Database Users

Anyone flash upgrade software/flash ROMs for customers?

I just bought a second hand Touch HD apparently running win6.5 + with additional software on. At present the phone appears to have a number of software "issues". Texts don't always send or get received, I cannot access the deleted messages folder, it appears to run quite slowly, and has frozen a couple of times (there are more but cant remember them all).
Unfortunately I am not in the slightest bit knowledgable about how to flash ROMs etc. I have read many of the threads but simply do not understand the instructions or often even the jargon.
All I want from my phone is for it to run as quickly and reliably as possible without any glitches. The only additional software I need is the TomTom which is installed and if possible it would be good to be able to download some of the available apps if I wanted (though not vital). I also use it to send/receive emails, as a modem for the laptop occassionally, and for simple web browsing.
Is there anyone out there who can sort a phone for customers - anywhere I can send my phone and pay someone to wipe the phone clean, install a decent ROM, and reinstall the TomTom?
Any help or advice would be much appreciated

While I would love to say, "I'll do it for you" I think the expense of posting stuff wouldn't be worth it in the end. It's really not hard to flash as long as you do a bit of reading. And it's a rewarding experience. May sound odd but it feels good to make a device your own, even if it's for someone else.
Theres are only one step I recommend to everyone to ge them started and that's to HardSPL a device. This basically makes your device so that if you make a mistake on it, 99.999% of the time it's fine and can be re-done and sorted out.
If you havn't tried another sim card in it to see if its unlocked or not, then best to do that, or ask in a phone shop.
From what you describe about the phone, it sounds like someone has already flashed it before so you will need to check if it is HardSPL'd already or not. To do that hold down the bottom volume button on the side of the phone then press the power button on the top. It says SPL-something. If it's 1.56.OliNex you're good to go. If not, go here. Then I would recommend flashing a rom from the "roms" section, there are many to choose from there, but I recommend Topix 3.5.5. Then just install Tomtom and you're set.
While it looks like a lot of reading, there are some great guides there, and it's definitely worthwhile and very easy. Just run through them in the order I listed and you'll be laughing after you've done it, wondering why you were so hesitant before.
Good luck.

Cheers stuntdouble,
At the risk of sounding totally incompetant, I tried what you said but holding the volume down button and pressing the power button appears to do nothing except turn the phone in and out of standby. I also tried it with the phone off and it simply turned on again.....
The previous owner has installed win6.5 and the interface from the HD2 (apparently) but it doesn't appear to work properly. Hence my wanting to sort the phone. I will hold out hope I can find someone who will do it for me.

lorin616 said:
Cheers stuntdouble,
At the risk of sounding totally incompetant, I tried what you said but holding the volume down button and pressing the power button appears to do nothing except turn the phone in and out of standby. I also tried it with the phone off and it simply turned on again.....
Click to expand...
Click to collapse
In order to check your current SPL version, you need put the phone into Bootloader mode. To do this, you need to press down on both the bottom volume button and the power button simultaneously for a few seconds, you will see a tri-coloured screen - the red section at the top tells you what SPL version you have. To exit this screen, just remove the battery cover from the back, remove the battery for 3 seconds, and then re-insert and power on the phone again to return to normal.
The previous owner has installed win6.5 and the interface from the HD2 (apparently) but it doesn't appear to work properly. Hence my wanting to sort the phone. I will hold out hope I can find someone who will do it for me.
Click to expand...
Click to collapse
I suggest you follow this guide, it tells you exactly what you need to do step-by-step when flashing your phone.

How do I know if my wife's Touch has been HSPL'd?

My wife has one of this little fellows bought in the US through expansys.
Unfortunately, about 2 years ago, when I had NO clue about modding and opening things up, her screen got damaged.
When she sent the phone the the local/official HTC dealer (we live in Costa Rica, and since then the shop closed) to get it fixed.
They did a great jog, since the phone is working flawlessly since then, BUT, now they ALSO changes the language of the OS.
When we bought it, it was in English, and after the repair it's now in Spanish.
We're planning to sell it, since she got a new HTC Pure (At&T unlocked), and I'm planning to return it to the original OS (English).
Anyhow, I was wondering, how to know if it has been HSPL'd, and if so, how can I get it back to the original English ROM that it came from.
I don't want to brick the phone doing this, and unfortunately, HTC doesn't have on their website the original ROM, like you have with all the AT& devices (I have a Pure and a Tilt2).
Thanks for the help guys,
Neuralgia from Costa Rica

step 1: power off ur phone
step 2: hold both the volume down + power buttons (do not release until u see the Tri colour screen)
Step 3 read the Hard SPL version from the screen.
Step 4: just do soft reset to boot back in normal mode

