I just noticed that my Nexus 6p is having an extremely hard problem reading and unlocking my phone when it is charging. Is anyone else having this problem? I have a case on it but have no issues with it as soon as I unplug my charger.
Why have no one answered this yet? Really wondering about this myself.
No problems for me. But I just tried after it hit 95%, so it would be slow charging. Would have to check the fingerprint unlock during fast charging.
no problems here. my guess is user error. try adding same two fingers 5 times each in different ways.
No issues here. Have to say this fingerprint scanner is amazing. I only recorded my finger once and it works sideways, upside down, half touching. I would try clearing out your fingerprints and record a new one.
Kyocere said:
No issues here. Have to say this fingerprint scanner is amazing. I only recorded my finger once and it works sideways, upside down, half touching. I would try clearing out your fingerprints and record a new one.
Click to expand...
Click to collapse
i would love to be able to turn the screen off and lock with the fingerprint scanner. hence - we would never have to touch the power button.
My 5x is having the same problem.Does not reconize my finger at all while rapid charging a lot of the time.No feed back at all when I put my finger on the reader.Works great when off the charger.
No issues here while charging.
No issues while charging
I had the same issue on my 5X this morning. I know what I saw wasn't user error. After charging overnight the device refused to acknowledge that my finger was even on the sensor and would just report "Finger moved too fast" on the lock screen. If I unplugged it the scanner would work fine, but when I plugged it back in it would fail again (did this 4 or 5 times).
Now, 4 hours later, it seems to be working even while charging. So I don't know what's going on, but it feels like some sort of hardware grounding issue with the capacitive scanner. I just wonder if it's related to the device or the person/environment...
Charging and fingerpint not working
Anyone else's fingerprint reader not working when your phone is charging?
Mine works while charging
Sent from my Nexus 6P using Tapatalk 2
I currently have this same issue on my 64GB Graphite 6P, not quite sure what the issue is, hopefully it's software issue and not hardware.
I've got an AUKEY 3 port with 1 that has QuickCharge. I noticed when I have my 6P plugged into the non-QC ports, imprint wouldn't accurately read / unlock and takes 1-2 seconds delay. I swapped the cable to the QC port and it works fine.
Which firmware are you on for those who's experiencing the issue? I was on the old firmware and had that problem
Working fine here on my OEM charger.
chubby65 said:
Mine works while charging
Sent from my Nexus 6P using Tapatalk 2
Click to expand...
Click to collapse
So unlocking your phone with your finger is just as quick/responsive with your phone plugged in and charging as opposed to not plugged in?
Mine is super quick to unlock when not plugged in. But as soon as its charging, it seems to take extra time or not even recognize my finger when I try to unlock it with it.
xerox1101 said:
I had the same issue on my 5X this morning. I know what I saw wasn't user error. After charging overnight the device refused to acknowledge that my finger was even on the sensor and would just report "Finger moved too fast" on the lock screen. If I unplugged it the scanner would work fine, but when I plugged it back in it would fail again (did this 4 or 5 times).
Now, 4 hours later, it seems to be working even while charging. So I don't know what's going on, but it feels like some sort of hardware grounding issue with the capacitive scanner. I just wonder if it's related to the device or the person/environment...
Click to expand...
Click to collapse
Dang, I wasn't going to RMA but I guess I will now. I was thinking about it being a potential grounding issue as well last night.
I also have a 64gb Graphite, on MDB08K, and stock charger.
MoNsTeReNeRgY22 said:
So unlocking your phone with your finger is just as quick/responsive with your phone plugged in and charging as opposed to not plugged in?
Mine is super quick to unlock when not plugged in. But as soon as its charging, it seems to take extra time or not even recognize my finger when I try to unlock it with it.
Click to expand...
Click to collapse
Unlocks as fast whether on charge or not
Try registering your fingerprint again see if that helps mate
Sent from my Nexus 6P using Tapatalk 2
Someone else posted on reddit about it being slower with headphones plugged in. I have seen no difference between "normal" and when using headphones or charging. Super fast every time.
Related
Wondering if anyone else has had issues with the touchscreen sensitivity. Occasionally my screen freaks out: swype grabs all the wrong letters, drawing a jagged line instead of a smooth one; the unlock screen refuses to recognize my presses, or jumps all over the place. Other times it just won't respond. I've already started an exchange process, but I'm curious if anyone else is having this issue.
