The sides of the S7 edge leak light from the display. - Samsung Galaxy S7 Edge Questions and Answers

We need a stupid name with this... I don't know if it's a gap or the glass is so thin that the light will leak through. To find out if this happens to you, Google "white" go to images and put your phone on full brightness and go in a dark room and you will probably see through sides of the phone growing lightly, I don't think it should be visible during normal daily use but I found this while in bed. I will have pictures soon I don't have any phones with usable roms at the moment.

yaa.. same here with gold s7 edge

There is no back light like ips displays. There for cannot have light leak. What your seeing is the side angle of the display because it bends. Test this by recreating the situation then turning the phone so the edge part of the display is facing you.

zathus said:
There is no back light like ips displays. There for cannot have light leak. What your seeing is the side angle of the display because it bends. Test this by recreating the situation then turning the phone so the edge part of the display is facing you.
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I have a s6 edge+ I'll see if it happens on that phone

proman505 said:
We need a stupid name with this... I don't know if it's a gap or the glass is so thin that the light will leak through. To find out if this happens to you, Google "white" go to images and put your phone on full brightness and go in a dark room and you will probably see through sides of the phone growing lightly, I don't think it should be visible during normal daily use but I found this while in bed. I will have pictures soon I don't have any phones with usable roms at the moment.
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I gave my S7 edge back for warranty repair because the screen stopped working. They changed the screen and now my repaired unit has the same issue. I'm pretty sure the original one didn't. See the pictures. Do you guys think it's normal ?

danw84 said:
I gave my S7 edge back for warranty repair because the screen stopped working. They changed the screen and now my repaired unit has the same issue. I'm pretty sure the original one didn't. See the pictures. Do you guys think it's normal ?
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It is normal. It's because of the curve of the glass, that's all.

Yep i see those too in my device, but i highly doubt people check their phone in that angle.
Sent from my SM-G935F using XDA-Developers mobile app

As others have said I don't think it's a physical gap in the glass but more of a reflection of light against the edge of the glass. I wouldn't worry about it.

It's normal. Every S7 Edge will look like that. It's just physics.

I am 100% positive that it comes from under the glass and not a reflection of the edge.
I even put a black tape on the edge just to be sure.
Do all of your S7 Edge look like this ?

I have same thing pretty sure it is light bending off the glass and reflecting at an angle that it illuminate the outside edge
Sent from my SM-G935W8 using Tapatalk

Hi Guys,
mine also does that after I replace my cracked screen.
Samsung has released a statement about this. Just google: Light leak Samsung Galaxy S7 Edge, and you will find it in the first one from Samsung website.
Hope this one help.
Cheers

http://www.samsung.com/au/support/skp/faq/1102521

I dont think it does this because of the curvature of the glass, because if you add pressure to the screen the "light leakage" sort of goes away.

TroyBoy30 said:
http://www.samsung.com/au/support/skp/faq/1102521
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Savage.

nitrousĀ² said:
Savage.
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lol, I've seen that. but I'm just saying, from my observation I noticed tiny spots along the line of light at the edges, possibly dust or air during production of the phone. If the light was caused simply because of the bend of the screen, wouldn't it be a perfectly straight line?

i dont know if your still going on about this but the top speaker also lights upcause of the light leak

