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For whatever reason, when I use my Bluetooth headset for audio while watching a video, it causes the video to stutter. It's watchable, but really annoying. The same videos have no issues on wired headphones or the external speakers. Anybody else having this problem? If not, any guesses on fixing it? I have a 3g Xoom on stock 3.1.
Finally, someone else acknowledging this problem. I started a similar thread a while back and it went nowhere - only solution suggested to me was to try overclocking - so I went ahead and installed Tiamat Kernel and overclocked - and no change - still got stuttering video when using bluetooth.
This problem really drove me crazy at first. Spent ages re-encoding my videos thinking it was a problem with the video itself. Then one day I forgot to charge my BT headphones, and was forced to use wired headphones and the video played perfectly. Thats when I realized what the problem was. Since then I have only been using wired headphones to watch movies and have been using my BT headphones only for video podcasts where I don't care about slowdown. Wish there was a solution. I really miss my wireless headphones for movies.
Anyway its nice to see someone else has made the same observation. I was really perplexed that no one else seemed to be bothered by this problem.
Bummer! I was hoping my problem was an isolated one that could be fixed with a reset or something. Guess I'll just start carrying ear buds around and save the headset for music.... Thanks for the reply!
I have a similar issue that I posted in the Q&A section but no real replies. For example when I turn on bluetooth to stream my music to a bluetooth receiver, I cannot surf the web at the same time because it's really slow to load pages. Once I turn off bluetooth, the wifi works at full speed.
It's pretty bad to the point where the page that I am trying to load actually times out. I thought it was my Xoom that was an issue but apparently not. It's impossible to use something like Audiogalaxy to stream music from my computer and transmit it using bluetooth. The constant fighting for wireless/bluetooth signal creates pauses and gaps. I'm thinking the same is happening to your video. Can any one confirm that this happens with another brand tablet? I have until June 13th to return this to Amazon. I already pre ordered the Galaxy 10.1 but would rather keep the Xoom with the expansion slots and usb port if I can.
CyberChulo said:
I have a similar issue that I posted in the Q&A section but no real replies. For example when I turn on bluetooth to stream my music to a bluetooth receiver, I cannot surf the web at the same time because it's really slow to load pages. Once I turn off bluetooth, the wifi works at full speed.
It's pretty bad to the point where the page that I am trying to load actually times out. I thought it was my Xoom that was an issue but apparently not. It's impossible to use something like Audiogalaxy to stream music from my computer and transmit it using bluetooth. The constant fighting for wireless/bluetooth signal creates pauses and gaps. I'm thinking the same is happening to your video. Can any one confirm that this happens with another brand tablet? I have until June 13th to return this to Amazon. I already pre ordered the Galaxy 10.1 but would rather keep the Xoom with the expansion slots and usb port if I can.
Click to expand...
Click to collapse
I can confirm that this BT - video slowdown doesn't happen with my Galaxy Tab 7 which is a single core running android 2.2. So it makes no sense that using BT should demand so many resources that it brings a dual-core HC tablet to a crawl.
Correct. Do you mind streaming music from your Xoom to your headphones and go to a sight like Engadget to see if it is able to load the entire page?
Digital Man said:
I can confirm that this BT - video slowdown doesn't happen with my Galaxy Tab 7 which is a single core running android 2.2. So it makes no sense that using BT should demand so many resources that it brings a dual-core HC tablet to a crawl.
Click to expand...
Click to collapse
I haven't ever really watched a video with bt headphones, but I use them all every day when listening to music on my Galaxy S and I can say that I get really ****ty network performance for web browsing, and that my phone is noticeably slower while I'm using the bt headphones. This has been the case on two different 2.2 roms and on 2.3.3.
I haven't tried these headphones on the xoom so I can't say there, but at least it's not the only device with BT issues.
I'm still having this problem...anyone else?
I'm having the same problem. Get random pauses and freezing. Guess I'm switching back to wired headphones.
Hmmm...I haven't noticed this issue. I watched Thor in 720p using the HDMI output to my TV and my bluetooth headphones the other night...no freezing or stuttering.
The problem is that BT and WiFi both use the same frequency band, and as such the WiFi/BT chip has to switch control of the (same) antenna between both halves of the chip. Now, BT audio (A2DP) is a stream, so when the WiFi/BT chip has to snatch away the antenna for WiFi (even if you're not actively using it, there's periodic stuff like beacon frames and background data, etc.) the stream gets interrupted from time-to-time, and because the audio system- which gates the playback of video streams- gets "bunched up" with data that couldn't be sent while the antenna's switched to WiFi, sometimes you get these pauses.
