Audio sync issues when casting youtube to nexus player - Nexus Player Q&A, Help & Troubleshooting

Hey all,
Since the marshmallow update i have had a few issues when casting YouTube to the NP. At first it just wouldn't show up at all. Now the audio is out of sync when I do. Yet, if I use the YouTube app it is fine.
Anyone else having this issue?
Cheers

Not sure if it is related, but I have audio sync issues when casting WatchESPN. At each commercial, the video plays normally but the audio plays very slowly. After the first commercial audio ends, the speed returns to normal but by then the audio is way behind the video. The only solution is to stop casting and re-cast. Happens every commercial.

Related

Weirdness: Video Works, But Not Audio

This just on a select group of my videos, but a few of them don't have audio working in the stock video player and Act I. The video goes, but not the audio.
In Rockstar Player, the suspect videos played just fine.
Any reason why this might have happened and how to fix it?
my guess is that the suspect videos are coded in 5.1 or 6.1 surround. The stock media player doesn't support this. You could demux the audio to 2 channel and they will probably play fine.
I thought about this. It shows it as 2 channels, so that can't be it.
The audio bit rate could be out of range for the internal decoder. Try checking that. Other than that, I dunno.

[Q] Bluetooth and video?

I use headphones or a Sound-freq speaker when watching movies and videos.When using BS player the video and sound do not sync up.If using the gallery player everything syncs up well on both headphones and speakers..Is there a way to sync up the bs player as well?It handles more formats and I like the extra volume and brightness controls on it. thanks
James-NC said:
I use headphones or a Sound-freq speaker when watching movies and videos.When using BS player the video and sound do not sync up.If using the gallery player everything syncs up well on both headphones and speakers..Is there a way to sync up the bs player as well?It handles more formats and I like the extra volume and brightness controls on it. thanks
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Click to collapse
i don't know what BS player is, but this is a common issues across multiple applications. it has to do with BT hardware, the application, BT priority and sound quality.
I have watched several streaming video types using my Potato Tunelink BT adapter. Netflix is by far the worst offender. Off by an entire half-second. Hulu streams great, YouTube has a slight delay. Crackle is about a split off.
If you want quality audio, use the audio port.
BTW, this is true of ANY device. My DROID3/4 both exhibited the same qualities. I thought it was a limitation of the phone. Faster devices do decrease latency, but if the latency exists, it's built into the application.
Maybe I could have been more clear on what I was asking. sorry
I know the problem is there but the BSplayer can be adjusted for audio offset to compensate for the lag.I just can't seem to find out how to do so.The gallery player seems to do it automatically because it always works whether playing files on the device or streaming from my computer or elsewhere. I would like someone to tell me how to adjust this in the BSplayer app. thanks
https://play.google.com/store/apps/details?id=com.bsplayer.bspandroid.full

[Q] Audio Loss during Google Cast

I use Google Cast to cast videos to my Nexus Player. It seems like every 15 minutes, the audio would get lost. I have to go to Chrome, stop casting, and then enable casting again to get the audio back.
Please advise.
Probably you are seeing this issue: http://forum.xda-developers.com/nexus-player/help/nexus-player-audio-dropout-t2942196

[Q] How to fix static sound when Netflix plays?

Hi there,
I recently bought my Asus Nexus player and set it up yesterday. Now when listening to all other programs the audio that comes out is perfect. No issue at all but with Netflix all I hear is a static sound. I have searched around for this issue and could not find it. I have uninstalled the app and reinstalled it, restarted the Nexus Player, Factory reset the device and also changed HDMI ports just to tru something and nothing has changed. Again all audio on other apps is great (Youtube, Plex, MNA Gametime etc) but with Netflix I can not hear anything but static sound.
Here is a video with the problem.
https://youtu.be/PV2cfhKwCRQ
Upgraded from bootloader unlocked 5.0 to 5.1.1 and encountered the same problem. Anyone has a fix?
While the video is playing, go into the video settings and change the audio from Dolby Digital 5.1+ to 2.0 Stereo, bug in new netflix has broken surround sound.

Marshmallow 6.0 bluetooth headphone problems

headphones: beats studio wireless
2.4ghz band stopped working when headphones are connected
-temporary solution: switched to 5ghz band. no issue
netflix would buffer to 99%, audio would start playing but screen was still buffering
-temporary solution: turn off headphones, let video play, turn headphones back on
kodi, hulu and youtube worked fine.
overall i was pretty happy with my experience. im most proud to say that the nexus player is not plagued with the audio lag that come with other devices.
I've had issues with BT headset quality too, since trying post Marshmallow update.
It would have of course been best, if there was a headphone jack in the remote, like Roku and Nvidia Shield have.
It seems the use of a BT headset, somehow puts a burden on the overall Wifi connection of the device, or something. Given you found 5Ghz works better. With Roku and Shield, the headphone jack works great no matter the connection, if you can get it to play on the TV, it will play with no issues via the wireless headphone jack of Roku and Shield.
I don't know why Nexus Player BT headset audio is so unstable. But it's disappointing. That the claimed benefits of Marshmallow for the Nexus Player, are found to be less than stellar once put to use.
Showtime_III said:
headphones: beats studio wireless
2.4ghz band stopped working when headphones are connected
-temporary solution: switched to 5ghz band. no issue
netflix would buffer to 99%, audio would start playing but screen was still buffering
-temporary solution: turn off headphones, let video play, turn headphones back on
kodi, hulu and youtube worked fine.
overall i was pretty happy with my experience. im most proud to say that the nexus player is not plagued with the audio lag that come with other devices.
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Click to collapse
Thanks I was looking for a fix or workaround for that issue with netfilx. My workaround was just to cast from my tablet or phone. A little annoying as sometimes I don't have my tablet or phone around.
Showtime_III said:
netflix would buffer to 99%, audio would start playing but screen was still buffering
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I just got the OTA update to 6.0 and yes, while I was thrilled to get bluetooth headphone capability this problem with Netflix takes the fun out of it. I'm not convinced it's really buffering, I think it's just refusing to switch to the video framebuffer output for some technical reason when the bluetooth audio sink is selected, so the buffering spinner never goes away.
-temporary solution: turn off headphones, let video play, turn headphones back on
Click to expand...
Click to collapse
It's surprising how well this works in terms of being consistent and repeatable (usually these kinds of tricks result in hanging or crashing if you use them more than once), but unfortunately it only works until you have to use the UI to skip or even pause, then it's gone and you have to do it again.
Update: There is also a bluetooth audio problem with Kodi under 6.0: While UI sounds and at least some local files play back fine with bluetooth audio, in certain other streams, including all the YouTube videos and World News Live channels I tried, bluetooth audio is absent unless you do the above trick where you connect the bluetooth device after it starts playing.
The symptom is almost the exact opposite of what you get with Netflix in that, unless you do this trick the video streams but the audio doesn't, where in Netflix the audio streams but the video does not appear.
It's also pretty ridiculous that there is no way to disconnect a bluetooth device from the Nexus side, which means that once it's paired, the headset will connect to the player whenever you turn it on. Which is irritating if you have other devices you want to use it with, like phones and tablets -- all of which do let you disconnect a bluetooth device without unpairing or turning bluetooth off.

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