Database Users

[Q] Visible "cells" on screen even when the screen is ON

This is not about the tiny silver dots you can see in certain angles when there is glare on the screen. I sold my 8gb Nexus 4 and bought a 16Gb but the new phone that just arrived has a bunch of vertical lines with 3 small horizontal lines which I assume is the digitizer and it is a self capacitance circuit. The problem is that it is visible ALL the time, from every angle even in dark rooms and while the screen is on. My old 8Gb did not have this problem (just the silver dots), is this enough for an RMA? I'm trying to get used to it but it is really distracting. Here are some pictures:

I would RMA that, that shouldn't look like that.
Sent from my EVO using Tapatalk 2

Yeah, I'm going to call google and see what they say. Sucks though, the screen had great colors, FAST binned, and running stock got me a score of 19k in Antutu.

I can see that on mine too, it's the LCD matrix. Was similar on my One X as well before I sold it. Doesn't bother me one bit

It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.

Nuu~ said:
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Click to expand...
Click to collapse
I can see it if its a dark sceen, like if I pull down the notifications bar. What kills me is that my old rev10 Nexus 4 doesn't have that.

I emailed Google the picures of the screen and they said that it was defective and setup an RMA. Just wanted to post the result in case anybody has something similar. Thanks everybody.

I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
The replacement hasn't shipped yet, will let you know when I get it but this is most certainly a defective screen, the two phones side by side in the first post are both rev11 301k and both arrived about a week apart in february. One has the digitizer marks that are barely visible, only from certain angles(doesnt even show up in the pictures) and when the screen is off, the other one I can see them from 4 feet away. I have to agree on the colors though, the 301k has much better colors compared to my old 211k.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
Replacement just arrived, the digitizer is MUCH less visible. See pic attached.

How is the Groupon Refurbished Tablet?

Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?

Hahahalalala said:
Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?
Click to expand...
Click to collapse
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.

I just received one in the mail. Looks brand new only thing I know is that it had been on for 32 days

Just got mine a couple of hours ago. Looks brand new. I was nervous because it was the first thing I have ever purchased from Groupon. So far it is great. Came in a sealed Samsung Galaxy box. As far my screen goes I think it looks great and I went to best buy to compare and they look exactly the same and run the same. Make sure you register it you get all kinds of stuff free like 50 bucks to the Samsung hub store ands 25 bucks for Google plays store among other things.

neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
In bright light with the screen off and turned at an angle I can see the pattern that your describing but that is the Wacom digitizer but I don't see it any other time.

wrecklessp said:
I just received one in the mail. Looks brand new only thing I know is that it had been on for 32 days
Click to expand...
Click to collapse
Was it as display model? Hm..how were you able to find that information?

Hahahalalala said:
Was it as display model? Hm..how were you able to find that information?
Click to expand...
Click to collapse
On any Android device go to settings\about device\status and you'll see up time.

Hahahalalala said:
Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?
Click to expand...
Click to collapse
The tablet so far has been great. No issues or defects that I've been able to detect. I was also able to get all of the Samsung Promo Freebies. I haven't really looked into a Squaretrade warranty. Odds are that its going to fail in the first 3 months if its going to fail.

One of you will probably receive one of my 4 tablets I had to return to amazon! Going on topic though, I don't think you should be seeing any pixels at the edges of letters.
Sent from my SM-P600 using Tapatalk

ddavtian said:
On any Android device go to settings\about device\status and you'll see up time.
Click to expand...
Click to collapse
Thanks! Don't worry about that actually. I never really turn my tablet off, it just goes into sleep mode.
On mine it says it has been up for 30 days.

neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
That looks like a dead pixel and you should not have that. I would return it and ask for replacement if I were you.
You can download some screen test apps from market to test different colors to see if your screen got some problems.
Sent from my SM-N900T using Tapatalk

neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
To Do a Full test on your Note whether Refurbished or new you can do the following simple test to check all aspects of your device
Just DIAL on your dial pad *#0*# , and do all required tests.

lsherif said:
To Do a Full test on your Note whether Refurbished or new you can do the following simple test to check all aspects of your device
Just DIAL on your dial pad *#0*# , and do all required tests.
Click to expand...
Click to collapse
Not sure if this is a joke, but pretty sure the Note 2014 doesn't have a dial pad...
---------- Post added at 11:29 AM ---------- Previous post was at 11:26 AM ----------
jinda628 said:
That looks like a dead pixel and you should not have that. I would return it and ask for replacement if I were you.
You can download some screen test apps from market to test different colors to see if your screen got some problems.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
No, they're not dead pixels. It's the entire screen. Just something weird with the pixel arrangement. I checked out a Best Buy display model and it had the same thing.
It's most noticeable around text and edges of images, but even on plain white screen (like a white background in the browser or an app), you can kind of see it.

