Database Users

How to restore from Permanent Save

I tried enabling Permanent Save on my Contacts but when I hardreset, I don't know how to restore it anymore using Permanent Save. The instructions is just too subtle to be understood, there must be a help file or something. I need those contacts back. Please help.

After hard reset, you have to enable the same options in Permanent Save as before hard reset.
Then normal reset, and it will restore selected things from Permanent Save.
buzz

Giving my G2 away - How to "clean" the phone?!

I am giving away my phone to a friend, but how do I "clean" the phone?
Like, I want to erase/uinstall all the apps I've downloaded and installed, empty my messages, folders and camera files... Make it look like "new"..
Can I save my sms/text messages + contacts and their details on my PC or something? Or can I perhaps put them on my sim-card as I won't be giving away the sim-card?
I will be using another android phone, of course.

There are various programs on the market that perform sms backups/restores. I use SMS backup+ to backup my sms every few hours automatically to my gmail account under a label entitled "SMS." I think there is an option to restore SMS in that app too.
As for contacts, they should be backed up with your google account (email). Log into your google account on a computer and under contacts will be various groups. I've created a group specifically with phone numbers to appear under my contacts on android (Contacts [push menu]> display>click google account.and check the contact group you want on the phone).
By default, google will back up your contacts. Under settings, push accounts and sync, and manage your google account. There, the Sync contacts should be enabled and all of your contacts will sync to the google account (where you can edit the groups I've outlined above).
I would connect the phone to a computer, create a folder, and copy all of the contents of your SD card into that folder just in case. When you're ready to pass on the phone, wipe the sd card (on the computer or on the phone by settings>storage>erase sd card).
Reboot into recovery and wipe data, cache, etc. There might be a factory reset option as well. If you aren't rooted, I'm not sure, but there might be a key sequence that does the wipes for you. Try a google search for that.

elgy said:
I am giving away my phone to a friend, but how do I "clean" the phone?
Like, I want to erase/uinstall all the apps I've downloaded and installed, empty my messages, folders and camera files... Make it look like "new"..
Can I save my sms/text messages + contacts and their details on my PC or something? Or can I perhaps put them on my sim-card as I won't be giving away the sim-card?
I will be using another android phone, of course.
Click to expand...
Click to collapse
market - smsbackup - works great here, puts all your sms on your sdcard. then email them to yourself.
then
settings - factory reset (wipes everything you ever did off the phone)
if you make a TiTanium Backup of the device first, you can just move everything from the sdcard to your new phone, or let google take care of the settings (online backup). either way, it's pretty painless.
what are you getting next ?
should take

If you're rooted you can data wipe from within CWM and format your sd card and also for backing up you can use mybackup very handy application. It'll backup your apps, sms, call logs, contacts and your media(camera pictures, videos)

Menu -> Settings -> Privacy -> Factory Data Reset

Recover contacts (and messages) after factory reset

Hi
yesterday I couldnt start my phone (S5360) anymore. Every time I tried it would freeze during the boot logo. So I tried a factory reset and it worked. But now of course all data has been deleted. Is there a way to get at least my contacts back (maybe my messages too)? Would it help to root the phone and let a recovery program such as Stellar run over the system folders?
I never used google to sync my contacts and didnt create any backup whatsover either....unfortunately.
thanks
Peter

SuperMesna said:
Hi
yesterday I couldnt start my phone (S5360) anymore. Every time I tried it would freeze during the boot logo. So I tried a factory reset and it worked. But now of course all data has been deleted. Is there a way to get at least my contacts back (maybe my messages too)? Would it help to root the phone and let a recovery program such as Stellar run over the system folders?
I never used google to sync my contacts and didnt create any backup whatsover either....unfortunately.
thanks
Peter
Click to expand...
Click to collapse
i don't think it's possible (easily). your contact saved in internal memory. any recovery software need raw access your media. maybe possible to create partition dump from recovery mode and do recovery to that image, but to really get all your data back you need a lot of work. my advice, enable sync to google contact. it's help a lot, especially if you have multiple android device or change your rom frequently.
btw, we already have Q/A section. better to put this kind of question in that section.

for the contact...you can make a backup easily by import your contact into your sdcard (*vcf file). thats the easiest method. for the sms, there are a lot of sms backup app out there. use your hand a little bit on google and you'll surely find it.

[Q] contacts close after root droid 2

I rooted my Motorola Droid 2 R2D2 with no problem. Everything was working fine until today, I went to look up one of my contacts and it closed. The only information I have found talks about Yahoo, but I only use Gmail and my contacts are linked to my phone. I have been looking for an example of the /system/app file so I can compare it to what is currently in my file? I thought I had made a backup but I did not do a nandroid backup.

