Display Screen Question. - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hi all.
I want to ask some question because I'm not sure if this is normal or not.
I have see four edge+ for now and all of them have the same issue.
On sunlight and only there with full white font or some other very light color and max brightness
you can see some darker marks on the screen like humidity. But it's not easy to located.
Some guy replace the phone with new other and again have the same issue.
I know the edge screen is very soft and particular. But this you can see only with sunlight. With normal daylight or led or other situation there seems absolutely nothing.
Your opinion will be useful for me.
Thanks.

Anyone to try it?

OK guys.
It's so hard to see anyone if this issue is exist on s6 edge+ display.?
Please?

I've already replaced my first Edge Plus for that reason.
The second one came with the same problem
The strange thing is that both phones have same DOM: 23/09
Maybe a faulty batch? Could you tell me your phone's DOM?
Regards,
PuSHtU.

PuSHtU said:
I've already replaced my first Edge Plus for that reason.
The second one came with the same problem
The strange thing is that both phones have same DOM: 23/09
Maybe a faulty batch? Could you tell me your phone's DOM?
Regards,
PuSHtU.
Click to expand...
Click to collapse
Mine is 30/08/2015.
Very strange.
It isn't very visible but why exist?
So much money for device.
It should not have this issues.

PuSHtU said:
I've already replaced my first Edge Plus for that reason.
The second one came with the same problem
The strange thing is that both phones have same DOM: 23/09
Maybe a faulty batch? Could you tell me your phone's DOM?
Regards,
PuSHtU.
Click to expand...
Click to collapse
Mine is 30/08/2015.
Very strange.
It isn't very visible but why exist?
So much money for device.
It should not have this issues.
Maybe this exist for all devices but it's difficult to locate it.
Some other to tell us what happen here please?

Anyone else with this.?
Because I see that on many s6 edge plus.
Στάλθηκε από το SM-G928F μου χρησιμοποιώντας Tapatalk

Actually now that I remember mt galaxy s5 had a similiar issue. There were like circular
Dark spots maybe 5-6 of them in different areas of the screen under the glass. I always figured they were air bubbles.
Anyway, if you can only see them when the screen is off then its no problem.
But if they obstruct your view of the display then get it replaced again!

Johno_Jan said:
Actually now that I remember mt galaxy s5 had a similiar issue. There were like circular
Dark spots maybe 5-6 of them in different areas of the screen under the glass. I always figured they were air bubbles.
Anyway, if you can only see them when the screen is off then its no problem.
But if they obstruct your view of the display then get it replaced again!
Click to expand...
Click to collapse
For me is visible on light colors and full brightness and only with sunlight. The same had all others I had see.
I don't know what I can do.
Is normally or not?

Same here 928g 30/8/2015...

jah2110 said:
Same here 928g 30/8/2015...
Click to expand...
Click to collapse
How long you have it?
You try to change it on warranty.?
Because for some people the another new had the same issue.

avelkon said:
How long you have it?
You try to change it on warranty.?
Because for some people the another new had the same issue.
Click to expand...
Click to collapse
I see on the first day, but a read is a normal issue... I use the phone is sun light 1 time per month, that is why I don't take to warranty.... have a lot of thins positive for 1 bug a don't gone to change the phone. But you can take to warranty if you want mate.

I understand but why do this.
Is normal or not. And how many is out there with the same issue?
On simple edge doesn't see darker marks or lines but the screen is smaller.

Saw this today. Kinda strange... but i saw it only when was applying screen protector and before that i turned off screen and was looking for stucked dust. But saw strange marks... My phone manufactured 2015.09.04. I don't see anything when screen is on so this is not a problem.
Sent from my SM-G928F using Tapatalk

pokosik said:
Saw this today. Kinda strange... but i saw it only when was applying screen protector and before that i turned off screen and was looking for stucked dust. But saw strange marks... My phone manufactured 2015.09.04. I don't see anything when screen is on so this is not a problem.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Try to see on sunlight with white font and full brightness.
Maybe there you see more.

Anyone other with this?