Oh, it happens whether rooted or not, custom rom or not. Right now I'm 100% stock for the exchange.
Also, my search of the forum found nothing.
Thanks.
Sent from my SPH-D700 using XDA App
I tested with the multi touch visualization tool, and sure enough, the screen registers touches that aren't there, and the test jumps all over the screen regardless vb off how still I hold.
Sent from my SPH-D700 using XDA App
The only thing that I could think of is that at some moment, your CPU is becoming very busy and not registering inputs correctly. However, I haven't noticed the symptoms you are describing. Sounds like the digitizer is not working properly.
I thought that might be the case. On your post, I restarted my phone when the symptoms started. No dice.
I called Sprint, and have a replacement on the way.
Sent from my SPH-D700 using XDA App
Good deal, hope your new one responds normally.
my touch recognition was going crazy when I plugged my phone to charge thru some cheap usb charger from ebay, it has the same specs (5v 1a) as my HTC charger which worked fine on Epic. So that was weird.
DiNoise said:
my touch recognition was going crazy when I plugged my phone to charge thru some cheap usb charger from ebay, it has the same specs (5v 1a) as my HTC charger which worked fine on Epic. So that was weird.
Click to expand...
Click to collapse
I isolated the behavior while the phone is charging. It's really bad on the cheap charger, but still happens on the Samsung stock charger - with both phones.
I'm at a loss now. I can't use my phone while it's plugged in.
Yes, I have the same problem and it only happens when i have it charging. It becomes useless because it completely ignores all touches.
I also deduced my touchscreen issues to it solely happening when the phone is plugged in. It seems to be some sort of grounding issue; having two different grounds when the phone is plugged in. This is a big no-no.
Hi, I have got the Note for a few weeks now and loving it to death.
However, I have found an irritating problem. The screen becomes insensitive at the bottom right corner during charging, which became apparent to me when I had a hard time swiping the notification bar back up.
I have done the touch test by pressing *#0*# to confirm the problem and it only occurs when connected to a usb cable during charging and only with the fingers and not the S-pen.
I am wondering if it's my Note that is faulty or can someone verify that its happening on their Note too by doing the touch test?
Thank you.
mojojojo811 said:
Hi, I have got the Note for a few weeks now and loving it to death.
However, I have found an irritating problem. The screen becomes insensitive at the bottom right corner during charging, which became apparent to me when I had a hard time swiping the notification bar back up.
I have done the touch test by pressing *#0*# to confirm the problem and it only occurs when connected to a usb cable during charging and only with the fingers and not the S-pen.
I am wondering if it's my Note that is faulty or can someone verify that its happening on their Note too by doing the touch test?
Thank you.
Click to expand...
Click to collapse
Are you using the stock charger? My GSII screen would go nuts when hooked up to a charger I bought at WalMart.
mojojojo811 said:
Hi, I have got the Note for a few weeks now and loving it to death.
However, I have found an irritating problem. The screen becomes insensitive at the bottom right corner during charging, which became apparent to me when I had a hard time swiping the notification bar back up.
I have done the touch test by pressing *#0*# to confirm the problem and it only occurs when connected to a usb cable during charging and only with the fingers and not the S-pen.
I am wondering if it's my Note that is faulty or can someone verify that its happening on their Note too by doing the touch test?
Thank you.
Click to expand...
Click to collapse
Just got mine, and it was working fine until the KL7 OTA update. Now, when charge is low (below 30%) the bottom right 1/8th of the screen will only respond to pen touches, doesn't matter if it's charging, or plugged into USB.
When the battery gets about 35%, and no USB connection, it'll accept finger input. Plug the USB cable back in, and that area goes dead to finger input again.
I'm using the supplied USB cable, tried also using cables from my SGS1 and SGS2, and chargers from the SGS1, SGS2, original Tab, and Tab 8.9 chargers. Problem persists.
This happened totally stock, unrooted. Did a factory reset and flashed KL7 using Odin, but it didn't help.
I'm in the process of downloading KL3 as I type this, once that's done I'm going to flash it, see if it's still a problem.
If that doesn't fix things, I'm suspecting that it's a battery voltage issue, which may be fixed with a new battery, or a good clean charge.
I'd return it, but it's gray market imported.
davidusr said:
Are you using the stock charger? My GSII screen would go nuts when hooked up to a charger I bought at WalMart.
Click to expand...
Click to collapse
Various, including stock and straight out from the pc usb port. Same outcome.
