[Q] [HELP] Google Search has stopped (tried all the fixes...) - Nexus 4 Q&A, Help & Troubleshooting

Running stock 4.2.1, stock kernel.
Cleared cache and dalvik, rebooted back into rom.
Now Google Now force closes. If I clear data on "Google Search" app, and select not to enable Google Now, all is well.
As soon as I try to enable it, it crashes.
Tried fix permissions, didn't work.
Also disabled location settings, and allowed me to open google now.
Next I enabled settings, but only GPS. This worked as well.
Once I had GPS AND wifi, it crashed again.
Tried removing updates, restarting, clearing google framework data, etc.
What am I missing?

can't launch google now
I just started getting the same problem today. I can't launch the Google Search app without it immediately crashing (Unfortunately Google Search has stopped. Report / OK). If I reset data on the app I can launch it again until I turn on Google Now after which it crashes immediately again.
I'm on a stock Nexus 4, boot loader never been unlocked, not rooted, etc. I can't seem to find any other mentions of this problem anywhere.

ricecakes said:
I just started getting the same problem today. I can't launch the Google Search app without it immediately crashing (Unfortunately Google Search has stopped. Report / OK). If I reset data on the app I can launch it again until I turn on Google Now after which it crashes immediately again.
I'm on a stock Nexus 4, boot loader never been unlocked, not rooted, etc. I can't seem to find any other mentions of this problem anywhere.
Click to expand...
Click to collapse
Anyone else? I've been driving myself nuts trying to fix it!
Thinking of just dirty flashing stock again...

I'm pretty sure it's a server side problem with Google Now data that is causing the app to crash.

ricecakes said:
I'm pretty sure it's a server side problem with Google Now data that is causing the app to crash.
Click to expand...
Click to collapse
What I figured. Now I'm missing my Nexus 7 from the My Devices tab. Somethings going on. Just can't find any news/reports of it.

Yeah, I don't understand why nobody else is encountering this problem.
This thread is the only relevant result in web search.
There are 3 other people encountering the same issue on Google+ but I cannot post links because I just created this account.
Search for "google now crashes" on Google+ and you should see a few others with the same problem but no solutions.

My gs3 started doing fc'ing after I installed a new room. Hope it is something server side because I can't fix it.

Problem seems to have fixed itself.

ricecakes said:
Problem seems to have fixed itself.
Click to expand...
Click to collapse
Ditto. Weird.

ricecakes said:
Problem seems to have fixed itself.
Click to expand...
Click to collapse
Same here. Cool I was nervous for a bit there.

I'm the same boat guys after installing jellybam for my sgs2 4.1.2 was working in another ROM same base going to try flashing gapps again or push a new Google search apk
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Related

I got my new Galaxy S one month back. I have no problems with any other functionality

I got my new Galaxy S one month back. I have no problems with any other functionality but Android Market. I can browse apps, but when I click install each get stuck at "Starting download..." screen, and never starts or fails. I had kept it for 3 days and still the same. Market / Google Apps / Download Manager clear cache / data does not help even. Phone restart also does not help.
So far the solution is do a factory reset and lose all current apps, then install 5 to 6 apps again. Then the same story begins. No more apps can be downloaded. Stuck @ "Starting download...".
"Samsung Apps" application works fine.
I also have tried all following firmware and problem persists.
I9000DXJE7
I9000DXJF4
I9000XWJFF
I9000XWJG1
I9000XWJG3
I9000XXJE2
I9000XXJE3
I9000XXJE6
I9000XXJE7
I9000XXJE9
I9000XXJF1
I9000XXJF2
I9000XXJF7
I9000ZSJF5
I9000ZSJF7
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
metadan said:
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Click to expand...
Click to collapse
Thanks for the suggestion. Also tried. Still the problem is same.
al74 said:
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
Click to expand...
Click to collapse
Thanks, but launching google talk does not make any change.

"Unfortunately maps has stopped"