Unfortunately I can't get to the tri colour screen.
The Volume down is NOT a button itself, it's more of a slider (can't find a way to describe it).
(I know this works perfectly on my Rhodium device, so I guess the process is a bit different)
Any ideas?

Looks like the process is a bit different on the Touch (Elf), check out this thread: http://forum.xda-developers.com/showthread.php?t=320155

press n hold camera button + power ON button..and pin the soft reset..u'll get tri color screen

[Q] Screen digitizer failed trying to revert to stock

First off I did search until I went blue. I'm having the digitizer failure problem with my HD2 which has HSPL3 and a stripped down winmo 6.5 rom. I Have been running android from the SD card.
The main problem is the phone is stuck in "boot as disk" mode when plugged into my USB port and I can't use the screen to put it in "active sync" mode. Is there another way around this so I can put the stock SPL and rom on? I know I must be missing something easy.

Boot in bootloader: power off, and then after powering back on keep the volume down button pressed. You can flash stock WinMo from there.

StephanV said:
Boot in bootloader: power off, and then after powering back on keep the volume down button pressed. You can flash stock WinMo from there.
Click to expand...
Click to collapse
Thanks! This is really strange though. The screen is now responding after not working at all for two weeks. Any chance somthing was stuck under the volume button and around the screen?

I doubt it. There's being quite some doubt about these digitizer failures though, whether they are really hardware problems or just software. I have always been a believer of the first, but recent stories have made me doubt that. It's probably a mixture of both, so if at some point the digitizer stops working again in WinMo, get it fixed while you're still under warranty.

ok, I still plan on sending back in. I bought it 6 months ago, found a winmo and android roms that worked and never messed with it again.
So I'm guessing I just flash the stock rom it came with from the SD card then take off HPSL?

I'm actually not sure how to completely remove all XDA-traces, but I bet there's plenty of guides on that in the WinMo section!

Thanks again. Right when my digitizer went out it seemed like 5 more OS options opened up Win phone 7, boot straight into android etc.
I got the phone into active sync while the screen worked for about 2 seconds. Everything should be cake from here.
Thanks for your help.

[Q] HD2 bricked - wont stop vibrating

Hey,
I was updating my HD2 (Tmobile, R 2.10.50.26), via the official tmobile update software when it got stuck at 48%, I restarted and got stuck at 8% again, after several attempts my phone just wont turn on, when I hit the power button it starts vibrating like crazy (nothing on screen) and it wont stop until I remove the battery,
I cant do a hard reset (volume up+volume down+power button), because as soon as I press the power button it stars vibrating,
Also, as soon as I plug it to the wall charger or PC it also starts vibrating,
Any suggestions?
Thanks!

Do this when you press the power button to power on also hold the volume down button down and see if the multicolor bootloader screen comes up. If it does connect your HD2 via USB cable and wait for Serial in the white bar of bootloader to change to USB and ghen run the update again. You can also try it via SD card if you like and if you can get the bootloader to come up. You will have to rename the .exe to .zip to gain access to the .nbh file. here iz a link to the thread on flashing via SD card.
http://forum.xda-developers.com/showthread.php?t=681317