It's not really a CPU or processing-power issue.
When I watch movies on the plane thru BT headphones (and WiFi is off), I never get any stutters. I suspect if you turn off WiFi it'll smooth it out.
Updated my tablet to Android 4.2 this morning and afterward watching video with Bluetooth headphones it's skipped popped and just been generally awful. Curiously music works fine. Anyone else experiencing this?
Sent from my Nexus 7 using Tapatalk 2
I just tried a few mp4 clips and didn't experience any skips/lag. Can't try avi right now as mx player doesn't work in 4.2 However, it seems there has been some changes to bluetooth. If you have your volume loud enough you can hear it 'stop' using the bluetooth if idle for a couple of seconds. Never heard that before. Also, a bug that really irks me is latency with bluetooth in games. Previously, games like dead trigger would seem to lag well over a second behind, almost 2 seconds. Now it's about .5 of a sec, however it's skips,scratches etc.
Other games fair better. For example, mame has about .5 of a second where it exhibited the 2 second lag previously. Not nearly as many skips as dead trigger but I heard a couple.
Btw, is android the only platform that has this issue? I read old posts of ipad's/iphones having it back in 2009 but I believe they fixed it. My friend has a playbook and it didn't support bluetooth stereo profile (ad2p) but they released an update last year and it works perfectly. I tried a few games on his device and none of them exhibited any lag, scratchiness etc. So RIM gets it right the first time and google has had this issue on all their devices for years? There's a few bugs filed on this on the official google bugs forum opened in 2009 and no response from any developer.
EDIT:
Just tried youtube with bluetooth stereo headset, audio breaking up, stops/starts. It seems to be going quiet if there is even a moment of silence in the video. God damn it, I use this all the time and now it's unusable. This was at least one thing that worked fine with bluetooth. It could be my connection right now but I highly doubt it. I'm at home and this connection is always fine, this is the first time I've experienced this. I bought this headset for gaming, videos, and voip. Voip didn't work because bluetooth mics are basically non-usable in android, gaming has lag, and now videos won't play properly. I think it has to do with using the wifi at the same time with videos as videos downloaded from youtube are fine.
Yep this mimics my issue. Streaming anything results in choppy playback over Bluetooth. This really is not acceptable to me, and its hurting my view of my nearly brand new Nexus 7. I really hope we see another OTA seeing as I can't very well turn WiFi off on a device that relies on WiFi.
Sent from my Nexus 7 using Tapatalk 2
I have the skipping too with Pandora over blue tooth, but thought it might be Wi-Fi limit since I am tethering off my rezound which is playing flawlessly over BT. It was skipping as pictures loaded in emails.
Sent from my Nexus 7 using xda app-developers app
nolig2278 said:
I have the skipping too with Pandora over blue tooth, but thought it might be Wi-Fi limit since I am tethering off my rezound which is playing flawlessly over BT. It was skipping as pictures loaded in emails.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It isn't WiFi bandwidth related as far as I can tell. I can buffer a video, play it, and still the audio flips out. This is just disappointing and sad on Google's part now. The same issue affects the Galaxy Nexus, as well. Did no one even bother to test this before it rolled out??
I've been having the same problem since the 4.2 update - the bluetooth issue is definitely linked to wi-fi (no skipping on downloaded video while wi-fi off; skipping as soon as I turn it on). Online bluetooth streaming of any audio whatsoever is basically ruined.
I thought maybe changing the channel on my router would to the trick, but no dice. Google was very sympathetic over the phone but completely unhelpful - "this is the first we've heard of this."
I've only been an android user for a few months. Are they usually pretty good about addressing stuff like this?
- Nexus 7 stock.
bluetooth now working
My bluetooth headset (Samsung) was stuttering the other day as many people are reporting. I did play around with the settings and at this point I have no idea why, but it is working fine.
I had done 2 things:
1. I unpaired every device and re-paired them
2. On the wifi advanced settings, I set it to never sleep and disabled battery optimization
Bluetooth then worked fine using Pandora and TuneIn radio. I changed the advanced setting back to optimize battery and all still works.
Now extremely happy with 4.2 but baffled as to why it now works.
I am going to test more but I read it from someone else and it seems to have helped me, is to disable gps. Others said it didn't work for them so maybe it depends on the bluetooth device as well. But with gps disabled youtube no longer lags/skips and stays in perfect sync, but I'm going to test more.
