Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
the netflix app for the player has HORRID HDCP compliance.. i returned mine because of this.. the app is just screwed if you dont have a very simplistic setup.. anything at all between the tv and the player will cause it to not function correctly.
HDCP
Xenosis said:
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
Click to expand...
Click to collapse
This amp is HDCP compliant. There is a bug in the Way nexus player handles HDCP with certain amps.
Yeah, the Amazon firestick and AppleTV both play through the Yamaha 3900 without HDCP issues, so the problem is with the Nexus player, or at least the Netflix implementation on the Nexus player. I'm also back to having resolution issues. Compared to both the fireTV and the AppleTV, the Nexus Player looks like crap.
I have no problem using the NP with my pioneer amp... Have you tried different inputs on the amp or different cables?
Sent from my SM-N900W8 using XDA Free mobile app
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
I've had the exact same issue, it's the length of the HDMI cables. I use a 5 to 1 switch. Once I removed the Nexus Player and plugged it directly into the TV (3ft HDMI cable), it worked perfectly. My Logitech Revue had no issues, my raspberry pi and Chromecast also don't have any challenges. Seems the opamps for the NP might be a little weak (speculating).
d
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
killerb7854 said:
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
Click to expand...
Click to collapse
Excellent summary, BUT we can also add Google Movies & TV to the list. I get the exact same symptoms using a hdmi switch as I do with Netflix. Again, only direct connect works, all other devices (Chromecast, Raspberry Pi, Google TV, PS3) I run work just fine (even with Netflix & G Movie&TV.
Happy New Year!!
d
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
unix4linux said:
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
Click to expand...
Click to collapse
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again ☺
Sent from my LG-D850 using Tapatalk
unix4linux said:
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
jbresee said:
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
Click to expand...
Click to collapse
That didn't work for me either. I had to actually hit the reset button on the directv box (the red reset button). Try that
Sent from my LG-D850 using Tapatalk
Ok - did the reset button on the Directv, replaced all cables with shorter cables. Nada.
I finally routed the Nexus Player directly to the TV (works), then put a toslink opitcal out from the TV to the amp. Seems to be working, but it makes setting up to watch Android TV a PITA.
I wish they would fix the Nexus Player, but this is a decent work around.
Working now!
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Good to hear! I was hoping for more stability with Netflix on the NP before I pull the trigger.
How about Dolby Digital/5.1 surround from Netflix? I read previously it only outputs in 2.0 stereo.
Thanks!
killerb7854 said:
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Click to expand...
Click to collapse
latest update fixed my netflix issue as well....
I now can watch netflix going through my Yamaha amp. Yeah!
I just unboxed this today. So far every app I have tried to cast from doesn't work. Flixster has an error, 2 different encore apps don't work and VUDU doesn't even see it. I had zero problems on my chromecast. I upgraded to this for the AC band and for my son to play games on it. Now I can't even watch my ultraviolet movies. Is this just me or am I doing something wrong?
VUDU doesn't ever see nexus player for me either. And it stops showing up for other apps frequently. I hope a software update fixes it. Way worse for casting then Chromecast right now.
I can't cast from Ipad, android phone or google chrome anymore. Device is not showing up as a casting device anymore. :crying:
Anyone else with this issue?
The same for me. The Chromecast is still working, but the NP is not. I've also did a factory reset but the result is the same! The Nexus Player is not found in the device list in any of my devices.
I can only repeat what was said before me. Cast shows 'no devices available'. Also tried a factory reset since that is mentioned for earlier versions of android. But that did not work for me also.
Both of mine updated to 6.0. I was able to cast yesterday evening.. There was an update to the cast app about 2 or 3 days ago. Is your app up to date?
Only the Google Play Music sees the Nexus Player, but an atemp to connect to it fails. I've tried reinstalling the Google Cast Receiver, but there is no change.
The same for me. The Chromecast is still working, but the NP is not. I've did a factory reset but it did not help. Only the Google Play Music sees the Nexus Player, but the connection fails.
