Just got my Oneplus Two yesterday and I'm really exciting over the phone.
Applied the tempered glass screen protector and started using the phone.
Some minor annoyance like echo-ing when using speaker mode which I'm fine with it since it can be fixed later on via a software patch.
But after some more playing, to my dismay, it seems like I might have a faulty set. (I don't see anyone complaining about it)
For me, when I plug in my JHAudio earphones and the phone is doing absolutely nothing, it is silent, as it should be. As soon as I swipe the phone, or there is any activity on the screen, there is this buzzing noise that is present until the activity stops. For example, when I swipe the phone, as the display is transitioning, there is this noise, after the transition has stopped, it returns back being relatively silent.
This is especially prominent when I'm opening a game with no background music. I can ear the buzzing / distortion-like sound present. Even when there is sound, I can still hear the buzzing. It seems like there is some interference present on.
Anyone else having similar issues?
I have experienced a similar issue when plugging the phone into my aux port in my car. I would get a really loud distorted audio sound when using Google play music the first couple of times I plugged in my phone, but I haven't experienced any distortions since. I have a feeling this is related to my other speaker phone problem.
Whenever I activate speaker phone during voice calls, I hear heavy distortion.
Sent from my ONE A2005 using Tapatalk
What did you do to get rid of it? The noise sounds like it is interference occurring.
I'm starting to regret getting the OP2. Should have waited longer and got the 5x or 6p
NFC was nearly a deal breaker and this. This "noise" .
The worse part is that I bought the set via a local distributor using the invite (it seems like there is some cooperation between oneplus and Lazada) so there is no "Order No." in my oneplus account and I can't create a ticket for it. Don't even know how to RMA it.
Also noticing this - it seems bizarre, but yes, something like opening the drawer or swiping across homescreens causes a tiny short static/interference noise when using headphones. Given the reports of OP customer service, I will probably put up with it rather than send the thing back, but doesn't mean a fix wouldn't be great if anyone finds one
Bumping this thread since it's completely related to my issue.
When nothing is moving on the screen, there is no buzzing/distortion/static noticable but the moment I touch my screen (or put my phone in or out of sleep mode) I hear this noise.
Keep in mind that it's not really loud so I only hear it when I am using my phone when it's completely quiet. (It's extremely annoying when watching the news or a movie at night).
EDIT: just decided that i'm returning the phone. Even after the invitation system you get a faulty phone. I really liked the phone but this experience just put me over the edge.
With my Oneplus X I have the same issue. It is highly annoying and I just submitted a ticket on this issue.
I was wondering if every phone has this problem (and that most people don't pay attention to it) or whether it is only in a subset of phones. If that's the case I might consider to RMA it.
Are there other people WITHOUT this problem?
poopje said:
With my Oneplus X I have the same issue. It is highly annoying and I just submitted a ticket on this issue.
I was wondering if every phone has this problem (and that most people don't pay attention to it) or whether it is only in a subset of phones. If that's the case I might consider to RMA it.
Are there other people WITHOUT this problem?
Click to expand...
Click to collapse
Hi!
Did you figure out how to get rid of the static noise? I got it too and have tried everything to get rid of it but nothing worked
---------- Post added at 01:21 PM ---------- Previous post was at 01:11 PM ----------
Artemicion said:
Also noticing this - it seems bizarre, but yes, something like opening the drawer or swiping across homescreens causes a tiny short static/interference noise when using headphones. Given the reports of OP customer service, I will probably put up with it rather than send the thing back, but doesn't mean a fix wouldn't be great if anyone finds one
Click to expand...
Click to collapse
i had that problem too, if you go to sound and notification and then click other sounds, you can disable all these things like dial pad tones, touch sounds, etc, after i disabled those i didnt hear the static noise when moving around the home screen or then opening apps, however, i still hear the static noise when im watching a youtube video at a low volume at night or then listening to music, i havent figured out how to get rid of that problem
This is just an idea: did anybody try this with earbuds lacking a microphone (or buttons).
