I'm on my 2nd 6P and just noticed a bad rattle when I tap anywhere on it?? The rattle appears to be coming from the upper right, but sounds like it may be all the way across the back of the phone.
I seen, and responded to, another thread that suspects the camera as the culprit??? I don't recall my 1st 6P being this bad.....So I spoke to Google and they are sending me my 3rd 6P.
I guess the main reason for this thread is: Everything else is perfect on my phone, except the BAD rattle..... Has anyone returned their phone for the rattle and gotten another one that rattles just as bad? I guess I'll find out for myself next week, but I was just curious what the masses say?
Camera... Most cell phones do this.
It shouldn't do this to the point you feel it is a defect of sorts. The camera rattle is minor and only when slapping the phone against the palm of your hand or when landing the phone on a table with a light thud. It SHOULDN'T be audible on taps on the display, typing or even shaking the device in the air. At least mine doesn't. Thank God.
subhani said:
It shouldn't do this to the point you feel it is a defect of sorts. The camera rattle is minor and only when slapping the phone against the palm of your hand or when landing the phone on a table with a light thud. It SHOULDN'T be audible on taps on the display, typing or even shaking the device in the air. At least mine doesn't. Thank God.
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Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
tele_jas said:
Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
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just did rma on 6p 128 graphite ..when i put custom kernel with dt2w noticed immediately ,,right upper half screen rattles >sounds not attached..double tap works sporadically...not to happy -new one coming wednesday ..if same issue or something else,going to pass on 6p..
Mine does it too but it doesn't bother me. Everything is working fine, so for me, I don't see a need to RMA. My old Moto X did the same thing.
tele_jas said:
Yeah, that's about how bad it is.... I've had numerous phones with a slight rattle, but this is pretty pronounced when just typing I can hear it (even with all vibration turned off).
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It appears you may need to RMA. Your call...
I could hear my rattle in the galaxy S5 just by shaking it. The N6P you have to tap pretty hard to hear it. Not worth the RMA to me as I don't see it as a problem. Most phones do this if you hit it hard enough these days.
Don't lightly tap it.
Sent from a 128th Legion Stormtrooper 6P
Turn on the camera and tap. The rattle should be less pronounced. It is the camera AF.
Related
I'm sure this is something attributable to the mechanics of the camera module but...
Hold your Hero near the bottom. Then lightly tap the camera end against your other hand. Do you hear something kinda loose/shaking? I think it's maybe the autofocus mechanism, as I hear the same sort of sound when the camera activates.
Just wondering if you all notice this too?
Switchbitch said:
I'm sure this is something attributable to the mechanics of the camera module but...
Hold your Hero near the bottom. Then lightly tap the camera end against your other hand. Do you hear something kinda loose/shaking? I think it's maybe the autofocus mechanism, as I hear the same sort of sound when the camera activates.
Just wondering if you all notice this too?
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Nope, nothing at all with mine. All sounds... well there is no sounds, its just solid and well built
Hmm... anyone else notice this?
This is a bump for anyone who can confirm or deny that their Hero has this issue, before I seven-day it for another one. I don't want a slightly rattly phone
Cheers.
Yeah - I feel a slight vibration. Like a camera autofocus system. Not a problem, feels well built, but it's definitely there.
Yes, I can hear the "rattle" too - I seriously doubt it is indicative of a problem though.
Regards,
Dave
No noise on mine sorry
You guys saying "Nope no noise on mine" must be deaf , I work for Orange in the UK and we have 10 Graphite Heros in the stockroom and they all do this, also a friend has a white hero and his does the same incase you guys thought it might be only on the Graphite ones Orange stock.
Im pretty sure its the autofocus, so i wouldnt worry! and the guys saying they cant hear it must not be listening for the right sound! faint tapping noise when you gently pat the phone on your palm.
Yeh that is it exactly. It's a bit annoying as im easily irritated by that kind of thing. Good to know its normal tho, guess I won't send it back now. Actually I heard the same noise from my friends touch HD today aswell.
Just seemed quite noticeable on mine but I'm probably imagining that.
It detracts somewhat from the otherwise solid build, that a slight rattle can be heard when you kinda toss the phone around in your palm or from hand to hand. Makes it feel a bit less solid.