Not sure if this is a joke, but pretty sure the Note 2014 doesn't have a dial pad
Click to expand...
Click to collapse
That`s not a joke , 2 of the 3 Note 2014 variants have dial pads, the P605 & P601, which is the one i own.
Only the P600 being the wifi version which seems to be yours doesn`t have.

lsherif said:
That`s not a joke , 2 of the 3 Note 2014 variants have dial pads, the P605 & P601, which is the one i own.
Only the P600 being the wifi version which seems to be yours doesn`t have.
Click to expand...
Click to collapse
Ah ok. Yeah, mine is the wifi version. Thanks, and sorry about that!

neags23 said:
No, they're not dead pixels. It's the entire screen. Just something weird with the pixel arrangement. I checked out a Best Buy display model and it had the same thing.
It's most noticeable around text and edges of images, but even on plain white screen (like a white background in the browser or an app), you can kind of see it.
Click to expand...
Click to collapse
Is it going to be visible when you capture screen and zoom? I didnt notice anything on my P605. I tested it with this:
https://play.google.com/store/apps/details?id=com.yota.screentest
And didn't see any discoloration, washouts, light bleeds and weird pixel arrangements on every test.
Did you try it?

neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
I have the same issue and have captured it in this picture:
(Ensure you are zoomed to 100%.)
You can see that the aliasing around the black text looks great, but the green install button just looks weird and pixellated. It's not terrible, and it only happens for certain graphics/text, but it's still kind of annoying. The RGBW stripe may be the culprit here; despite having a lower pixel density the true RGB stripe of my girlfriend's iPad Air really does look superior.
To answer OP, my tablet is physically like new. I had pretty bad lag even after installing the software update and restoring to factory settings, mostly evident in pulling down the notification shade and scrolling in apps. I rooted and put CleanRom 2.0 R2 on and it's seriously night and day. So freaking fast now. Overall I'm extremely happy for the price I paid.
Edit: XDA murdered the resolution and won't let me post a link. Take the spaces out of the below:
htt p : // i.imgur . com /rRzpZJU .jpg

Mine looks like new and performs great. Took forever though my shipment was delayed 3 days by a 3" snow. I watched the tracking say out for delivery 3 days in a row, only to see a weather exception later in the afternoon. Finally on the fourth day they delivered it. Great deal but I'm shocked at the price of movies at the Hub store that $50 is gonna go quick. Sent using my new Note.

jwetmore said:
I have the same issue and have captured it in this picture:
Click to expand...
Click to collapse
What have you captured? Looked at in person mine's fine and no different than my N3 (second pic). The moiré created by the camera and light reflecting off the N10.1-14's active digitizer's matrix makes the pic look like crap but I see nothing funky at all on the display directly.

jwetmore said:
I have the same issue and have captured it in this picture:
(Ensure you are zoomed to 100%.)
You can see that the aliasing around the black text looks great, but the green install button just looks weird and pixellated. It's not terrible, and it only happens for certain graphics/text, but it's still kind of annoying. The RGBW stripe may be the culprit here; despite having a lower pixel density the true RGB stripe of my girlfriend's iPad Air really does look superior.
To answer OP, my tablet is physically like new. I had pretty bad lag even after installing the software update and restoring to factory settings, mostly evident in pulling down the notification shade and scrolling in apps. I rooted and put CleanRom 2.0 R2 on and it's seriously night and day. So freaking fast now. Overall I'm extremely happy for the price I paid.
Edit: XDA murdered the resolution and won't let me post a link. Take the spaces out of the below:
htt p : // i.imgur . com /rRzpZJU .jpg
Click to expand...
Click to collapse
That green box is an excellent representation of the issue. It's almost like it's got a dotted border all the way around it.
But honestly, I think on that whole screen, the pixels (if that's what the issue is... I get the whole ppi, not being able to see individual pixels at a certain distance bit) kind of pop out at you. Not sure if it's because it's a still image and is relatively close to the screen or what. But definitely mostly noticeable around that button and the line green line below it.

