Database Users

Unfortunately, Google Play Store has stopped....

Every 20 minutes I see this annoying message. Am I the only one? I'm running Jr6 ROM.
Sent from my Nexus 7 using xda app-developers app

Try deleting the data in settings, manage apps, play store, then delete data.
Tapatalked from my N7

I am getting this error. I am rooted and have changed the DPI. Going to try fix mentioned above. Will report back.

Rycon33 said:
Try deleting the data in settings, manage apps, play store, then delete data.
Tapatalked from my N7
Click to expand...
Click to collapse
This method did help significantly lower the amount of force closes I was seeing. Since I was mostly seeing this error when returning to the home screen, I removed all play store widgets and haven't experienced any force closes since. I haven't tried re-adding those widgets since I didn't even use them.
Thanks Rycon33!

[Q] [HELP] Google Search has stopped (tried all the fixes...)

Running stock 4.2.1, stock kernel.
Cleared cache and dalvik, rebooted back into rom.
Now Google Now force closes. If I clear data on "Google Search" app, and select not to enable Google Now, all is well.
As soon as I try to enable it, it crashes.
Tried fix permissions, didn't work.
Also disabled location settings, and allowed me to open google now.
Next I enabled settings, but only GPS. This worked as well.
Once I had GPS AND wifi, it crashed again.
Tried removing updates, restarting, clearing google framework data, etc.
What am I missing?

can't launch google now
I just started getting the same problem today. I can't launch the Google Search app without it immediately crashing (Unfortunately Google Search has stopped. Report / OK). If I reset data on the app I can launch it again until I turn on Google Now after which it crashes immediately again.
I'm on a stock Nexus 4, boot loader never been unlocked, not rooted, etc. I can't seem to find any other mentions of this problem anywhere.

ricecakes said:
I just started getting the same problem today. I can't launch the Google Search app without it immediately crashing (Unfortunately Google Search has stopped. Report / OK). If I reset data on the app I can launch it again until I turn on Google Now after which it crashes immediately again.
I'm on a stock Nexus 4, boot loader never been unlocked, not rooted, etc. I can't seem to find any other mentions of this problem anywhere.
Click to expand...
Click to collapse
Anyone else? I've been driving myself nuts trying to fix it!
Thinking of just dirty flashing stock again...

I'm pretty sure it's a server side problem with Google Now data that is causing the app to crash.

ricecakes said:
I'm pretty sure it's a server side problem with Google Now data that is causing the app to crash.
Click to expand...
Click to collapse
What I figured. Now I'm missing my Nexus 7 from the My Devices tab. Somethings going on. Just can't find any news/reports of it.

Yeah, I don't understand why nobody else is encountering this problem.
This thread is the only relevant result in web search.
There are 3 other people encountering the same issue on Google+ but I cannot post links because I just created this account.
Search for "google now crashes" on Google+ and you should see a few others with the same problem but no solutions.

My gs3 started doing fc'ing after I installed a new room. Hope it is something server side because I can't fix it.

Problem seems to have fixed itself.

ricecakes said:
Problem seems to have fixed itself.
Click to expand...
Click to collapse
Ditto. Weird.

ricecakes said:
Problem seems to have fixed itself.
Click to expand...
Click to collapse
Same here. Cool I was nervous for a bit there.

I'm the same boat guys after installing jellybam for my sgs2 4.1.2 was working in another ROM same base going to try flashing gapps again or push a new Google search apk
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Google Play Magazines

Hi guys,
I have been a Nexus 10 user since its release, my other android devices currently are a Nexus 4 and a i9305t, previously a Gnex and a Nexus S.
All my android devices are rooted and on a custom rom.
Primarily, the Nexus 10 has been difficult due to battery life and charging mostly. I have been using PA 3.0x for the past few months, and I decided to update to PA 3.6 with the latest Gapps yesterday, since then I have not been able to resolve my "Google Play Magazine has stopped" error.
I have at this point done a full factory reset, formatted the internal SD card, and now tried a different rom (Revolt 4.4) all of which have been unsuccessful at fixing the Google Play Magazine app..
I have googled for a solution with very little success. I am hoping that someone here can help me out.
cheers
Marcel

have you tried reinstalling (maybe redownloading) gapps. or uninstall play magazines and reinstall from the market?
good luck

