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On the Nexus 7. Just wondering..........
I did, but it took a day. I ordered on Tuesday but didn't get a shipping notice. Checked google and they had shipping date as 8/17. I wasn't sure if that was the date it was shipping or the arrival date. The next day (yesterday) I got the shipping notice and confirmed that it was arriving 8/17.
Yes google play sent me a shipping confirmation and tracking number.
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
Recon0212 said:
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
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If you ordered the 32gb it says "ships in 1-2 weeks"
Watcher64 said:
If you ordered the 32gb it says "ships in 1-2 weeks"
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I ordered the 16gb. Sorry should of said that haha.
2 days processing, 2 days shipping. I didn't get my shipping notification until the day it was going to arrive so don't freak out if you don't get it the third day.
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
vpraveenis said:
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
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Ordered mine on the 24th, still not received my shipping notification
purchased a nexus 7 on the 21st, had a shipping notification on the 22nd, was in my hands on the 23rd...
cmoooon google
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
I ordered mine on the 23rd and have not gotten my confirmation email. I called today to make sure everything was OK and they said my order was still processing.
sent from my blue police box flying through time!!!
I ordered on a Saturday, it shipped in the evening on the following Monday, and arrived Tuesday (the next day). I'd say this was quicker then average times though.
bioorganic said:
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
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I ordered mine at 6:30pm on the 23rd and I still have yet to receive a tracking....I'm so jealous of you right now.
I just got off the phone with Google and they said that the problem is that the nexus 4 orders are backing up the he us 10 orders!! I was told my order has been approved and should ship within the next day or so. I originally ordered on the 23rd.
sent from my blue police box flying through time!!!
hi,
what number are you contacting Google on? I can't seem to get through on that Ireland number they give in the email. Just comes back as number not in use!
Sent from my GT-I9300 using Tapatalk 2
Item : 1x Nexus 10 32GB
Order : Saturday 24/11
Shipping : 2 days (New York)
Delay : 2-3 week
no delivery confirmation message.
duke_stix said:
hi,
what number are you contacting google on? I can't seem to get through on that ireland number they give in the email. Just comes back as number not in use!
Sent from my gt-i9300 using tapatalk 2
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855-836-3987
I ordered mine on 11/26 and the order posted to play as the 27th, I assume because it was 5:30pm on the 26th when it was "received" (according to the invoice) in CA and that's after business hours. I still haven't received a shipping notice.
I spoke to a Google Play Rep about it to make sure it processed correctly. I wanted to be sure there wasn't any trouble in the transaction since I recently had Identity theft issues.
He told me that it had charged my card successfully and was in processing and would most likely be Friday before it shipped and I would get it Monday at the earliest but probably later and that if I hadn't received it by Friday of next week to call them back.
So that "Delivered in 3-5 business days" Google play posts in the fine print is a not so reliable way of saying it'll be 3-5 before we mail it, Maybe.
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
Same problem!!
I placed my order from New York on Monday Morning 11/26/12 everything went through i even called to make sure and i have not even gotten a process completion email with a tracking number yet if i dont get anything by friday im calling them and demanding them to send it overnight at no extra charge....its all about the customer my friends! even though I am upset they dont sell the Nexus 10 in stores and have to go trough this whole process...I can say I am really excited to receive my new toy!!
---------- Post added at 03:47 PM ---------- Previous post was at 03:40 PM ----------
blufuzion said:
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
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the wait is very agrivating Im waiting for mine as well, and can you beleive they dont let you cancel your order...i ordered 2 by accident ( the other order got declined since i didnt have enough funds for both) but they cant cancel....i think this will be the last time i buy an item off the Google play store
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
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What date did you order it??
sent from my blue police box flying through time!!!
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
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Wow this is totally unfair if you ordered it on the 26th and I ordered on the 22nd. Completely upset with Google now. I still have no delivery confirmation email. Congratulations on getting your nexus 10 btw.
Has anyone with "backordered" e-mail received their shipping credit yet?
I haven't received mine, I was wondering that this morning...
lol same here. no refund or anything.. sly google
lol credit? I haven't even gotten my phone yet. Still stuck in UPS limbo
11/13 - Ordered a 16GB N4
11/15 - Got back order email
11/26 - Got "Shipping this week" email
11/26 - Got email with tracking number
11/27 - Received phone from UPS
12/3 - Received $13.99 shipping refund back to credit card
If you ordered on the 13th and have received your phone, wait till Monday (12/10) and if you still haven't received your shipping refund I would recommend calling Google to get it sorted out.
I sent an email on Sunday and this was their response...As with this entire experience, I take everything the CSR says with a grain of salt.
Thank you for contacting Google about the status of your shipping refund. I can definitely understand why you would want to know the status of a refund that you are entitled to. I looked up your account and found that a refund was created on 11/30/12. Thank you for your patience as we processed your request for a refund for shipping. It can take up to 14 business days to credit your account.
If you have any additional questions or need further assistance, feel free to reply to this email or visit our help center.
Best Regards,
Tanya
Received mine on the 3rd.
still havent received mine either. I think ill call them
Received my credit!
Finally received my credit yesterday - After being told I had already received it, than told maybe my CC company denied it, than told they are doing the refunds in batches and I will get mine soon.