And with gaming, it's almost in perfect sync, however some games still skip a bit and some lag more than others (mame4droid seems to lag the most). Whereas before 4.2 all games had almost 2 seconds delay in audio.
So in some ways, bluetooth is actually better in 4.2 in that they seem to be closer in getting the lag in realtime apps (games) working. So I hope their fix is not to simply revert to 4.1.2 bluetooth.
Anyway, try disabling gps, it may work for you.
To all those who are trying to use Wi-Fi & Bluetooth, Good luck!
They both work at 2.4ghz frequency most of the time you will only able to use one. Unless you're around 5ghz wi-fi.
I got lag and werid things when my music player (Play Music) tried to play .avi file
It is not BT that is broken in 4.2!!!
First of, 4.1 was working fine with my BT audio, got the OTA update and it was still working fine after first reboot... couple of days later mine started to act up...
It was almost impossible to listen to BT audio... but BT is not the problem!!!
It is either the Audio Effects service/program or Google Music... easy to test...
Connect the BT audio device, go into settings, apps, running stop the Google music service, stop the audio effects thing... BT audio does not skip at all anymore... It is as flawless as it was in 4.1... so the BT is not broken i any way... it is either the audio effects service or the Google music stuff...
I hope someone will fix it... but it is not BT that is bugged...
Hey all.
I found a rather dirty hack that seems to work better than Bluetooth audio for listening to private audio from the firetv.
Installing bubbleupnp works good on my phone for audio casting to xbmc, so I tried the same on the firetv in reverse.
I had the xposed installer already on the firetv for llama support, so all I needed was to install the bubbleupnp app and bubbleupnp module in xposed.
Experimenting, I played from xbmc to my bubbleupnp app on my phone and it worked. There was a little delay, but it was more constant than the delay that BT headphones have with the firetv. Adjusting the delay on the xbmc app, and I had my private audio. I hadn't tried with any of the other video apps on the firetv, but I'm thinking the delay will be there. At least I can use it for xbmc.
Just wanted to put that out there. Hopefully a better option for sending and listening to audio will come out soon.
t3ch42 said:
Hey all.
I found a rather dirty hack that seems to work better than Bluetooth audio for listening to private audio from the firetv.
Installing bubbleupnp works good on my phone for audio casting to xbmc, so I tried the same on the firetv in reverse.
I had the xposed installer already on the firetv for llama support, so all I needed was to install the bubbleupnp app and bubbleupnp module in xposed.
Experimenting, I played from xbmc to my bubbleupnp app on my phone and it worked. There was a little delay, but it was more constant than the delay that BT headphones have with the firetv. Adjusting the delay on the xbmc app, and I had my private audio. I hadn't tried with any of the other video apps on the firetv, but I'm thinking the delay will be there. At least I can use it for xbmc.
Just wanted to put that out there. Hopefully a better option for sending and listening to audio will come out soon.
Click to expand...
Click to collapse
so with what you did is, you basically had the audio stream of a video playing on your phone? I have already installed bubbleupnp on both my note 3 and the fire tv (xposed module on both devices too)but im clueless as to how to make this work. all i have managed is to cast audio(but only music and not video) from my phone to the fire tv, or initiate a video from the fire tv to start playing on my phone, making the fire tv a large remote and my phone the video player lol.
thing is I've never used bubbleupnp before so this whole casting thing is new to me. Maybe you are able to give more details as to what you did? what you set the renderer and library to on both your phone and the tv? Would gladly appreciate it as this is the last piece of the puzzle for me as to configuring the fire tv. would really like xbmc to play the video while my phone plays the audio!! thx!!
Exactly as you said it.
Set bubbleupnp to audiocast to my phone.
Listen on my phone.
Get frustrated because bubbleupnp won't ever change their design to be able to sync. Apparently, the delay is inevitable. Not sure why, as allshare seems to have it figured out.
I'm going to give up on this, as I've had no luck from this method. Will wait to see if a BT ad2p(?) Receiver Profile can be used with phones.
t3ch42 said:
Exactly as you said it.
Set bubbleupnp to audiocast to my phone.
Listen on my phone.
Get frustrated because bubbleupnp won't ever change their design to be able to sync. Apparently, the delay is inevitable. Not sure why, as allshare seems to have it figured out.
I'm going to give up on this, as I've had no luck from this method. Will wait to see if a BT ad2p(?) Receiver Profile can be used with phones.
Click to expand...