No change with KL3. Pretty sure now it's a battery or shielding issue, and livable.
mojojojo811 said:
The screen becomes insensitive at the bottom right corner during charging, which became apparent to me when I had a hard time swiping the notification bar back up.
I am wondering if it's my Note that is faulty or can someone verify that its happening on their Note too by doing the touch test?
Thank you.
Click to expand...
Click to collapse
No, your note is not faulty. It depends on which charger are u using.
When i use Galaxy s+'s charger, it behaves exactly what have you describe. but when connected to note's charger, no insensitivity whatsoever.
And strange part is, some user experiencing reverse effect......
Check out this post :
http://forum.xda-developers.com/showthread.php?t=1406956
I'm have having the same problem. It doesn't matter which charger I'm plugged into, or into my computer, the screen becomes kind of strange, and the keyboard becomes very insensitive.
anyone found a solution ?
right corner problem still the sme after i flash abyss kernel 4.2 anyone help?
I had exactly the same problem when it was on gingerbread. I went to samsung service center and they replaced the display. Dont ask me the logic behind it. But i have no problems after that. May be its a hardware fault.
Sent from my GT-N7000 using xda premium
I have returned my first SGN to the shop due to this problem. It may not respond at all around bottom right conner when laid horizontally. This is not depending on plugging to charger and make the shop accepted my return.
My new SGN from other shop still has blinded area on bottom right corner but not too big like the first SGN. I think this may be normal for SGN.
Sent from my GT-N7000
My note and galaxy s did this with cheap chargers or USB cables plugged into a wall charger with USB that were off Ebay.
Switch to a Samsung, motorola or Nokia micro USB charger.
Anyone else experience this? Look at the battery meter widget in the upper right corner. It will go from green (not charging) to blue (charging).
When this happens if I unplug the orb and plug that same cable into the phone it charges normally. This is my second orb that has done this.
Nobody?
Sorry, not a single issue with my charging orb.
Sent from my Nexus 4 using xda premium
No issues here either. When looking at your batt icon in the status bar, does that change as well? Or does it continually say charging?
kpjimmy said:
No issues here either. When looking at your batt icon in the status bar, does that change as well? Or does it continually say charging?
Click to expand...
Click to collapse
The stock battery icon changes too. It's just easier to spot the widget.
Your phone looks a bit low in the vid. Does the problem happen if you raise the phone up a bit on the orb? And is your N4 have a case or screen protector on the back? Unsure if there is a slippage problem or not.
I do not have the slipping problem and it happens even if I reposition the phone.
halo0 said:
I do not have the slipping problem and it happens even if I reposition the phone.
Click to expand...
Click to collapse
I gots nothin, sorry man. Not sure why.
no problem with my orb, and it charges through wood:
http://forum.xda-developers.com/showthread.php?t=2196541
Nice! I actually envisioned doing that exact thing!
Right now my phone is sitting there at 87%, says it's charging, yet the battery is going down. It is also very hot to the touch. This is my second orb though. I wonder if the problem is with the phone.
Mine sometimes does this, I will hear it toggling off and on and such. Seems to not work with the bumper on it. Makes it not fully contact.
Mine also does this where it will connect and disconnect in a loop constantly repeating. I think it had to do with how i was placing the phone as it doesnt happen anymore.
Rafoolik said:
Mine also does this where it will connect and disconnect in a loop constantly repeating. I think it had to do with how i was placing the phone as it doesnt happen anymore.
Click to expand...
Click to collapse
It's probably still happening and you don't realize it. On mine the positioning of the phone does not change anything.
halo0 said:
It's probably still happening and you don't realize it. On mine the positioning of the phone does not change anything.
Click to expand...
Click to collapse
Maybe the problem is your phone, not the orb. My orb works like magic, the phone does not heat up and it charges just as fast as when plugged with the cable. Also, I use a quite thick TPU case, without any issue.
Mine has done that before (toggle on and off), but it seems to be okay lately. Only issue is that it gets pretty warm and seems to charge ridiculously slow.
Sent from my Nexus 4 using Tapatalk 2
halo0 said:
Anyone else experience this? Look at the battery meter widget in the upper right corner. It will go from green (not charging) to blue (charging).
When this happens if I unplug the orb and plug that same cable into the phone it charges normally. This is my second orb that has done this.
Click to expand...