I know many of us on this forum and others are suffering from this problem, but there aren't many people telling us if their phone is NOT rattling that way we know if we actually do have defective phones.
Take a moment and answer the poll!
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
Correct. Basically the autofocus lens is set up like a voicecoil in a speaker. It rides on a tube wound with a coil placed in a magnetic field. There is movement when setting the phone down on it's back (less when laying it on it's face which is why you rarely hear it in that position).
Completely normal
adam18488 said:
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
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adam18488 said:
its probably the autofocus mechanism in the camera.
Had a massive rattle with my xperia x1 i used to have - i replaced the handset with the warranty only to find the rattle was still there. some searching showed that it was the autofocus mechanism in the camera.
If you shake ur phone and you cant hear anything then i would assume its fine. tapping is obv more likely to elicit an abnormal sound
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I agree that it's camera, but I've seen atleast 3 people say that they have no rattle. Maybe they can't hear it, but it's worth taking a poll.
zero rattle
have not heard any camera rattle when tapped...
i have a slight rattle. i really hope too much rattling will not eventually cause camera to break or have blurry pics in the future. this is the first phone ive had where i actually use the camera/video capabilities
Seriously? A poll?
Definitely the autofocus.
Had an Xperia X1 myself and took a couple minutes to find out that the rattle was the autofocus.
Probably don't wanna tap at it too much, though. Might not do anything, but can never be too careful.
Edit: Oh, and yes... My Nexus One rattles when I tap near the camera as well.
That's good to hear, mine rattles too, and I was starting to get worried...
Mine rattles, if i hold it up to my ear and tap it, something in there is definitely rattling in there. In all likely hood the zoom/focus mechanism.
I never noticed it by tapping near the camera. I have Vibrate on key press when I type and thats how I first noticed it. When I type and the phone vibrates, you can hear the rattling, it's quite obvious and getting annoying since I type a lot on my phone.
I had no idea about the camera rattle on the SGS5 until I bought one. I thought it was a flaw on my device but since then I've tried like 8 SGS5 and all of them had the rattle. Even Samsung acknowledges the rattle on their support page.
You can clearly hear it on a quiet room every time you tap the top part of the screen of the phone compared to the bottom part.
It's annoying.
Does it annoy you guys too? Never had this issue on any previous phone.
I never noticed that until now. I am going to hear it every time it moves now. lol
But other than that, I don't see it causing any problems. If you're really that worried, I would say take the phone apart and put down some adhesive to get it to stay in place and not rattle around.
Oh big deal it's merely an issue
Sensamic said:
I had no idea about the camera rattle on the SGS5 until I bought one. I thought it was a flaw on my device but since then I've tried like 8 SGS5 and all of them had the rattle. Even Samsung acknowledges the rattle on their support page.
You can clearly hear it on a quiet room every time you tap the top part of the screen of the phone compared to the bottom part.
It's annoying.
Does it annoy you guys too? Never had this issue on any previous phone.
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Most high end phones have this, its to stabilize the camera to make more stable pics cause the lense is attached to feathers to decrease movement.
gee2012 said:
Most high end phones have this, its to stabilize the camera to make more stable pics cause the lense is attached to feathers to decrease movement.
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Do you know if the M8 or G3 also have this rattle?
Those were my other options, but if they also have the rattle I may stick with the SGS5.
Sensamic said:
I had no idea about the camera rattle on the SGS5 until I bought one. I thought it was a flaw on my device but since then I've tried like 8 SGS5 and all of them had the rattle. Even Samsung acknowledges the rattle on their support page.
You can clearly hear it on a quiet room every time you tap the top part of the screen of the phone compared to the bottom part.
It's annoying.
Does it annoy you guys too? Never had this issue on any previous phone.
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Nothing to hear. All quite on the camera front!
Verstuurd vanaf mijn SM-G900F met Tapatalk
It bothered me in the past but now i don't even notice it anymore.
I only hear it when I shake my phone, and since I generally don't shake my phone it hasn't been a problem!
