Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
I have exactly the same problem with my moto 360 (2014)
Hopefully it´s working again soon
Hmmmm not sure to be happy or sad
gingerdude said:
Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
Click to expand...
Click to collapse
Data gets stored for Android Wear in "Google Play Services," so even though you factory reset the watch, there may be something left over in the data stored in Google Play Services that's causing trouble.
I'm not sure if this would work, but you could try unpairing the watch from your phone, then go to your phone's Settings, and go to "Application Manager." Go to All apps, and then clear data /cache on Android Wear Companion App, then uninstall it.
Then clear data/cache on your Google App ( this one here: https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox ).
Now go down to "Google Play Services" and clear cache. Then go into Manage Space and clear All data which should get rid of any leftover Android Wear data.
Now factory reset the watch again.
Reboot your phone and reinstall Android Wear Companion App from the Play Store. Now pair your watch back up with with the phone and set it back up again, including setting the Google App back up. (Your phone and watch should pair up all of the Wear Apps that you left on the phone before you uninstalled Android Wear Companion App... though you may have to go into some of the wear apps to toggle some settings off/on again to get everything to work correctly.
Hopefully this will fix the problem with Ok Google not working. If it does - great... if not, you've not really lost anything. There also may be an easier way to fix this, so maybe someone else will chime in with other ideas.
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
gingerdude said:
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I know you factory reset the phone, but did you choose to allow Google to restore apps and data when you were setting it back up? It might have restored data back into Google Play Services. Also... did you ever try wiping cache and data in Google Play Services like I detailed above? I've had trouble with Google Play Services causing other syncing and pairing issues for me... so that's why I'm thinking you could try clearing that out as a possible solution.
If those steps don't fix things for you, it may be worth it to try to revert to an earlier version of the "Google App" and or the Android Wear app. You can get older versions of those apps from the website "APK Mirror."
Hey, thanks for your reply. I've tried all of the above. The back up I restored this time was from my tab s and still no joy. I may try again in a day or two and not restore from any device., though I'll probably wait until Wednesday just to see if it fixes itself.
Thanks again for your time.
Steve
Sent from my SM-N910F using Tapatalk
Quick update just in case it saves someone factory reset their phone (which I did and didn't help).
I have a work note 2 so I installed android wear on it, reset the watch and still no ok Google functionality, so it must be something Google did.
Will post again when fixed, also my 42mm moto 360 arrives today so I'm hoping the issue is zenwatch specific, I'll let you know.
Steve
Sent from my SM-T800 using Tapatalk
Update2.
So my new moto 360 42mm SmartWatch arrived and I love it, has steel band and looks fab.
Ok Google is working for queries and replying to messages if I try to instigate a message say whatsapp or text it can't find the contact, even though it recognises the speech.
Starting to lose faith with Google.
Sent from my SM-T800 using Tapatalk
Related
I've encountered a really strange problem on my watch (Samsung Gear Live) lately. Not a single texting app will let me use the "reply" button with voice.
Example: Friend texts me, text pops up on my watch. I swipe it and click "Reply" and try to reply using my voice. The text will write out on my watch screen, but the red Google mic icon just sits there for about 10 seconds as if its still thinking it's receiving input, and then it takes me to the "disconnected/watch is offline" screen.
But the watch is obviously not disconnected: I can exit that app and tap the screen and say "Okay Google" and then say "Text friend 'hi how's it going'" and the text will send without a problem.
I've encountered this error when using Coffee SMS, WearResponses, and Google Messenger. I've reset the watch, and cleared Android Wear data, and the problem still persists. This makes no sense. Any ideas/suggestions?
I have the same problem on my LG G Watch R.
I received the Watch today, the reply function worked once or twice, but now it does the same as yours
My Gear Live is still under warranty so I've sent it in to Samsung. We'll see if they are able to fix it...
darnocs1 said:
My Gear Live is still under warranty so I've sent it in to Samsung. We'll see if they are able to fix it...
Click to expand...
Click to collapse
Update: So, Samsung just replaced the entire watch for me. I'm setting it up now to see if the problem is fixed. Has anyone with the same problem tried factory resetting their *phone*?