How to check what screen you have

Hey everybody. My 32GB Prime arrived yesterday and I'm a little underwhelmed by the screen quality. Compared to my little Jiayu G4S the screen doesn't look great, especially white. Thanks to lolo9393 I was able to read through the thread below and on about the second page there is info about how to discover who made your screen. Even though Xiaomi claimed the screen would be made by Sharp, it looks as though this is not the case for some of us. To test which version you have, open the dialer and enter *#*#6484#*#*. This will open a test app. Tap 'software version' then scroll down to where it says 'LCM'. It would appear mine is made by Tianma which explains a lot.
For those of you who haven't bought your phone yet, I would recommend asking your reseller to test your device first and see which LCD had been used. It sounds like AUO make a better looking panel (edit - or not?)
Here's how my Tianma screened Prime looks next to an Oppo Find 7a. Both are set to Max brightness. The Note 2 display is set to 'cool' in settings which is as blue as it gets. Any of the other settings make it look more yellow. The Oppo is on the left. To the naked eye the Oppo doesn't have the pink tint that you see in the photo.
*update* I thought I'd take another photo of my screen after two weeks and three different ROMs. Now I'm using the most recent multi language development ROM from 11th September. Same scenario as before, both screens are set to maz brightness, Opposed find 7a on the left. The XRN2 is set to 'cool' in settings and reading mode is off. Looks a little bit whiter than before to my eyes, but perhaps that's just wishful thinking. Either way my cheapo Jiayu G4S looks better than both. Shame the GPS doesn't work on the Jiayu!
http://forum.frandroid.com/topic/225576-xiaomi-redmi-note-2-mt6795/

Same here, me and a friend checked it, and both we have the Tianma screen. Both phones are 16GB version.

unrealmitch said:
Same here, me and a friend checked it, and both we have the Tianma screen. Both phones are 16GB version.
Click to expand...
Click to collapse
That's annoying. On the one hand, I guess it's common for manufacturers to use parts from different suppliers, but the phone has to only just been launched and Xiaomi made a point of bragging about using a Sharp screen. I think it's dishonest. I don't think I can return the phone to the reseller because it's not really their fault. My Jiayu G4S was just as cheap and has a much nicer screen.

Uhh. Does it really look that bad? I have ordered a Redmi Note 2. Hope that its screen is manufactured by Sharp.

For what I paid for this device, I think the Tianma screen (yes, I checked) on my device is fine. I think of this as an intermediary device as I dropped my old phone and needed one ASAP and in August this was the best thing on the market, for me it is a great intro to Xiaomi and I will wait to see what the Mi5 reviews are like when it is launched.

Do you have the TDD, FDD or GSM version?
Thank you!

Does anyone found a SHARP one, or they are all Tianma???

TziMmysGr said:
Does anyone found a SHARP one, or they are all Tianma???
Click to expand...
Click to collapse
Yeah, I'm wondering about the same thing. Which versions have Tianma screen - all 16GB (not Prime) versions, or just the GSM version? Or is it completely random?
In a Russian video review a guy said that he had yellow tint with the GSM version, and that the display is better on LTE version (I don't remember which one was it though).

droidaem said:
Yeah, I'm wondering about the same thing. Which versions have Tianma screen - all 16GB (not Prime) versions, or just the GSM version? Or is it completely random?
In a Russian video review a guy said that he had yellow tint with the GSM version, and that the display is better on LTE version (I don't remember which one was it though).
Click to expand...
Click to collapse
I have the 32GB Prime LTE version, and it has the Tianma screen. It's not awful, and considering the SoC I guess it's where they've saved money. If I hadn't just owned two Chinese cheap phones with better screens, I wouldn't have been any the wiser.
If I had a way to contact Xiaomi directly I would ask them to replace the phone, purely on principle.
One benefit of this screen is that it is softer on the eyes at night if you're reading in bed.
I might not be able to do it for a day or so, but when I get a chance I will try to take a photo of the difference between devices to show you.
Again, it's not terrible by any means, it just didn't meet my expectations.

Okay, thank you for your reply.
However, in this screenshot it looks like the other way around.
http://attach.bbs.miui.com/forum/201509/08/213030ox1sde17j41jcbd4.jpg.thumb.jpg
Tianma screen is blueish, but definitely looks better than AUO. Or could it be just about the Color Temperature setting in MIUI?