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
Really? It's the opposite for me. I find the vibrate a little too strong/loud when receiving texts etc, but feedback while using the keyboard and unlocking the screen feel really good to me.
I'm glad to have a strong vibration. Half the time I could not feel my G2 when it vibrated.
For texts, I love this vibration as it's not as hardcore as my Nexus 6. That one aggravated the sh*t out of me. As for the crackling sound, I just turned the vibrate on for SwiftKey, and I indeed noticed it too. I used to love the keyboard vibration, but I turned it off after a while. I'm glad I did, because that crackling would aggravate me to no end. Just letting you know this is not a defective device for you. Seems to just be the motor itself.
I got that too and I just noticed it today. It kind of makes a rattling noise when I am typing. Read a post on reddit where this guy compared two pures and apparently one of them didn't have that issue. The vibration was soft and fluid, with no rattle.
I absolutely love the vibrate. it's not that harsh buzzy vibrate like my Samsung or LG.. it's a nice like, round, flubby vibrate like the htc phones used to have lol
Sent from my Moto X Pure Edition
My vibration is loose as well. I also saw that reddit thread where someone was comparing two phones.
I did a Live Assistance chat with Motorola the other day and the rep said this was normal. Judging from the questions they were asking me, I think they thought I was mistaking the noise with the audio-notification (I'm not...). He/she kept trying to get me to adjust the notification volume.
In the end, the rep said they were going to escalate the issue to level 2 tech support and that someone would contact me. Exact words were:
"Just want to inform you that it is normal when you activates vibration on your phone but to lessen the worries on your mind, I will refer you and this concern to our level 2 technical support department to further assist you."
OneNutShort said:
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
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Probably luck of the draw. The only bad motor I've really had was the original moto x. All my other phones have been fine. And I've been through quite a few. Didn't bother me that much since I don't like haptic feedback for touches really and it was turned off most of the time. If it really bothers you trade it for another if possible.
Yeah, i love my moto x but the haptic motor feels like a device from more than a decade ago. I don't understand why they just couldn't go with the button style vibrating motor that samsung has.
My motor feels fine. The original moto x I had felt like it was gonna rattle loose.
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At times I think I hear a rattle, other times its way too loud, and other times it's fine.
Guys, please, do this test:
Shake the phone in a (totally) silent room (maybe better at night), or next to your ear.
The strength of the shake must be like that you use to enable the torch with "chop chop" gesture.
Let me know if you ear something "moving" (cannot describe it in another way) inside your phone. I think it's the vibration motor, because the feedback it gives during texting, is different whether i use my phone in normal way (screen face up), or at bed (screen face down). Thanks
I barely have to shake my phone in order to hear what you're talking about
RemnantKing2 said:
I barely have to shake my phone in order to hear what you're talking about
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So i'm not the only one.. Is this supposed to be normal?
Like a sensor moving, or something like this..
sounds like it's coming from the top. probably something in the camera module or the headphone jack
Sent from my Moto X Pure Edition
Shaking probably won't work. Camera sensor isn't stationary in a lot of phones.
yeah, my vibration motor is a little wonky also. I her a little extra rattle that I don't usually get on my other devices. it kinda annoys me but I'll run it for a few more days and see how bad it gets on my nerves.
Yeah, I have this issue as well, and had the same issue on my old Droid RAZR Maxx (in which the haptic feedback gave out after a little less than a year and a half). I think it's a Motorola thing.
May be the answer!
OneNutShort said:
One of the few things that's really annoying me about this phone is the haptic motor. It feels so cheap in comparison to other phones I've had. When it's vibrating for a text message or a phone call it's just fine, but when it's used for haptic feedback or typing it has this rattle/crackle sound that it makes that is super annoying. I think it has something to do with it being used for short bursts of feedback. I've toyed around with feedback duration during typing, but still get it. Do I just have a defective phone, or is this something other people experience too?
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I just got my Pure Edition 32GB. Really surprised and eventually extremely annoyed by the same rattling sounds you've been experiencing. I think I just got a solution (IF you are using stock GOOGLE KEYBOARD -which is great for me- ) :
Menu>Settings>Language & Input>Google Keyboard>Preferences>Vibration Strength on keypress: SET IT ON 40ms.
