Database Users

phone call audio problem with ameo

I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?

bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I get this on full volume in a small room. Turning the volume down a bit usually seems to solve it. I think the mic is pretty sensitive and can get flooded a bit too easily.

bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I have used both the Ameo and the Dopod rom on the same device and can conirm that this problem is worse on the Ameo rom
Could other dopod users tell their experiences regarding hands-free calling

bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I experienced something similar but only when the caller has a lot of background noise on their end. It's not a consistent problem here so I assume it's not the same issue you're having.

Thanks for the replies - it looks as if the unit is working to spec but that there is a 'built-in' problem when using the phone as a speakerphone. I didn't get this on the spv2000 I replaced with the ameo so wasn't expecting it. Background noise does seem to trigger it - I just tried phoning using the speaker phone to call an answerphone and it worked fine with clear audio at the other end. I think a day or 2 of playing with the volume to minimise the problem is the next step. I'll post back when I can be more definite but would be grateful for any other opinions.
Cheers
BobG

On my U1000 the mic works fine in speakerphone mode. There are no brakeups of voice even while walking mid-traffic. Yes, I have to speak loud but that is expected with background noise over 85db.
However, the speakers do not return sound very loud at all (for a speakerphone). I have to lean way forward and almost put my face on the screen to be able to clearly hear the other side (even in a totally quiet environment).
Would have been great to have had a decent speaker phone, but as it is I'm sticking to my bluetooth headset.
The 2 drawbacks with bluetooth is the answer delay, it takes a good 1 second before the connection is established between the headset and phone. The second thing is the sensitivity of the mic, it picks up everything that goes on around you, and drowns out your voice. I have to move the mic close to my mouth if there is other noises going on around me (but this is most likely a bluetooth headset problem, and not related to the U1000).

OK several calls later and after fiddling about with the volume I've found that the best way for this problem to be overcome is to set the 'in call' volume to its lowest! I've also set the main unit volume to about 40% but that shouldn't really have any effect. It's odd that the best way for the speakerphone to work is on minimum volume - fine for single calls but not much use if I want a few other people to listen in. However this is a very small problem now and the benefits of this device hugely outweigh this small drawback.

[Q] Mic volume

I am having issues with the mic on the iconia. Volume is pretty low. While using gtalk the other side can barely hear me. Has anyone else been experiencing this?

Same here. Testing Fring and using the built-in mic or a headset mic, it is impossible to hear what I am saying. There is no mic adjustment in the Fring app and I can't find one in the tablet settings? Am I missing something that should be very obvious? How do you adjust microphone senstivity?

same problem with gtalk. It's sometime hard to hear what I say

I ve been having the same issues with gtalk. Havent tried any other voip app yet.
Mic works fine in voice recording apps though, so it can't be hardware related.
Maybe honeycomb issue??

Where are the mics?

i think the mic is atthe top of the screen in the crack dead center .click the vol up and click on the/pop up the middle i think is the mic volume .if/im/wrong sorry

I have the same problem on my galaxy tab 10.1 but mic volume seems low on all apps.

Just got the a500 and have experience similar results, mic volume is extremely low.
I have tried it with various voice apps, including gtalk, voice recorder, camcorder, etc, and the voice is really low.
Im begining to wonder that this is a hardware issue.
Is this issue consistent with all a500s? or only some models?

My mic is so low volume as to be virtrually useless. I tried plugging in an external mic and that was slightly better but not enough.
When using the voice recorder app I notice that the meter hardly moves off the stop, something wrong here.

I wonder if this issue is more common than it should be?
http://forum.xda-developers.com/showthread.php?t=1162054

But some people here have said their mic is fine. I am going to check a few out in the shops and see if they are any better. Really, at the moment it's not suitable for skype or google talk which is what I got it for.

I still think its a honeycomb noise canceling issue. Plug In headphones while u record and u will see the difference.

I bought a second A500 yesterday and the microphone records my voice far better than the unit I've had for almost 2 weeks. With the old unit I can barely hear what I speak, but the new one I can hear myself clearly. Manufacturing date of the old one is may, the new one is manufactured in april. It did not get the 3.1 update yet so it's still running stock 3.01. One other thing I like about the new one I just got is that the volume buttons work a bit easier and don't require as much force to push them down.
Rob

silverball.slayer said:
I bought a second A500 yesterday and the microphone records my voice far better than the unit I've had for almost 2 weeks. With the old unit I can barely hear what I speak, but the new one I can hear myself clearly. Manufacturing date of the old one is may, the new one is manufactured in april. It did not get the 3.1 update yet so it's still running stock 3.01. One other thing I like about the new one I just got is that the volume buttons work a bit easier and don't require as much force to push them down.
Rob
Click to expand...
Click to collapse
That's the key right there.
It's a software problem not a material one.
I experienced the exact same thing as you.
Bought a new tablet and tested the mic with stock 3.0.1. The volume was fine.
Updated to 3.1 and the volume was very low.