It's not a "defect", all of them have this. It's when direct sunlight allows you to see the actual structure underneath the screen. Don't bother replacing the phone, because they all have it. It's just the way it's designed.

I have see this on many s6 edge plus and only under the sunlight.
I believe is the same issue.
Is that normally.?

Same here. I see marks and lines on the edges and dark spots on the right half of the screen, similar to the pictures you posted. It's annoying when there is a white background, like in whatsapp chat list or Facebook messenger. I know it's there and my eyes go there. But it's true that this happens outdoors only, under sunlight. Are all like this?

Maybe the screen is thin and you can actually see some parts of the phone underneath like a see-through? Maybe this is normal after all.

Related

[Q] circles?

Hey guys, i just recently got the transformer and i was wiping fingerprints off with a microfibre cloth when I noticed two perfect circles near the center of the screen. The screen was off and they were outlined in black. Anyone knowwhat im talking about? Is thisnormal or a defect? Thanks
I have never seen these circles. Did someone use your tablet as a coaster.
I don't have any on mine. Can you see them while the screen is on? What revision is your hardware?
Lol noone used it as a coaster and i cant see them when the screen is on. How so i check revsion? Thanks
EgoistMusketeer said:
Lol noone used it as a coaster and i cant see them when the screen is on. How so i check revsion? Thanks
Click to expand...
Click to collapse
They are eyes, Big Brother is watching... Sounds like a defect, can you take a picture and post it?
i wish I could but all I see in the picture is my own reflection. I'm checking out the tf101 on display at best buy as I'm writing this but it doesn't seem to have them, then again maybe they only appear in direct sunlight. Hmmm
Do you see them after you blink? Have you looked at the sun lately? LOL
Checked ours and don't have this.
I'm exchanging it for another, I've got a few dead pixels and some light bleed as well so I might as well

[Q] Strange vertical lines on brand new device

Hi guys.
Just recieved my brand new Nexus 4. Haven't rooted anything yet but I can notice some strange vertical "lines" of no colour. You can just say they are present and they give some weird discoloration, seen especially in the Settings menu,
Also noticed that my Antutu 3.0 closed itself (dunno why... it's 2GB of RAM...) only once and after one of several Antutu benchmarks there were some red lines... rectangles or some other stuff moving across the screen while in multitasking menu.
Now I'm a bit worried aboy the lines especially. Does it mean that I've just got a faulty device
Please check your Nexus 4's: just set the brightness to maximum and go to the Settings menu. If you see such not moving vertical lines (they are slight but still enough noticeable to see!) please report.
I live in Poland and I really would not want to RMA it since I would have to send it back to US...
EDIT: To add, the lines are especially seen on grey background, if it matters. But I can barely see them on my main screen too... I've also thought about the protective foil which is still present on both the front and back of my Nexus, but I don't think it may be causing it...
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
LateNiteLife said:
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
Click to expand...
Click to collapse
I'm almost sure it's not digitizer. I've seen it a few times on my dad's Xperia Neo V, and it just looks totally different. Also, I really can't see any dots. The thing that bothers me is the lines seem to be standing in their place all the time... I haven't seen this yet on any phone,
But, as you said, I'm giving it a few days. Also, I'll compare the screens when my 2nd Nexus arrives, so I'll find out if it's an issue or is it just normal (if it really CAN be normal...).
