Searched and searched... Still no answer on this problem! - Galaxy Note 4 Q&A, Help & Troubleshooting

Symptoms:
Phone wont charge (nor will it show charging - no lightning bolt)
Phone wont connect to computer USB.
If I connect the USB (to either a computer or a charger) the phone just pulses the vibration every 2 sec or so... and does not show the battery progress... just black screen.
As long as the phone has a fresh battery, it functions normally otherwise.
What its NOT:
The cable - tried many cables.
The charger - tried different samsung chargers...
The comptuer - tried more than one
The usb connector in the phone - nope.. not that either. When in ODIN mode, the phone stays on when I remove the battery... thus.. the USB connector is passing power.
The power button - The phone starts normally via the power button. It shuts down properly with the power button. The power button performs wakeup, etc all normally.
The battery - I have two Note 4's. I swap the battery, and the problem remains on the one phone.
Steps I have done:
I wiped the cache partition first... no change.
I did a full factory reset... no change.
I need some answers. I have run out of ideas. I'm not taking this to sprint. It will take an hour to explain to them what I've already done, and they will want to do expensive things that I bet will not fix it.
Rod

martinav said:
Symptoms:
Phone wont charge (nor will it show charging - no lightning bolt)
Phone wont connect to computer USB.
If I connect the USB (to either a computer or a charger) the phone just pulses the vibration every 2 sec or so... and does not show the battery progress... just black screen.
As long as the phone has a fresh battery, it functions normally otherwise.
What its NOT:
The cable - tried many cables.
The charger - tried different samsung chargers...
The comptuer - tried more than one
The usb connector in the phone - nope.. not that either. When in ODIN mode, the phone stays on when I remove the battery... thus.. the USB connector is passing power.
The power button - The phone starts normally via the power button. It shuts down properly with the power button. The power button performs wakeup, etc all normally.
The battery - I have two Note 4's. I swap the battery, and the problem remains on the one phone.
Steps I have done:
I wiped the cache partition first... no change.
I did a full factory reset... no change.
I need some answers. I have run out of ideas. I'm not taking this to sprint. It will take an hour to explain to them what I've already done, and they will want to do expensive things that I bet will not fix it.
Rod
Click to expand...
Click to collapse
It seems that the micro USB connector on the phone is broken.
Note 4 is using 11 pin microUSB not the ordinary 5 pin.
You can still have power but very minimum wattage if 1 or several pins are broken, that's why in ODIN mode it still ON without battery as ODIN mode requires minimum power.
Try changing the micro USB connector on the phone (not the cable)

Related

I need help really bad!!

Sorry for the bad english.
I had my xperia for like 2 weeks now and last night i plug the usb from the
computer to my phone and my phone just completely shuts off. there is a red
light once in a while when its being charged. i charged it for 6 hours now and
it still won't turn on!??! Somehow my phone vibrates ones every two minutes
when it is off or being charged...have and idea??
are you still charging from the computer or the wall outlet. if not doing so already, i recommend that you charge from the wall outlet instead of the computers usb.
it may take a while before the red light goes out. turn off the phone and recharge it overnight.
i'm charging it from the wall outlet. The red light doesnt turn on anymore.
and still i can't turn on my phone.
1. Remove the battery cover.
2. Remove the stylus.
3. Use your stylus to press in the small RESET hole which is along the slot where you just took your stylus out of. you will feel something click in as you press it, like a hidden button.
if that does't help, take out the battery and put it back in after a second or two or three. hehe.
then connect it to the wall charger.
I had this problem a few days ago... it didn't switch on even after a whole night's charge
you just have take the battery out, then put the usb cable in, then put the battery in... you'll notice the red light doesn't flash anymore... BUT!! don't try to switch on... i'd leave it for around 1 minute, before switching it back on. if you just leave it; the red light will start flashing again
WB,
Joel
I tried all of the following and it still doesnt work.
i put the usb cable in and it pops up the red light and my computer says it doesnt recognize the device. and my phone vibrates happends every 1 min or so..
but it still won't turn on
no, plug the usb cable directly into the power point. it's useless using a computer to charge the phone anyway, it doesn't supply enough power. just keep trying different combinations... mine ended up working after what i said before, although i did use the car charger in may car as after the charge in the night didn't work.
1 - take out battery
2 - insert usb cable to phone and power point
3 - insert battery
4 - wait 30 secs to 1 minute
5 - press power button for like 4 secs...
man this sucks i did that too and its still not working...
hmm i don't know what happen to it. it was still full battery when it suddenly
shuts down. could it be the battery?
tried manually booting SPL??? hold volume down button and press power and keep holding for 3-4 seconds..... see if that works
i did that too still no sign.
i know its not dead cause when charge it the phone vibrates every 1 min or so
and it stops after maybe 5 mins
I have problems with charging my X1 with my PC.
My X1 only charges when my PC is turned on, with my Elf (HTC Touch) it charges also when my PC was turned off.
So I thought X1 would charge too, when my PC is turned off.
But it seems it drains the battery out of my X1 :-s
So next morning, my X1's battery was empty (after 3 hrs charging on USB => then it was full, and let it connected with my pc in the night, when pc is turned off.
It was quite frustrating for me, but I really don't know why this happens to X1 and not with my Elf.
try taking out the battery, wait 5 mins, re- insert it.
Then start charging via wall socket. wait 5 mins again and then breifly press the power button, should vibrate once then turn on.