Like magic.
Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
Yeah i believe the newest update fixes rattling noises and adds band 12 for tmobile users.. battery improvements too
Sent from my SM-N920C using Tapatalk
chevycam94 said:
Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
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Same here. Used to have this issue with the N6, many said it was the OIS. Seeing as how this phone lacks OIS, perhaps its a loose component.
I'm hearing this also. I think it's the camera but mine works great no problems at all.
When I owned the iphone 5 it had the same sound and it was the camera module. So no biggie. If I get any problems with the camera I will surely ask for an warranty replacement.
Sent from my Nexus 6P using Tapatalk
Same here. Anybody tried to replace phone because of that?
I have it too. No biggie as long as it doesn't affect performance. I more worried about the pink hue on lowest brightness setting (adaptive display on)
I decided that it was so loud and obnoxious, I did an RMA on it. Replacement will be here tomorrow. Will see if the new one has the same issue. I would normally open my own phone to fix the issue myself, but with a 3/10 repairability score, Im not likely to touch it. If the second one does it, I guess I'll live with it.
My previous phones all had this except N6. All our iPhones suffer from it. Not sure what it is though
If it helps any my Galaxy s5 has this.. I noticed it after changing from a an S3 that never did, it ended up being normal on the s5, something do with camera something in there jiggles or rattles a bit.. espically if i just shake the phone i can hear it.. never had a problem tho..
I have the same noise in my 6P and I tell you what it is, is the camera auto focus let's I side hitting the body of the phone when you toss it around and when you put it on the table. It should of had more space in between the camera lens and the body of the phone. Because the lens moves when it auto focuses and any camera with auto focus will have some play when you move the phone, because if the moving parts, the space inside the phone around the camera is so o tight, it touches the body. I hope it will not damage the camera with time.
Every phone with a camera will have this. The lens needs a few mm of empty space to move back and forth to focus. It's basic optics. Nothing you can do about it.
I too have this problem. The rattling sound is loud and clear.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? Need Replacement.
Anyone get a replacement for this yet? Is the rattle still there?
I sent back my 1st 6P for a defect in the screen, got my new one yesterday and it's got this rattle everyone here is talking about - I don't remember my first one having this? When I squeeze with a little pressure, it goes away. I called and have a replacement coming, but with EVERYTHING else on the phone being almost perfect, it scares me if this is the normal?? If it is, I'll keep my current 6P and live with the rattle.
I'm on my third 6P now and all three have had this rattle. It's just the camera. I have a N4 in front of me which has a rattle when tapped around the camera, so did the Galaxy Nexus. I'm sure the N5 had it too. N6 didn't, maybe because it had OIS?
I'm sure it is just the camera elements. If you start the camera app and tap there the rattle is almost non existant. Probably because the autofocus is active and holding the optical elements in place.
My 6p doesn't rattle. RMA?
Rattling sound in Nexus 6P
irononreverse01 said:
My 6p doesn't rattle. RMA?
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I also have this rattling sound in my Nexus 6P. I tried to investigate it (without tearing it apart) by going to ifixit. If one examines the back portion around the camera, there is a white wire that runs across almost the entire width of the phone (checkout the image here: https://d3nevzfk7ii3be.cloudfront.net/igi/ZlpUoq3OjhHJsqTo.huge). This wire, I'm not sure if it is glued to the motherboard or body and hence might be the reason behind the rattling noise. I hear this rattle when I gently tap the area around the camera or when I casually keep the phone on a hard surface (without being extremely gentle about it which I believe no one is).
If this wire is lose ( not carefully attached to the metal cover which holds the 3.5mm headphone jack and the front camera ), you might hear it bounce against the metal.
This isn't a problem. I have in my desk my 6P, a OnePlus One, a Nexus 4, an original Moto G and a Nexus 7 2013 and they all do the exact same rattle when I tap them near the camera. The rattles ceases or decreases when I open the camera app and the devices' cameras focus.
Edit: https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA141722
http://www.samsung.com/ie/support/skp/faq/1053560
I'm pretty sure the camera makes this sound. I've had 2 6P's and they both made this noise when I either tapped on the phone or go to put it down on a table.