UPDATE 2: Well, crap. It still doesn't work. I'm going to try pairing the watch with a different phone sometime in the near future to see if it's my phone. It's obviously not the watch.
Out of curiosity, what version of the Google Search app do you have installed?
Solution
darnocs1 said:
Out of curiosity, what version of the Google Search app do you have installed?
Click to expand...
Click to collapse
Okay, I got it working. Obviously, there's probably some degree of magical Googleness that happened, too, but here's what I did:
Background: I had Google 5 installed from the Android M preview, and I had also previously sideloaded a newer version of Google Play Services (still compatible with my phone, of course)
1. Booted watch into recovery; factory reset several times.
2. Meanwhile, uninstalled updates to Google Play Services, and then download update from the Play Store
3. In the Play Store, uninstall updates for Google App (Google Search), then update from the Play Store
4. Turn on watch, pair with phone, and then pray over it
5. Test out an app (I use Coffee SMS), text yourself, and try replying to it. It might tell you that "Google Play Services must be installed" - I rebooted my phone and then manually connected the watch via the Android Wear app, and then tested it and it worked.
YMMV.
Thanks for keeping us up to date
I too, was finally able to get it corrected, but mine was a bit easier. The only real difference between what you first described and my situation - was that I am using the LG Urbaine Watch with the new LG G4. LIke you (and someone else) it worked a few times and I was thinking that would be my most used feature. Later - it stopped working and my research began. I thought it might have something to do w/ my loading up the LG Call companion app - but after taking that off - it still didn't work. Finally, a good friend of mine that is an Android lover - suggested I switch from the Verizon Message plus application - to the generic one provided by LG. As soon as we made the switch - the Text message response option appeared again. In fact, in addition the reply arrow - I also could see a full list of the conversation with that particular party. Very happy in making that little change.
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk
Hii, i would love to take closer look into your phone ? contact me
Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.
kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Double post
RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Click to expand...
Click to collapse
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk
Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk
https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk
I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...
Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...
It already happened to me on my former phone. But I solved the problem by rebooting the phone
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk
renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed
Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.
Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine
Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?
callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...
renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)
Same issue going on with my T-Mobile S8+.
Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...
Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
heyej said:
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
Click to expand...
Click to collapse
Try what I said before. Problems dissapiared for me
Enviado desde mi SM-G930F mediante Tapatalk
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I have done this aw well but it's not a permanent solution. After awhile it goes back to not downloading immediately.
Temporary solution without factory reset
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
neryga said:
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
Click to expand...
Click to collapse
Thank you SO much! I've been dealing with this problem off and on for months, and had accepted that I would just have to remove all of the data for the Play Store and Services and reboot every time. I just tried enabling and disabling Battery Saver and it worked perfectly. This really makes a difference.
problem solved
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Willcente said:
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Click to expand...
Click to collapse
Does not work for me
I disabled them all, but changed nothing. All that helps is enter energy saving mode.
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I don't know whitch worked - new Play Store in general or the second thing which I did - I've turned off battery optimisation for Goolge system apps and the general Google search app - worked as a charm (Packet instaler, Google services framework, google partner setup, google one time init). Apps are downloading like crazy, automatically or not, my battery performance was not affected.
Hope it's gonna work for you as it did for me
Cheers!
try to factory reset all the settings
John_Arthur said:
try to factory reset all the settings
Click to expand...
Click to collapse
Tried that, didnt work.
Hi there, I wish your expert help please (I'll throw this phone otherwise, too much effort/time lost).
I'm using a P9 Lite with build number VNS-L31C432B417 , Android 7.0.
I can't find any good reference to that number on the Internet.
Since months Google services is not running any longer on my phone, e.g. G's icons all disappeared. Cleared cached of G's apps , made whatever (but rooting), without success as of today (no emails, no youtube, no play store etc).
Now, I wish to upgrade the OS but it keeps saying 'No Updates Available', your phone is already up to date...
Connection Mac desktop-phone via HiSuite fails (despite I enabled HiSuite on HDB, on my phone's settings), "HiSuite quit unexpectedly".