Click to collapse
You know what im doing now? I play the movie using xbmc, but also start the movie playback on my phone using mx player.But mx player has the capability to only play the audio with the screen off, so thats what im doing now. Its easy enough to get the audio synced, and the batt drain isnt too bad, 16% for 130 minutes movie (DTS downmixing). a 40 minutes itunes web dl would consume about 4% if its on AC3, but i presume it would be very similar even if it was just AAC.
Until a more seamless method comes out, this is what im gonna be doing, as its easy enough, and no extra purchase required
ars_92 said:
You know what im doing now? I play the movie using xbmc, but also start the movie playback on my phone using mx player.But mx player has the capability to only play the audio with the screen off, so thats what im doing now. Its easy enough to get the audio synced, and the batt drain isnt too bad, 16% for 130 minutes movie (DTS downmixing). a 40 minutes itunes web dl would consume about 4% if its on AC3, but i presume it would be very similar even if it was just AAC.
Until a more seamless method comes out, this is what im gonna be doing, as its easy enough, and no extra purchase required
Click to expand...
Click to collapse
Lol...
I've played around like that in the past. It does put more load on your network and hard drives though. Tolerable but unfortunate.
I'm giving BT another try. Picked up a car mp3 3.5mm out unit from amazon for $8.50 or so that I'll be able to sync up easily enough. i can plug my own headphones up and plug it into the USB chargers at my bed. I'll see how that works. Hopefully this will be an option.
How nice would it have been if they just gave the headphone out thru remote capability like the roku 3....sigh
Do update on how well your new plan goes. Thanks!
Sent from my SM-N9005 using Tapatalk
Any update or progress on development of using bluetooth headphones without sync issues?
When you guys described the worsening audio offset which cannot be corrected because it keeps getting worse over time, how long does it take to see it noticeably worsened?
The reason i am asking is I finally was able to install Settings.apk and paired my bluetooth headphones (Noontec Zoro wireless BT headphones).
When I played a movie in XBMC, I didn't think the audio offset was that bad. Better yet, I didn't notice that it worsened over time. I watched it for over 20 minutes and didn't notice any change. I did a manual offset of .4 sec to compensate and it seemed fine after 20 minutes or so. Will I notice it after more time?
The only thing on my config that might be different than others is that in XBMC 13.1 Gotham stable release, is that I have Hardware acceleration enabled but I unchecked both Mediacodec and libstagefright (it is the only way that I can watch xvid without stutter and doesn't seem to affect mp4 h264 movies). Maybe someone else can try this?
Also, movies I played on Plex shows the same...small lag but somewhat tolerable and it didn't seem to get worse over time, but I only did this for about 5 minutes.
superflysocal said:
Any update or progress on development of using bluetooth headphones without sync issues?
Click to expand...
Click to collapse
Have had pretty good luck with xbmc 13.2 beta rc1.
Am using this BT adapter but only have a few issues now. This syncs up to the fire TV and the audio stays in sync with xbmc.
As I stated in my review, the channels are reversed. Not a real big deal as I can switch my headphones manually to the other ear. After checking my son's BT headphones too, I'm beginning to think all the Chinese imports have their audio connections backwards.
As I watch the show tonight, I can say that the BT alternative is working pretty good. I've had it set forward about 0.2sec ahead and it was quite tolerable. Seems to be getting better. Maybe next update will fix it.
Anybody else had any better luck?
t3ch42 said:
Have had pretty good luck with xbmc 13.2 beta rc1.
Am using this BT adapter but only have a few issues now. This syncs up to the fire TV and the audio stays in sync with xbmc.
As I stated in my review, the channels are reversed. Not a real big deal as I can switch my headphones manually to the other ear. After checking my son's BT headphones too, I'm beginning to think all the Chinese imports have their audio connections backwards.
As I watch the show tonight, I can say that the BT alternative is working pretty good. I've had it set forward about 0.2sec ahead and it was quite tolerable. Seems to be getting better. Maybe next update will fix it.
Anybody else had any better luck?
Click to expand...
Click to collapse
So where do you plug this into? The USB port of the AFTV? how do you pair it?
superflysocal said:
So where do you plug this into? The USB port of the AFTV? how do you pair it?
Click to expand...
Click to collapse
Its a simple little BT receiver that allows a 1/8” headphone jack or jumper to plug into your car aux. It has a battery which lasts three or so hours with headphones plugged in.
To sync, turn on the switch and search with your phone, firetv or whatever you have with BT audio. It automatically connects. Simple. Cheap.