11/13 - ordered
11/15 - backorder email
11/27 - shipped
12/13 - shipping credit
Their site says this:
Shipping all orders 24th & 25th September. Stock is due to arrive late into our warehouse on 24th. Some UK orders will be dispatched on 24th with remaining 25th. International orders shipped on 25th.
Post here if you've received tracking!
Sent from my Nexus 5 using Tapatalk
Yeah, I emailed them last night, they said they'd receive stock Wednesday or Thursday. Hopefully have phone in hand by Monday. or Tuesday.
Oh my...I'd like my phone to arrive on Friday, because on Monday I'll have to go on a business trip. I'd hate to go with my old phone.
If handtec is shipping tomorrow with DHL Express, it should be possible to receive the package on Friday.
Btw, did Handteck already took your money or not yet?
Payed through Paypal and they still didn't took my money
Dsteppa said:
Btw, did Handteck already took your money or not yet?
Payed through Paypal and they still didn't took my money
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I gave them a call on Monday before I placed a pre-order. According to the guy on the phone, they'll place a hold for the amount with the credit card. The money will only be deducted once the item has been shipped out.
They are sending packages today for shipping tomorrow in UK. Tomorrow will send packaes to international customer, shipping in 1/5 days depending the country you live.
I hope I can get it on Friday to test it this weekend (I'm Spanish).
Still hoping for a Thursday ship and saturday delivery to the US myself. I chose 2 day fedex shipping.
Sent from my Nexus 5 using Tapatalk
I lost all hope to get it before the weekend in Estonia. I guess I will have to ingress with my current phone this weekend (
Sent from my C5503 using XDA Free mobile app
sublimnl said:
Still hoping for a Thursday ship and saturday delivery to the US myself. I chose 2 day fedex shipping.k
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You can check transit time here: https://www.fedex.com/ratefinder/home?cc=US
FedEx won't delivery on Saturday unless the shipper specifically requests it (and pays the additional fee), but according to the FedEx site a package shipped Priority from the UK on the 25th will be delivered on the 26th by 10:30am. (I'm in the midwest.)
cschmitt said:
You can check transit time here: https://www.fedex.com/ratefinder/home?cc=US
FedEx won't delivery on Saturday unless the shipper specifically requests it (and pays the additional fee), but according to the FedEx site a package shipped Priority from the UK on the 25th will be delivered on the 26th by 10:30am. (I'm in the midwest.)
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Thanks. As for saturday delivery, if its in Houston I will go pick it up myself!
Handtec now updated their website showing all 3 colours they carry are now in stock! However, my order is still at processing stage.
From past experience, once the phone is shipped, the order will show as complete and an email will be send out.
Shipment confirmation email received at 16:16pm GMT
Next day before 12midday (DPD courier)
Nice! Mine's an international order, so it won't ship until tomorrow. :crying:
Just got my shipping confirmation as well. Excited!
My Red Z3 Compact is shipped as well, shipping email received at 4:43pm.
Just received my shipping confirmation too
Sweeeeeeet
Sent from my Nexus 5 using Tapatalk
Yep mine has shipped! Paid a bit extra for delivery before midday tomorrow. Oh yeeeeaaaahhhhhhh.
Really wanted the red but ended up wimping out and getting the black. Could be a bit too 'loud' for my tastes.
Ps. Sony....if you're listening.....please don't start leaking photos of the z4c tomorrow. I will cry
Email at 16:17 Shipped from Handtec.
Red.
Pre Noon
Sent from my C6903 using Tapatalk
I assume all of you that received the shipping information are from the UK?
Sent from my C6603
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
ajsmsg78 said:
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
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I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
2003vstrom said:
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
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They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
ajsmsg78 said:
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
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Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
2003vstrom said:
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
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I know. We spend 800 something on a phone and the service is awful.
Ordered the S8+ 64GB (Unlocked), Model Number: SM-G955UZKAXAA, ( SM-955U1 ), through my Samsung account.
Ordered June 5th (evening after 5pm)
Confirmed June 6th
Shipped June 7th (picked up by FedEx @ 5:39pm in Indianapolis using 2nd Day shipping)
Tracking number states it will arrive June 9th between 9:45am-1:30pm. (North Florida)
Indirect signature is required. You, your neighbor, apt. office manger, etc. or sign door tag for delivery on the next attempt if they miss you. I have a FedEx Delivery Manager account but can't electronically sign it for this particular shipment like I can with my UPS account. I am leaving a signed signature waiver release form for both the phone and the separately shipped nano SIM card. If I'm not there and they don't accept my signature release form, it will probably be Monday before I get it.
Wouldn't you know it. I finally got my tracking number six business days later. I should have the phone in two days.
yeah I just woke up to email stating my has shipped and should be here Friday with indirect signature, so I will have to type up and sign a release and hope they take it.
FedEx accepted the my signature waivers and the S8+ was delivered as scheduled at 10:30am on June 9th. It was about 3.5 days from the time I submitted the order until it arrived at my front door.
Bought mine from Bestbuy..Same day pick up
I had preordered on Amazon, but got sick of waiting. Especially since Best Buy is selling for $725 right now
Sent from my SM-G955U1 using Tapatalk
Yeah I walked into best buy and bought one. Then went back 3 days later for the $100 credit from the price drop.
I'm sitting on the back ordered list. I have the $100 off plus the $200 trade in for any smartphone. I don't want to walk away from such a great discount.