OPT connected via USB is not detected by PC or Mac - OnePlus 2 Q&A, Help & Troubleshooting

Hi all,
I am having issues connecting my OnePlus 2 to my windows 7 using the original oneplus type c usb cable. Whenever connected the phone is charging only. No option to select any mode what so ever.
I thought it may be drivers or OS issue, so then I tried connecting with my MacBook Pro but it's still the same.
USB debugging is ON. Even installed android SDK, platform tools, Android File Manager on Mac but nothing changes, it's Charging and shows no devices in Android File Manager as well as Terminal adb
Settings > storage > USB connection option says to make USB connection to PC even though it's connected

Facing same issue..I'm also finding solution

Me paso lo mismo. Lo he solucionado con un adaptador micro USB a Tipo C y un cable normal.
El problema es el cable del OPT
Enviado desde mi ONE A2005 mediante Tapatalk

Try this installer.
http://forum.xda-developers.com/showthread.php?p=48915118

This tricked worked for me, and I posted the update on this thread on OnePlus Forums.
I hope this helps.
https://forums.oneplus.net/posts/14008817

it started the same for me. after some days of no solution it would then also not charge anymore... for me it was the cable that was defect. bought a new one and the behavior was back to normal immediately! in case you have another usb-c cable, give it a try!

just disconnect the phone, reboot and reconnect, it will give the USB options

had same problem, after trying everything recommended and nothing working...easy fix
swipe from top to access Notifications
click on where it says USB for Charging and then choose File transfers
not sure how this happened but it seems to default at USB for Charging when I connect to PC

This worked for me:
Go into the "About phone" setting and press "Version" until you become a developer. Then go into "Developer options" and enable "USB Debugging." I should work now.
Good luck!

In my case after scouring the internet and discovering the many people who'd tried several cables and still can't get any PC to recognise their OnePlus, I suddenly had an inspiration: Could it be fluff and other debris in the socket? So I powered down my phone (VERY IMPORTANT! SWITCH IT OFF FIRST), got a pin and very carefully scraped the inside of the USB-C socket on the phone. I scraped very carefully either side of the tiny contacts tongue in the centre of the socket and an enormous amount of pocket fluff popped out. After several scrapes and after blowing it all away, I plugged a cable into the phone.
For the first time in years, the cable "clicked" in properly (and did not fall out!) and the PC immediately responded recognising the phone! After that it was simply a matter of clicking on the "USB for Charging" notification and selecting "USB for File Transfer" and all the folders appeared. What a relief!

Related

Having some issues with USB recognition

I'm trying to get the one click lag fix 2.0 onto my phone. However I've run into quite a few problems. Everything was fine, I was having no problems with connecting to my computer. However when I connected the USB cable again, the phone receives power from the cable but neither the phone or laptop recognize each other. I tried doing all sorts of things (turning on USB debugging and all that) but to no avail. I decided to try to do the factory reset. While the phone was rebooting the "Found new hardware" bubble popped up and it recognized it but as soon as everything was loaded it was gone.
Then I tried restarting it with USB debugging off and it DID recognize it. However once I restart it like that there is no way to turn USB debugging back on without disconnecting it... and once i do that and activate USB debugging, the phone is not recognized again.
This has been a pretty frustrating ordeal and I have tried it on multiple PCs. I am using the stock cable that came with the phone...
Any ideas?
Same thing happens to me. Stock cable would show up as a device when plugged into multiple computers. I swapped phones but I'm sure its just a cable issue.
Sent from my SGH-T959 using XDA App
Have you downloaded the latest USB driver for the phone from samsung's website?
What OS are you using?
Make sure you plugged your USB cable into USB 2.0.
Also, make sure the USB sliding door is fully opened and locked. The door on the phone could prevent a good connection from taking place.
ConceptVBS said:
Have you downloaded the latest USB driver for the phone from samsung's website?
What OS are you using?
Make sure you plugged your USB cable into USB 2.0.
Also, make sure the USB sliding door is fully opened and locked. The door on the phone could prevent a good connection from taking place.
Click to expand...
Click to collapse
Yes, I do have the latest driver.
I have tried doing this on both Mac (snow leopard) and windows XP (different laptops).
All the connections are good and they are all certainly usb 2.0.

