Database Users

[Q] Nexus 7 won't Charge

After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.

cr2crf said:
After not using my Nexus 7 for about two months I plugged it in to charge it up. I came back to it in 30 minutes to check the progress and to doodle around while plugged in and it wouldn't turn on. There was no sign of life at all. I pushed the buttons on the side in multiple combinations with no results.
This thing has barely been used. A few pdf downloads; a movie; some writing's. Nothing major. It's bone stock except for the first upgrade on day one to the new Jelly bean.
Pretty frustrated.
Click to expand...
Click to collapse
Bump. Really? No one one this board has run into this or knows about this? I can't believe the Nexus 7 is that bad that letting it sit for two months would kill the battery. Would an Ipad do this? Just looking for a liottle help here.

I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium

Gizmoe said:
I have heard of this. Seems some models don't take well to dying. Send it in for RMA. You will probably get the issue fixed permanently which I'm sure Asus is aware of.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for the response. What is RMA? And who should I send it to?

cr2crf said:
Thanks for the response. What is RMA? And who should I send it to?
Click to expand...
Click to collapse
Return merchandise authorization. Contact Asus.
Sent from my Nexus 7 using xda premium

Before you do that you might want to try a different micro USB cable if you have one and/or plug your nexus into your computer USB and see if it charges that way to check if your Asus charger is having any issues.

Bluetooth won't turn on, no matter what! 4.2.2

I am on 4.2.2 and the bluetooth won't turn on. As soon as i click ON, it immediately goes back to OFF (in blink of an eye). Is it due to the well known wifi-bluetooth issue? It happened yesterday when wifi was off even. Restart is the only temporary cure as for now. Any suggestions?
See this
The video isn't mine. Searched over the internet.
EDIT: http://forum.xda-developers.com/showpost.php?p=38966870&postcount=39

I also have this issue but its fine once I reboot. Still annoying tho
Sent from my Nexus 4 using xda premium

Same here. I dont know how Google released 4.2.2 without fixing a huge bug like this that affects daily use, its really annoying ;(.
Sent from my Nexus 4 using xda app-developers app

Bluetooth is fine for me on 4.2.2
Sent from my Nexus 4 using xda app-developers app

moses992 said:
Same here. I dont know how Google released 4.2.2 without fixing a huge bug like this that affects daily use, its really annoying ;(.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Exactly. Although a restarts fixes the issue temporarily but it's pretty annoying as bluetooth is used daily and that too quite a lot of times in a day, sometimes. So constant restart really isn't a cure. Anyhow, I was wondering it's just me and this youtube user lol.. but now I know it's kind of a known issue and hopefully Google will fix it, since they know the issues with BT/WiFi etc. But I heard they fixed it in 4.2.2 however, we are still getting it which means the issue hasn't been resolved completely.
Edit: I was using Juice Defender Ultimate earlier and the issue started happening right after a few days of the said app's. installation. Googled a bit and got to know JDU is the culprit. So I uninstalled it on Saturday. But issue still persists.

filthykid said:
...
Edit: I was using Juice Defender Ultimate earlier and the issue started happening right after a few days of the said app's. installation. Googled a bit and got to know JDU is the culprit. So I uninstalled it on Saturday. But issue still persists.
Click to expand...
Click to collapse
Never had Juice Defender Ultimate installed on my phone,so thats definitely not the cause. However maybe another app is causing this ? Would be interesting if we could find out.
I am also glad im not the only one with this problem, but it seems like it isnt affecting a lot of devices .. I mean this thread is barely getting responses ? Anyway I hope this gets fixed soon.
Sent from my Nexus 4 using xda app-developers app

I hardly ever use the BT, but the only 2 times I needed it, it happened the same to me. Never used juicedefender, unlocked bootloader + root only.
It's not a big issue for me... but IT IS an annoying issue

I had this for the first time today. The only app I have that might effect it is Qualcomm Battery Guru.

Do you have frozen any service that might be linked to Bluetooth ?

Hmmm.. I uninstalled JDU after reading this thread:
http://feedback.latedroid.com/forum...ooth-cannot-be-turned-on-when-juicedefender-u
...but nothing really changed. So it definitely wasn't JDU.