Looping into 'charge' mode

My i9000 has been working fine and I have flashed it countless times but now I can't switch it on using the on button when I don't have it plugged in to a power source!
The behaviour, when no USB is connected is a loop: The moment I put the battery in, it starts up with the "Just about to start charging" egg timer (more a circle/flower icon) - then an empty battery appears for 2 seconds. Then disappears again and the whole process starts again 5 seconds later. The only thing I can do to interrupt this loop without a USB cable is to enter download mode using the 3 button combo - recovery mode combo doesn't work.
I can interrupt it by plugging in a USB cable which seems to act normal (charging) then the phone acts like normal...
Anyone got any ideas?
Since the phone is off I really can't imagine this is a software problem (unless someone knows differently).
I would swap the battery, see if it has gone bad. If not, then it must be a hardware problem either with the battery pickups, the USB connector, the power button or the charging circuitry. Lots of possibilities, but all with the same solution...return for hardware repair
You can try to clean the battery pickups and USB connection with a little acetone on a q-tip, see if that helps, but this sounds like it will have to go back to a service center.
I advise u to change the phone in guarantee as fast as possible, I managed to kill just like this an SGS, a small diode makes the problem and ordinary services don't have this, Network broadcasters (Orange , Voda) changes the whole m.b.
Firsty u can flash a stock 2.1 from samfirmwares.com - (to try repairing and to avoid losing guarantee) )
Thanks guys - will return it to the shop I bought it from when I return to the UK soon.

Bricked Mytouch 4g.. dunno how (not rooted)

i got a unrooted mt4G that
-when connecting via USB/Charger, doesnt charge (no light top left),
-computer doesnt recognize tflash or phone
-dim red light in keypad goes on
-power button does nothing (screen doesnt come on)
-power and low vol key also does nothing
-water indicators in the batt compartment are white.
-condition of phone is 9.5/10 (there are no knick marks anywhere, screen isnt cracked)
i have no idea what my friend did to it but i am sure it was stock.
is there anything that can be done?
Let's start with simple things first:
Maybe your charger unit is shot?
Try a different micro USB charger, at least if you see the amber light @ top left of the phone you know it's your charger. If not, try this:
Pull the battery, sim card and micro SD card out of the phone.
Make sure there is no charge cable connected to it.
Now hold the power button for about 5 seconds.
Put it all together, see if the phone is charging from the power - if so, attempt to reboot after a few minutes of charge, with charge cable in

Galaxy S8 Won't Charge

I have Galaxy S8, my problem is I flashed a custom ROM, and it's bricked (stuck at boot logo). I still charged my phone, and suddenly it turned off, I realized that since then my phone aren't charged. A black power logo (charging screen?) now comes up but the LED indicator for charging is not turned on while I connect my phone to charger. What I have tried:
1. Using original cable and charger. Using another cable and charger does not work too!
2. Connect it to my laptop. Does not work.
3. Use different electric socket (2-3 sockets). Still no luck.
4. Power. Not work.
5. Power + Vol Down. The device is turned off, but then the charging screen comes up again, still, I cannot power on my device.
6. Power + Vol Up + Bixby. Not work.
Is there any suggestion what should I do now? Please don't tell me it's a hardbrick. :crying::crying::crying:
Hi; try to change your charger. For me it's that the problem.
Could be that it's deeply discharged. Had that problem with my HTC one m7. I let it charge for a day and that did the job pretty well. After that, I could charge normal again.
I would try HOLDING the Volume Down + Power for at least 7 seconds.
Supposedly, this simulates pulling the battery, and gives you a few options, including rebooting or factory resetting. If you're thinking you're bricked, a factory reset might be best. Good luck.
http://thedroidguy.com/2017/05/sams...ck-screen-death-troubleshooting-guide-1072353