I actually use a pair cheapo 2.4ghz headphones I got as a gift. None audio sync issues I had using a bluetooth transmitter. I just plug it into either the headphone port on the bedroom tv or on the av receiver when I watch in the living room when I can't sleep.
these look nice
The JBL WR2.4 looks nice for under $50 at Amazon
goodhur said:
I actually use a pair cheapo 2.4ghz headphones I got as a gift. None audio sync issues I had using a bluetooth transmitter. I just plug it into either the headphone port on the bedroom tv or on the av receiver when I watch in the living room when I can't sleep.
these look nice
The JBL WR2.4 looks nice for under $50 at Amazon
Click to expand...
Click to collapse
Most tv now a day doesn't have headphone jack.
Some of us don't have receiver in bedroom tv
superflysocal said:
Most tv now a day doesn't have headphone jack.
Some of us don't have receiver in bedroom tv
Click to expand...
Click to collapse
My bedroom TV has a headphone port the side and no av receiver. That tv is technically a computer monitor with hdmi and a tuner. So that may explain why it still has a headphone port. However, many larger TV's still have an audio out (line level, red and white RCA) that can be used with wireless headphones. There are also toslink to analog convertors or HDMI audio extractors that you can get for about $25. You could use one to achieve line level audio.
I have been researching TV's since the living room tv is old. My living room TV is ridiculous it is HD but it is a 50" plasma from 2004 and it was built before ASTC HD tuners were put in TV sets. The last owners left it because it was a pita to move, I can't imagine how much it would have cost in 2004.
The headphone I mentioned appears not to be a good choice in the line level audio output scenario.
t3ch42 said:
Its a simple little BT receiver that allows a 1/8” headphone jack or jumper to plug into your car aux. It has a battery which lasts three or so hours with headphones plugged in.
To sync, turn on the switch and search with your phone, firetv or whatever you have with BT audio. It automatically connects. Simple. Cheap.
Click to expand...
Click to collapse
Then I am not sure how this approach would be different than using bluetooth headphones other than you getting lucky with this particular unit compared to others. It is bascially a bluetooth headphone without the headphones.
It's great that it works for you though.
superflysocal said:
Then I am not sure how this approach would be different than using bluetooth headphones other than you getting lucky with this particular unit compared to others. It is bascially a bluetooth headphone without the headphones.
It's great that it works for you though.
Click to expand...
Click to collapse
You're right. They are no different. What I did notice is the audio did not seem too out of sync if at all with the newer version of xbmc.
Of course, it could just be a coincidence with a movie that had it audio set out of sync already...I don't know. I may have been more tolerant of the prep work in order to get it to work, pause the video, adjust delay forward, unpause and verify.
The point for me was that it was easy. The BT receiver could have been a more expensive one or cheaper. I don't think it matters too much right now as the BT audio is just an unintended positive side effect.
Amazon may enable a better fix soon or someone may mod a custom image with support if the bootloader opens. Its possible. Either way, I'm happy with the amazon TV. There a bunch more options and capabilities available on this xbmc box than any of the others I've had.
Hey all,
Ever since opting into the Android O beta, my Nexus 6p has been working fine, except for connected to my car via BT. It connects, but just shows 'Unknown Artist' for any kind of track info, and if I switch playback apps (for instance, from Pocketcasts to Google Play Music), my phone disconnects from the car for a second or two, connects again, and still doesn't work. The car in question is a 2016 Mini Cooper S. Anyone else seeing issues like this? Works fine on 7.1.2.
ive got the same issue vw polo. audio plays via bluetooth but no artist info it just shows im connected to 6P and skip track controls dont work just mute and volume
Yeah, I don't even get audio. Nothing actually plays, car displays "unknown artist".
I have this as well on a 2017 toyota, calls etc work fine, just music dips out
sickfallout said:
Hey all,
Ever since opting into the Android O beta, my Nexus 6p has been working fine, except for connected to my car via BT. It connects, but just shows 'Unknown Artist' for any kind of track info, and if I switch playback apps (for instance, from Pocketcasts to Google Play Music), my phone disconnects from the car for a second or two, connects again, and still doesn't work. The car in question is a 2016 Mini Cooper S. Anyone else seeing issues like this? Works fine on 7.1.2.
Click to expand...
