Database Users

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.

install pdanet on pc and it will install drivers for u so it will be recognized

Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd

Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.

I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.

asus site now has a usb driver for N7
try that

Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.

Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.

poo. how do I transfer my audiobooks to this stupid device without working drivers?

1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !

GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!

im having trouble too, is there any way to make the device to be recognised as a flash drive?

Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.

SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.

Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.

Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance

mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.

Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution

hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP

hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

How to get USB Debugging mod to work?

I have a nexus 7 2012 and i am trying to install 4.3. Of course since i have rooted it and have twrp on it i cant just ota update, so i tried plugging it up to my computer. Right now everytime i plug in the device and use it as a media device it works until i turn on developer mode and enable usb debugging. As soon as i turn on debugging the device disconnects at the bottom right showing my N7 (on windows 7), and whenever i look in my computer its not there also. The only way i can find it in this mode is in device manager in which it says "android phone". I figured maybe i have a driver problem, but if you look for drivers and try to install it says it already has them.
So does anybody know how to get it to work so i can reset it?

Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2

demkantor said:
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2[/Q
Can you inform me on how to delete the current drivers?
when i connect with usb debugging mode turned on it connects as nexus 7 with a description as Android Composite ADB Interface. Also it is not recognized under the my computer setting at all. In usb deview it also has a purple dot all the way to the left beside the name instead of a green dot.
When i connect to the pc without usb debugging on the computer recognizes it as nexus 7 \ media device and i can use it as storage back and forth and in usb deview it has a green dot beside the name
Click to expand...
Click to collapse

[Q] USB Issues with Windows 8.1

put in a new SSD and got Windows 8.1, did a fresh install on a new hard-drive, everything's been working great, My nexus 4 has worked with with ADB./Fastboot and I've been able to transfer files to and from it in MTP mode. Been like that for about 4 days until about 3 hours ago, I had Windows Explorer crash, had to run Task Manager, end the process, and then manually restart explorer.exe My device was plugged in when this happened, and afterwards, I noticed that I could no longer see my Nexus 4 under the Devices & Drives section of "This Computer" (My Computer had a better ring to it lol) First I tried rebooting both my laptop and my Nexus 4, then I tried uninstalled the drivers, rebooting, re-installing, and then rebooting again. Did that like 4 times now, each time re-downloading the drivers, and doing an MD5 hash to create a Checksum, and checking them each time. Also to no avail. ADB shows my device serial number when i enter : ADB Devices, but says it's unauthorized, so if I try anything like: ADB Reboot Bootloader, it says Device is not authorized.
So ! I don't understand wtf is going on. Was working fine before. The drivers are up to date, I just flashed the Official OTA image, and was on the leaked image prior to that. Then earlier this evening I switched to the newest version of the Nexus 5 Port, and everything was still working fine, hadn't made any changes in a couple hours before this happened. When I install the drivers, It acts like it worked. Instead of saying "NEXUS 4" under Other Devices in my Device Manager, it says Composite ADB Interface under Android Devices and MTP under Portable Devices. Sometimes tho the MTP entry will still show the Yellow Exclamation Point. But goes away. Don't know whats up with that either.
Also, it wont let me install drivers unless I am in MTP mode, which Usually you can install them regardless (tho I never tried in Camera mode, I am just assuming about that one) Usually I install drivers without MTP or Camera modes checked, but now if I try it, it says that Windows Cant find the Drivers, even tho I am obviously browsing for them myself and selecting them. And just now I tried updating instead of re-installing them, and it keeps saying that Windows has determined they are the most up to date.
So I am out of I ideas. I even updated windows media player cause that's what fixed my issue on Day 1 of running Windows 8.1 when it wouldn't recognize it at all. So I don't know. Sorry for the long post but I wanted to make sure I got everything in there so hopefully someone can narrow down what the issue is. Cause I've been at it for 3 hours, haven't slept yet, my Nexus 5 gets here today, and I need to get this fixed before I sell it to my buddy. Its brand new, only 15 days old.*
Any thoughts ?*