To my eyes the 'standard' setting looks creamy/yellow and the the 'warm' setting looks very pink/yellow. I set it to 'cool' immediately and it looks kind of OK, but it lacks 'pop'. I you were to put it next to a 2013 Nexus 7 it wouldn't look very good at all. Maybe tomorrow evening I'll try to mirror my screen to the TV and take a photo of the difference.
Viewing angles are good by the way. There is some 'crush' in videos and on the home screen wallpaper for me. I think it really will depend in what you're used to as to whether you like it or not.

This's the "old" news in China's forum, NONE of the screen is provided by SHARP
All the provider are from Tianma(85%)/AUO(15%) the number is the chance you will get.
There's also the rumor in China that Xiaomi never claimed they will use SHARP/AUO in screen, but actually, some of the people found that there's some evidences shows there's a slogan on their official site before selling.
And some of the people said Xiaomi break the rule in China's market with its super low price to force all the mobile manufacturer to lower their price. So some of the manufacturer edit the picture and spread the rumor that Xiaomi cheated consumers.
This is still a mystery because Xiaomi never apologize to this event but make good a loss
to the consumers a 5000 mAh power bank if you buying from their official recognized online shop, Tmall.com and JD.com.
I think Redmi Note 2 is released in the short time that the engineer in Xiaomi did't even tune it completely. The first or second wave who get the phone complaining the tint is too yellow compare to others. But if you are worry about the yellow tint, you can OTA to the latest stable version of MIUI or by FlashTool.
Don't forget MediaTek have the new technology, MiraVision™ which can easily tune the tint of screen color. By the latest stable ROM(6.7.5.0 Stable), Xiaomi also fix the unresponsive touchpannel by upgrading the driver of CTP from T2.0 to T2.3.
In short, you'll never get any screen from Sharp but mostly from Tianma and likely from AUO.

I have both LG G4 and N2 16gb, the Tianma screen isn't all that bad, although I see some slight bleeding that the bottom, but I can live with it, it is my seconardy/gaming phone afterall

I just got the phone. It has Tianma screen, but it looks good.

I'm pleased you like it I guess it just depends what screen each of us is used to. Sadly I've just come from a very 'white' looking screen (not sure if that makes sense).
I also just tweaked things manually using the Miravision app to get it more to my liking.

The screen on my phone looks very good, don't care who is the manufacturer of it, but i just checked and it is Thianma. I even compared it to calibrated with custom kernel Nexus 6, and still looked good.

dazed1 said:
The screen on my phone looks very good, don't care who is the manufacturer of it, but i just checked and it is Thianma. I even compared it to calibrated with custom kernel Nexus 6, and still looked good.
Click to expand...
Click to collapse
That's interesting. I wonder if some are better than others. If not I must have really weird eyes, although the difference with the other phones in my household is very pronounced.

I checked and also got a tianma screen. It doesn't look too bad. I compared it to the xperia z2 (which has a pretty average screen though I think) and it wasn't really any worse. Maybe very slightly more faded at max brightness.
I'm more concerned about how much battery this thing uses. I've only had the phone for a few days but it hasn't seemed that great. Although the automatic brightness sometimes feels erratic and made the screen too bright.
Also I think I got some scratch already on mine. It's not visible if I wipe the screen clean so just need to do that and apply the screen protector that came with the phone. But I suppose no gorilla glass here!

dodke said:
I checked and also got a tianma screen. It doesn't look too bad. I compared it to the xperia z2 (which has a pretty average screen though I think) and it wasn't really any worse. Maybe very slightly more faded at max brightness.
I'm more concerned about how much battery this thing uses. I've only had the phone for a few days but it hasn't seemed that great. Although the automatic brightness sometimes feels erratic and made the screen too bright.
Also I think I got some scratch already on mine. It's not visible if I wipe the screen clean so just need to do that and apply the screen protector that came with the phone. But I suppose no gorilla glass here!
Click to expand...
Click to collapse
Sorry to hear you have a scratch already I better hurry up and buy a screen protector for it. So far I only have a gel case to cover the back.
I'm not getting great battery life either, but I've only had a few battery cycles so far. Perhaps it will improve. My little Jiayu G4S also had a very good battery life which may mean my expectations are set quite high.
I'm not sure, but I think my screen may actually be getting whiter over time. Perhaps I'm just getting used to it!

my screen is scratched on day 2 as well in my pants too. Definitely not Gorilla glass.

Slight pink hue.