Hmmmm..
Since a week I am facing another weird issue. I can't seem to transfer any files from or to my phone. Since Jpegs are of small size, they get transferred. But songs..videos..etc.. they just cant get transferred. For instance, a transfer will suddenly hang at..lets say...14% and will stay there for half a minute or so.. and then 1 file share unsuccessful will appear in notification. Out of around 10 to 15 tries, just once it transferred a 39 MB HD trailor.. otherwise it just doesn't transfer any thing.. Do you guys face this *hit too? What to do?:s

This Bluetooth not turning on issue is really annoying. Anyone has any news for it? No fix? Nothing?
I have to restarted my device several times in a day. And it extremely embarrassing when someone asks for a file transfer and you say him.. wait i need to restart the phone. BT isn't turning on

I asked a friend of mine, who has a N4, about this and he said it never happened to him. It seems that not all devices are affected with this bug ? Could it be a hardware thing ?
Sent from my Nexus 4 using xda app-developers app

Only had it happen once during the last three weeks so the issue is quite rare. Also had to reboot to fix.
You can leave Bluetooth enabled though, it doesn't drain battery whilst inactive.

pyrotenax said:
Bluetooth is fine for me on 4.2.2
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Same here, have no issues. I did have issues with wifi not turning itself back on when I was using Qualcomm's Battery Guru. Are you using any type of battery saving app like Tasker? If you are try uninstalling it and see if that helps.

Experiencing the same issues

kzoodroid said:
Same here, have no issues. I did have issues with wifi not turning itself back on when I was using Qualcomm's Battery Guru. Are you using any type of battery saving app like Tasker? If you are try uninstalling it and see if that helps.
Click to expand...
Click to collapse
No. I don't use any battery saving app. I recently installed Battery Guru. But the issue was there even before installing it. The issue is there since the day I got my hands on the device. I seriously don't want to RMA as everything else is excellent in the device. Infact.. I seriously do not hear any buzzing sound from it.. even in a silent room. It was there in first few days but it was hardly audible. And now its gone. I have tried many times listening in a silent room but don't hear it anymore. So everything is perfect besides this BT bug I really really want a fix for it. No RMAing

The problem arises from the constant turning off and on of the bluetooth radio, as seen in cases such as the battery saving apps (Qualcomm Battery Guru, Juice Defender, etc.). I have the same problem happen when I automate the toggling of bluetooth using a Tasker created schedule. It is not limited to any particular app but has to do with a bug in the Android OS.
The official bug report is here: https://code.google.com/p/android/issues/detail?id=39688
You guys can star the issue to help raise awareness to Google so that they can fix it. For now, the only workaround that I have found is to just leave bluetooth on all the time.

Help!
Same happens to me. As soon as I switch bluetooth on it switches off. Rebooting doesn't work for me neither does doing a factory reset. Will this be fixed??

I am not having any issues with blue tooth and wifi
Sent from my Nexus 4 using xda premium

[S4 Active]- So my phone started freezing up on me yesterday...

My experience with my S4A has been amazingly flawless up until yesterday, when it started experiencing one of the issues that killed my experience with the HTC One- random freezes. And what's strange about it is that they are the same type of freezes that my One experienced, only when browsing the web or using an internet based app like Pulse. It has happened 3 times since yesterday and is so bad that I've had to pull the battery to even get it to reboot. Which brings me to one of my suspicions...
The only thing that has changed between me getting the phone set up originally and when the freezes began was the fact that I started swapping batteries instead of charging the phone. Now, phone batteries nowadays are not just like your average AA cell, it has circuitry in it and NFC stuff... is it possible that a defective battery could be the culprit of my woes? I just put in my original battery and am gonna just wait and see if it happens. The other battery that I've been using is a Samsung OEM battery and not a cheap one. I did root and freeze a bunch of stuff, but nothing exotic, and it was fine until yesterday. I doubt anything I did caused this.
Has anyone else experienced any freezes like this? Help me solve this, I really want to keep this phone (at least until the next latest and greatest comes out). TIA

_MetalHead_ said:
My experience with my S4A has been amazingly flawless up until yesterday, when it started experiencing one of the issues that killed my experience with the HTC One- random freezes. And what's strange about it is that they are the same type of freezes that my One experienced, only when browsing the web or using an internet based app like Pulse. It has happened 3 times since yesterday and is so bad that I've had to pull the battery to even get it to reboot. Which brings me to one of my suspicions...
The only thing that has changed between me getting the phone set up originally and when the freezes began was the fact that I started swapping batteries instead of charging the phone. Now, phone batteries nowadays are not just like your average AA cell, it has circuitry in it and NFC stuff... is it possible that a defective battery could be the culprit of my woes? I just put in my original battery and am gonna just wait and see if it happens. The other battery that I've been using is a Samsung OEM battery and not a cheap one. I did root and freeze a bunch of stuff, but nothing exotic, and it was fine until yesterday. I doubt anything I did caused this.
Has anyone else experienced any freezes like this? Help me solve this, I really want to keep this phone (at least until the next latest and greatest comes out). TIA
Click to expand...
Click to collapse
Mine started Sunday. All it would do is hang at the ATT logo on reboot. I ended up doing a factory reset and it hasn't happened since. Certainly made me suspect the rooting I did...