4.3 Charging Issue - Media Device

Last night I updated to 4.3 via the very useful thread here, http://forum.xda-developers.com/showthread.php?t=2145848
I was in situation "A" with a completely stock Nexus 4 and the side load went without a hitch. I was able to charge my phone from my wall charger last night with no issue. Today at work I realized that my phone was not charging from my PC via USB cable like it usually does. If I disconnected and reconnected I would see "Charging" on the Battery page for a split second then it would change to "Not Charging" and the phone would notify me that I was connected as a media device.
Trying to troubleshoot the problem I had rebooted the phone and the PC, no luck. I tried turning off the check box that set the phone as a media device and when I unplugged and replugged in my phone it started charging again. To test my theory I turned the "media device" option back on and charging stopped right away. Has anyone else seen this?
Steps to duplicate:
1) Connect phone to PC via USB with Connect as "Media device (MTP)" checked (Settings -> Storage -> Menu -> USB computer connection)
2) See that the phone is not charging.
3) Uncheck "Media device (MTP)"
4) Unplug and replug in USB cable
5) See that the phone is now charging.
6) Re-check "Media device (MTP)"
7) See that phone immediately stops charging.
Not sure if this matters but the PC is running Windows XP. Up until today I have had no issues charging and nothing has changed configuration wise on the PC that I know of.
Thanks,
Eric
A friend of mine just had the problem. It seems that, since 4.3, you can no longer charge if MTP or PTP is activated AND your peripheral is not recognized by the system. I mean, since it is work computers, I assume you do not have privileges to install drivers for your phone. And so, it won't charge until you deactivate the MTP fonction. At home, where your phone is properly recognized and drivers are installed, no problem.
Another solution is to find a "charge only" usb cable, like the ones delivered with external batteries for example. We tried it, and it works also even without deactivate MTP or PTP.
Same Issue. On two different devices out of the box.
virus2013 said:
A friend of mine just had the problem. It seems that, since 4.3, you can no longer charge if MTP or PTP is activated AND your peripheral is not recognized by the system. I mean, since it is work computers, I assume you do not have privileges to install drivers for your phone. And so, it won't charge until you deactivate the MTP fonction. At home, where your phone is properly recognized and drivers are installed, no problem.
Another solution is to find a "charge only" usb cable, like the ones delivered with external batteries for example. We tried it, and it works also even without deactivate MTP or PTP.
Click to expand...
Click to collapse
I own two Samsung devices and they both have the same issue. I have tried different power cords, different USB 2.0/3.0 slots on a Linux laptop, Windows laptop, Mac Mini and Rasperry Pi, turned on developer mode to no avail. The few things I do see that both devices when plugged into an outlet they say Charging (AC). Once unplugged and plugged into a USB port the nav title bar hides and comes back with the battery icon with a red X and stating discharging. I have yet to find a fix for either.
- Samsung Galaxy Tab 3 10.1" 2013 GT-P5210ZWYXAR 4.2.2 Build JDQ39.P5210OUEAMK1
- Samsung Galaxy Note 8 8.0" 2013 GT-N5110ZWYXAR 4.1.2 Build JZ054k.N5110OUEEMF2
Not a fix. Just a possiable answer.
I own two Samsung devices and they both have the same issue. I have tried different power cords, different USB 2.0/3.0 slots on a Linux laptop, Windows laptop, Mac Mini and Rasperry Pi, turned on developer mode to no avail. The few things I do see that both devices when plugged into an outlet they say Charging (AC). Once unplugged and plugged into a USB port the nav title bar hides and comes back with the battery icon with a red X and stating discharging. I have yet to find a fix for either.
- Samsung Galaxy Tab 3 10.1" 2013 GT-P5210ZWYXAR 4.2.2 Build JDQ39.P5210OUEAMK1
- Samsung Galaxy Note 8 8.0" 2013 GT-N5110ZWYXAR 4.1.2 Build JZ054k.N5110OUEEMF2[/QUOTE]
Android 4.4.4 CM 11S USB Charging Issue Resolved
Hi,
I had the same problem with my OPO. My previous device was JellyBean and I could charge even when it was connected as Mass Storage.
My new device used to connect as MTP by default and hence would not charge. I charge it from my work PC which has blocked media transfer through USB and that was the real problem. When I uncheck MTP and connect my device, it would charge. Since my Home PC has no such settings there is no problem when I connect it to that.