I tried some large high fidelity headphones and I did not hear anything, while I do hear it with my earbuds. This difference could be due to impedance differences, but it might also be the microphone which is attached to my earbuds.
Related
Anyone else have this problem? Everytime I call anyone they say I sound like a robot and they can barely understand me, its definitely the phone and wondering if this is a common issue or I just need to go replace my phone. Also being inside the 14 day return, can i just go in there and get another phone from tmobile or do i have to send it off?
i had a similar problem, i was on the phone with my gf the other night while in a car and she couldn't understand me because of all the noise, this may be because there is no second noise canceling mic. the funny thing is when i use to call on my g1 it wasn't a problem and that phone only has one mic, this is making me reconsider and go back to HTC
With all the phones getting noise canceling mics, I am starting to wonder if they really help alot....iPhone, Nexus, Droid X even has 2...
I saw some vid test of iPhone noise canceling and it didnt seem to work.....
2071 said:
i had a similar problem, i was on the phone with my gf the other night while in a car and she couldn't understand me because of all the noise, this may be because there is no second noise canceling mic. the funny thing is when i use to call on my g1 it wasn't a problem and that phone only has one mic, this is making me reconsider and go back to HTC
Click to expand...
Click to collapse
Take the phone back and exchange it for a new handset. I have no problems at all. After reading this post, I even tested it out and called a few friends and asked them if they could hear me ok both on the phone and on speaker.
If you're talking about the HTC HD2, that's the worst OS ever. Windows? Seriously? Over Android?
Well, if it's any help:
My first Vibrant had a faulty headphone jack, that would short out at the slightest touch. I'm talking: 'brush-the-cable-or-jack-and-it-shorts' shorting out. It was completely unacceptable.
And that's what kind of worries me with the phone. It doesn't rattle or anything, and is solid in terms of plastic construction -- but it just feels cheap.
I guess we'll find out more in the coming weeks. Thanks for reporting that microphone issue. I'll be asking my friends to report on my voice quality to ensure that mine is working properly.
I have the exact same problem....this only after I rooted... what the heck is going on?
There's no automatic gain control. The mic input easily clips. Most other devices adjust the input to the noise floor where a loud voice easily walks over the background.
Any solujtion guys?
I don't have any solution, but I can't hear and they can't hear me when I'm driving in my car. Never was an issue with my G1 or MT3G. I've been using the headphone w/mic that came with the phone for when I'm driving. (to cheap to buy a bluetooth headset) I did cut one of the sides off of that so it's just for one ear now. (left the side with the mic obviously.)
As of about 2 weeks now, i have been getting this same complaint from a few people. They used the exact term "u sound like a robot or something" i have no clue what it may be and im past my 14days, thinking about just calling tmobile and complaining b/c its getting annoying.
$5 says one of you in this thread has your finger over the mic hole... just saying.
I noticed through the Bluetooth in my car which has always worked flawlessly my Vibrant comes through as having really muffled scratchy sounds at times. Full signal strength. I sound bad and the person talking sounds bad. This works flawlessly with my 5800, 3 iPhones, E65. All on the same routes I use every day.
s15274n said:
$5 says one of you in this thread has your finger over the mic hole... just saying.
Click to expand...
Click to collapse
I tried that and it didn't help. The microphone was saturated and clipping. The other party couldn't hear anything over the noise.
while driving I have been told that I sound like I am under water.
this was one of the reasons, I traded in mine for a new unit. waiting on a fix
this happens to me especially when i'm driving and i have the air on high. Im sure it doesn't help that i have a 3inch exhaust and a big turbo making noise either though
I have the same problem on my UK version (Galaxy S).
I have tinkered with the voice TX levels in one of the service menus but it made no difference. No matter how loud I speak into the mic it never gets louder at the other end! It's only just audible and it's driving my friends mad to the point where they can't be ar5ed to phone me!!!!!!!!!!!!!