not in any particular order. factory reset it. get z-device test from the play store and run a test on the screen. dont run benchmarks on this phone. many people are having issues. and dont overclock. people are bricking their phones. i think they overheat.
Shouldn't be anything to worry about
Anyone got these lines or am I the only one to worry about them... :/ ?
rabbit140 said:
Anyone got these lines or am I the only one to worry about them... :/ ?
Click to expand...
Click to collapse
Are you able to get a picture for us to see and compare?
I have lines, more like dots when angling the phone. They look like solar panel reflection, as a description. Only visible under strong sun light.
I also see rectangle impressions at certain angles;
-CC
Here it is.
They're a little less noticeable in reality (I wanted to show them clearly), but they are. It becomes really annoying especially on one-colour backgrounds (greys!) and when swiping screens from one side to another.
Maybe it will cure itself? I really wouldn't like to do an RMA since, as I already mentioned, I live in Poland, and it would be pain to send it back to US and wait another months for new one (likely with some issues too...).
Please report whether you've got these.
PS. I also see those rectangles, but only at a very specific angle, and these are really not noticeable at all. All that bothers me are these lines...
I also get these lines when I turn the brightness up high
So I guess I'm not alone with this (issue?). If anyone spots the lines please report. It's really important to me as I'll be living with this device for probably a year or so and I really don't want to know that my phone is defective...
It's so sad; except lines, the phone is absolutely perfect; no overheating, no earphone buzz (at least not noticeable during calls at all), no yellow screen spots, no flickering, decent battery life... And now this.
Crap. Maybe that's just another "Nexus 4 feature" ?
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
You're seriously whining about this?? Really?!
nbell13 said:
You're seriously whining about this?? Really?!
Click to expand...
Click to collapse
Not entirely. It becomes noticeable mainly in dark rooms, and I really like to browse the Web in my bed on my Nexus 4
I guess I am becoming used to it now. It starts to be less noticeable, especially outdoors where it can't be seen at all. So I'll just stick with that and probably keep the phone.
rabbit140 said:
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
Click to expand...
Click to collapse
I am experiencing the exact same issue you are describing and am worried myself. I just opened up my phone today. Did you end up RMAing the device? With people claiming that this is one of the best displays out there, it seems like more people would notice this problem, especially since it is so noticeable from the settings menu.
Here's a picture of the screen banding.
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
gagaohlala said:
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
Click to expand...
Click to collapse
So do all nexus 4s have this issue or should we be RMAing our devices?
i have this too...
why does iPhone 5 get display from lg and dont have this issue but lg themselves do?
strangely apple can handle lg's screens better than themselves
kind of sucks...
this is one of those things that once you've seen it you cant unsee it
i also have a little bump on my aluminum bezel you cant see it but everytime i scroll on the left side on the screen i feel it...
So I guess the majority of Nexus 4 devices have that, but bany users can just not be aware of this issue.
That kinda sucks, but for this price... it's totally acceptable for me
Just like to say that I also have them, they are more visible at higher brightness.