USB is not working to transfer data

Hi. Last month I forgot my charger somewhere and I endded up using another one that didn´t work fine.
my problem is that the usb conector only work for charging (turbo charging work too) but not when I try to connect it in my pc.
I already use different cables so I think I should change the usb port, but it could be something else? maybe the board is broken?
rodrigo96s said:
Hi. Last month I forgot my charger somewhere and I endded up using another one that didn´t work fine.
my problem is that the usb conector only work for charging (turbo charging work too) but not when I try to connect it in my pc.
I already use different cables so I think I should change the usb port, but it could be something else? maybe the board is broken?
Click to expand...
Click to collapse
If you tried to connect your USB cable directly to the back ports of your PC, i mean, the motherboard USB ports (not the front ones), and tried in differents PC's too, looks like your charging port has been damaged.
Something exactly as you described happened to me in the Nexus 5, but in that case, just had to change a flex cable that contained the charging port.
Anyway, it's a very cheap part, and it's pretty common that the welding of the USB port get broken. You will have to send your device to a mobile repairs shop, or change the charging port by yourself (only if you have some knowledge using welding stations).
I recommend the first option because it's the most common break on a phone, and these guys in the shop must be very accustomed to repair this (it's not very expensive either).
try any other phone's data cable! :?
I've tried another cable and my computer connects but says the file is empty. I tried my old phone and I can see files. So I think there must be a setting on my Moto 4 that I need to change. When I drag the status line down I don't see USB or connect to camera.
glennstude said:
I've tried another cable and my computer connects but says the file is empty. I tried my old phone and I can see files. So I think there must be a setting on my Moto 4 that I need to change. When I drag the status line down I don't see USB or connect to camera.
Click to expand...
Click to collapse
Hmm, when you pull the notification shade down, do you see a notification about 'USB Charging this device' when your device is connected? If so, then what happens when you tap that notification - do you see a pop-up like in the linked screenshot? If so, tap the Transfer Files option in that pop-up and your device should re-connect and show the internal storage of your device.
If your device is in USB charging mode, it seems normal to not show files (as a security measure?).

USB connection not detected by Windows 10

Can anyone suggest how to make windows 10 recognize the phone when connected via USB cable?
Latest official android version and USB debugging enabled.
Which cable are you using for connection to the computer? the cable that comes with the phone is for charging only, you'll need a data cable for connection.
Some users have reported issues when flashing or sideloading using a USB 2.0 cable. The cable included with PH-1 is USB 2.0 and is primarily intended for charging. If you're flashing or sideloading PH-1, we recommend using a high-quality, spec-compliant USB 3.0 (or higher) cable.
ive used both 2.0 and 3.0, but never the 3.1 USB C style. never had an issue, but some of the cables look premium and are cheap crap that connect and disconnect on a whim because the pins arent contacting unless the cable is perfectly straight
I'm using this cable: https://www.amazon.com/gp/product/B01N5KL10L/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1
It is supposed to be a data cable and looks pretty decent.
Are any special drivers required ? ( I have installed the USB driver found on the Essential support page but no dice)
I have those same cables, they are a bit touchy when it comes to staying connected especially in a USB 2.0 port. Make sure you're using a 3.0 port and once it connects, don't move it much. Not a great solution I know but what can you do.
I tend to leave Device Manager open when I install new hardware. It often helps understand the sequence of things. Do you hear the Windows Device Connected Sound? If nothing is showing up there, it's the USB cable
Well.. I got my phone last Wednesday and I just got the issue when I got USB3.0 to USB C cable last Friday. (my main PCs do not have USB-C port)
The symptom is;
connecting USB cable and change connection mode to "file transfer" or MTP, it looked going to connect, but actually failed or disconnected when I tried browse the device or copy files.
After few research, I could resolve the issue.
Here are the what I did.
First, I have to download and install USB driver from Essential home page. (check "Essential Developers" page. I cannot add link here yet because I'm newbie here.)
Second, Now I got connection, but still the connection was unstable especially when I copied big files (about 200~300MB or more). The issue could be resolved after turning on "Disable USB audio routing" option in "Developer Options". (You should enable the "Developer Options" first)
Third, Now I have no problem on Windows PC connection, but I got a problem with Ubuntu 16.04. And I have found the it happens only when I connect it via USB hub. After connecting to PC directly, the issue has gone.
I have no problem on USB connection with my PCs now.

My phone won't recognize being connected to any computers after trying to usb tether

Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
EDIT: power cycled it (let it die and turned it back on a few times until it wouldn't turn on again) and charged it back up again and that seems to have fixed my issue.
Quote100 said:
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
Click to expand...
Click to collapse
Check the ports And cable ends for trash and lint crammed in them possibly
TheMadScientist said:
Check the ports And cable ends for trash and lint crammed in them possibly
Click to expand...
Click to collapse
no dice there unfortunately

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