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Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike
Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG
You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.
Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844
hey guys...this is my first post here...
my pda2k keeps on dropping signals and sometimes halt during a call...
at first.....as instructed..2 time restarting solved the problem..
can you guys plzz help me out.......im using wm6
thnx in advance
What version of Radio do you using ? Try to upgrade to the last version.
my BA info is as follows
ROM version 5.60.00 WWE
radio version 1.12.00
well from where can i get the latest version of radio??
wel..i found it..and i am upgrading radio...
less see what happens
.....upgraded to 1.15.00
....no success......
im not the first one to have this problem..it ws in 2003. 2005 and now in wm 2006 now....
dunno what to do.....dont wanna throw away my pda2k
Maybe it is an hardware problem?
If your problem is in WM2003, WM5 and WM6, just get the phone to a repair or a recycle center....
but the thing is ..it was working fine....
and after installing a resh rom...it works for like 2 days with no problem...
im sure that its not hardware issue....
its the same problem....which everyone esle is having in this forum..abt signal dropping...dun think tat this harware problem can come to lot ov ppl at the same time...
the problem is with the phone company...
my pda2k also gives me similar problems...
but when i'm travelling to some other countries and using a local sim card there... i do not see any such problem... even while roaming sometimes... i do not see any problem with the current sim card.
i think it is the home service provider which has the problem.
If you have signal dropping, replace the flex cable.
The flex cable signal dropping is a common problem to any slide phone.
In fact I slide the phone halfway to test the signal if it will drop or not.
No signal drop means good flex cable.
Same case with Nokias and other phones.
I've had my friend's BA flex cable replaced and signal drop is solved.
also, one old battery can do that issue.
with my older battery, it used to cut connections sometimes. with the new one, keep connection.
hmm...but the thing is...that this fone was working fine in my country i.e Pakistan..but its giving problem here in canada.......and it actually came from canada before....
i dont know what to do....there were also issues like that with my imate-Pocket pc before...and now same is with PDA2k...
i have chaged a lot of sims...but no success.......
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Well same problem here in Bulgaria. We have 3 Telecoms. Unfortunately i have subscription to one of them and some times like every couple of months I have the same problem. Green light blinking, but when someone is calling me - out of service. It rings, but after i pick up - it drops the call and gives "No service" This last for about a day or so. When i switch sim cards to another service provider - it works fine. The same thing happens when I travel from one town to another. I thing this is due to poor software configuration in the GSM towers. Overall for three years this happens to me like 10-15 times for couple of hours to one day. And I have this problem only with one provider only. No work around as far as i know.. Sorry
signal problem partially solved.
JPBRA said:
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Click to expand...
Click to collapse
Guys,
Definitely the problem is software. I'm from Brazil and my operator is TIM. I tried many ROMs (at least 10) with the same symptom: if the phone misses the signal, I get into troubles to find the signal again and it keeps finding another operator instead TIM (in my case it only finds Vivo - which is 850Mhz).
After those many trials, I found a ROM that solves the problem partially. It's the PV DVH 19701 ( http://forum.xda-developers.com/showthread.php?t=390008&highlight=19701 )
With this ROM, it still looses the signal when on a place where the signal is not present and don't find while returning to a place which the signal is present, BUT, I just tap the antenna on the top of the screen, tap settings > network and finally tap "find network" and VOILA, the signal is back without much pain!!
One more thing is a little change on the registry according to a recommendation from Microsoft. Using one registry editor, go to:
HKCU\ControlPanel\Phone and change the value for "Features" parameter from 204c7d8 to 206c7d8. Remember that before you change, you need to choose the view mode to hexadecimal.
That's it folks...have fun!
Helo all..
I just brought that phone s4 9505 lte version for 1week ago. And at that time I did not find any issues on my phone. As u know I only checked using wifi and play games. It seems to work well everything. But today I am realized that something wrong in my galaxy s4 particularly when I use data network. The main problem is in the H symbol that always appear in the top of the screen with 2 sides arrow. When I do nothing with my phone or idle for a short while, the data connection suddenly stop working which means u can not browsing at all even making a call and texting. So the only way is to refresh the network or change the mode or restart your phone.
I dont know why it always happen in my phone many times. I have tried to refresh network and change the mode then give back to the wcdma mode. It occurs same issues again after a couple hours. But I did not notice where I use gsm mode.
About my signal is good. No drop signal at all. But I always encounter that problem. Maybe anyone who has the same issue .. plz inform then we can try searching out the solution. Thx
Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility
hendranata said:
Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility
Click to expand...
Click to collapse
Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.
skorner said:
Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.
Click to expand...
Click to collapse
Yes I notice in other sub thread there are quite a lots number signal problematic. Yet in my case is different from that case..
I just tested set into wcdma mode along night and until now it still work perfectly. This problem can not be predicted when it will occur. Sometimes I browse internet for 2 hours..afterwards my phone can not be used completely even testing and calling. I hope this is a provider caused.
Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
what network and firmware you on and wich s4 variant:thumbup:
Sent from my GT-I9505 using xda premium
I9505XXUBMEA I9505OXXBMF1
It's Europe standard i9505.
Network is Digi.Mobil Romania - but I doubt it's relevant since it can't get even emergency only (other networks).
so... any idea?
Android needs to work on it's notification. No Service and the reception bars only gauge voice coverage. You can test this out by using Service Mode to do a PS Only (data) attach instead of the standard PS + CS (voice) attach. It'll say no service, but data will be fine.
Emergency only, is when there is coverage from other operators but not yours. No service, means your way off the grid.
I've noticed the issue you describe and it's only on some firmwares. Try a newer one and see if you still have the same issue. But you might notice a drop in your battery life because your phone will be scanning all the time. If you're happy with no coverage at work, best to just turn it off and then turn it on when your outside.
Best option is to tell your operator about the lack of coverage. There's someone in charge of stats who get's beaten every time you drop a call. You'll get extra attention if you've got other businesses around you, so let them know that too.
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
avoid said:
Thanks for the reply.
I am already on the latest firmware and I noticed the same behavior on the firmware before this one.
Unfortunately I can't try out other modem versions (from other FW packages) as that would void my warranty.
Click to expand...
Click to collapse
but...what about reboot phone? i know isnt funny but until u find a problem u can just reboot ur phone while u are going out from ur office...or just try to enable and disable airplane mode
Of course reboot works but I am looking for a solution, not a partial workaround.
The most annoying problem is that if I forget to reboot it when I leave work it will not recover network connectivity even if I am in areas with very good coverage, areas where you would expect your phone to work.
It looks like when it decides to give up it does not try again. It is very weird that it also drops the signal from other networks (the "emergency only") even if it's well in their coverage areas. I guess I will have to switch phones... Even if this issue was present for the iPhone too it never took more than a few minutes for it to recover on its own. And I'm not an apple fan
Just to do some brain ecercise...do u keep in power save when u are out of signal ? Its possible that disable check after few tries
Sent from my GT-I9505 using xda app-developers app
It's not in power save. I only use that function in case of battery emergency.
Same problem here
Hello, I have the EXACT same problem here. I am in Argentina.
Now, I've been in the USA for a few weeks, visiting, and while my phone was roaming, I didn't have a single problem with my phone.
Since I came back, 3 days ago, I haven't had any problems in Argentina, either.
Is it possible that something got activated when the phone was registered to another company? (it was AT&T i believe)
If that's the case... maybe you can try putting a sim card of another company and see if you still have the problem?
Please let me know if you still have the same problem or if you got it solved. I would love to know something more scientific about all this.
I don't know if this is relevant, but my compass is off by about 30 degrees. Maybe my phone is defective?
THANKS FOR ALL YOUR HELP YOU CAN GIVE ME WITH THIS
---------------------
avoid said:
Hi,
I have a weird problem with my S4.
At work I have some areas with really bad coverage so sometimes the phone can stay for a few minutes (or even say 1h) out of service.
This is all normal. The coverage sucks, the building is weird, not problem here.
The problem is that when I go outside where the signal is normally full it does not register back to the network.
Even more it does not even go to "emergency only mode". On a few occasions I arrived back home (10Km + drive) until I realized people can't call me because the phone is out of service.
What is even weirder is the fact that on some occasions, even though the (no service) (/) sign is displayed mobile data works just fine.
My previous iPhone did something similar too - it took a while for it to recover signal after exiting the coverage black spots but never more than maximum 5 minutes.
To me it looks like a radio modem issue and maybe this is aggravated by the fact that my carrier uses the same 2100MHz frequency for both Data and Voice.
I would like to know if any of you have experience anything like this or if there is some app available that can monitor what's happening.
Click to expand...
Click to collapse
Hi I have similar issue,
My phone says its out of service or no signal or no network also I checked my sim card in other phone in the same place and it is fine. The i9505 model in ireland meteor provider was running ok until deicided to give a try to another network operator, when I changed the sim card it didnt only catch up the signal from new network provider but also it refuses to catch the old network provider. Funny thing is that I am receiving 3G but no signal bars and no service sign is beeing displayed. I am running latest official BTU (UK) firmware, the phone was never rooted, altough I had to remove the simlock and instal unbranded firmware. The phone worked fine with the newest updates for a month and now I am facing this trouble.
No factory resets nor installing same radio (couple of times) have helped. Also I used odin to instal same firmware (as it has locked bootloader) so I cannot revert back to other stock firmwares, but still no joy.
hope that someone faced the same problems and describe how to solve this issue. thanks
I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?
Mate i have exact same problem
I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk
I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks
Also experiencing this with Tmobile UK.
Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.
I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy
Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.
Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon
I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.
Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
I think they're not available yet, at least on lollipop...
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.
Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?
All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?
Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!