kbmapper said:
Mine started Sunday. All it would do is hang at the ATT logo on reboot. I ended up doing a factory reset and it hasn't happened since. Certainly made me suspect the rooting I did...
Click to expand...
Click to collapse
What did you do to your phone after rooting?

A couple of times now my active has become unresponsive. The power button doesn't seem to work and the home key doesn't do anything. The led is flashing blue and the battery is still about 35%. The only thing I can do is pull the battery.
Not sure if this is related to your question but I'm going to try to get it replaced...
Sent from my SAMSUNG-SGH-I537 using xda app-developers app

Didn't really do anything drastic- Titanium Backup and froze some att crap. Nothing even remotely close to system apps.

dinglayne said:
A couple of times now my active has become unresponsive. The power button doesn't seem to work and the home key doesn't do anything. The led is flashing blue and the battery is still about 35%. The only thing I can do is pull the battery.
Not sure if this is related to your question but I'm going to try to get it replaced...
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
Click to expand...
Click to collapse
My LED never starts flashing but like yours, none of the buttons respond and I have to do a battery pull. I really don't want to have to get it replaced, and I really don't want to wipe and start over, just don't have the time right now to do either. Did you do anything to yours? Root?
kbmapper said:
Didn't really do anything drastic- Titanium Backup and froze some att crap. Nothing even remotely close to system apps.
Click to expand...
Click to collapse
Same here. Nothing I froze should have any affect on system stability.

I Haven't had any issues since I've had the phone, going on 3 weeks. I've been rooted and have froze apps in TB with no problems since geohot gave us root. Also have done some other root mods, and have not experienced any issues.
Sounds like just some bad hardware circulating.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app

I've modded mine a good amount and haven't had any lock ups. I have just about every root app out there. Xposed with nottach, dark phone and contact apk, and cm10.1 messaging app. Froze a lot of bloat too
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta

Man I REALLY hope it's not a hardware issue. I'm so tired of doing the repeated exchange thing. I went through 5 One X's before I found a suitable one, saw that pattern emerging with the One (had 2, both with same issues) and was really hoping the S4A was going to be the answer to my woes. I really love this phone but if it ends up being a hardware thing, I will be incredibly disheartened.
Sent from my SAMSUNG-SGH-I537 using xda premium

Any way to tell the build dates of our phones? Maybe we could narrow it down to a certain production date.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app

echonc said:
Any way to tell the build dates of our phones? Maybe we could narrow it down to a certain production date.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
Click to expand...
Click to collapse
I dunno... My box is in another state so I won't be able to check it for a few weeks. I bought it on the very first day it was available if that helps any. On a side note, I put my original battery in last night and it hasn't locked up on me since. We'll see what happens by the end of the day.
Sent from my SAMSUNG-SGH-I537 using xda premium

I am rooted but that's pretty much it.
The only thing I know I was doing at the time was watching a YouTube video then pressed pause.
Next thing you know I picked it up hit the power... Nothing. Hit menu... Nothing. The blue LED was just the normal notification indicator, so I knew it hadn't powered off... Resulted in a battery pull.
I also know that I didn't get any messages or new notifications while the screen was off.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app

I ALWAYS have issues restoring from titanium backup, esp going from one phone to another. My suggestion is to factory reset and start with a clean slate, cas only then can u verify a hardware issue.

_MetalHead_ said:
I dunno... My box is in another state so I won't be able to check it for a few weeks. I bought it on the very first day it was available if that helps any. On a side note, I put my original battery in last night and it hasn't locked up on me since. We'll see what happens by the end of the day.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
I know on the Captivate the Build Number could be found under the battery (can be found there on the S4A as well) and it was the year/month that the phone was built, or so they say. My S4A Build number is 1306 so I'm guessing it was built the beginning of June...

