Wifi poor signal - G2 Q&A, Help & Troubleshooting

Hello all, i just got a d802 model of eBay and the wifi is horribly low, i have to be standing over my router for it to be strong, i was on 422 then updated to 502, the problem was still there so iv rooted and on cloudy rom 3.3, its a little better. Is it a software bug or hardware, iv googled wifi bug but doesn't really give much help, if anyone can help id be so thankful.

will8578 said:
Hello all, i just got a d802 model of eBay and the wifi is horribly low, i have to be standing over my router for it to be strong, i was on 422 then updated to 502, the problem was still there so iv rooted and on cloudy rom 3.3, its a little better. Is it a software bug or hardware, iv googled wifi bug but doesn't really give much help, if anyone can help id be so thankful.
Click to expand...
Click to collapse
Alot of these D802 phones on ebay/Amazon etc were fakes or bad refurbs with all types of problems.
If you want to, I'd have the seller to replace your phone with another one in stock due to defect.
If not, get a refund and buy one from another seller.

Yea im going to thank you, its a single seller, so I'll try and its a pity cause its an amazing phone
Sent from my Harrier from EE using Tapatalk

will8578 said:
Yea im going to thank you, its a single seller, so I'll try and its a pity cause its an amazing phone
Sent from my Harrier from EE using Tapatalk
Click to expand...
Click to collapse
May be the best option.
Buy another one after the refund and you'll see just how great this phone can be especially when its working 100%

Related

I just did a swap

And my GPS is much faster.
Phone was built on the same exact day too.
Factory resetting the phone should be a prerequisite. It eliminated a lot of the loading screens. No different here. The first thing I did was reset the phone.
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
Click to expand...
Click to collapse
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
Click to expand...
Click to collapse
Yes, within 14 days, exchange.
I am going to do that.
See my last few posts here: http://forums.t-mobile.com/t5/Samsu...Tmobile-know/m-p/427717/highlight/false#M5225
Tmobile acknowledges the issue as of today, Samsung phone support was helpless. He also said those are Shipped dates on the box, not manufacture dates...
I think I am going to exchange when I have time tomorrow.. this sucks as it is.
quickex99 said:
I just swapped mine too. The GPS problem is not there with this one and I get no lag whatsoever. .. I'm not going to root this one due to the fact its perfect the way it is!
Click to expand...
Click to collapse
I understand what you're saying and I myself was apprehensive about rooting again but I did and GPS still works the same. I'd understand if you still wouldn't want to mess with what works. WiFi tether doesn't even work so you would basically be rooting just to take screenshots and maybe a couple of other things.
ua412 said:
So you just go to t-mobile, complain about the phone, and they'll give you a new one?
Click to expand...
Click to collapse
Wherever you got yours from. Take it back and tell them you want a new one because GPS doesn't work on this one. Don't accept those hacky fixes because they really don't work.
That's interesting about the Build Date, it was still "shipped" on the same day then but this one is much MUCH better with the GPS..
Can you guys confirm if the compass problem its still there with your new devices.
Sent from my SGH-T959 using XDA App
I was super unhappy with the phone coming from a nexus one.. it had lag and was just a horrible experience. . Getting this new phone shows me what the vibrant can do.. I don't even think twice about the nexus now.
But I just went in there with my receipt and told them the phone was laggy as hell. He gave me a new one no problems at all!
I love this phone!
Lag is fixed with a simple Factory Reset, GPS seems to be a defect.
my last 2 I've had were laggy even after several factory resets.. this one out of the box is amazing no reset needed.
I dont know. I think i may call T-Mobile because if i go back to Radio Shack im sure im just going to get one of the first phones. Plus when I first got this phone i didnt have any of the lag issues but the more I used the phone the more i noticed the lag problem.
u guys have specific dates of the phones that have the issue and the ones that dont?
Can you now lock into more than one GPS? I think I saw 2 of them lok int today for the first time. I guess I will return it.
your post gave me some hope, so i called into Tmo to arrange the return and exchange
the rep, after giving me the return instructions, asked me if i would mind speaking to their "android" dept - gave me over to somebody who wasn't in that dept but wanted to flesh out the return issue
he looked into it, said he found a note in their system from engineering that there was a known issue with the GPS on the T959 and that there was no known work around or fix at this time
it could be bad chipsets that were used in the first shipment, and these replacements or later production units were assembled with better QC'd GPS chipsets
think i'll wait out the full 14 days to see if the replacements continue to function the way they're supposed and exchange. if not, simply return for credit
I get 3-4 sats in my house. So there is still room for improvement but there is no doubting that this one has much better GPS performance
Sent from my SGH-T959
Thanks for following up with your replacement experience. Guess I'm off to the tmo store today.
I called tmobile as well and they admit that there is a problem that tmobile and samsung are working on, currently all devices are supposed to be affected and there is no known workaround.
The compass is something I could live with but the GPS not working is a reason to return it. Big question is if this is a hardware- or software related issue...
Looks like I will be on my way to the store soon as well...
I just tried a swap myself and they gave me the same spiel about the known problem and no known fix. So I couldn't get a swap because they said it wouldn't fix the problem so the only option they gave me was to get a refund... I passed. If this is true I am very disappointed.
Sent from my SGH-T959 using XDA App
I'd also much appreciate if those of you have swapped and are happy with gps & compass performance can post the date from the box, and maybe serial number sequence (last 4, or something, maybe?)
So far I have no real issues with lag, but definitely get poor gps performance, even after the fixes.
Date on my phone box is 7/12/2010
cheers =)
I've honestly not had any issues with my phone. When I have clear sky its as fast as my G1 was. I will admit its not as strong as my G1 getting a signal in doors near a window, but outside it doesn't have any issues.
I've not exchanged mine or tweaked it. I received mine via UPS last week.
I just received my vibrant today and gps and compass seem to work as good a my old G1. I used gps status from the market and had a 42-38 ft accuracy in the house, didn't test outside, damn tropical depression. The compass seemed pretty stable as well. At least more stable then my G1.
My box ship date is 7/13/10.
Sent from my SGH-T959