Related

Black spots on screen

Yes I know there have been other posts about this but this one is a little different, or at least not one that I have seen before.
I've taken a long exposure shot of my Note II in the dark with my DSLR to show the spots on the screen when it is black. I've only noticed them with my eyes when actually trying to look for them by turning all the lights off and waiting til my eyes adjust to seeing nothing so they don't bother me at all but thought it was interesting anyway.
My galaxy s2 had that ... but my notes screen is perfect ... Blahhhhhhhhhh that sucks man it's just luck of the draw
Sent from my SGH-T889 using xda premium
Like I say I never notice it when actually using the phone so really not bothered by it. I prefer what I have with the really dark blacks to the LCD on my last phone which was nowhere near black.
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
My S2 had that problem. I haven't noticed anything like that for my Note 2 under any lighting conditions. I've been looking by forcing gray backgrounds and using stuff like screen filter to reduce dimness. Still looks good!
Mine Note 2 has a big spot on the upper right hand side of the screen
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AMOLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
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I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Vietnam.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
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i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
This is an extreme case of OCD. All amoled screens have this issue. The fact that you need to try so hard to find it is why it is consisted acceptable for what you otherwise get with an amoled screen.
Sent from my GT-N7100 using xda app-developers app
you just in too dark room watching too dark screen
D4rkShadow said:
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
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Yeah, Samsung India is not up to the mark in providing customer satisfaction and as you mentioned that how they handled your device, is the reason why am just dealing with this spot issue. its still better to have those spots then these scratches and dents.
Samsung should replace the handset itself if its not more then one month old, not just the display.
Had a long vertical 'Black Line" after the 'Samsung' Logo and it went from one end to the other end. It was noticeable during the startup screen of Grand Theft Auto III and on certain colors, eg: Grey. Several other black dots were around the screen as well.
Sold it off and bought another Note2. So far it's perfect
miura, this is one of the flaws with amoled, try getting it exchanged
also, you seem to have the vertical line issue too
dark spots
ishaan_chd88 said:
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Taiwan.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
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I had this same issue and im thinking that it might be a component that touches the screen below.
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
senechaux06 said:
I had this same issue and im thinking that it might be a component that touches the screen below.
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We don't know actually what it really is, but it is considered as normal in AMOLED manufacturing criteria.
Its annoying when you see it, but it doesn't affect screen or device in any way, So, am living with it. As its only visible in dark room with pitch black or some grey shade screen.
^^^^ where is your note made in?
winlinmac001 said:
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
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After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Made in Taiwan? First time reading this...
ishaan_chd88 said:
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
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winlinmac001 said:
Made in Taiwan? First time reading this...
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Oh! sorry not Taiwan, its Made in Vietnam... lol I was out of mind