I rooted my Motorola Droid 2 R2D2 with no problem.
Click to expand...
Click to collapse
you posted like 3 times that, you couldn't get rooted
that said nothing you did, should have effected contacts
first try to backup contacts
1 are contacts synced with Backup Assistant℠ Plus: Contacts or Contacts.Google.com?
2 also backup contacts on sd card, open contacts app/menu/import/export select export to storage/ok
3 use "sms backup +", for texts and call log
un-sync google account(s) menu/settings/accounts & sync/ uncheck contacts
then you can try menu/settings/apps/all/contacts force stop, then clear data, then reboot
if contact still not working menu/settings/apps/all/contact storage app/ force stop and clear data then reboot
re-sync google contacts, wait for contacts to re-sync

Thank you
I used the CD iso to root my phone like you advised me to do. I forgot to go back to that Thread and post that. Thank you for the help on rooting my phone. I will go through the steps that you posted and I will let you know how that works out.
I am using Contacts.Google.com.

Still cannot open individual contacts
I went through all of the steps that you provided me and when I open a contact it goes right back to the contact list. What would you suggest next?

did you wipe app data and reboot, and wipe cache?
could try wiping dalvik cache in cwm advanced options
phone will take a few mins to reboot after that
fix permissions in cwm
factory restore
or flash sbf (ezsbf for r2d2 622)
Sent from my XT862 xda premium

same problem after factory reset
sd_shadow said:
did you wipe app data and reboot, and wipe cache?
could try wiping dalvik cache in cwm advanced options
phone will take a few mins to reboot after that
fix permissions in cwm
factory restore
or flash sbf (ezsbf for r2d2 622)
Sent from my XT862 xda premium
Click to expand...
Click to collapse
I reset the factory defaults but I still cannot add a new contact with my phone or open the information about any of my contacts. Below is a link to a list of all of the files that are in my /system/app.
https://drive.google.com/?tab=mo&authuser=0#folders/0B5we9wI-7IurZ3laUWR0T2Rpelk

Same problem
bryansailer said:
I reset the factory defaults but I still cannot add a new contact with my phone or open the information about any of my contacts. Below is a link to a list of all of the files that are in my /system/app.
I had the same problem after rooting my phone. I would try to save a new contact (all other contacts had been saved under google and back up assistant so they weren't a problem) and it would revert back to the home screen. What I did was reflash A955.2.3.4.fixed.sbf file and then run RootDroid2.bat which fixed things. I also think it is possible that I deleted too many motorola blur apps possibly messing with the contacts, either way doing this fixed it. You can find the root files in the forum..the packaged file is called RootDroid2update I think.
Click to expand...
Click to collapse

Cannot restore backup from Samsung Cloud

Hi, in these days my phone was sent to service repair. Now all data is cleared. Before repair I made a full backup via Samsung account.
Now I can't restore backup, also tried wipe data and re-flash firmware.
At first boot tried to restore backup, when it search for backups, it appear a loading bar with something like "Restore" and it looking for backups but it will disappear in few seconds.
I have minimum of 3 backups stored, tried to redo a backup manually and restore but I can't, same via Settings->Backup and restore.
What can I do? It seems that I can't restore my past and future backups.
Thank you

Hi, I have same problem, did you already solve it?

Not yet, I think that it's not a problem related with the smartphone but with the account. I think that we have to call Samsung support.

Same issue here with S7!

SOLVED! Resetted the app Samsung Cloud and then updated, reboot, wait 2/3 mins and restored backup successfully.

Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk

sudaltsov said:
Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk
Click to expand...
Click to collapse
Yes, cleared cache and data. It worked for me.
You may try to see logs.
1. Open dialer and compose *#9900#, clic on DEBUG LEVEL and select MID or HIGH, your device will reboot automatically.
2. Redo the procedure to try to restore backup(in this way you will generate the logs for your issue)
3. Open dialer and compose *#9900#, clic on RUN DUMPSTATE/LOGCAT/MODEM LOG, wait for the process to complete and select COPY TO SD CARD (include CP RAMDUMP)
4. Search for the log file and see if you can read something wrong.

Contacted Samsung Support. And that is exactly what they did - updated (some nontrivial way) Samsung Cloud app. Then I could do the restore! Hurray!

what should i do next after this?

If anyone still has this issue, what worked for me was to go to Galaxy Apps and update the Cloud app. (You have to display system apps.)
It's a tip I found here:
https://forums.androidcentral.com/s...rver-try-again-later.html?passport=1548204689

You can follow the steps to get back your Samsung data.
1. Recover the wanted data from Samsung Account. To get back your files, you need to go to Settings and elect Accounts once again. Next, choose Samsung account and tap on Restore. After that, you can select the file types that you want to restore and click on Restore now to start restoring.
2. Confirm your option. After taping on the Restore now option, a pop-up prompt will appear to ask you to confirm your action. Just tap on ok to proceed the process.

I had a problem with restoring my repaired phone. It turned out I had two Samsung Cloud accounts; one with one phone contact and approximately 6 photos. The two SC accounts were attached to two different emails. I found this out by logging in to Samsung Cloud on my PC. Then I had to do a hard restore on my phone and then I was able to sign in to the correct SC account and could restore my precious data.