I have noticed my unit has a slight pink hue. When tilting device vertically I can see it disappears and its only visible when looking straight on the screen.
I am not used to AMOLED displays, last I used was Galaxy S2 is this a common issue or maybe not an issue?
Sent from my Nexus 6P using XDA Free mobile app

I saw this too, but it seems to have settled with use

I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app

wazka2 said:
I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
I take back my original reply, pink hue still there

It looks like its the "feature" of this panel. Something I need to get used to.
Sent from my Nexus 6P using XDA Free mobile app

Are you sure its not your face, mine looks pinkish dead on and looks normal again at an angle.
Switch to sRGB aswel as the out of the box settings look like a HD Cartoon

I don't think it's a face reflection. I have tried sRGB but its way too washed for my liking.
Sent from my Nexus 6P using XDA Free mobile app

My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....

just4747 said:
My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....
Click to expand...
Click to collapse
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!

hltbest said:
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!
Click to expand...
Click to collapse
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....

just4747 said:
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....
Click to expand...
Click to collapse
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!

hltbest said:
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!
Click to expand...
Click to collapse
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....

just4747 said:
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....
Click to expand...
Click to collapse
I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!

hltbest said:
I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!
Click to expand...
Click to collapse
Yep I saw the 5X issues.
Well let me know what happens when you go.
Thanks.

Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.

I have a felling that all phones will have this "issue".
I had mine against Galaxy S6 edge plus and it seemed that mine has a better colours etc. But it was on the first day and I didn't notice pink/yellow hue so wasn't looking for it in Samsung device.
Regarding CPW exchange stock. I have ordered it this morning in store and got a text it has been despatched so should have it tomorrow.
So don't worry and go to store. Just say you spoke to customer service and they told you to come to store to order new one.
Sent from my Nexus 6P using XDA Free mobile app

graffixnyc said:
Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.
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I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...

just4747 said:
I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...
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I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them

graffixnyc said:
I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them
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Well I consider mine more yellow than pinkish, and also goes away when you tilt it - but I'm sure everyone sees the temperature slightly different.
I know there are always variations of screens but knowing that there PROBABLY is a much more balanced/correct version of the display out there is an awful feeling - the thought of having to get a second one and the second one will possibly suck too is just the worst (first world problems).
It also sucks that these aren't in local stores to go in and compare the display to.

Fwiw, mines the exact same way. There's a small degree of head-on angle that goes yellow-whites instead of bluish-whites.
Putting it side-by-side with my Turbo, its still a lot less yellow and I never had an issue with the Turbo screen.

Latest batch of Pixel 2 XL's still have screen issues

Here is my two hour old Pixel 2 XL VS Huawei Mate 9. My pixel has a build date of 10/12/2017.
Dead on:
[Pictures took a dump]
Slight tilt:
[Pictures took a dump]
Google RMAed my phone after I sent them those pictures.
UPDATE:
1. All OLED have some sort of color shift.
2. Not all OLED screens have a strong color shift
3. Not all Pixel Two XL's are created equal. Some have more color shift than others.
4. This is the only good phone on Verizon that will have custom ROM support.
5. Anyone on a GSM carrier should learn to live with the color shift or buy a OnePlus device.
6. LG still has QC issues on ever phone they make.
My replacement device still has a blue tint but it is better than my original device.
Overall this is the best phone on the market currently with Verizon support. I got to use my dad's iPhone X today and iOS is not ready for a phone without a home button.
Update 12/17/17:
I am on my third device and all three had noticable blue shift. The second device had screen burn in.

Dead on???

alnova1 said:
Dead on???
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Viewing angle.

Sorry for dumb question. What differences am I looking for between the pictures?

I just got mine today in US. I honestly don't have any complaints with mine. I downloaded Oreo Colorizer to give the display a wider range of colors, which works for now. I'm sure Google will address the colors with an update. As for the tint, maybe I'm just not seeing it, but this screen looks gorgeous to me at all angles.

epagib said:
Sorry for dumb question. What differences am I looking for between the pictures?
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The pixel two XL has a blue tint notably on the top of the screen when looking at an angle. The mate 9 has no such tint.