usb problem

1. I can't connect OTG devices.
2. I can't connect to a PC ( only charging, not able to data transfer )
3. No fast charging.
4. Only normal charging.
rebel377 said:
1. I can't connect OTG devices.
2. I can't connect to a PC ( only charging, not able to data transfer )
3. No fast charging.
4. Only normal charging.
Click to expand...
Click to collapse
I really hope you found a solution. Ive been looking an answer for this annoying problem for 6 months!
Ive read almost 50 threads in differents forums about this problem but no solution at all.
- Tried changing charging port. Cost me a few dollars but no solution.
- Tried USB debugging on and off from developers menu.
- Did MTP+ADB option in *#*#0808#* menu.
- Turned Low Battery Dump "on" in *#*#0808#* menu.
- Tried 10 or more different original Samsung cables.
- Upgraded PC USB drivers.
None of them worked for me.
Hope you have made a progress.
Does ur pc detect anything when u connect the phone?
Windoors said:
Does ur pc detect anything when u connect the phone?
Click to expand...
Click to collapse
"usb device not recognized"
Tried everything. Every updates and different drivers. Still nothing.
ResulCelik said:
"usb device not recognized"
Tried everything. Every updates and different drivers. Still nothing.
Click to expand...
Click to collapse
I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
Bryan48765 said:
I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
Click to expand...
Click to collapse
I will try and tell you result thanks !
Bryan48765 said:
I've accidentally repaired the USB functionality of a sm-a510fd with that defect, but don't know the exact steps. Try this.
1. Drain the battery until it becomes unusable.
2. Use the power button. The device will fail to start (with nothing on the screen).
3. Hold volume down.
4. Insert the charger. The screen turning on takes longer than it usually does.
5. The device should indicate that it is fast charging?
Click to expand...
Click to collapse
It didn't work for me
ResulCelik said:
It didn't work for me
Click to expand...
Click to collapse
Maybe I did something different, such as pressing volume up, or holding both volume down and power. Or volume, power, and home. It's the last thing I remember doing before seeing it fast charge again. Odin and fast charging simply didn't, within at least a year of trying different cables, and chargers offered by others. The shop I bought it from cleaned the USB port but it didn't work. The fast charging works today, and the Odin flash worked.
The context was that I have replaced that phone, so I tested a few things on the old one that could brick it or damage the EFS. If it happens, I could load the backup on TWRP. If TWRP becomes unavailable, that's unfortunate. The phone didn't have much value anyway because the USB functionality, power, volume down, microphone, speaker, battery, etc were defective, many cosmetic defects, and the phone was permanently rooted. The SIM 2 tray's front broke off, the SIM became inaccessible (I have deactivated that SIM). Wiped the cache,data,internal storage on TWRP, before testing. I left the phone on. Battery went to 0%.
These are what I remember doing(might have done), most of these could, of course, brick the device, damage the efs, or permanently damage the hardware. Not in any order. I don't recommend anything below unless you have replaced your device, try different button combos, like the ones above.
Left the device on for ? days. It did not pass the new year.
Soundalive, Adapt, SecurityLogAgent were debloated.
*#9900# > SilentLog > whatever is on the screen. (Not 9090, the RAMDUMP (ON) could resize and damage the EFS partition!!!)
*#9900# > CP based log.
*#2683662# > DSP Log on, RmPC log on, RF log on (3).
*#9900# > Debug Level > high. Device rebooted itself.
Took a look at the logcat -b radio, it got more verbose. Cellular related, and there's hexadecimal that I was too lazy to decode.
build.prop dev.silentlog.on It set the option on, but with no effect? I don't remember if I had checked /data/log.
efs > factorymode > on, maybe? It didn't change anything, probably did not do this.
build.prop ril.OTPAuth=true
build.prop ro.build.type=eng It didn't work. Setprop... it didn't work. Reverts back to user.
The power and volume down... against the rounded edge of a table. Did not use force, it got those buttons unstuck(power permanently on, volume permanently off). Power button sometimes presses itself, but at least it isn't (almost completely) permanently like the way it was. Of course it could get rust all over the other components, get the accelerometer stuck, get those buttons permanently embedded, etc.
Turning both microphones towards the earth's gravity, inserting the SIM pin, then spinning it got the microphone working again. I don't recommend this. "OK, now only the USB problem is significant".
Set *#2683662# logs to the defaults (all off except RmPC), *#9900# debug level low, load backup in TWRP (data,system at least). And then the phone was left on at the lock screen.
Found it with a dead battery. Fast charge worked again.
I then flashed stock Nougat on it, then it got rooted. Gave it since it's no longer my main device. The recipient is afraid of it for some reason. Offered an underclock because the device gets hot while under load... nope. Guess it's the power button being odd sometimes. The speaker remains muffled & the sim 2 tray is stuck. But for now, I still have access to it after asking for permission, to copy & look at system files.
The battery is old and shuts off quickly below 15%.
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
Windoors said:
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
Click to expand...
Click to collapse
I've tried both of them.
Didnt work.
Is something about otg.
Continue trying to connect via otg.
Windoors said:
You could try hard reset. If that doesn't solve then replacing usb port maybe only option left.
Click to expand...
Click to collapse
jordan594 said:
Is something about otg.
Continue trying to connect via otg.
Click to expand...
Click to collapse
Thanks for your answer but if you mean and OTG USB I have an OTG USB for android phones and it doesnt work.

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