Click to collapse
I am having this identical problem. I got both the Nexus 4 and the Orb replaced, and my new ones are doing the same exact thing. Usually turning off the phone and turning it back on fixes it for some reason, temporarily though.
Mine does the same thing. Almost every morning I wake up and it's at 90% or below. No slippage at all. A few times it has been almost dead. Sometimes it charges completely but rarely. Restarts don't really do anything either.
Sent from my Nexus 4 using Tapatalk 2
Apparently not a small issue. Happened to me as well, multiple times, on 2 separate orbs. Waiting for the refund on the first before I send back the second. Wondering at what point they say enough is enough and give me my money back. Battery Monitor Widget screenshots attached. From 5% to 95%, it was in the same place on the charger. No slippage. It is in a case, but it should still be consistent, I would think. The day before, the second screenshot, was abysmal. 30% in 8 hours. It boggles the mind.
halo0 said:
Anyone else experience this? Look at the battery meter widget in the upper right corner. It will go from green (not charging) to blue (charging).
When this happens if I unplug the orb and plug that same cable into the phone it charges normally. This is my second orb that has done this.
Click to expand...
Click to collapse
I'm having the exact same problem. I'm thinking of sending it bac, if possible.
I just got my device and of course I was intrigued by its water resistance so I tested it out. After a couple of hours, I went to charge it and I got a moisture warning: saying that for my safety, since there was moisture in the Type-C port, the device would not charge. I dried it out as best as I could and then rebooted my device and now when I go to plug it in, it spazzes out and charges and stops repeatedly and makes the charging noise constantly. I haven't tried to let it dry overnight yet, but I'm just putting this thread out there to see if anyone has any tips, besides not dunking my phone underwater, or if anyone else has experienced this too.
The S7 has this feature. Let it sit in rice or silica. Turn it off for the night.
Sent from my SM-G930T using XDA-Developers Legacy app
Jooosty said:
The S7 has this feature. Let it sit in rice or silica. Turn it off for the night.
Sent from my SM-G930T using XDA-Developers Legacy app
Click to expand...
Click to collapse
It doesn't give me the moisture warning anymore though, it just charges and stops charging rapidly.
RMA it. IP68 means 1.5 meters of water for 30 minutes...if it wonks out with less than that, its defective.
I had my S7 Edge underwater for over an hour at the pool last summer, trying to see if I could drown it, and it held up like a champ.
bigmikey307 said:
I just got my device and of course I was intrigued by its water resistance so I tested it out. After a couple of hours, I went to charge it and I got a moisture warning: saying that for my safety, since there was moisture in the Type-C port, the device would not charge. I dried it out as best as I could and then rebooted my device and now when I go to plug it in, it spazzes out and charges and stops repeatedly and makes the charging noise constantly. I haven't tried to let it dry overnight yet, but I'm just putting this thread out there to see if anyone has any tips, besides not dunking my phone underwater, or if anyone else has experienced this too.
Click to expand...
Click to collapse
That's disturbing. I'm going to test mine.
Any updates?
Sent from my SM-G930T using XDA-Developers Legacy app
After a day, it's working now. Thank goodness for its amazing battery life. But, I found another charging issue, check out my new thread.
Same issue with me. And I didn't find any solution for that yet.
Hope now your mobile will be ok, if not then first you need to put it on service center they will suggest you better idea.
My phone hasn't been anywhere near water and I haven't been able to charge my phone (unless I turn it off) due to the moisture warning. Before this warning started to appear my phone started rapidly making the noise the phone makes when plugging in in and flashing the usb notification even though I wasn't plugging it in. It was super annoying because it did it every second for a long time. That has since stopped but everytime I try to plug it in I get the moisture in charging port notification.
Same situation here. I tried to put G6 in a rice over night, without help.
Also I put my device on a coffee machine several hours to get rid of "phantom moisture", without any results at all. I think it's now software related problem.
By the way i can't charge my battery over 50%, to charge it until 50% I need to restart device with attached USB. By the way notification with vibration effect every second is freaking me out.
If someone find any solution please share...
vintagerock said:
My phone hasn't been anywhere near water and I haven't been able to charge my phone (unless I turn it off) due to the moisture warning. Before this warning started to appear my phone started rapidly making the noise the phone makes when plugging in in and flashing the usb notification even though I wasn't plugging it in. It was super annoying because it did it every second for a long time. That has since stopped but everytime I try to plug it in I get the moisture in charging port notification.