sdmark said:
have you tried reinstalling (maybe redownloading) gapps. or uninstall play magazines and reinstall from the market?
good luck
Click to expand...
Click to collapse
Hi Sdmark,
I have attempted to uninstall GP Magazines app using titanium backup, and reinstalling via the playstore. I have also tried a factory reset with a different/older set of gapps with no success.
This issue has been resolved as of 45 mins ago. I have been talking to Google Play store support from Utah (I am from Melbourne, Australia)
after submitting my error logs, the issue seems to have resolved itself automatically.
I had done nothing on the tablet since talking to the support (about 3 hours ago) till 45 mins ago where I just decided to give it a go while sitting on the porcelain throne and no FC this time. So as far as I can tell, the fix was something on their end of things, at least thats what i suspect... the FC happens just as GP Magazines signs in.
*im an idiot, problem is still there in landscape.. didnt even think about the different viewing modes.. so the problem is only happening while landscape.
Thanks the assistance though, very much appreciated.
edit: Please dont close the thread, I have realized that Google Play Magazines does not have the problem when in portrait mode... the moment i go to landscape it crashes... is this a rom issue?

bump! still a problem, 99% instant FC when in landscape mode... (1% is when the magazine is opened from portrait, it sometimes doesnt FC when tilted to landscape.. the moment you leave the magazine and get back to the magazine selection menu in Landscape, it will FC)
pretty much the only reason i pick up this tablet over any other device lying around is for magazine reading

I have no idea. I actually use the magazines app too, and have had no problems with it. I'm using cleanrom.

I've had the same problem, does seem to work for a minute or 2 if I clear all data and reinstall the app ...but after collecting my account data it FC's again - this has been going on for months and Google Play support haven't been able to reproduce or fix the issue for me....really frustrating

Google Play Problem

when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there any one facing the same problem?

rooooooooney said:
when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there one facing the same problem?
Click to expand...
Click to collapse
http://www.google.com/search?q=DF-DFERH-01

The wildly unhelpful google search link didn't relate to my specific issue. Those are all from folks that couldn't open the Play store at all. I'm having the same issue that Rooney was having, where it only happens when I try scrolling down in "my apps". Otherwise it works fine. Did you ever get a solution to this? I've already contacted Google, and their tech guy said, "I'm stumped." He's escalating it, but in the meantime I thought I'd see if you were ever able to get it fixed, since this is the first time I've seen someone else with this specific iteration of the issue. Thanks in advance.

rooooooooney said:
when i try to show all my apps in my google account, after i scroll down a little i get an error message (Error retrieving information from server)
code (DF-DFERH-01)
is there one facing the same problem?
Click to expand...
Click to collapse
Try uninstalling the latest Play updates in settings/apps/all apps and wipe Play data, reboot and try again. Its a Google server issue responding. There is lots of info available on Google regarding this error, i suggest you try finding it too

I ran into this on my new Tabpro 8.4 last sunday. My Note 3 has no such issue with the same account. Kept doing it at the exact same scrollpoint every time.
Wiping data, rebooting, clearing cache, none of it helped.

mbrown3 said:
The wildly unhelpful google search link didn't relate to my specific issue. Those are all from folks that couldn't open the Play store at all. I'm having the same issue that Rooney was having, where it only happens when I try scrolling down in "my apps". Otherwise it works fine. Did you ever get a solution to this? I've already contacted Google, and their tech guy said, "I'm stumped." He's escalating it, but in the meantime I thought I'd see if you were ever able to get it fixed, since this is the first time I've seen someone else with this specific iteration of the issue. Thanks in advance.
Click to expand...
Click to collapse
I also contacted Google and they give me instruction like checking time and storage!, etc
and that didn't help me at all, so i went back and told them that and they ask me to make a factory reset to one of my devices (because i have 5 devices signed in with one Google account)
so, now i am factory resetting my Note 3 and updating the system to ND5
please let me know if you have any updates :good:

xclub_101 said:
http://www.google.com/search?q=DF-DFERH-01
Click to expand...
Click to collapse
You sir are a moron. If you don't know the answer then don't bother posting. I hated when I see a post like this especially I already search on Google and came here and see such useful post.
To op, I just ran into this problem and solved by removing my google account and re-add it.
Hope it helps.