For some reason while I'm using the N7, just browsing various websites or looking at videos, the error notification "unfortunately maps has stopped" pops up.
I searched around for a fix or even other threads about this on the N7 but have not seen any.
I've tried re-installing the Maps application on my N7 but it seems like it can't be uninstalled. I disabled the app and the error message stopped, but when I wanted to use the Map app, I had to enable it, and after use did not disable and noticed the error notification pop up at around the same frequency.. (every other day or so.)
I have not rooted the device, and have only downloaded/installed a handful of apps; am using Apex launcher as an alternative for the lack of landscape view on the home screen. Thanks in advance for any help.
Same problem I'm having. Not rooted, completely stock.
Sent from my Nexus 7 using xda premium
I'm also having this problem with the Nexus 7 and CM10, but good to know it also happens in stock, saves me some trouble.
ESTEEeFFY0U said:
For some reason while I'm using the N7, just browsing various websites or looking at videos, the error notification "unfortunately maps has stopped" pops up.
I searched around for a fix or even other threads about this on the N7 but have not seen any.
I've tried re-installing the Maps application on my N7 but it seems like it can't be uninstalled. I disabled the app and the error message stopped, but when I wanted to use the Map app, I had to enable it, and after use did not disable and noticed the error notification pop up at around the same frequency.. (every other day or so.)
I have not rooted the device, and have only downloaded/installed a handful of apps; am using Apex launcher as an alternative for the lack of landscape view on the home screen. Thanks in advance for any help.
Click to expand...
Click to collapse
Have you tried this: Goto Settings > Apps > Maps > Force stop, clear cache, clear data. Then try rebooting your N7.
---------- Post added at 07:46 PM ---------- Previous post was at 07:42 PM ----------
andy o said:
I'm also having this problem with the Nexus 7 and CM10, but good to know it also happens in stock, saves me some trouble.
Click to expand...
Click to collapse
Have you tried fixing permissions in recovery or through ROM Manager?
I've tried both, and I've tried uninstalling and reinstalling maps, it still happens. Yesterday it interrupted me twice while I was playing a game. It's starting to get annoying.
Yes this is also an annoying issue for me.
Sent from my Nexus 7 using Tapatalk 2
If you don't *use* maps, and all the attendant programs (like local, navigation, etc) you can always go into your appdrawer, longhold the app and drag it up to App Info. (or go settings>apps>maps) and choose to "disable" the program.
(This *should* be possible stock, not rooted. I may be wrong, I didn't leave my N7 stock very long ;P)
I might have figured it out. Go to maps, settings, location settings, location reporting, select "do not update your location". So far no message this past day or so (crossing fingers).
[edit] Spoke too soon, just got one.
Call Google Apps support.
I had this issue happen to me for the Gmail app, and unfortunately, this was happening on two devices, occured after Factory Resetting two devices, and removing and re-adding the account.
Google might have changed/switched a setting, and it may have affected your ability to access any saved data you have on your account.
Same problem here, maps has stopped. Happend when my N7 was stock, andre now when it is rooted.
FWIW, this has never happened to me again since I installed AOKP some days ago.
andy o said:
FWIW, this has never happened to me again since I installed AOKP some days ago.
Click to expand...
Click to collapse
what's aokp? i still have this problem on my n7 and it bothered me again today to the point of googling for a solution, and what do you know, my own thread pops up.
AOKP is a custom ROM. Build 2 just came out a couple of days ago and build 3 is on the way. Cyanogenmod 10 may also have fixed this problem but I haven't tried any recent builds. Also, maps was updated very recently, are you on the last version?
Same Here
i have same problem with google maps on my xperia neo after i flashed my last rom.
after a fresh installation. it s runnning but when i restart i have that message "unfortunatly.. app stoped"
this stuff happened to me all the time on my N7, part of the reason i returned it.
note 2 l900 Unfortunately maps has stopped using favorites
No solutions recommended thus far have worked (fix permissions, clear cache, disable download reenable).
Every time I select a favorite or home or work in maps, it crashes andi get that error message. If I select from the history or manually enter, there's no issue.
Rooted stock Android 4.1.1. Version 6.10 maps.
But not the updated version. I hate the maps updated version. It worked fine until about a month ago (give or take).
Why are so many having this issue?
It may be the same prob fr evry1....or diff prob with similiar manifestation...post your logcats if you can....
Sent from my Nexus 7 using xda app-developers app
..oops
neo45215 said:
It may be the same prob fr evry1....or diff prob with similiar manifestation...post your logcats if you can....
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Sorry for not responding with them ... I stopped following the thread when I found out the glory of Waze (and installed Whompasaurus)
i've read somewhere that could be a font size problem, go to settings and configure the smallest font size and try again, to me i didnt worked, but somehow the crash is delayed 1 or 2 seconds more
edit: i fixed it, my solution was to change the language
on android 4.4.2 (paranoid) you go to settings>>language & input>> english (United states)
don't know why i've set it to [ Developer] Accented English (zz_ZZ), that was the problem
another solutions i've read:
clean cache app
turn off phone, remove battery, wait 5 secs, turn on
flash gapps downloaded from your custom rom web
reset gps and agps, you can do this with "gps status" (search on play store)
try with another wifi, or mobile data plan (some people had problems with wep encrypted wifi's)
guritaburongo said:
i've read somewhere that could be a font size problem, go to settings and configure the smallest font size and try again, to me i didnt worked, but somehow the crash is delayed 1 or 2 seconds more
edit: i fixed it, my solution was to change the language
on android 4.4.2 (paranoid) you go to settings>>language & input>> english (United states)
don't know why i've set it to [ Developer] Accented English (zz_ZZ), that was the problem
another solutions i've read:
clean cache app
turn off phone, remove battery, wait 5 secs, turn on
flash gapps downloaded from your custom rom web
reset gps and agps, you can do this with "gps status" (search on play store)
try with another wifi, or mobile data plan (some people had problems with wep encrypted wifi's)
Click to expand...
Click to collapse
Changing the language from (zz_ZZ) to english (United states) worked for me thanks man
I was gonna buy a new tab cuz i use map regularly

The Play Store doesn't work anymore.

Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
SolsticeZero said:
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
Click to expand...
Click to collapse
Okay I just did that. It still doesn't work.
jh1521 said:
Okay I just did that. It still doesn't work.
Click to expand...
Click to collapse
What rom are you using?
Stock. However I'm still on 4.1.2 - I blocked OTA updates until the current 4.2/4.2.1 bugs are fixed.
It's a long shot, but you can try to install the latest Gapps package from recovery. Or remove and re-add your Google account.
Would you happen to know where I can find the latest gapps package? Thanks!
(edit) found it http://goo.im/gapps/gapps-jb-20121130-signed.zip
Edit2) Oops the 11/30 gapps don't work with 4.1.x anymore, will try 10/11 instead.
http://goo.im/gapps
Since you're on a 4.1.2 rom, get the one for CyanogenMod 10.0.x
I same issue last night. Downloads were very slow. All stock on latest ROM.
Sent from my SGH-T959 using xda app-developers app
Holy f*! The browser works, however downloading through the browser doesn't. I get "download starting" then nothing happens. Same with Chrome. I quickly checked if I'm not out of storage space - no, I have 8GB free. WTF is going on?
I figured it out. last week I was trying to solve my battery drain problems (can't find the thread anymore) and I ended up disabling the media storage service. That apparently disabled any app from downloading anything. I have re-enabled it and now can download. The store works, browsers work etc. I just hope that the battery hogging doesn't happen again.
When I have play store issues I just sign out of Google talk and sign back in and it fixes my problems .. also close the market after..
Sent from my EVO using xda premium
I don't use google talk. besides my proiblem was different, see the post above yours.
jh1521 said:
I don't use google talk. besides my proiblem was different, see the post above yours.
Click to expand...
Click to collapse
Doesn't matter if you use Google talk or not... For some weird reason the play store uses Google talk some how it may be to authenticate
Sent from my Nexus 7 using xda premium
If you can't download at all, a good method can be to clear data from "Google Framework Services" , delete google Account, reboot, recreate your Google Account.
I had the same problem. Enable download manager fixed it for me. After I did that all the apps I had tried to install started downloading and play store stayed open and did not force close.
Settings>apps>all>download manager
Sent from my Nexus 7 using xda app-developers app
Hey everyone let's post ways for the op to fix his already fixed issue!!!
Lmao
jh1521 said:
Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
Click to expand...
Click to collapse
Did you eventually fix this?
Cheers, FReaKRaNT
FReaKRaNT said:
Did you eventually fix this?
Cheers, FReaKRaNT
Click to expand...
Click to collapse
the fix was in post #11 . op can you update your op post as solved. in post number 11... Also the media data usage and battery drain was fixed in the small update 4.2.1 then the 1.xx mg update fixed this... hope this makes sense.

[Solution found] New nexus 7 error 497

My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.
Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4
Try and reset your routers and reboot your nexus 7.
huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??
sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app
jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.
Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app

Issues with Google apps. Anyone else???

I'm using the NotSoStock ROM for the T-Mobile V20 version 6.5. I haven't had any issues this entire time but of recent randomly my Google app won't work. When I open it the wheel just spins with no message or indication of connecting to Google. Google Assistant will not respond to OK Google. Voice to text won't work on GBoard. The Google search bar won't work. My play store is fine Gmail is fine just seems to be everything related to the new installment of Google Assistant stops working. I'm not using greenify. I haven't installed anything different since getting this ROM running. It hasn't been updated since I've rooted. Only thing I've downloaded was a theme from the playstore. I thought maybe that was it so I removed it and went back to stock but it did it again later on in the evening after being perfect all day. Sometimes if I close all apps it will connect when reopening. But other times I have to reboot the phone. I've wiped cache and dalvik cache. Wiped app data and cache. I've tried changing the ignore status of Google services framework so it's never put to deep sleep in the settings baked into stock LG UI. I can't figure this out and it's frustrating. Can anyone help or at least let me know I'm not alone and maybe this is a Google server issue.
I have had similar behavior with Google assistant acting up, again just very recently and it used to be flawless. Must be Google update version issue. Maybe we can roll back to previous version?
I'm having the issue with the missing voice to text on Gboard. It's also missing from lgboard and I'm not able to add it to the board under settings because the mic icon doesn't exist. I know gapps is the issue, but I have no idea why. Looking for a solution.
What solved it for me was signing up for Google play services beta and the Google app beta. Been flawless since.
I'm on a stock Verizon Google pixel. W/ unlocked bootloader. I started having this issue as well. Will try to see about the beta thing you mentioned.
The only short term solution I've found is restarting my phone. But otherwise it's really inconvenient.
Hasn't seemed I've been happening as much. But my Google assistant and or Google Voice search would freeze I would have to reboot the phone to get it to work again. I'm stock Verizon v20
Gotta be an issue on Google end. Hopefully they fix it soon

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