_MetalHead_ said:
I dunno... My box is in another state so I won't be able to check it for a few weeks. I bought it on the very first day it was available if that helps any. On a side note, I put my original battery in last night and it hasn't locked up on me since. We'll see what happens by the end of the day.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
I would like to know if you have had any more problems since you put your original battery back in? If you could give a update I would really appreciate it. I really think the active is a great phone and I truly like it but if people are having a lot of issues with it, I'll just return it and get something else to save myself a headache down the road. I have a week left on my return date so that's why I was wanting to know.
Sent from my SAMSUNG-SGH-I537 using xda premium

gf has had similar issues; heres what fixed it.
battery pull
factory reset/restore
reboot
battery pull
reboot
root/etc/restore from there. check to make sure you dont have custom CPU voltage/speed mods enabled; i believe this was the initial culprit, though even after resetting them to stock it would still lock up. it only did it 3 times, and usually right after a new mod, but ONLY if CPU values were changed. after the above procedure, she redid all her cpu values but only AFTER all mods were installed, rebooted, and everything works great again.

tmease1 said:
I would like to know if you have had any more problems since you put your original battery back in? If you could give a update I would really appreciate it. I really think the active is a great phone and I truly like it but if people are having a lot of issues with it, I'll just return it and get something else to save myself a headache down the road. I have a week left on my return date so that's why I was wanting to know.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
The only "issue" I've had with mine is that it's too bright when the brightness is set to max

tmease1 said:
I would like to know if you have had any more problems since you put your original battery back in? If you could give a update I would really appreciate it. I really think the active is a great phone and I truly like it but if people are having a lot of issues with it, I'll just return it and get something else to save myself a headache down the road. I have a week left on my return date so that's why I was wanting to know.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
Same problems no matter which battery. It seems to happen most when I'm using Chrome so I deleted the updates but it's still doing it. It happened while playing a game today which it's never done before. Next step is to freeze Chrome and see if that helps. If not, then I'm gonna factory reset and if that doesn't work, I'm gonna have to exchange it. I really did not want to have to deal with this. With my ridiculous work schedule I don't have the time or the energy. I might just start looking for a different phone because I'm sick of having issues like this.
Sent from my SAMSUNG-SGH-I537 using xda premium

_MetalHead_ said:
Same problems no matter which battery. It seems to happen most when I'm using Chrome so I deleted the updates but it's still doing it. It happened while playing a game today which it's never done before. Next step is to freeze Chrome and see if that helps. If not, then I'm gonna factory reset and if that doesn't work, I'm gonna have to exchange it. I really did not want to have to deal with this. With my ridiculous work schedule I don't have the time or the energy. I might just start looking for a different phone because I'm sick of having issues like this.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
I would say if the factory reset does not work than it is the phone itself. I had issues like this in the past with my old infuse and I did a factory reset and it took care of it. Hopefully that will help you out so you can keep your phone. Thanks for replying.
Sent from my SAMSUNG-SGH-I537 using xda premium

tmease1 said:
I would say if the factory reset does not work than it is the phone itself. I had issues like this in the past with my old infuse and I did a factory reset and it took care of it. Hopefully that will help you out so you can keep your phone. Thanks for replying.
Sent from my SAMSUNG-SGH-I537 using xda premium
Click to expand...
Click to collapse
Yeah bud, I really hope a reset works. I might do it tomorrow, I should have enough time. I'm just frustrated that I'm having identical issues with the S4A that I had on my One. I was really hoping to find a phone that just works. I don't think I've had a problem free phone since my Epic 4G Touch. My One X had issues (though my 5th one was near perfect), my iPhone 5 was horrible, both my Ones had problems, and now this. I'm just venting now but I'm seriously tired of it. I've got my eye on that new Sony i1 that's coming out in a couple months, I really love their current design choices and I've never tried a Sony before. Or maybe the next Nexus. Who knows. I just don't want to deal with this crap anymore.
/rant
Sent from my SAMSUNG-SGH-I537 using xda premium

Motorola - Potential Nexus 6 Issue

Been emailing Motorola UK regarding the charger issues with my Nexus 6, and having dealing with for past month I got the following from them today.
I am sorry to say that at the current moment in time it has been brought to our attention that there is a potential issue with the Nexus 6. We are working hard to verify and, if need be, rectify this issue and deliver this solution to our customers.
Click to expand...
Click to collapse
So looks like finally they know there are possible problems

This would be a lot more helpful if you told us what the potential issue was...

kingston73 said:
This would be a lot more helpful if you told us what the potential issue was...
Click to expand...
Click to collapse
QFT...lol

Lol I wonder what the issue is....
Sent from my iPhone using Tapatalk 2

gordata said:
Lol I wonder what the issue is....
Sent from my iPhone using Tapatalk 2
Click to expand...
Click to collapse
Lack of compensation?