[Q] LG G2 Screen Problem

I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
Click to collapse
Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
Click to expand...
Click to collapse
Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
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Click to collapse
Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
Click to expand...
Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage

[Q] Thinking about getting a G2... thoughts?

Hi, I hope it is ok to post this question here....
So I drowned my HTC One X today and, looking at prices, I came across the G2 which isn't all that much more expensive than the discontinued HTC. I guess that's because there's the new G3 but that one is way too big for me.
What are you general thoughts on this phone, are there problems I should know about, hardware of LG support wise? I never owned an LG mobile before nor do I think I know anyone that does. Also, and I swear I tried to google all this stuff out before posting, but is the international version of the phone the AT&T one?
Cheers!
Kutusov said:
Hi, I hope it is ok to post this question here....
So I drowned my HTC One X today and, looking at prices, I came across the G2 which isn't all that much more expensive than the discontinued HTC. I guess that's because there's the new G3 but that one is way too big for me.
What are you general thoughts on this phone, are there problems I should know about, hardware of LG support wise? I never owned an LG mobile before nor do I think I know anyone that does. Also, and I swear I tried to google all this stuff out before posting, but is the international version of the phone the AT&T one?
Cheers!
Click to expand...
Click to collapse
I've owned a couple LGs now. Before my G2 I had an Optimus G Pro. The g2 is definitely a beast of a device. Screen issues do exist though, and they're not very uncommon. My buddy's screen actually got the flickering issue earlier tonight right before my eyes. I've never had an issue and I highly recommend this phone, but I'm sure other owners would try their best to steer you away from the g2 simply because of issues that LG released the phone with. Its really up to you though. Hope my input has aided in your final decision
Sent from my LG-D800 using XDA Free mobile app
Nigglenuts said:
Hope my input has aided in your final decision
Click to expand...
Click to collapse
Yes it did, at least now I'll try to find out how prevalent those problems are or hw far along the line that sort of thing might happen. The HTC had what I'm assuming is the same issue, plus problems with the wifi antenna but seemed to be something restricted to the ones made on their factory in China.
Well, I have the weekend to figure it out and, meanwhile, I'll use a Nokia 6300 I found o the back of a drawer Gods, do I feel naked without a smartphone
------
Edit: So I managed to get a used one for a good price out of ebay and it was pretty much out of desperation. It's an 802 so I'm hoping I don't have to deal with the restrictions of a carrier specific model which I tried to read on, only to decide I don't want to go through again like I had on the HTC.
Thanks guys!
Kutusov said:
Yes it did, at least now I'll try to find out how prevalent those problems are or hw far along the line that sort of thing might happen. The HTC had what I'm assuming is the same issue, plus problems with the wifi antenna but seemed to be something restricted to the ones made on their factory in China.
Well, I have the weekend to figure it out and, meanwhile, I'll use a Nokia 6300 I found o the back of a drawer Gods, do I feel naked without a smartphone
------
Edit: So I managed to get a used one for a good price out of ebay and it was pretty much out of desperation. It's an 802 so I'm hoping I don't have to deal with the restrictions of a carrier specific model which I tried to read on, only to decide I don't want to go through again like I had on the HTC.
Thanks guys!
Click to expand...
Click to collapse
Enjoy man. She's a beast and I'm sure you'll love it :cyclops:
Sent from my LG-D800 using XDA Free mobile app
:good:

lg g2 worth?

