My phone number in about phone - Nexus 6P Q&A, Help & Troubleshooting

Is incorrect,its the number that was on the sim that came with the phone ,yet my number ported over with in 5 mins.But in settings about phone the number is the wrong one ,can you change it

combat goofwing said:
Is incorrect,its the number that was on the sim that came with the phone ,yet my number ported over with in 5 mins.But in settings about phone the number is the wrong one ,can you change it
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Have you tried removing and reinserting the sim card and rebooting?

I haven't but have unlocked boot loader and wiped it since and still the same

I have a similar issue but where my number should be, it says, "unknown". According to T-Mobile (my carrier), it's because the SIM has yet to receive an update, which I can't get until I return to the US on Monday and should get as soon as I log on to their network.

Related

Number ported - Phone seems unaware

I've just had my number ported, but the Universal is still showing the old number under Start > Settings > Phone
Where does it get that number from and how can I change it to the correct number?
On my MDA PRO there is a sim manager app in the contacts folder, you start that and from the menu show your own numbers and edit it there. If your O2 rom doesn't have a sim manager then you 'll either have to flash with another operator's ROM which does or put your sim into another phone that can access the SIM and edit your own number. You may get away with calling O2's CS and asking them to send you a SIM update which will change to the old number for you automatically, not sure if the universal can do this though.
Your pre-port number is stored on your SIM and will always be there. Just ignore it, but the reason is this...
When you port number 1 from network A over to network B, to replace number 2, number 2 will always be your main number. Network A will always own number 1, even though they have given it to network B for you to use instead of number 2. Even if people call your number 2 (which has been of course replaced with number 1), they will still get through to you. And, when people call you on number 1, the call is routed through network A, before it goes through network B, who in turn connect it to the subscription they have on their system as number 2.
I know there's probably an easier way of explaining it, but it's very late, so sorry if the above sounds a bit daft. It is true though.
:lol: no, that makes sense, thanks
Just having a look through my old posts and came across this one. Don't know how it works in Ireland but seems to be different here. Every time I've ported, the number that was being replaced has been switched off, i.e. if you were to call it then you get the "You have dialled incorrectly please try again" or similar error. As far as I know you're not identified to the network by a phone number stored on a SIM card, but by a unique code on the SIM, when someone calls you the call gets routed by the prefix of the ported number to your old operator, who then forward it to whoever they ported it to. Your present operator when they receive the call then check the phone number against their list of numbers and connect the call to the SIM code that the number is registered to. As I said in my post you can change the phone number that is stored on your SIM card using SIM manager on the universal, as I have done on mine, and if you were to put the SIM into a different phone it would still recognise the numbr change and report your number as your ported one.
Bit of a long post but in essence saying that the pre port number doesn't need to stay on your phone, you'll still get calls to your new number.
PC_Arcade said:
I've just had my number ported, but the Universal is still showing the old number under Start > Settings > Phone
Where does it get that number from and how can I change it to the correct number?
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This is an easy one to fix:
Start > Programs > SIM Manager
Tools > List of Own Numbers
Change LINE 1 (which I think you'll find is your old number) to the new one you've had ported.
You should now find that the phone app reports the correct number

Radio's dead... help?

I recently flashed NAZtech Desire ROM and now the phone does not connect to a network. I just get the "emergency calls only" message, but that (999) doesn't work either.
The APN settings are in and selected, but when I try to select a network I get a message that says this SIM cannot connect to this network, even trying to select automatically gives the same result.
I've tried multiple ROMs and multiple SIMs and yes, I have tried doing a Nandroid restore yet still can't connect to a network.
I've tried flashing a new Radio image and reflashing cyanogen's ROM but that still doesn't work.
N.B. This did not happen imediately after flash, it happened over night as I slept. I woke up one morning and it did not connect, I tried moving to multiple different basestations in different areas with no result.
Nandroid?
The good news is that your radio isn't fully dead, bricking your phone.
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
BigDamHero said:
This is probably not very helpful (though I don’t think anyone is going to be able to be really), but this sounds like what happens when you IMEI is blocked or invalid. The networks won’t let it connect.
Its happened to me on a pervious phone. Unlocking it caused the IMEI to be set to all 0s. Had reset it before it would connect.
Would also fit as you say it didn’t happen straight after the flash. Maybe it was unconnected?
Any chance this has happened? Ring your network see if they can tell you if its blocked (maybe a mistake when someone reported a missing phone...?) Sorry as I say probably not much help.
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What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
ikon8 said:
Did you try another active sim card, or your sim in another phone? I had this same problem and it was just a dead sim card, went to Tmo and they gave me a new sim card for free, popped it in and it connected in a couple seconds.
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I'm currently using the Three UK SIM I usually use for my N1 in my old Samsung Omnia, and I've tried another o2 (untied)* contract SIM and another active SIM.
*I know it's unlocked because it was bought for the Xperia X1 and used in two other phones afterwards (within the contract duration which is due to end later this year) - G1 and iPhone 3GS
Antiskunk said:
What would I see if it was blocked? if I enter *#06# It just shows my IMEI number. My phone isn't tied to a contract and I've tried different SIMs so how do I check/or get it unlocked.
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You would see what you are seeing (you can see the networks but not connect to them). My MUCH older phone that I referred to did much as yours is doing. There was only the option to make emergency calls.
Its possible to report a phone stolen (by its IMEI number) and ALL the networks will block that IMEI number from connecting. Its designed to combat phone theft. Its the same reason that it is illegal to change a phone's IMEI number.
I doubt this is the case (unless you can think of a reason why it might have happened). But maybe ring your network just in case and ask them to check if your IMEI is blocked.