Link to the post where he explains his problems:
http://forum.xda-developers.com/nexus-6/help/charging-query-stock-5-0-1-t3008717
walkerx said:
I have noticed that when the N6 is on charge, once it reaches 100% and left on charger, the battery starts discharging approx 1% every hour.
I only noticed this when my alarm was going off and when looked at battery usage it was saying 94% but nothing using it - installed GSAM and noticed that once fully charged it starts discharging even while on charge. If I remove charger and re-insert it starts charging again as normal.
Has anyone else noticed this issue. I have contacted Motorola to see what they say, but they are none the wiser and just think it may be a feature of the device/charger but not sure and said to test with another charger.
Click to expand...
Click to collapse

That was all I got back from Motorola after telling them I wanted someone to take ownership of problem.
I'm not sure of what they are referencing to, it could be linked to the issue I have logged with them or something else. @kf2m nothing to do with compensation, its to do with purchasing a product that is defective and under UK SOGA trying to get it sorted, but reseller has not done much about it so have been speaking to Motorola.

All phones do this. When sitting on a charger after hitting 100% they stop taking a charge until the battery drains to some arbitrary level - usually 95% or even 90% so it isn't sitting at 100% and accepting current.

There's no need to splinter this discussion into 2 threads. That's just a canned response from Motorola anyway.
Closed

Ghost Touch while Charging!!

Started using Moto G4 Plus since yesterday and I'm seeing this weird problem. Phone works perfectly fine with no issues but whenever I charge the device, I'm experiencing ghost touch and severe lags. Unable to control the touch and it works fine when its not under charging. Tried different charger and still the same problem. Anyone experiencing the same problem? Should I go for replacement? Please let me know.

antonio.fenzz said:
Started using Moto G4 Plus since yesterday and I'm seeing this weird problem. Phone works perfectly fine with no issues but whenever I charge the device, I'm experiencing ghost touch and severe lags. Unable to control the touch and it works fine when its not under charging. Tried different charger and still the same problem. Anyone experiencing the same problem? Should I go for replacement? Please let me know.
Click to expand...
Click to collapse
Surely, I don't have that issue. While charging, my device gets a bit hot but never had any touch issues. Touch and display are the best part of this device so I would recommend you go for a replacement.

Experiencing the same from the day I received mine. So mine is a defective one or is it normal?

antonio.fenzz said:
Started using Moto G4 Plus since yesterday and I'm seeing this weird problem. Phone works perfectly fine with no issues but whenever I charge the device, I'm experiencing ghost touch and severe lags. Unable to control the touch and it works fine when its not under charging. Tried different charger and still the same problem. Anyone experiencing the same problem? Should I go for replacement? Please let me know.
Click to expand...
Click to collapse
Same issues on my new Moto G4 Plus while using the default turbo charger. Used another charger and no issues yet. Thinking of replacement.

It happens with me when the battery is less than or close to 15%. Otherwise no issues.

This occurs with a charger that supplies current at 2A for me. Ground the charger, or use a lesser amperage charger, and the phone works fine. The problem is with the charger, and not the phone. I believe you will face the same problem if you replace the phone. You can't get it fixed with a charger replacement either.
Of course, that is no justification for the issue.

I got my g4+ just yesterday the only problem I'm having with it is that it gets extremely hot while charging for evn 10mins so I changed back to my old Sony charger n it's working just fine no heating issues while over iseage or gaming(online MC4) or charging either....
But it problem is different....
Still I suggest u to try using a 1A or 2A Sony or Samsung charger n it shld b fine....I guess

Same problem here. Returned the phone.

can someone explain what is ghost touch & i really don't get the point what does it mean.
just planning to buy this device in this week.

joshfire2007 said:
can someone explain what is ghost touch & i really don't get the point what does it mean.
just planning to buy this device in this week.
Click to expand...
Click to collapse
It means when we connect the given(turbo) charger to phone....the phone starts to take random touches on the screen ( till the phone is locked and reopened) The frequency of the touches are so high that we can't even open the settings menu..... It seems like this issue is with only few unlucky ones, better to replace the phone at service centre!

same issue for my g4 plus too.
I also reported this issue to moto forum, i was not aware it is ghost touch.
forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus/Devcie-is-getting-stuck-in-Notification-Blink-Screen/m-p/3348744#M983
forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus/moto-g4-plus-charging-issue/td-p/3337242
Is this bug in device or charger issue ?
I am facing this issue when connecting device to laptop using usb cable.
going to format device and check again if this is present or not, any one already tried this?