Click to expand...
Click to collapse
Exact same thing happened to me. Some night the bogus moisture warning would interrupt the charging that had started.
By luck and coincedence, I had a wireless charger at work,. and have just received 2 more for home from a woot deal.
If it wasnt for them I'd be screwed.
I took a chance on LG this time. Never again.
Took this without a case on in the pool, clearly lol no issues at all. Yes at 1st it did tell me moisture present. But I didn't need to charge. Later before charging I did take a air can and blow out the port just to be safe and all was fine.
My G6 was submerged for about 5 seconds, and this about a month ago, but now every time I go to charge it, it says that charging is blocked due to moisture detection. I have a feeling that it being hot and humid out and it being in my pocket doesn't help. I need to reboot the phone, and it will usually start charging after several attempts. Haven't tried leaving it in rice yet, but will give it a shot.
Had the same issue as the OP. The only sure fire way I have been able to get my phone to not pop the moisture message and charge is to plug in the phone, and reboot leaving the phone plugged in. It works every time so far.
Software issue?
I have started to suffer the same exact issue LG G6 and I've also not brought the phone anywhere near water or moisture. I also found the charging workaround, charging they phone while it is off. So I leaning towards agreeing it's a software issue, could it be from installing something like Avast? that's the only application I've installed recently that I can recall.
Possibly Solved
Have had the same issue since this last update that was pushed out. Let me ask everyone. Did the "Hi Security" app come on your G6 as well??? I cleared the cache on the app and have not had the issue come back so far. Like everyone else here, I've tried EVERYTHING!!! But this seems to be holding.
possible solution
Hi all,
I think I have found a solution that is working for me. Maybe others can give it a go and see if this is a work around?
For me, as a developer I had DEVELOPER MODE set to on and when plugging in a USB cable to the computer, I had set the default option to always go to "File Transfer". I changed this back to just "Charging" as always and now my phone doesn't seem to have that annoying moisture warning when I go to charge my phone.
Can anyone else give it a go?
thanks!
jspectre07 said:
I have started to suffer the same exact issue LG G6 and I've also not brought the phone anywhere near water or moisture. I also found the charging workaround, charging they phone while it is off. So I leaning towards agreeing it's a software issue, could it be from installing something like Avast? that's the only application I've installed recently that I can recall.
Click to expand...
Click to collapse
Still seeing this issue and I don't have Avast on my phone. My guess is that it the software for the sensor is overly aggressive or not clearing the flag when you do get some moisture in there.
I have been probing testing this issue and found if I also plug the phone in very slowly sometimes it works fine. Only about 50% of the time though. Its weird. The plug it in and reboot method works pretty much every time.
---------- Post added at 07:31 PM ---------- Previous post was at 07:27 PM ----------
jspectre07 said:
I have started to suffer the same exact issue LG G6 and I've also not brought the phone anywhere near water or moisture. I also found the charging workaround, charging they phone while it is off. So I leaning towards agreeing it's a software issue, could it be from installing something like Avast? that's the only application I've installed recently that I can recall.
Click to expand...
Click to collapse
jspectre07 said:
Hi all,
I think I have found a solution that is working for me. Maybe others can give it a go and see if this is a work around?
For me, as a developer I had DEVELOPER MODE set to on and when plugging in a USB cable to the computer, I had set the default option to always go to "File Transfer". I changed this back to just "Charging" as always and now my phone doesn't seem to have that annoying moisture warning when I go to charge my phone.
Can anyone else give it a go?
thanks!
Click to expand...
Click to collapse
Giving this a try will let you know how it works for me!
It's definitely a software issue
I posted that after clearing the cache on "HiSecurity." The error seemed to stop popping up. So I dug in deeper. I can't find where to get to developer mode. I hope someone can share that process??
However in the meantime, I went to Apps, View System Apps(The upper right corner 3 dots), Special Access, Modify System Settings, Go down to LG System Server, tap, and select "no" for the write system settings.
Also under "show system" you can scroll down to "LG System Server", tap. tap "notifications", and finally tap "silent"
This will at least get rid of the annoying vibration every few seconds along with the sound. It does not however completely get rid of the "moisture in charge port" message when plugging in charger.
We need to find out what it was from the last system update, caused this issue, that is exactly when it started on mine and many other people. It's not hardware, software is what we need to be trying to filter out.
I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Click to expand...
Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
Click to expand...
Click to collapse
I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.