Dark patch on screen

Has anybody else noticed a dark patch on the edge of their screen? Along the top side of my screen, I can see it going off white when browsing a website in portrait mode for example.
It's like the back light isn't working properly there or something. Anybody else got this, should I get a replacement?
It's not hugely visible but it's noticeable on a white screen at any brightness level
Idk, it's up to you. I have light bleed in my right hand corner that is always visible, unless your in a well lit room on 0% brightness. I can't decide whether or not I want to send mine back though because of how common these backlighting issues seem to be.
Yeah. Mine is flawless otherwise. Its so barely noticeable I think I'll just get used to it.
Same ha ha, other people can't even spot it when i point it out to them on auto-brightness.
Yes, I noticed mine right away, but like others have said, its hardly noticeable. It doesn't bother me at all...
Sent from my Nexus 10 baby!
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
Same issue for me as well
jtown said:
Same thing here. Most noticeable on a solid white background. I'm starting to think it's not a lighting problem but something to do with the way the panel is manufactured. If I hold the tablet in landscape so it's perpendicular to my face with my eyes lined up with the camera, the brightness is even across the panel. As soon as I tilt the bottom towards me, the brightness falls along the top edge. Makes it seem more like a viewing angle issue related to the way the layers are assembled or maybe a difference in pressure on the panel along that edge.
I decided to live with it because it's very rare that I have an app running in full screen that puts a light background across that area.
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I had the same issue with my first unit, did RMA and got second one. Second one had the exact same issue. Finally decided to get refund. The play store customer support said that there were few people reporting it already. This might be a design issue as well- the way device is tapered differently at the edges(backlight might not be aligned properly), two strong magnets near camera etc. Just speculating.
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
boominski said:
Dark patch here too. RMA process underway. 1/3 of screen has yellow tint. Noticeable when reading on white background. Annoyance.
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Keep us posted on the replacement device!
Same problem here. I received my Nexus 10 yesterday and notice dimming primarily (exclusively?) along the long edges. While reading a web page with a white background in portrait mode I found myself wondering if chrome was adding a gradient to the edges for some stylistic effect, but realized that made no sense. I observed the same problem with Firefox, and then I installed a screen testing app and observed the dimming with a solid white screen.
It sounds like this is probably a manufacturing/design error. Now I have to decide whether it's worth the rigmarole of exchanging the device, probably to no effect. I guess this is the risk you take when purchasing a device sight-unseen.
If you bought it from a store it would still be unseen, since it would be in the box. I had the same problem with the iPad 3. It took me three exchanges to get one with an acceptable screen. All of them had dark, blotchy, yellow patches. By all accounts it's due to the adhesive glue they use. We shall see what the replacement brings. Order is currently at the 'pending' stage.
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
I don't have a dark patch on mine, I just received it yesterday.
boominski said:
If you bought it from a store it would still be unseen.
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To clarify, I meant that I'd never had the opportunity to use *any* Nexus 10 in person. Had I done so, and noticed the dim edge, it would have at least raised the possibility that there was a design or manufacturing issue.
Speaking of which, I examined an in-store Nook HD+ display unit yesterday and what do you know: it had the same dim edge issue.
By the way, where did you hear about the adhesive glue explanation?
jmcharles said:
I also have this on my screen. Right side when in portrait mode. You can't see it in landscape, which is weird. My wife and I have decided to keep it, though, as everything else about it is perfect. Plus, this defect, if you want to call it that, does not detract from our enjoyment and uses.
Sent from my Nexus 10 using Tapatalk HD
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"Right side" doesn't really tell us anything haha.
eallan said:
"Right side" doesn't really tell us anything haha.
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Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
jmcharles said:
Very well. Same side as the camera.
Sent from my Nexus 10 using Tapatalk HD
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Mine has--I assume--the same dimness along the entire length starting about 1/4" from the bezel along the "top" camera edge. It is actually somewhat distracting when reading a book in portrait mode. If I flip the screen around so that the dimness is on the left edge, for some reason I find it much less annoying. Unsure if this is a warranty replacement issue though. I haven't found another Nexus10 to see in person yet.
deisner said:
By the way, where did you hear about the adhesive glue explanation?
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It was all over the iPad forums when the iPad3 came out. Plenty of people with dodgy screens. Some reported success in leaving brightness turned up to max and plugged in for 24hrs etc to dry. But may have been placebo. It could also be an entirely different cause other than adhesive. After all, what do I know? In any case, mine's heading back, but the replacement is still stuck on 'pending'
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
deisner said:
I had a rare bit of luck. Somebody sat next to me on the bus yesterday evening and pulled out an oddly familiar black tablet. I explained the problem I was having and asked if I could examine his Nexus 10. His device had a perfect display, with no detectable dimming near the edges. So the issue appears to be a manufacturing defect, not a design flaw, and something that could in principle be solved with a replacement unit.
I called Google last night and have my RMA email. I'll ship it off this weekend.
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I would love it if you would come back and post if the replacement has or does not have the issue.

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
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I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
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The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.
I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.
After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk
Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.

S7 Edge Notification LED Light Bleed?

