White Noise on Call - X Style (Pure) Q&A, Help & Troubleshooting

Does anyone else have an issue with a light static Noise while the ear speaker is on while on call you can hear it kick on then off while someone us talking its in the background any fixes is it software or hardware related thanks

Only since i turned on advanced calling. Thanks Verizon...

i also have that White noise from top speaker using eu model from germany
---------- Post added at 08:11 PM ---------- Previous post was at 08:09 PM ----------
does somebody know how to fix it?

AT&T in US and I don't get any white noise feedback... May be carrier related?

I'm on vzn, I also have this with advanced calling. Thoughts?
Sent from my XT1575 using Tapatalk

This defect? In my unit there is also a white noise

thuggn16315 said:
Does anyone else have an issue with a light static Noise while the ear speaker is on while on call you can hear it kick on then off while someone us talking its in the background any fixes is it software or hardware related thanks
Click to expand...
Click to collapse
actually I did notice this when I activated advanced calling. someone from t-mobile called me from an s6 edge plus and i was like holy crap that phone sounds so good! I didn't think advanced calling worked between carriers?? either that phone sounds real good, or advanced calling works with t-mobile and verizon lol
Sent from my Moto X Pure Edition

On AT&T and have continuous background static. Haven't used the phone function much yet so I'm hoping it's not a constant. I can hear the other person loud and clear but there is slight static on the call as well.

Noise top speaker
I also have noise on the top speaker. Irritation when calling but also notisable while listening to music or watching videos. Also have the popping sound and crackling at high volumes. The crackling can be minimized by changing settings in the equalizer in play music app. Mine where set to base and I set them to balanced, better than before.
Problem for me, should I return the phone? I still want the Style/Pure. But what if it is software related? Maybe the next phone will be the same. No one knows.
Anyone got a new flawless phone after returning the first?

Related

Low microphone volume?

Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.

[HELP] Mic sensitivity in calls

Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I have an issue with that as well. All this time I thought I was the only one
Same problem for me too....when calling they can't hear me at all but when I turn the loudspeaker on they hear me fine....
Any ideas why or how to fix it?
Sent from my Nexus 4 using xda app-developers app
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
acegolfer said:
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the opposite like one of the fellow forumistas... during a voip call or video call on skype my mic goes silent. Is this a software issue?
---------- Post added at 07:33 AM ---------- Previous post was at 07:01 AM ----------
-Mindroid- said:
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
Click to expand...
Click to collapse
Just tried your little hack... if you make a skype call or video you can put the jack in once and pull it out and the call continues normally...So you are suggesting it is a kernel issue?
Yup happens to me. Its either i raise my voice or take the phone closer to my mouth...
Sent from my Nexus 4 using xda app-developers app
A couple of people have told me to speak up during the call, i haven't tried speaking on loudspeaker though. only had the phone for 2 days. Running PAC with Franco kernel.
Sent from my Nexus 4

[Q] Static Hiss LG G2 Earpiece

I will say I bought this phone a week ago and love it but I am having one problem I noticed with the earpiece. I never noticed this till the other day when in a quiet room I went to make call and could hear a slight static or hiss coming from the earpiece before even making the call. Its not that loud but and seems similiar to the Nexus 4 problem. Now this will occur even if you are not making a call just put your ear up to the earpiece and there will be a light static hiss. I went to the ATT store to test their model on display and same thing you can hear a slight static hiss. I am wondering if this is normal since the store display had this and has anybody else noticed this. Thanks Again
PS I have the ATT Version and only notice in a silent area.
Are you talking about headphones? Or a Bluetooth headset
Sent from my LG-D800 using Tapatalk
The earpiece speaker when you make a call if you listen in a quiet setting when not making a call you hear like a static hiss sometimes you have to wait about 20 seconds to hear it and I noticed this with the display at a local att store. Thanks
try putting the earpiece speaker up to your ear do not make a call and just listen there a slight static hiss. I am not sure if this is interference but there have been comments on the verizon and sprint versions as well. Thanks
Earpiece speaker?
I'm having a hard time figuring out if you're talking about the phone itself, or you're using headphones.
If you're talking abut the phone itself, then I don't really know...
Maybe you can see a audio out partial wakelocks in bbs? I'm guessing it's something that hasn't shut the speaker off and is still running in the background.
My phone doesn't have this problem lol I hear nothing and I'm on AT&T version as well.
Sent from my LG-D800 using Tapatalk
Its the earpiece speaker on the phone go into a quiet room total silent. Then simply act like your going to make a call but dont put the phone up to your ear and listen there is a slight static hiss coming from the speaker. I also posted a link that describes this better than I can. Thanks
http://forum.xda-developers.com/showthread.php?t=2502825
I have a quick question what version are you on 4.2 or kitkat. Thanks