Click to collapse
what are the bluetooth settings in the developer setting section?
mine are as follows if you want to try them to see if it gives you some audio
Bluetooth AVCRP Version
AVCRP 1.6
Bluetooth Audio Codec
Streaming: SBC
Bluetooth Audio Sample Rate
Streaming: 44.1kHz
Bluetooth Audio Bits Per Sample
Streaming: 16 Bits/Sample
Bluetooth Audio Channel Mode
Streaming: Stereo
Bluetooth Audio LDAC Codec: Playback Quality
Streaming: Optimised for Audio Quality
MkBy said:
what are the bluetooth settings in the developer setting section?
mine are as follows if you want to try them to see if it gives you some audio
Bluetooth AVCRP Version
AVCRP 1.6
Bluetooth Audio Codec
Streaming: SBC
Bluetooth Audio Sample Rate
Streaming: 44.1kHz
Bluetooth Audio Bits Per Sample
Streaming: 16 Bits/Sample
Bluetooth Audio Channel Mode
Streaming: Stereo
Bluetooth Audio LDAC Codec: Playback Quality
Streaming: Optimised for Audio Quality
Click to expand...
Click to collapse
Thanks for the setting tips, I'll try them out tomorrow and report back.
No luck, same issue persists. I even tried usb-c to usb-a, but my Mini doesn't recognize it as an audio device that way Time to get a new head unit possibly.
No luck, still 'unknown artist' and no audio, even though my phone thinks it's connected and playing.
sickfallout said:
No luck, still 'unknown artist' and no audio, even though my phone thinks it's connected and playing.
Click to expand...
Click to collapse
Do you have this issue on 7.1.2 as well? Don't forget Android O is still in "beta" and I wouldn't be surprised if the BT is a little screwy still.
Triscuit said:
Do you have this issue on 7.1.2 as well? Don't forget Android O is still in "beta" and I wouldn't be surprised if the BT is a little screwy still.
Click to expand...
Click to collapse
Everything works fine on 7.1.2, I had to decide what was more important: working car audio or a much faster OS experience. Hopefully this is something that's either fixed in the release of O, or something my car manufacturer can patch into their system.
Not sure if this will help but my car seems to have pretty good luck with this technique and BMW/Mini ICE systems are similar. I use the aac codec keeping everything else default. I've had the issue a well where it's playing on my phone but not the car; the info also doesn't show. Restarting the phone right before starting the car or soon after seems to be relatively effective as it would then connect after the restarts and actually play the music correctly and show the info.
Not the best solution but hopefully this ends after the final is released.
Hi! I hope this helps. It seem like changing the setting (unchecking) for AAC audio helps with the issue. This seems to be a new feature in Oreo, so go to Bluetooth settings and in the little gear next to device it will popup with a couple of options, uncheck AAC.
Greetings everyone.
For the past few months, I've noticed an annoying audio drop out issue which affects both plex & kodi. Whenever I play content, the audio randomly stops, seeing a light gray bar filling 1/4th of the screen, then a gray bar line just above the middle of the screen and then continues playing the audio again. Video keeps on playing without issues.
From what I can tell on:
- https://forums.plex.tv/discussion/245022/nvidia-shield-tv-audio-passthru-audio-drop-outs
- https://forums.geforce.com/default/topic/997897/audio-randomly-drops-out-for-3-seconds
It appears to be a known issue with DTS-HD content?
I'm using the Nvidia Shield 2017 edition with no HDD. Up-to-date with v6.2 (24.32.406.417) connected with HDMI to my onkyo 5.1 receiver which is connected to my LG 4K TV.
Is there anyone here experiencing the same issue who can shed a light on this problem? Hopefully, with a solution? I bought the Shield TV as an investment, not to get issues like the one i mentioned above.
Above all, I also get random controller issues (the large controller). It appears to get randomly (but rarely) stuck on the down button. Disconnecting and reconnecting it appears to work, but doesn't solve the overal issue as it'll return eventually. Controller is also up-to-date with v1.15.
Solutions are welcome. And will ROM'ing the shield fix the issue? As most ROMS's these days are better than stock.
Regards,
Skyrider
Anyone?
I have started to have a similar issue with my Shield. It had been working fine for several months, and then recently started exhibiting audio drop outs, both very short and very long. Pausing and restarting play makes the audio return. I've experienced this only with streaming content like Netflix and Amazon Prime Video, not with local content, so far. The issue is much less if I switch to 2-channel audio from 5.1. No noticable heat issue.
Same issue here, Netflix was a train wreck last night, bookmarking this to follow.