I'm really just nitpicking at this point, and I wouldn't ever return my device over something so minor. But for example, when you are charging your device, with the red LED active, do you notice some red light bleed where the body meets aluminum chassis? Other bright notification LEDs also make it easy to see. This is primary noticeable in dark environments.
S7 edge black
Oh, I thought you said that the display LED was bleeding, which is impossible since the display doesn't have LEDs, but no, I haven't noticed any notification LED bleed (yet, on my gold version), but I'll keep an eye on it. Not the biggest issue though if it's there, since it's only there when charging.
What color phone? I don't sees that on my black one
Sent from my SM-G935V using Tapatalk
I have the gold version, and it does that bit. But its no biggie to me
that is what you call a reflection bet you have the gold version to lol
It's actually the black one. It doesn't seem like reflection since it's between the gap of the glass and aluminum. It doesn't bother me, it's actually very tiny, but I just want to make sure I'm not the only one with it.
It's not something I actually noticed until it was completely dark in my room.
shadow82x said:
It's actually the black one. It doesn't seem like reflection since it's between the gap of the glass and aluminum. It doesn't bother me, it's actually very tiny, but I just want to make sure I'm not the only one with it.
It's not something I actually noticed until it was completely dark in my room.
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"Meh", nothing's perfect, and it's only when it's charging, so I wouldn't bother at all. Spend your energy on something else. It seems like it's rather normal
Well I mean it's more than charging, it's any notification. But right, I'm no worried. Just more or less curious if this was on every black s7 edge.
Found this discussion - http://forum.xda-developers.com/s7-edge/help/gap-edge-glass-metal-frame-t3348952/page2
It seems like it all might be related? However I can't physically see a big gap or stick paper between the openings.
shadow82x said:
I'm really just nitpicking at this point, and I wouldn't ever return my device over something so minor. But for example, when you are charging your device, with the red LED active, do you notice some red light bleed where the body meets aluminum chassis? Other bright notification LEDs also make it easy to see. This is primary noticeable in dark environments.
S7 edge black
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Mine have problem too #S7EdgeGOLD. It seem Samsung QC are lazy to check (too many device with this gap).
I think it would be better to exchange your device as if the light bleeds the water resistance might be compromised. The glass should be glued to the metal body and the light from the notification LED shouldn't be able to pass through the glue if everything was alright. Well, this is my opinion though, it might not be an issue however have one in mind.
kristian93 said:
I think it would be better to exchange your device as if the light bleeds the water resistance might be compromised. The glass should be glued to the metal body and the light from the notification LED shouldn't be able to pass through the glue if everything was alright. Well, this is my opinion though, it might not be an issue however have one in mind.
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Did you replace it? Yeah i send my device back to Bhinneka(Indonesian Online Store); but they waiting until Samsung Indonesia give statement the device is broken. Waiting other people share video a Normal Version of Samsung Galaxy S7 Edge(Without GAP).
Samsung Indonesia don't have brain to think, light shouldn't pass if they persistent glued between metal & glass. And about GLUE// for maybe 3-10 times put it on water maybe no problem. What about if we put more than that maybe GLUE will break too.
Really sad purchasing this phone in Indonesia.
Just checked mine, and I can't see any light bleed or gap(s) on mine (gold one).
Now I'm getting a little worried about the waterproofing. I'm at day 15 of my purchase so I'd probably have to fight if I want to return it. Wut woh :/
So my tech OCD is killing me. Decided I'm going to try another device. Ugh.
Someone please tell me I'm crazy for exchanging a device over something so minor.
Here is an example picture of what mine is like in low light. But my phone is black and not gold.
J.Biden said:
Just checked mine, and I can't see any light bleed or gap(s) on mine (gold one).
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If have no problem with GAP please post pictures of TOP bezel when LED notification is ON. Capture using video is appreciated you're helping people to claim to Samsung.
My unit is only 1-2hours with me and send it back to seller. Dunno, will it replace or return with same device.
Thanks
Sent from my Redmi Note 3 using XDA-Developers mobile app
shadow82x said:
So my tech OCD is killing me. Decided I'm going to try another device. Ugh.
Someone please tell me I'm crazy for exchanging a device over something so minor.
Here is an example picture of what mine is like in low light. But my phone is black and not gold.
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i have that bleeding too, i can't call it an issue to be honest. absolyltley doesnt affect me in the slightest. you are letting that stuff get to you
FalconFX said:
i have that bleeding too, i can't call it an issue to be honest. absolyltley doesnt affect me in the slightest. you are letting that stuff get to you
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Yeah you can ignore it. Same as if your glass break but still work. We can ignore it or replace it. It depends dude, and for me for Rp. 9.799.000 or about $750 device should worth with perfect device. I'm using Redmi Note 3 cost me less than $150, Chinese smartphone but no problem with build.
First time flagship and facing problem like this. Dunno what kind of standard they put on QC test.
Sent from my Redmi Note 3 using XDA-Developers mobile app
yukova said:
Yeah you can ignore it. Same as if your glass break but still work. We can ignore it or replace it. It depends dude, and for me for Rp. 9.799.000 or about $750 device should worth with perfect device. I'm using Redmi Note 3 cost me less than $150, Chinese smartphone but no problem with build.
First time flagship and facing problem like this. Dunno what kind of standard they put on QC test.
Sent from my Redmi Note 3 using XDA-Developers mobile app
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I paid 870$. But yeah, if it annoys you that much you should replace it
So it's my understanding that there *are* black s7 edge's without the notification LED light bleed?