Same problem for me
The latest google cast receiver app update broke casting for me on 6.0 and 5.1.1... the only app i had which found the nexus player was hulu. YouTube, netflix, bein sports were not finding the nexus player. Try uninstalling the update
Anyone have casting working since the 6.0 update? If so, what version of the Google Cast Receiver do you have?
No casting for me since yesterday. I'll check to see if I am on 6 later.
Casting from ios without a problem. make sure you guys have the updated casting app in the playstore.
EldarH said:
The same for me. The Chromecast is still working, but the NP is not. I've did a factory reset but it did not help. Only the Google Play Music sees the Nexus Player, but the connection fails.
Click to expand...
Click to collapse
Yea, same here, GP Music is the only app that sees the NP. Can't actually get a cast attempt to work though. But not even YouTube is able to see it. Netflix can't either. GP Music just got a recent update. Maybe that helped it to at least see the NP?
When I try and cast things using YouTube and such, nothing running 6.0 is seen.
Time for 6.0.1.
This is shameful for Google. You can't miss a bug like this, unless you totally failed to test.
And I have the latest Chromecast app, always have since it was released.
Sent from my Nexus 10 using Tapatalk
Casting worked for me for a week after updating to 6.0.
My devices no longer see the Nexus Player as a cast device after installing the most recent Oct 13 update of the Google Cast Receiver app, version 1.16.43955.
I've tried clearing the app data and uninstalling the update (reverting to 1.15) and there's been no change.
The same goes for me, when can we expect Google to solve this, within a reasonable time?
I have got the same issue here on my sony android tv. I was able to cast few days ago, but not now.
Please report back to this thread if someone finds a solution.
In the same boat. Purchased the NP yesterday and was able to cast last night while it was on 5.1.1. This morning I find that the NP updated to 6.0 and now it does not show up as a casting option. Didn't have much time to troubleshoot this morning, but did a factory reset and that had no effect.
Probably not related to marshmallow, my android tv is still in 5.1.1
Same problem. I will attempt to flash 5.1.1 back tonight to see if all is good. Isn't Google testing it's OS? This is some major issue they introduced with 6.0 on the Nexus Player (and possibly all of the Google TV devices running 6.0).
cescman said:
Probably not related to marshmallow, my android tv is still in 5.1.1
Click to expand...
Click to collapse
Interesting. When did yours stop working?
ETA: Your case is the only one that I have seen that had the trouble at 5.1.1. Everyone else (including me) had the issue in conjunction with the update to 6.0
No Casting for me after upgrade
No Casting after upgrading to 6.0.. Tried Factory reset, Uninstalling updates to Google Cast Receiver, Clearing Cache & Data
Hello,
Just got a GH mini since they are so cheap right now. I have a Nexus Player updated to 8.0 and have tried to control the NP with GH mini.
I have tried to open Netflix from GH mini by saying, 'Watch Stranger Things on Downtairs' and it doesn't open up Netflix.
I also have tried to do Youtube searches from GH mini and it doesn't work.
Tried to reset the NP and it still doesn't work.
Am I doing something wrong?
I recall mine could turn on the TV that the Nexus Player was connected to, but not auto play something on Netflix.
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I have had the nexus player for past 4 years. I use it not so frequently, but it stays upto date.
Recently I wanted to cast videos from my laptop-chrome browser to Nexus Player(like chromecast), and found that the google chrome doesn't identify the Nexus Player in the network. I can see from my router, that laptop and Nexus Player are in same network. I can connect my remote app from android/iphone to the player. But I am not able to cast from any device.
Is this something Google has intentionally done? Any ideas on how I can work around this?
Cheers!!
you should see if the antivirus blocks your chrome, since the antivirus protects the local network
Surprised yours is still working. I suspect Google is intentionally nuking Nexus Players. Many people complaining as of August of boot loops and bricked players.
johnciaccio said:
Surprised yours is still working. I suspect Google is intentionally nuking Nexus Players. Many people complaining as of August of boot loops and bricked players.
Click to expand...
Click to collapse
I use android tv 7.0 stock, I playing great the nexus, I have no blockages or anything else, it works perfect