I'm having a similar issue. I have the shield connected to my Onkyo tx-rz920 receiver then to sony xbr65x850e. When I stream from either Netflix or Plex Media player (content stored using Plex Media Server on QNAP) I get random audio cuts. It last just long enough to miss a word or two mid-sentence. The time between the cuts seems to be random (sometimes seconds in between cuts, other times minutes). If I replay the same video a second time, audio will cut at different places. As far as I can tell the amp is still receiving signal, as the decoder lights remain lit. I do not have this issue with other devices connected through the Onkyo. Any suggestions or assistance would be much appreciated!
Hey all.
I have the same issue. Think it has to do with the audio passthrough. If I set surround sound to "never' it solves it.
Not really a fix since I just got a new sound system. But temporally makes things watchable.
Whatsupdudes said:
Hey all.
I have the same issue. Think it has to do with the audio passthrough. If I set surround sound to "never' it solves it.
Not really a fix since I just got a new sound system. But temporally makes things watchable.
Click to expand...
Click to collapse
Thanks a bunch. This happened to my randomly on some Netflix shows and only one file in my Plex. I turned off surround, and now all is good. But still needs to be fixed
---------- Post added at 05:53 AM ---------- Previous post was at 05:50 AM ----------
ikijibiki said:
I have started to have a similar issue with my Shield. It had been working fine for several months, and then recently started exhibiting audio drop outs, both very short and very long. Pausing and restarting play makes the audio return. I've experienced this only with streaming content like Netflix and Amazon Prime Video, not with local content, so far. The issue is much less if I switch to 2-channel audio from 5.1. No noticable heat issue.
Click to expand...
Click to collapse
I have the same thing with pausing on Netflix
For me the problem seems to have been the HDMI cable. I have a few different ones and decided to change the ARC cable (receiver <-> TV) and that seems to have fixed the issue.
I have had a long, ongoing support exchange with nVidia over this issue, which as it turns out is affecting all content I play on that device -- streaming (Netflix, Amazon Prime) and local content, including video and mp3 music files (via Kodi).
In my case, I'm connected 1:1 from the Shield to my Samsung Smart TV via HDMI, then audio goes via optical to a DAC and then to an old Sony stereo receiver. Audio works without issue when watching only the TV, including the Samsung native apps for Netflix and Amazon Prime. That would seem to eliminate any issue with the TV to Sony audio link.
I've also found that casting video or music content to the Shield from my Android phone with playback through the Samsung TV and Sony receiver does not exhibit any audio dropouts (which is very interesting, to me, as it would appear to eliminate the HDMI link as an issue). Additionally, audio playback to a bluetooth headset paired to the Shield results in no audio dropouts.
As of now, this is still an open issue with nVidia support, which has escalated it to engineering and Q&A. I recently pinged them again to update them with with the fact that the recent Android upgrade did not resolve this issue for me. The reply I got appears to be the first acknowledgement I've seen from nVidia that this is, in fact, a known issue for them. The reply I got had the statement that "SHIELD update 7.xx does not address this problem." How would they know that unless they know they have a problem and some idea of what it is?
FIXED!
nVidia issued version 7.0.2 of their Android TV software and it has fixed the audio dropout problem I was experiencing. Hopefully, this will also fix the problem for others.
ikijibiki said:
I have had a long, ongoing support exchange with nVidia over this issue, which as it turns out is affecting all content I play on that device -- streaming (Netflix, Amazon Prime) and local content, including video and mp3 music files (via Kodi).
In my case, I'm connected 1:1 from the Shield to my Samsung Smart TV via HDMI, then audio goes via optical to a DAC and then to an old Sony stereo receiver. Audio works without issue when watching only the TV, including the Samsung native apps for Netflix and Amazon Prime. That would seem to eliminate any issue with the TV to Sony audio link.
I've also found that casting video or music content to the Shield from my Android phone with playback through the Samsung TV and Sony receiver does not exhibit any audio dropouts (which is very interesting, to me, as it would appear to eliminate the HDMI link as an issue). Additionally, audio playback to a bluetooth headset paired to the Shield results in no audio dropouts.
As of now, this is still an open issue with nVidia support, which has escalated it to engineering and Q&A. I recently pinged them again to update them with with the fact that the recent Android upgrade did not resolve this issue for me. The reply I got appears to be the first acknowledgement I've seen from nVidia that this is, in fact, a known issue for them. The reply I got had the statement that "SHIELD update 7.xx does not address this problem." How would they know that unless they know they have a problem and some idea of what it is?