How many people have this screen problem?

If you put the phone on lower brightness or auto-brightness, do you see faint vertical and horizontal "streaks" of discoloration or shading? It's especially apparent in the dark, and on grey backgrounds. My phone has this exact problem, and I tried taking it to a Verizon store to exchange it and they refused, because the two S4's on display had similar issues (although less apparent). So either this is a very common problem on the S4 or I'm just incredibly unlucky. Would like to hear from other Galaxy S4 owners to see how widespread this really is.
snapple232 said:
If you put the phone on lower brightness or auto-brightness, do you see faint vertical and horizontal "streaks" of discoloration or shading? It's especially apparent in the dark, and on grey backgrounds. My phone has this exact problem, and I tried taking it to a Verizon store to exchange it and they refused, because the two S4's on display had similar issues (although less apparent). So either this is a very common problem on the S4 or I'm just incredibly unlucky. Would like to hear from other Galaxy S4 owners to see how widespread this really is.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2252445
Shocker580 said:
http://forum.xda-developers.com/showthread.php?t=2252445
Click to expand...
Click to collapse
My issue isn't smearing, it's permanent, faint vertical and horizontal streaks or lines.
snapple232 said:
My issue isn't smearing, it's permanent, faint vertical and horizontal streaks or lines.
Click to expand...
Click to collapse
Strange, my S4 doesn't has.. But my old GNexus had vertical lines visible only with white or green background.
I think is lucky.. If you can, change it or ask to technical assistance Samsung for display change..
I am also having same issue in my note2
Sent from my GT-N7100 using xda premium
I've only seen this happening within CWM when flashing new ROMs to my phone.
All my screens had it (I had it changed five times for various other issues).
Mine seems to be fine...
Sent from my GT-I9505 using xda premium
Yup I have it too. The store are refusing to give me a replacement
Sent from my GT-I9505 using XDA Premium HD app
try to test the screen first.
Go to Dial Keypad and enter the code below:
*#0*#
Test your screen by dimming and check if lines would show clearer.
trenzterra said:
All my screens had it (I had it changed five times for various other issues).
Click to expand...
Click to collapse
How were you able to convince them to change it that many times? All within the 14 days?
snapple232 said:
How were you able to convince them to change it that many times? All within the 14 days?
Click to expand...
Click to collapse
I didn't get a 1-1. Went to the service centre. First time it was an issue with the sound crackling but somehow they changed the screen when they shouldn't (and I still hate them for it).
The replaced screen had a greenish blotch in the middle, so back it went.
Third had two dead pixels so I sent it back.
Fourth they replaced on the spot for it had a big piece of dust inside the screen.
Fifth has a small speck of dust under the screen which they refused to change for me in the end.
Still quite a bummer that five screens later I still ended up with a less-than-perfect screen. But I just gave up and it doesn't affect me too much nowadays.
I have the same problem.
Sent from my GT-I9505 using xda app-developers app
I'm having the same problem as well..
That's unfortunate. I haven't experience that on mine and hopefully never will. Possibly just a faulty device.
Ive vertical lines really bsd!
Sent from my GT-I9505 using Tapatalk 4 Beta
I have them too.. never and any with s2 s3 or n2.
Στάλθηκε από το GT-I9505 μου χρησιμοποιώντας Tapatalk 2
Yup, I have this issue too on my international S4 (GT-I9500). This only happens with grey. The screen tests for red, green and blue are perfect. And they're only usually visible in the dark. Best way to show them the problem is to search 'solid grey' on Google Images, save one of them and show them the image on full screen in the dark. After seeing that, it'll be pretty much impossible to deny that it is a problem. I took it to service and got a screen replacement under warranty, but it didn't help. Still has those stupid lines. Most apparent in the dark on solid gray. I'm taking it back to the store on Monday, if they replace the handset and that fixes it, I'll get back to you.
Me too
I think this is another variant of the smudges that are apparent in amoled screens sometimes. Search Google for lines in amoled displays or something similar. There's loads of threads talking about the same thing.
At any rate, it seems to just be luck of the draw as to how bad it is, or if you even get it at all.
At least, if you have them, they don't worsen over time, and any phones that are made with amoled screens can get them. I have two lines myself. I've just gotten used to it really. Don't see them now, unless I look hard for them.
Sent from my GT-I9505 using Tapatalk 2

The sides of the S7 edge leak light from the display.