[/COLOR]
antonio.fenzz said:
Started using Moto G4 Plus since yesterday and I'm seeing this weird problem. Phone works perfectly fine with no issues but whenever I charge the device, I'm experiencing ghost touch and severe lags. Unable to control the touch and it works fine when its not under charging. Tried different charger and still the same problem. Anyone experiencing the same problem? Should I go for replacement? Please let me know.
Click to expand...
Click to collapse
This happens only if you're using a duplicate charger, try charging your device with other branded chargers like samsung, asus and check if the problem is resolved. if the problem is resolved, replace charger. cheers

Debjoy01 said:
It means when we connect the given(turbo) charger to phone....the phone starts to take random touches on the screen ( till the phone is locked and reopened) The frequency of the touches are so high that we can't even open the settings menu..... It seems like this issue is with only few unlucky ones, better to replace the phone at service centre!
Click to expand...
Click to collapse
Thanks for info @Debjoy01 but luckily i haven't faced this issuse
can you help me on this
http://forum.xda-developers.com/showpost.php?p=67363687&postcount=77

hows heating issue when using a camera??i heard that it heats like a hot bowl??please reply me

Debjoy01 said:
It means when we connect the given(turbo) charger to phone....the phone starts to take random touches on the screen ( till the phone is locked and reopened) The frequency of the touches are so high that we can't even open the settings menu..... It seems like this issue is with only few unlucky ones, better to replace the phone at service centre!
Click to expand...
Click to collapse
Mee too having the same issue..

ZeroVirus said:
hows heating issue when using a camera??i heard that it heats like a hot bowl??please reply me
Click to expand...
Click to collapse
Its pretty bad. Its not just the over heating, its the throttling part after the heating that's a pain in the....
Within 10-12 mins of continuously taking pics the camera ui starts lagging badly and within 15 mins the camera app just crashes. The threshold for taking videos is even lower, as within 2 minutes the camera starts having problem keeping the focus and the camera app just crashes around 2 n a half minutes of taking videos.
If u haven't yet bought the phone, and camera is a priority don't buy it...
Sent from my Moto G4 Plus using Tapatalk.

Today is last day for return of my moto g 4 plus.
Have same issue of Ghost touch & overheating while using camera & charging.
A bit confused since don't have any other choice of brand/model.
6 of my friends returned their phone since was with no solution even after replacement.
Any clue if issue can be resolved with OTA ?

sirtbhopal said:
Today is last day for return of my moto g 4 plus.
Have same issue of Ghost touch & overheating while using camera & charging.
A bit confused since don't have any other choice of brand/model.
6 of my friends returned their phone since was with no solution even after replacement.
Any clue if issue can be resolved with OTA ?
Click to expand...
Click to collapse
Ghost charge can be solved by using a different charger. Please note that i haven't personally had this issue, but saw most people commenting that the issue went away after using another charger.
About the overheating in general, we have been breaking our heads on the lennovo forums to make them understand the issue but they keep saying that the heat is normal and the forum Manager in his solution said that they can't do anything about it.
About the camera app, they said they are looking into the issue and working on a camera update that will allow for longer video recording durations. But that just means that we will still have to adjust and if u wanna record something that's of a long duration, for example a music concert, u will probably never be able to do that on this phone..
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I have discovered here the solution for this too, my xt320 and xt687 haves this problem. Do the following:
Charge your phone with the entyre charger cable in rect line.by a long distance between the charger and the phone.
Doing this, the screen works well, because NO magnectic interference is generated by the charger and No captative magnectic interference
By the touchscreen
That is all.
Sent from my XT320 using xda premium

Dethfull said:
I have discovered here the solution for this too, my xt320 and xt687 haves this problem. Do the following:
Charge your phone with the entyre charger cable in rect line.by a long distance between the charger and the phone.
Doing this, the screen works well, because NO magnectic interference is generated by the charger and No captative magnectic interference
By the touchscreen
That is all.
Sent from my XT320 using xda premium
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That's interesting. Probably explains why i have never faced this issue. Whenever i use the phone while charging i make sure that i am using the full length of the wire and the charger is a bit far away from the phone...
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