My V30 has the same blue tint issue. It won't change unless Google decides to switch display partners

The blue tint is from the polarizer. If you want a new screen, let it be for another reason - you have a few to chose from, potentially.
Sent from my Nexus 6 using XDA-Developers Legacy app

Got my phone today. The display looks great!

we need everyone to start posting the hardware version that are having issues. Under About Phone -> Model. Mine shows hardware revision 10. I have no issues so far.

iceman4357 said:
we need everyone to start posting the hardware version that are having issues. Under About Phone -> Model. Mine shows hardware revision 10. I have no issues so far.
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I have 10 My only issue is touchscreen sensitivity is iffy. Especially on the edges and bottom right corner.

iceman4357 said:
we need everyone to start posting the hardware version that are having issues. Under About Phone -> Model. Mine shows hardware revision 10. I have no issues so far.
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I'm also hardware revision 10. The blue tint is there, but it's much more subtle in person than what I was expecting based upon the videos and pictures I saw before getting the phone. I don't know if it means I have an updated version with the display issue toned down, however. But I thought it was worth mentioning.

Rodeojones said:
I'm also hardware revision 10. The blue tint is there, but it's much more subtle in person than what I was expecting based upon the videos and pictures I saw before getting the phone. I don't know if it means I have an updated version with the display issue toned down, however. But I thought it was worth mentioning.
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Right. I figure at least we can track revisions this way and can determine when its changed and if its better.

Don_Perrignon said:
The blue tint is from the polarizer. If you want a new screen, let it be for another reason - you have a few to chose from, potentially.
Sent from my Nexus 6 using XDA-Developers Legacy app
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If the blue tint was from the polarizer, wouldn't all LCD screens suffer this? LG has plenty of experience making LCD screens, the majority of which polarizers do not cause this blue shift.
Could blue tint also come from using plastic as substrate and potentially being less transparent to longer wavelengths than glass? Viewing at a less than 90° angle increasing the amount of plastic the light has to travel through and thus potentially filtering out more of the lower energy (longer, red-er) wavelengths?

iceman4357 said:
we need everyone to start posting the hardware version that are having issues. Under About Phone -> Model. Mine shows hardware revision 10. I have no issues so far.
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Mine is rev 10 as well. I'm starting to get use to the blue tint. I am very curious to see what differences the replacement device will have. The one I have now is a Canadian model even though I am in the US.

Don_Perrignon said:
The blue tint is from the polarizer. If you want a new screen, let it be for another reason - you have a few to chose from, potentially.
Sent from my Nexus 6 using XDA-Developers Legacy app
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That makes sense to me. I had heard about the polarizer and wondered what if anything that would do to the look of the screen.

It would take awhile before anyone starts seeing revised versions and that's even if Google does anything about it. I have a feeling they probably won't do any major hardware revisions and just push a software update out for screen saturation.

iceman4357 said:
we need everyone to start posting the hardware version that are having issues. Under About Phone -> Model. Mine shows hardware revision 10. I have no issues so far.
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Click to collapse
It would be good to mention build date as well. Fixes in production quality (both display plant and phone assembly) will not increase hw version. HW-version increases when the hw-design is changed by R&D (new PCB, changed components etc).
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---------- Post added at 11:30 AM ---------- Previous post was at 11:24 AM ----------
zetsumeikuro said:
It would take awhile before anyone starts seeing revised versions and that's even if Google does anything about it. I have a feeling they probably won't do any major hardware revisions and just push a software update out for screen saturation.
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But these issues are not new to Google, of course they have seen these issues during normal internal testing and beta test.
And some issues might be basic production issues solved in the next batches.
Regardless, it is very difficult to predict what happens and when.
Also sad to see that Google does not respond at all so far.
Sent from my LG-D855 using Tapatalk

Might be dumb question but we're do I find my build date.My XL 2 has the screen burn in ,the blue tint , and now while on phone call loud pitch and phone reboots 2 to 3 times a day .Google shipped me a new replacement arriving today see if there's any difference.Google has been very accommodating but still in denial there's a real problem

josephpalozzi said:
If the blue tint was from the polarizer, wouldn't all LCD screens suffer this? LG has plenty of experience making LCD screens, the majority of which polarizers do not cause this blue shift.
Could blue tint also come from using plastic as substrate and potentially being less transparent to longer wavelengths than glass? Viewing at a less than 90° angle increasing the amount of plastic the light has to travel through and thus potentially filtering out more of the lower energy (longer, red-er) wavelengths?
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Click to collapse
Pretty much all screens use a standard polarizer, the Pixel 2 phones use circular polarization, however if it was the polarizer you would expect it on the Pixel 2 non-XL model as well, so I don't think it is the polarizer, but who knows, maybe it is an interaction between the circular polarizer and the POLED vs the SAMOLED.