We need a stupid name with this... I don't know if it's a gap or the glass is so thin that the light will leak through. To find out if this happens to you, Google "white" go to images and put your phone on full brightness and go in a dark room and you will probably see through sides of the phone growing lightly, I don't think it should be visible during normal daily use but I found this while in bed. I will have pictures soon I don't have any phones with usable roms at the moment.
yaa.. same here with gold s7 edge
There is no back light like ips displays. There for cannot have light leak. What your seeing is the side angle of the display because it bends. Test this by recreating the situation then turning the phone so the edge part of the display is facing you.
zathus said:
There is no back light like ips displays. There for cannot have light leak. What your seeing is the side angle of the display because it bends. Test this by recreating the situation then turning the phone so the edge part of the display is facing you.
Click to expand...
Click to collapse
I have a s6 edge+ I'll see if it happens on that phone
proman505 said:
We need a stupid name with this... I don't know if it's a gap or the glass is so thin that the light will leak through. To find out if this happens to you, Google "white" go to images and put your phone on full brightness and go in a dark room and you will probably see through sides of the phone growing lightly, I don't think it should be visible during normal daily use but I found this while in bed. I will have pictures soon I don't have any phones with usable roms at the moment.
Click to expand...
Click to collapse
I gave my S7 edge back for warranty repair because the screen stopped working. They changed the screen and now my repaired unit has the same issue. I'm pretty sure the original one didn't. See the pictures. Do you guys think it's normal ?
danw84 said:
I gave my S7 edge back for warranty repair because the screen stopped working. They changed the screen and now my repaired unit has the same issue. I'm pretty sure the original one didn't. See the pictures. Do you guys think it's normal ?
Click to expand...
Click to collapse
It is normal. It's because of the curve of the glass, that's all.
Yep i see those too in my device, but i highly doubt people check their phone in that angle.
Sent from my SM-G935F using XDA-Developers mobile app
As others have said I don't think it's a physical gap in the glass but more of a reflection of light against the edge of the glass. I wouldn't worry about it.
It's normal. Every S7 Edge will look like that. It's just physics.
I am 100% positive that it comes from under the glass and not a reflection of the edge.
I even put a black tape on the edge just to be sure.
Do all of your S7 Edge look like this ?
I have same thing pretty sure it is light bending off the glass and reflecting at an angle that it illuminate the outside edge
Sent from my SM-G935W8 using Tapatalk
Hi Guys,
mine also does that after I replace my cracked screen.
Samsung has released a statement about this. Just google: Light leak Samsung Galaxy S7 Edge, and you will find it in the first one from Samsung website.
Hope this one help.
Cheers
http://www.samsung.com/au/support/skp/faq/1102521
I dont think it does this because of the curvature of the glass, because if you add pressure to the screen the "light leakage" sort of goes away.
TroyBoy30 said:
http://www.samsung.com/au/support/skp/faq/1102521
Click to expand...
Click to collapse
Savage.
nitrous² said:
Savage.
Click to expand...
Click to collapse
lol, I've seen that. but I'm just saying, from my observation I noticed tiny spots along the line of light at the edges, possibly dust or air during production of the phone. If the light was caused simply because of the bend of the screen, wouldn't it be a perfectly straight line?
i dont know if your still going on about this but the top speaker also lights upcause of the light leak

strange colours on screen

Hello i just bought s10+ well o had s9 plus, i dont see any differences.. only the colour of the screen is kinda purple why?
I tried to change the white balance nothing changed
Anyone?
Please?
I mean when I change point of view while watching my phone it's kinda purple :/ does anyone notice such a thing?
if there is a screen protector remove it.
There should not be any purple tinge. Did you buy the phone new? If not check that the finger sensor works, as it might be a after market screen. If it's new, then return it.
Sent from my SM-G9750 using Tapatalk
buuber said:
There should not be any purple tinge. Did you buy the phone new? If not check that the finger sensor works, as it might be a after market screen. If it's new, then return it.
Sent from my SM-G9750 using Tapatalk
Click to expand...
Click to collapse
hmm is not any mark ,
but when i turn the phone to look the phone from different angle or to see its corners you know i noticed that colour of the screen is kinda purple, it was not new, but he said he didnt change the screen.
have you ever notice that or heard from another one this ?
StonebridgeGr said:
hmm is not any mark ,
but when i turn the phone to look the phone from different angle or to see its corners you know i noticed that colour of the screen is kinda purple, it was not new, but he said he didnt change the screen.
have you ever notice that or heard from another one this ?
Click to expand...
Click to collapse
No, have never seen any amoled screen do this. Usually a tn panel shows this type of behaviour. Does the in screen finger print reader work?
Sent from my SM-G985F using Tapatalk
StonebridgeGr said:
Hello i just bought s10+ well o had s9 plus, i dont see any differences.. only the colour of the screen is kinda purple why?
I tried to change the white balance nothing changed
Click to expand...
Click to collapse
It could be 2 things if you see like pink/purple coloring on screen especially on white background that's burn in
Another thing s9+ that i had under display there used to be an option in screen mode i can't remember the name i think it was called Cool or something that gave the screen than pinkish purple hue
Fingerprint working fine
He said he didnt change any screen and we would tell me
Also he had many positive feedbacks on the site that i purchased it
Might be something with purple or red colour settings
:/ Dont know..
StonebridgeGr said:
Might be something with purple or red colour settings
:/ Dont know..
Click to expand...
Click to collapse
I wish i could help you i know the feeling when you buy tech and you trust that there's nothing wrong with it but end up with problems.
Try making a few screenshots of the settings inside display and the home page post it here

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