Help!! Editing Myself Number

When i open the contact menu at the very top it says myself with someone elses phone number i am assuming it should be mine.
Yes i did buy the phone from another shop wondering if it was his/her number that sold it to that shop.
Yes i did change the original number to have my old number and do not remember the original number that came with the current sim that i use now.
All in all you should be able to edit the damn thing it lets you edit the name but not the number and you can not delete that entery.
I had a similar problem.
I ported my old number through my contract (T mobile).
However when my number ported it still stated the original number the sim card came with.
Solution:
I fixed this by using my girlfriends Dummy phone (Not smart phone) i edited the sim card number to my ported number, put it back into my xperia play and it worked.
Hope this works for yourself.
Blonqe

Replacement phone back from Samsung X2

Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help
xisruno said:
Just received this phone back for issues reading the SIM card. I sent it to them the first time they returned it not working. They said they replaced the phone this time but I have the same serial number and IMEI #.
Is there a way to see if it is unlocked? I don't have my T-Mobile SIM anymore to test. I did have it unlocked but want to check to see if it is unlocked without a SIM card.
TY for the help
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You would need two SIM cards from two different networks to verify that it's unlocked, unfortunately. And if they replaced the phone, it should definitely not have the same IMEI. Different phone = different IMEI. I would look into that.

Wrong number showing in About Phone > Status

Hi all,
I recently upgraded from a Note 2 to a Note 4.
Will try and explain the issue - it's only small but bugs me.
My previous sim was Orange and the new sim is EE 4G.
As this was an upgrade I was told my number would transfer to this new phone (Orange and EE are basically the same company in the UK - in fact my old Note 2 showed EE as the network carrier with the Orange sim).
My problem is when I put the new sim supplied in my new Note 4 according to the phone company the sim will take on a temp number until the transfer is complete. However when I make calls to others, my number appears correctly on their phones (same number as was in Note 2). I can no longer make calls on my Note 2 so assume the transfer has been actioned.
HOWEVER the phone is still showing the wrong (temporary?) number in About Phone > Status.
I can find no way to clear this and display the correct number.
Any ideas?!?
Mine does same too.. Im on ee but transfered my old number over but phone shows only number ee gave me
I dont think you can do anything until your provider remotly update your sim.
Sent from my SM-N910T using XDA Free mobile app
Thanks guys,
I received an update this morning requesting I reset phone.
After reset I now have correct number albeit the international dialling version - starts 00447 rather than 07 but that's near enough for me.
Strange how all other sims I have display normal non-international number but meh.
Mine is on o2 and shows international number as well. Guess this is how the new 4g sims work on the Note 4.
I recently switched to EE from 3 and the sim had the temporary number, so that was displayed in About Phone. I popped the card in an iPhone, edited the number and put it back on my Note.
>I bought my sprint note 4 and it was sim-unlocked r(I'm not in usa) .
>Bricked it while rooting
>.Odin stock rOm .
> surprise ! Sim locked
>.tried everything .
> give up ( last option seems I'm gonna need a box something )
> use it for months
> for music transfer download KIES .
> get a software update and W'allah Sim is unlocked again .
> Now I'm using etisalat sim .
> But the number in phone info isn't mine ( looks international )
so there's that thought I'd share .
ThanKs
the number is stored on the sim
android phones dont offer the feature to edit it for some reason
pop it in an old dumb phone
Sony Ericsson K800i etc and edit it there
then pop back in your android device

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