Red tint only on right edge. What would you do?

The screen I got was perfect (after tuning the colors) except for the right edge. It has a faint red tint and it is triggering me.
I'm afraid if I send it in for repair they'll install an even worse screen.
Anyone have this issue before? Thoughts?
Wait for the OTA. It fixes it
Sent from my SM-G955U using Tapatalk
This should be expected, really, with a curved screen. Light colours differently after being refracted through various materials or angles, in this case the curved screen.
This has nothing to do with the screen. Slightly tilt your phone left and look directly at the right edge. The red tint will disappear. This is because the screen itself is ok, but the refraction index caused by the angle of the edge screen allows more red light to reach your eyes.
Sadly, the OTA update released this week allows only for both edges to be adjusted together, not separately. I think from factory, they just apply a general filter that's ok for most phones to compensate for the difference in colors. In my case, the left edge is slightly overcompensated (appears blue-ish) and the right edge is slightly red.
mjs2011 said:
Wait for the OTA. It fixes it
Sent from my SM-G955U using Tapatalk
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I already have the OTA installed but it changes the color of both sides. The redness is only on the right side. I'll learn to live with it. As the guy above said, it's normal so I guess I'm content.
PieTries said:
I already have the OTA installed but it changes the color of both sides. The redness is only on the right side. I'll learn to live with it. As the guy above said, it's normal so I guess I'm content.
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Click to collapse
How so?
I had an AT&T S8+ that had a perfect white screen. I did not have any red or in fact even any weird colors on my edges. My edges were white too. Your issue is not normal. It would bother me.
I switched to T-mobile and had to return my AT&T phone though since they wouldn't unlock it for me. I've had 5 T-Mobile phones now, all with red issues. My newest one only has the red on the edges which the software update made completely go away so I think I'm keeping it. If you see any red at all after adjusting settings, exchange it.
PieTries said:
I already have the OTA installed but it changes the color of both sides. The redness is only on the right side. I'll learn to live with it. As the guy above said, it's normal so I guess I'm content.
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Oh shoot. Sorry I misread that is only on one side.
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PieTries said:
I already have the OTA installed but it changes the color of both sides. The redness is only on the right side. I'll learn to live with it. As the guy above said, it's normal so I guess I'm content.
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I trust that Samsung will allow customization of both edges separately soon. I'm not too bothered by it, either way.
joeyvanhummel said:
I trust that Samsung will allow customization of both edges separately soon. I'm not too bothered by it, either way.
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The redness isn't just only on the edge actually, it bleeds over to a small portion of the flat screen.
I went to Samsung CS last night (the receipt states that they don't allow the exchange of goods sold but maybe they will let this one slide) and the lady said it was like this because of the lighting in the room and because of the edge. She tilted the phone and the redness went away. She also showed me the color tuning options. I wasn't satisfied with her but it was getting late and I really didn't want to argue over something she doesn't understand. :/ I'm going back to CS tomorrow.
LiquidPlacidity said:
How so?
I had an AT&T S8+ that had a perfect white screen. I did not have any red or in fact even any weird colors on my edges. My edges were white too. Your issue is not normal. It would bother me.
I switched to T-mobile and had to return my AT&T phone though since they wouldn't unlock it for me. I've had 5 T-Mobile phones now, all with red issues. My newest one only has the red on the edges which the software update made completely go away so I think I'm keeping it. If you see any red at all after adjusting settings, exchange it.
Click to expand...
Click to collapse
Hopefully they replace the screen or give me a new one. The redness isn't just only on the edge actually, it bleeds over to a small portion of the flat screen.
I went to Samsung CS last night (the receipt states that they don't allow the exchange of goods sold but maybe they will let this one slide) and the lady said it was like this because of the lighting in the room and because of the edge. She tilted the phone and the redness went away. She also showed me the color tuning options. I wasn't satisfied with her but it was getting late and I really didn't want to argue over something she doesn't understand. :/ I'm going back to CS tomorrow.

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