Use of HiCare useless as well, no update found.
Can you please help out here ?
Thanks much for your time
rslite said:
Hi there, I wish your expert help please (I'll throw this phone otherwise, too much effort/time lost).
I'm using a P9 Lite with build number VNS-L31C432B417 , Android 7.0.
I can't find any good reference to that number on the Internet.
Since months Google services is not running any longer on my phone, e.g. G's icons all disappeared. Cleared cached of G's apps , made whatever (but rooting), without success as of today (no emails, no youtube, no play store etc).
Now, I wish to upgrade the OS but it keeps saying 'No Updates Available', your phone is already up to date...
Connection Mac desktop-phone via HiSuite fails (despite I enabled HiSuite on HDB, on my phone's settings), "HiSuite quit unexpectedly".
Use of HiCare useless as well, no update found.
Can you please help out here ?
Thanks much for your time
Click to expand...
Click to collapse
Hello,
yes the "phone throw" will be part of the disciplines
of the next Olympics, so train well ...
I state that I am not an expert, just a user like you, perhaps with a little more experience ...
Okay, I checked and your firmware is actually the latest available.
That's weird...
How is it possible that you no longer have the services of big G?
Which big G app did you clear the cache if you no longer have them on the device?
P9 Lite phone throw - G apps
Dadditz said:
Hello,
yes the "phone throw" will be part of the disciplines
of the next Olympics, so train well ...
I state that I am not an expert, just a user like you, perhaps with a little more experience ...
Okay, I checked and your firmware is actually the latest available.
That's weird...
How is it possible that you no longer have the services of big G?
Which big G app did you clear the cache if you no longer have them on the device?
Click to expand...
Click to collapse
Hello, hi, thanks for your answer.
I can still see them all listed in Settings > Apps ! That's the point.
I can see them (GMail, Google, Google News, Play Books, Play Games, Play Movies, Play Music, Play services, Google+, Hangouts...), and they are up working.... I cleared the cache mainly for " Google Play services ". Some of their icons are still on my screen but e.g. clicking on GMail or YouTube I get " Gmail won't run without Google Play services, which are not supported by your device " ....... !!!
Of course I logged out and relogged onto my G account .... but nothing changed.
So ?
rslite said:
Hello, hi, thanks for your answer.
I can still see them all listed in Settings > Apps ! That's the point.
I can see them (GMail, Google, Google News, Play Books, Play Games, Play Movies, Play Music, Play services, Google+, Hangouts...), and they are up working.... I cleared the cache mainly for " Google Play services ". Some of their icons are still on my screen but e.g. clicking on GMail or YouTube I get " Gmail won't run without Google Play services, which are not supported by your device " ....... !!!
Of course I logged out and relogged onto my G account .... but nothing changed.
So ?
Click to expand...
Click to collapse
Ok, it's clear, google play services for some reason no longer does its job.
Dude, I don't know, something screwed up your device.... once I solved it like this:
Settings> security> device administrator and disable 'android device management':
Go back and access apps, then find and press on
google play services:
Press on uninstall or uninstall updates.
Open the play stores and update google play services as one
any application.
If it doesn't automatically, look for it in the top bar
and update it ...
I hope it works for you too ...
P9 Lite to throw away - reset
Dadditz said:
Ok, it's clear, google play services for some reason no longer does its job.
Dude, I don't know, something screwed up your device.... once I solved it like this:
Settings> security> device administrator and disable 'android device management':
Go back and access apps, then find and press on
google play services:
Press on uninstall or uninstall updates.
Open the play stores and update google play services as one
any application.
If it doesn't automatically, look for it in the top bar
and update it ...
I hope it works for you too ...
Click to expand...
Click to collapse
Thank you for your suggestion..... I just did a hard reset and obviously everything got back working...... Not really the way to solve the issue, surely the most effective.
rslite said:
Thank you for your suggestion..... I just did a hard reset and obviously everything got back working...... Not really the way to solve the issue, surely the most effective.
Click to expand...
Click to collapse
Solved with a factory reset ?
Well, so it wasn't that bad ...
Regards dude.