T-Macgnolia said:
Do this when you press the power button to power on also hold the volume down button down and see if the multicolor bootloader screen comes up. If it does connect your HD2 via USB cable and wait for Serial in the white bar of bootloader to change to USB and ghen run the update again. You can also try it via SD card if you like and if you can get the bootloader to come up. You will have to rename the .exe to .zip to gain access to the .nbh file. here iz a link to the thread on flashing via SD card.
http://forum.xda-developers.com/showthread.php?t=681317
Click to expand...
Click to collapse
No luck cuz as soon as I press the power button it starts vibrating,
I cant get the multicolor bootloader screen to come up
.. now as soon as I attach the battery (no buttons pressed) it starts vibrating, my PC wont recognize it and it will not charge..
everything was working fine before this

bizkdigy said:
No luck cuz as soon as I press the power button it starts vibrating,
I cant get the multicolor bootloader screen to come up
.. now as soon as I attach the battery (no buttons pressed) it starts vibrating, my PC wont recognize it and it will not charge..
everything was working fine before this
Click to expand...
Click to collapse
Seeing as you were flashing the official update from the T-Mobile site I assume you have a T-Mobile Leo with 1024MB ram just like mine and that you are a T-Mobile customer. If you are still under warranty with T-Mobile you should not have any troubles out of T-Mobile sending you another replacement HD2. Just contact T-Mobile customer service. I honestly have no idea what happen unless the ROM got stuck flashing for some reason and you should have just waited the flash out instead of pulling the battery cause my friend you now have a bricked HD2. But you are one of the few people that really is not at fault for your HD2 being bricked cause you were using official software meant for your HD2. Unless like I said you do not have a T-Mobile Leo but a EU or another model. Does your HD2 have T-Mobile in silver at the top of the front and is your send button green and end button red?

T-Macgnolia said:
Seeing as you were flashing the official update from the T-Mobile site I assume you have a T-Mobile Leo with 1024MB ram just like mine and that you are a T-Mobile customer. If you are still under warranty with T-Mobile you should not have any troubles out of T-Mobile sending you another replacement HD2. Just contact T-Mobile customer service. I honestly have no idea what happen unless the ROM got stuck flashing for some reason and you should have just waited the flash out instead of pulling the battery cause my friend you now have a bricked HD2. But you are one of the few people that really is not at fault for your HD2 being bricked cause you were using official software meant for your HD2. Unless like I said you do not have a T-Mobile Leo but a EU or another model. Does your HD2 have T-Mobile in silver at the top of the front and is your send button green and end button red?
Click to expand...
Click to collapse
Yes, my HD2 is the T-Mobile US 1024MB, 100% sure about that. Im not a tmobile customer since im not in the US,
Well, I think I might sell it for parts..
many thanks for you time!

bizkdigy said:
Yes, my HD2 is the T-Mobile US 1024MB, 100% sure about that. Im not a tmobile customer since im not in the US,
Well, I think I might sell it for parts..
many thanks for you time!
Click to expand...
Click to collapse
You can still fix your HD2 but it will require the use of a JTAG and a RIFFBOX or the replacement of the intior main board. PM me if you want more info in it as I am not at home with my computer right now and it is alittle harder to post links with my HD2.

[Q] pleaaaaaaaaaaaase help

after installing wm7 on my hd2 i didn't like it
so i downloaded an official rom from htc of wm 6.5 and flashed it on my device but after finishing the device screen is blank and not showing anything
even when i try to enter bootloader
when i press the power button it gives that little vibration and then nothing happens
pleaaaaaaaaaaaaaaaaaaaaaaaaaaaaaase help me

shareef222 said:
after installing wm7 on my hd2 i didn't like it
so i downloaded an official rom from htc of wm 6.5 and flashed it on my device but after finishing the device screen is blank and not showing anything
even when i try to enter bootloader
when i press the power button it gives that little vibration and then nothing happens
pleaaaaaaaaaaaaaaaaaaaaaaaaaaaaaase help me
Click to expand...
Click to collapse
oh dear, doesnt sound good, did you USB flash or SD card flash?
probably the best thing to do is pull out the battery, SD card and SIM, make sure its cooled down and leave it for a few min, pop the battery in and hold down the VOL down key, if it doesnt turn on by its self try tapping the power button, which continuing to hold "VOL down"
see what happens then.
I assume you have installed the correct original ROM for your device, special attention should be made if you have a TMOUS 1024MB device, also the correct country area // network if it was branded
Oh an you really really need to give WP7 a couple of weeks trial, you have to think differently, it changes the way you do things, in the past ive been a heavy WM and android user and i thought WP was crap, but after using it for a couple of weeks ive come to love it and will never go back, ive been using it for months now (although i do use WM on my old HD for some old software i need and paid for)