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I was experiencing the same issue with periodic audio drops in anything I played whether it was Plex, YouTube or Netflix. I think I found a workaround. If you go into SHIELD settings, display and audio, then Advanced Settings. Check your setting for USB Audio, mine was set to something like High Quality, I changed it to Stereo, restarted the SHIELD and after a couple hours of watching I haven't heard a drop. I don't use USB Audio and connect direct via HDMI.
Edvard_Greig said:
I was experiencing the same issue with periodic audio drops in anything I played whether it was Plex, YouTube or Netflix. I think I found a workaround. If you go into SHIELD settings, display and audio, then Advanced Settings. Check your setting for USB Audio, mine was set to something like High Quality, I changed it to Stereo, restarted the SHIELD and after a couple hours of watching I haven't heard a drop. I don't use USB Audio and connect direct via HDMI.
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Disclaimer I'm on the 2018 model but I haven't found any 2018 model specific threads to this issue. I have made claim over on the geforce forums as well.
I am running an Onkyo TX-NR656, Sony XBR75X900E, and the Shield console itself. So far it happens on Kodi, Nova Media player, Plex, and Youtube. The main apps I use. As reported audio cuts out just long enough to miss a word or two on occasion the screen will go black for a second or two and all feed to the receiver is showing off. Happens at intervals that aren't really regular, and will happen at different points if I were to restart the content. All other devices running through the receiver or straight to the TV do not have this issue. Limited only to the Shield.
I have replaced the HDMI cables with 3 different ones, the latest one I'm using is Twisted Veins HDMI cables. Same issue, one cable seemed to do it really bad, it was a standard HDMI that came with the TV.
I have changed ports on my receiver and plugged the shield directly into my TV. I have turned off and on CEC discovery on all my devices after replacing the cables.
I have switched from the recommended 59hz in Shield to 60hz and the problem seems to be more prevalent so I will switch it back to 59hz but the issue persists there as well.
I am going to check my audio USB settings when I go home and try that as well.
Anyone figure this out? I've been having problems with my shield and Denon x2200w with these same dropouts. I didn't realize it was the shield until I sent out the denon for repair and they found nothing.
bum2kev said:
Anyone figure this out? I've been having problems with my shield and Denon x2200w with these same dropouts. I didn't realize it was the shield until I sent out the denon for repair and they found nothing.
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Did you follow what I posted two posts above yours?
Edvard_Greig said:
Did you follow what I posted two posts above yours?
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Totally missed that on mobile. trying this now! Thank you. Did yours drop out like it was ducking audio? Mine will just get very quiet randomly then kick back to regular volume.
I have this issue, ... on 7.2.3 firmware, ... I even replaced HDMI cable a while back which didnt do anything
for now I delay the effect by going to display settings and changing the resolution HZ (from 1080p 59hz and 1080p 60Hz) and so on... still sucks tho, because after a half hour or so, I have to do it again
I haven't tried the USB audio workaround yet, is that still working for everyone?
razor_ro said:
I have this issue, ... on 7.2.3 firmware, ... I even replaced HDMI cable a while back which didnt do anything
for now I delay the effect by going to display settings and changing the resolution HZ (from 1080p 59hz and 1080p 60Hz) and so on... still sucks tho, because after a half hour or so, I have to do it again
I haven't tried the USB audio workaround yet, is that still working for everyone?
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Update: changing USB audio did not work, argh!
UPDATE: I think I fixed the issue!
I was able to make the screen and audio stop cutting out last night watching the Warriors/Raps game ... around 2nd quarter I literally had enough, as it was literally "cutting out" every 10 mins and the one that got me pissed was about 60 seconds long, and so I literally walked over to the shield tv tried unplugging it (actually was close to throwing it in the garbage) when I noticed upon moving it it triggered another "cut out"...
I then rearranged all the HDMI cables from my receiver, unplugged an unused one that was in the receiver and ensured the other ones left were not touching each other, as I heard static could be an issue... in the end, I only left the cables that were actually needed plugged in and watched the rest of the game without 1 cut out ... I was amazed that's all it was
I am going to try to watch a HD movie from my media server via KODI and another from NETFLIX this week and see if any cut outs continue but I think I made some real progress!
Keep you all posted!
I have not had a screen or audio black out since my fix above! Finally!
Shield TV pro 2019 is one of the worst products I’ve ever had the displeasure of purchasing.
Netflix audio drop outs and also whilst watching live “soccer” games frame rate goes all jittery randomly. Never have this problem with Roku.