guys im a htc one x user n a student so looking forward to buy lg g2? iv heard lot praise about this device
can some modder or user tell me hows devleoper support of this device for now and future?
also if i should buy any specific model do tell
thx srry if posted in wrong section
paras33 said:
guys im a htc one x user n a student so looking forward to buy lg g2? iv heard lot praise about this device
can some modder or user tell me hows devleoper support of this device for now and future?
also if i should buy any specific model do tell
thx srry if posted in wrong section
Click to expand...
Click to collapse
i have a VERY bad experience with it
rebooting (automaticly)
freezing
overheating
unresponsive touchscreen
i should choose a samsung
The choice of model really depends on your carrier. The phone is still a good device if you can find one that is OEM with no replacements. I've had a bad experience with replacement screens and finding one that doesn't eventually crap out. If you can find one lightly used that hasn't had a replacement yet then you'd be well off.
beankid said:
The choice of model really depends on your carrier. The phone is still a good device if you can find one that is OEM with no replacements. I've had a bad experience with replacement screens and finding one that doesn't eventually crap out. If you can find one lightly used that hasn't had a replacement yet then you'd be well off.
Click to expand...
Click to collapse
i don't know or u mean my but it was pure software that the touchsreen was unresponsive
ProBro_NL said:
i don't know or u mean my but it was pure software that the touchsreen was unresponsive
Click to expand...
Click to collapse
On my case it was not a software problem. The touchscreen issues happened even with different Roms.

HI im in major trouble LG G2 D802

Hi i just recently bought a LG G2 D802 i updated the software to lolipop the screen became erratic , the sim stopped working and storage went from 32gb to 10gb i think its refurbished but what are the chances of me being wrong can anything else justify all this? Can it be fixed ? Am i screwed? IT WAS A MONTHS PAY DAMMIT HELP PLEASE ANYTHING WILL HELP ANYTHING
ssj1236 said:
Hi i just recently bought a LG G2 D802 i updated the software to lolipop the screen became erratic , the sim stopped working and storage went from 32gb to 10gb i think its refurbished but what are the chances of me being wrong can anything else justify all this? Can it be fixed ? Am i screwed? IT WAS A MONTHS PAY DAMMIT HELP PLEASE ANYTHING WILL HELP ANYTHING
Click to expand...
Click to collapse
i seen phones fixed after flashing wrong variant if your phone was refurbished with fake info. theres alot of info on the refurbished thread.. so i say yes youll be able to get it back.
raptorddd said:
i seen phones fixed after flashing wrong variant if your phone was refurbished with fake info. theres alot of info on the refurbished thread.. so i say yes youll be able to get it back.
Click to expand...
Click to collapse
I actually went to the shop i bought from ( local retailer) obviously voices were raised and i left the phone their now. They're gonna check if the phone is actually refurbished what are the chances it is? Any idea? Cause im pretty sure it is
ssj1236 said:
I actually went to the shop i bought from ( local retailer) obviously voices were raised and i left the phone their now. They're gonna check if the phone is actually refurbished what are the chances it is? Any idea? Cause im pretty sure it is
Click to expand...
Click to collapse
well i cant really tell but by the way its acting up it seems like it isnt a true d802. wait aand find out what they say you need to see the motherboard model/variant and thats your variant. if it says d800 then it isnt a d802. and you need to follow intruction on how to recover from from it..
raptorddd said:
well i cant really tell but by the way its acting up it seems like it isnt a true d802. wait aand find out what they say you need to see the motherboard model/variant and thats your variant. if it says d800 then it isnt a d802. and you need to follow intruction on how to recover from from it..
Click to expand...
Click to collapse
If it isn't a d802 im calling the cops on them i got a receipt and all so im just gonna take my money back or take another one -_- i just wanted some mental confirmation if it isn't a d802 im pretty sure they ain't walking away from it LITERALLY
ssj1236 said:
If it isn't a d802 im calling the cops on them i got a receipt and all so im just gonna take my money back or take another one -_- i just wanted some mental confirmation if it isn't a d802 im pretty sure they ain't walking away from it LITERALLY
Click to expand...
Click to collapse
before flashing this is the first thing that the user has to do. check their phone if you suspect its refurbished or bought it from like alien express ect. it should be there in big letters. ive seen this very often.
raptorddd said:
before flashing this is the first thing that the user has to do. check their phone if you suspect its refurbished or bought it from like alien express ect. it should be there in big letters. ive seen this very often.
Click to expand...
Click to collapse
Is there any way to check the real imei number without opening the phone?
I have got a same problem. internal storage seems 32 gb but i can use 10 gb. I'm using cloudy g2 and I don't want to back to stock
ssj1236 said:
Is there any way to check the real imei number without opening the phone?
Click to expand...
Click to collapse
Ther are suggestion you can try those but they claim not to be 100% sure. so its up to you.
read the firsts post there are links to only check..
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
I haven't had the exactly the same problem as you, but have been in a similar situation where I bricked my phone. I'm here to help if needed.
Thanks for all the help everyone lets hope it goes well when i go to the shop tomorrow.

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