Thanks guys.
I just want to jump in here even though this is an old thread so i can log my complaint too - the voice quality of the mic microphone on this phone is really poor - i am under the 14 days return and i'm am really close close to returning both of them i bought... anybody come up with a fix? A replacement microphone with better quality would probly go a long way.
I've been getting complaints from the other side as well. Even when using the voice recorder it doesn't sound very clear. I've been using the headset a lot, but I don't think its any better w/o it. Oh and also, often I try to use voice search and it says i didn't say anything... I then plug unplug and then it works. Dunno whats going on.
Also, I put it to charge yesterday, and it wouldn't turn on - only the home keys were lighting up. So I pulled out the battery and it smelled burned. Still does 24 hours later.
But it seems to be working fine anyway.
How long does warranty replacement take if ur past 30 days?
Thanks!
The vibrant is pretty much unless for me for phone calls. I switched back to my nokia N900. i can not make phone call from in my car the people on the other line can not hear me at all. Even in quiet areas its still muffled/choppy. My finger is not over the mic hole. My nokia has no problems with this at all even in a very very loud car with the windows down going 60.
Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
ZappiestOyster said:
Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
Click to expand...
Click to collapse
I get the same noise, but mine is constant. Whenever a sound plays, the white noise/hissing in the background comes up and continues for 5-10 seconds after the sound is played and then goes out. Then when another sound happens, it does it again.
It almost makes using headphones unbearable.
I've tried multiple sets of headphones too, it does it on them all.
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
jfellows said:
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
Click to expand...
Click to collapse
I don't think it's that - if the curved surface was the culprit, the sound wouldn't vanish after a few seconds. It almost seems like a software issue.
Thanks for confirming the behavior!
I only hear the hissing sound for a few seconds after plugging it in to the jack...
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
People I've called with the built in headphones/mic say the noise levels are so extreme they are unusable. Hopefully the free Bluetooth headset we're all getting will fix that issue...
Hello!
This is normal when companies use cheap DACs and amps for sound replication. The DAC turns on when you play sounds, and turns off when there's a period of no sound. If it's a cheap system, there's a noticeable base sound/noise that is added to your signal.
When you have music playing, that, of course, is drowned out by the music. Thus, you won't hear it unless you have really soft music, say, a few bars rest in your classical album or something.
The problem also is more noticeable with low impedance earphones (IEMs, for example).
A possible, easy way to fix this is to use an inline resistor/impedance cable on your headphones, since typically this noise does not vary with volume (in my experience). Then, you bump up the volume on your device... if it's powerful enough to do it. Otherwise, you'll have to inline resistor, a clean-sounding portable amplifier (powered by additional), and then your headphones. It gets pretty bulky...
Alternatively! Separate your music player and your phone. Unfortunately, the DVP has such a nice Zune interface. And still, with cheap music players you can hear the hiss if you're careful. I can hear this on iPods with my earphones still...
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
linj said:
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
Click to expand...
Click to collapse
Just to let you know, the HD7 does not have the hissing/static that the DVP does. I've tried the HD7, Samsung Focus and DVP and HD7 had the best sound quality in my opinion. The Focus sounds muffled compared to both HD7 and DVP.
I've got the same hissing noise on mine, but I think it's an issue with a crappy DAC as it's only there when there is sound. I was hoping to replace my Zune HD but there's no way that's gonna happen with this noise - it's AWFUL!
I'm really thinking about moving to a Samsung Focus. I loved this phone when I first got it, but over time I just uncover more and more I don't like.
Arcarsenal said:
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
Click to expand...
Click to collapse
Very true. Almost every phone I've used has this. It's more noticeable on some phones than others but it's nothing unique to the DVP.
Bringing this back to the top, I've observed something on my new model, though I could have sworn the one I sent back for a refund did not have this problem...and it only occurs with earbuds, and not ear phones (I have a big pair of medium to high quality full-size Creative earphones, the buzzing is not audible at all with them.