First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
ADB Devices, but says it's unauthorized
Click to expand...
Click to collapse
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.

eksasol said:
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
Click to expand...
Click to collapse
ok I am gonna try that now. And as far as the part about my phone being unauthorized. I already knew about the notification that pops up, i was waiting for it to happen. Never did tho. Maybe it will happen after I do the rest of what you said. thanks, i will post my results in a min

no matter what i do, i cant get MTP working. When i uninstall the ADB entry in Device Manager it gives me the check-box option for removing drivers as well, but not on MTP. And now it wont even give me the option to uninstall, update, or anything at all, even tho I uninstalled it already so it should at least give me the option to install drivers. Even tho it's showing up in Device Manager as a Portable device, if I look in Printers and Devices, it shows up as unspecified device. Disabled USB Debugging, and all that. it says its working but it wont show up in My Computer>Devices and Drives still. For some reason ever once in awhile it will pop up with the Yellow Exclamation Point tho, only for a brief second tho. other then that, its shows it like it's running correctly. Also, nothing pops up saying that windows is installing drivers when i plug it in. Which in Win 7, XP, etc, it always did. Does this not happen in Windows 8.1 ?
Also, under Driver Details, which is the only option it lets me click on MTP, it says the drivers are from 2006 lol
Update - Just reinstalled the drivers for ADB and enabled USB Debugging, and everything is still saying its working even tho its not. But when I take my phone out of MTP mode it shows up in device manager under "Other Devices" as Nexus4, with a Yellow Exclamation, and it gives me the option to update drivers, so i tried, but it says Windows Can't find my driver. This is very frustrating.

Had this problem aswell, which was caused by the N version of Windows 8 versions.
These versions dont have Windows Media Player istalled, which is needed for MTP to work.
So to fix your problem you need to download that latest Windows Media Player (WMP) from microsoft and install that.

I dont have the N version, I have WMP installed, i mentioend your fix in the OP. Had to update it, and it worked. It was working fine for the last few days, then it stopped working suddenly

double post, sorry. dont know why that happened.

Vouch. Since I use win8.1 (no n version) Mtp doesnt work. I tried all known drivers, disabled driver signature and so on. The only working combination for me is Usb Debugging + PTP. Then I use file manager to cut the files. Airdroid would be an alternative as well.

update - SOLVED * Kind of.....I say kind of cause I still don't know what caused it but apparently Flashing to the Nexus 5 Port fixed the issue lol. I am assuming something pertaining to the way USB connectivity is controlled by Android got corrupted, and a fresh install was in order. Whatever it was, it worked and i am back in business. thanks to all those who attempted to help.
Sent From My Nexus 4 via XDA Premium 4

Drivers no longer working

trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?

In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.

I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.

Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Click to expand...
Click to collapse
sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks

come on

Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk

Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.

This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.

i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.

Windows 10 File Explorer doesn't find my phone

Hey XDA, pretty much like the title says. This is the first time I have this issue, before it was always plug it in and press the transfer files option and autoplay would pop up. Now Windows informs me that “Android is ready for use” but there is no way to find the device in File Explorer.
I hooked up my A1 to my laptop which did work properly so the problem is definitely on this PC’s end. I’m running latest version of Windows 10 Pro N 64. So far I’ve tried changing cables, different USB ports, rebooted both my PC and Phone. I also installed ADB Setup 1.4.3. The phone charges fine.
In device manager under Other Devices it says MTP with an exclamation sign, I’m unable to find drivers for this thing through auto search. There’s also ADB Interface under USB Devices which has up to date drivers.
Thanks in advance for any help.

Exactly the same here, under windows 10, MTP device not supported in the windows devices panel, i'm running ressurection remix rom....

When I first got my A1 I used Helium to restore my apps, I found it would only connect if I selected MIDI in the phones drop down.

This happens. Just use update driver and manually select the MTP driver from the list.

go to your notifications, tap the usb option and select transfer files. works great for me.