Buzzing/distortion sound with earphones

Just got my Oneplus Two yesterday and I'm really exciting over the phone.
Applied the tempered glass screen protector and started using the phone.
Some minor annoyance like echo-ing when using speaker mode which I'm fine with it since it can be fixed later on via a software patch.
But after some more playing, to my dismay, it seems like I might have a faulty set. (I don't see anyone complaining about it)
For me, when I plug in my JHAudio earphones and the phone is doing absolutely nothing, it is silent, as it should be. As soon as I swipe the phone, or there is any activity on the screen, there is this buzzing noise that is present until the activity stops. For example, when I swipe the phone, as the display is transitioning, there is this noise, after the transition has stopped, it returns back being relatively silent.
This is especially prominent when I'm opening a game with no background music. I can ear the buzzing / distortion-like sound present. Even when there is sound, I can still hear the buzzing. It seems like there is some interference present on.
Anyone else having similar issues?
I have experienced a similar issue when plugging the phone into my aux port in my car. I would get a really loud distorted audio sound when using Google play music the first couple of times I plugged in my phone, but I haven't experienced any distortions since. I have a feeling this is related to my other speaker phone problem.
Whenever I activate speaker phone during voice calls, I hear heavy distortion.
Sent from my ONE A2005 using Tapatalk
What did you do to get rid of it? The noise sounds like it is interference occurring.
I'm starting to regret getting the OP2. Should have waited longer and got the 5x or 6p
NFC was nearly a deal breaker and this. This "noise" .
The worse part is that I bought the set via a local distributor using the invite (it seems like there is some cooperation between oneplus and Lazada) so there is no "Order No." in my oneplus account and I can't create a ticket for it. Don't even know how to RMA it.
Also noticing this - it seems bizarre, but yes, something like opening the drawer or swiping across homescreens causes a tiny short static/interference noise when using headphones. Given the reports of OP customer service, I will probably put up with it rather than send the thing back, but doesn't mean a fix wouldn't be great if anyone finds one
Bumping this thread since it's completely related to my issue.
When nothing is moving on the screen, there is no buzzing/distortion/static noticable but the moment I touch my screen (or put my phone in or out of sleep mode) I hear this noise.
Keep in mind that it's not really loud so I only hear it when I am using my phone when it's completely quiet. (It's extremely annoying when watching the news or a movie at night).
EDIT: just decided that i'm returning the phone. Even after the invitation system you get a faulty phone. I really liked the phone but this experience just put me over the edge.
With my Oneplus X I have the same issue. It is highly annoying and I just submitted a ticket on this issue.
I was wondering if every phone has this problem (and that most people don't pay attention to it) or whether it is only in a subset of phones. If that's the case I might consider to RMA it.
Are there other people WITHOUT this problem?
poopje said:
With my Oneplus X I have the same issue. It is highly annoying and I just submitted a ticket on this issue.
I was wondering if every phone has this problem (and that most people don't pay attention to it) or whether it is only in a subset of phones. If that's the case I might consider to RMA it.
Are there other people WITHOUT this problem?
Click to expand...
Click to collapse
Hi!
Did you figure out how to get rid of the static noise? I got it too and have tried everything to get rid of it but nothing worked
---------- Post added at 01:21 PM ---------- Previous post was at 01:11 PM ----------
Artemicion said:
Also noticing this - it seems bizarre, but yes, something like opening the drawer or swiping across homescreens causes a tiny short static/interference noise when using headphones. Given the reports of OP customer service, I will probably put up with it rather than send the thing back, but doesn't mean a fix wouldn't be great if anyone finds one
Click to expand...
Click to collapse
i had that problem too, if you go to sound and notification and then click other sounds, you can disable all these things like dial pad tones, touch sounds, etc, after i disabled those i didnt hear the static noise when moving around the home screen or then opening apps, however, i still hear the static noise when im watching a youtube video at a low volume at night or then listening to music, i havent figured out how to get rid of that problem
This is just an idea: did anybody try this with earbuds lacking a microphone (or buttons).
I tried some large high fidelity headphones and I did not hear anything, while I do hear it with my earbuds. This difference could be due to impedance differences, but it might also be the microphone which is attached to my earbuds.

Poor call quality (both over cellular network and WiFi)

Hey fellas,
So the call quality on my g4+ absolutely sucks. It doesn't matter if I am using the cellular network (for voice calls) or WiFi (Skype, Duo etc.). People always complain that either there is a lot of static or as if I am talking from an extremely windy location (No I'm not actually in a windy location). And the funny thing is that the problems are the same on both networks, which leads me to believe that it could be a local problem. Maybe something with the microphone or the voice cancellation or perhapps the radio on the device ? Listeners also complain that my microphone is too silent. For video calls, I literally have to put my mouth next to the mic for the other side to listen to me properly.
I have tested my WiFi connection by placing same calls on Skype using G4 plus and my G1 one after another. Not a speck of noise in the G1.
Now I bought this device in India and am currently in Germany which makes approaching customer service a bit tricky.
Has anyone had problems like this? Any suggestions or fixes? BTW, running a stock device with no custom changes whatsoever.
I wouldn't say for sure but maybe it's cause the in-call audio and loudspeaker both use the same speaker.
Or something to do with your network provider? Perhaps?
But like I said, I am not sure if this might be a reason for poor call quality.
from Moto™ G⁴ Plus (XT1643) running BeanStalk 6 ROM
I am leaning on striking off network issues as the same SIM and WiFi result in clear voice on my 1st gen G. I just went through resetting network settings first and the whole device finally, but to no use.
Can anyone share how their mic works during a video call. Is it loud enough from around 15cm distance for the other side to hear them properly? Just want to make sure that it's not a general device problem.
OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.
pratik11 said:
OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.
Click to expand...
Click to collapse
Do you use a body cover?because some covers can also cover the noise reduction hole.
anhoxhrs said:
Do you use a body cover?because some covers can also cover the noise reduction hole.
Click to expand...
Click to collapse
I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.
pratik11 said:
I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.
Click to expand...
Click to collapse
Lol,then i would suggest visiting service center.

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