Since this phone seems reasonably crash-free, I'm reluctant to press Dell for a replacement, especially if, viola, all the DVPs have this problem. Mine seems particularly loud, but that may be a combination of the Zune Premium earbuds I'm using and other factors. As others said, it vanishes briefly if you pause a song (like the sound output is switching off to save electricity or whatever) but resumes immediately. I might be better off just going through various earphones and finding a brand that's of at least the quality of my current earbuds but minimizes the effect.
EDIT: Additionally, lowering the volume simply makes it much more noticeable.
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.
Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
I hope mine won't have this problem.
*wierd double post an hour later*
dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
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I got that the first time you said it.
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
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Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
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I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?
Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.
I just got my moto x Pure a few days ago and i noticed when i receive a text message i get this pop noise after the notification sound stops playing. I went in the settings to change the notification sound and as im switching between them they all have a pop noise always after there done playing or sometimes before playing. If i try to change the ring tone it doesn't happen, they start and end fine with no pop noise. I remember having a similuar issue with my nexus 4 and to remedy the situation i would disable touch sounds and vibration but it doesnt seem to help with this phone.
Someone on reddit said he had the same issue. Anyone else experience this ?
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
robjbw said:
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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i adjusted the bass in the audio equalizer and it seems to help with ring tones like the zeta, at least i think it did.
I dont get the pop noise when i play a youtube video or listen to google music, so its weird to me.
robjbw said:
Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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Thank you for posting this. Now I know I'm not the only one with the problem. I was worrying I'd have to do an RMA, but maybe this'll be fixable with a software update.
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
carlz28 said:
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
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I don't want to highjack the thread, so we should probably move here to discuss crackling: http://forum.xda-developers.com/moto-x-style/help/bad-speaker-crackling-t3200536
The speaker crackling and pop noise after notifications may be seperate issues
ciproxr said:
The speaker crackling and pop noise after notifications may be seperate issues
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Pretty sure they are. I have both though. I notice the pop very easily at night. I have a few apps set to priority, so they'll ring even when I'm sleeping. Last night I got a couple notifications and definitely heard an audible pop about a second after the tone stopped playing. It seems like it happens when power is being cut to the speaker.
My Nexus 6 had similar QC issues. The phone stopped detecting SIM cards about a month after I bought it. Moto sent me a replacement which I sold because it was NIB. Beginning to worry that Lenovo is cheaping out a bit too much on their flagships.
I don't have my phone in hand yet so...has anyone tried some third party ringtones or notifications? The reason I ask is because I imagine it's possible that the default recorded sounds may have some type of silent space after the "music" or the sound stops causing this. Maybe somebody can try a few home made ones to see if it still happens.
Yes i tried third party notification sounds. Same thing happens
Anyone else affected by this bug
Getting the pop noise as well. It's very noticeable. I'll hold off for awhile and see what Moto does about the issue.
I've got it as described above. Sounds like power coming on and then cutting off. Reminds me of powering on and off an old boombox from the 80's.
Sent from my XT1575 using Tapatalk
I have no POP noise at all. As I said before I think it has to do with the earliest batches that were delivered. Even though I ordered on the second day of pre-order I received mine several days after many others. Maybe I got mine from a second, or later batch?? No speaker distortion either even at full volume!
Decided to return it and get another one. Maybe I just got one of the bad batches. I also had a small scratch on it right out of the box. Would've ignored the scratch if everything else was good... but I can't unhear the speaker crackles and pop.
waiting now for return authorization for this problem, which is a little hairy because I'm not the original owner. I do have the receipt though--shouldn't the warranty transfer?
That pop noise very noticable when using viber...
Also try to press keyboard keys and put the speaker closer to the ear... Its like speakers are turn on/off ...
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
jayochs said:
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
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Maybe with custom kernel it could be fixed?
perhaps, but who knows anymore. lol
Sent from my Moto X Pure Edition