gee2012 said:
Try uninstalling the latest Play updates in settings/apps/all apps and wipe Play data, reboot and try again. Its a Google server issue responding. There is lots of info available on Google regarding this error, i suggest you try finding it too
Click to expand...
Click to collapse
Again, the info on Google does not relate to this particular problem. Every thread I've found (other than this one) relates to people that can't access the Play store at all, with this error code. However, the specific problem we are having is this error code showing up only in one specific scenario...when going to "all apps" and trying to scroll down the list. Otherwise the Play store works perfectly fine.
I can't speak for Rooney, but I've already tried most of the suggestions from those source (removing/re-adding Google account, wiping cache and data, uninstalling updates, changing device time, etc), but the problem persists.

mbrown3 said:
Again, the info on Google does not relate to this particular problem. Every thread I've found (other than this one) relates to people that can't access the Play store at all, with this error code. However, the specific problem we are having is this error code showing up only in one specific scenario...when going to "all apps" and trying to scroll down the list. Otherwise the Play store works perfectly fine.
I can't speak for Rooney, but I've already tried most of the suggestions from those source (removing/re-adding Google account, wiping cache and data, uninstalling updates, changing device time, etc), but the problem persists.
Click to expand...
Click to collapse
i tried literally everything, remove my Google account, remove some old unused apps in the "all apps" tab i don't need, factory reset my note and 2 other of my devices , update my Note 3 to ND5, but with no luck
even the tech support in Google after 96 hours have no idea what is causing the problem and he sent it to a tier for further review

My new NotePro is also doing the same thing. My Note 3 is not, nor is my TF700T. One S3 is, the other is not. It makes no sense whatsoever.

Ok Google not working...

Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.

I have exactly the same problem with my moto 360 (2014)
Hopefully it´s working again soon

Hmmmm not sure to be happy or sad

gingerdude said:
Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
Click to expand...
Click to collapse
Data gets stored for Android Wear in "Google Play Services," so even though you factory reset the watch, there may be something left over in the data stored in Google Play Services that's causing trouble.
I'm not sure if this would work, but you could try unpairing the watch from your phone, then go to your phone's Settings, and go to "Application Manager." Go to All apps, and then clear data /cache on Android Wear Companion App, then uninstall it.
Then clear data/cache on your Google App ( this one here: https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox ).
Now go down to "Google Play Services" and clear cache. Then go into Manage Space and clear All data which should get rid of any leftover Android Wear data.
Now factory reset the watch again.
Reboot your phone and reinstall Android Wear Companion App from the Play Store. Now pair your watch back up with with the phone and set it back up again, including setting the Google App back up. (Your phone and watch should pair up all of the Wear Apps that you left on the phone before you uninstalled Android Wear Companion App... though you may have to go into some of the wear apps to toggle some settings off/on again to get everything to work correctly.
Hopefully this will fix the problem with Ok Google not working. If it does - great... if not, you've not really lost anything. There also may be an easier way to fix this, so maybe someone else will chime in with other ideas.

Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk

gingerdude said:
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I know you factory reset the phone, but did you choose to allow Google to restore apps and data when you were setting it back up? It might have restored data back into Google Play Services. Also... did you ever try wiping cache and data in Google Play Services like I detailed above? I've had trouble with Google Play Services causing other syncing and pairing issues for me... so that's why I'm thinking you could try clearing that out as a possible solution.
If those steps don't fix things for you, it may be worth it to try to revert to an earlier version of the "Google App" and or the Android Wear app. You can get older versions of those apps from the website "APK Mirror."

Hey, thanks for your reply. I've tried all of the above. The back up I restored this time was from my tab s and still no joy. I may try again in a day or two and not restore from any device., though I'll probably wait until Wednesday just to see if it fixes itself.
Thanks again for your time.
Steve
Sent from my SM-N910F using Tapatalk

Quick update just in case it saves someone factory reset their phone (which I did and didn't help).
I have a work note 2 so I installed android wear on it, reset the watch and still no ok Google functionality, so it must be something Google did.
Will post again when fixed, also my 42mm moto 360 arrives today so I'm hoping the issue is zenwatch specific, I'll let you know.
Steve
Sent from my SM-T800 using Tapatalk

Update2.
So my new moto 360 42mm SmartWatch arrived and I love it, has steel band and looks fab.
Ok Google is working for queries and replying to messages if I try to instigate a message say whatsapp or text it can't find the contact, even though it recognises the speech.
Starting to lose faith with Google.
Sent from my SM-T800 using Tapatalk