Well, my mic sucks in a big way. I tried many times to use google talk, tango and so on with horrible results. I have to yell like crazy and they can barely hear me.
So... as a lot of ppl are complaiing and it's a software problem, is it possible they do nothing to solve it????? It shouldn't be that difficult...

dominuspaulus said:
I am having issues with the mic on the iconia. Volume is pretty low. While using gtalk the other side can barely hear me. Has anyone else been experiencing this?
Click to expand...
Click to collapse
I opened up my acer and moved the microphone to the front because before when recordingi couldnt catch a sound coming from recording eg. a person talking.
Now I can at least hear the voices of the people im filming.
For gtalk and skype and stuff i use a headphone set with a mic via the headphones jack, much nicer.
Cheers!

Johnny0906 said:
I opened up my acer and moved the microphone to the front because before when recordingi couldnt catch a sound coming from recording eg. a person talking.
Now I can at least hear the voices of the people im filming.
For gtalk and skype and stuff i use a headphone set with a mic via the headphones jack, much nicer.
Cheers!
Click to expand...
Click to collapse
You don't say things like these and not tell us the how's and the what's. For example, what headset did you use? How did you move the mic to front?
BTW, I'm on 3.1 and have never had an issue with the mic. Just did a recording while I was driving and talking. Still sounds pretty good to me.

goodintentions said:
You don't say things like these and not tell us the how's and the what's. For example, what headset did you use? How did you move the mic to front?
BTW, I'm on 3.1 and have never had an issue with the mic. Just did a recording while I was driving and talking. Still sounds pretty good to me.
Click to expand...
Click to collapse
There is actually a thread further back if you bother to look that I opened and described everything and also uploaded a video to see the mic improvement.
Edit: Here is my thread, http://forum.xda-developers.com/showthread.php?t=1169050
Edit: Headset I used is a brand called EXIBEL Art.no 38-4061, cheap and works PERFECTLY I can hear and be heard as if in the room.

same issues. Sound seems to just stop as well after I use camcorder

Mine works well on any app except gtalk. Although I recently installed voodoo on my rooted Galaxy Tab 10.1 and the mic adjustments helped. Without Voodoo I usually just plug in headphones when I use gtalk and that solves the issue 100%.

Microphone low sensitivity when not on speaker

I have noticed an issue that did not exist with the Galaxy Nexus.
When not on speakerphone the microphone sensitivity is down-regulated significantly from the way it is when it is on speakerphone.
Frequently people connect the phone via auxiliary cable in the car (as a hands-free approach), but in order for it to route the audio to the speakers for the car, it cannot be on speakerphone. However when not on speakerphone the sensitivity of the microphone is limited, it is not the same as on speakerphone, therefore unless you have the phone right beside your mouth, the other party will be unable to hear you (due to low volume).
I assume this is an software change in 4.2, I have tested the issue on two Nexus 4's. When turning back on speakerphone, the microphone increases sensitivity again, and the other party is able to hear clearly again.
This poses a problem if you want to have the phone in your car connected to auxiliary and not right beside your mouth/face. I assume they added this because they assume that if the phone was not on speakerphone then it would be right beside your mouth/face during a call, however this is not at all always the case, especially if you connect your phone via aux in the car.
Anybody else experienced this? Any work-around?

Yes, thats really a shame.
I think, it is the noise cancellation. Nexus One has Niose Cancellation, too.
There I've found out, that I have to make a change in the build.prop to disable this
but I really don't know, where to find the line in build.prop to disable the noise cancellation.
And: You have to root your phone to do this.
It's really a shame, I can't use my Nexus 4 in my car plugged into the auxiliary input

hmm anyone can disable it via build.prop?
reminds me a of the days in Nexus one..

I've opened an issue on Google.
Hoping for many votes, that they can see it.

UKROB86 said:
I have noticed an issue that did not exist with the Galaxy Nexus.
When not on speakerphone the microphone sensitivity is down-regulated significantly from the way it is when it is on speakerphone.
Frequently people connect the phone via auxiliary cable in the car (as a hands-free approach), but in order for it to route the audio to the speakers for the car, it cannot be on speakerphone. However when not on speakerphone the sensitivity of the microphone is limited, it is not the same as on speakerphone, therefore unless you have the phone right beside your mouth, the other party will be unable to hear you (due to low volume).
I assume this is an software change in 4.2, I have tested the issue on two Nexus 4's. When turning back on speakerphone, the microphone increases sensitivity again, and the other party is able to hear clearly again.
This poses a problem if you want to have the phone in your car connected to auxiliary and not right beside your mouth/face. I assume they added this because they assume that if the phone was not on speakerphone then it would be right beside your mouth/face during a call, however this is not at all always the case, especially if you connect your phone via aux in the car.
Anybody else experienced this? Any work-around?
Click to expand...
Click to collapse
Thank you so much for bringing this up. This is my main beef with the phone coming from my Gnex. Hopefully a fix can be found soon.:good:

My suspicion is that this has to do with noise cancellation. The way noise cancellation works is that there are two different microphones at opposite ends of the phone; the one farther away from your mouth picks up ambient sounds and, more faintly, your voice. The one nearer your mouth picks up ambient sounds and, more loudly, your voice. What gets sent over the phone connection is, effectively, the difference between the signals from the two microphones, leaving mostly your voice.
If the two microphones are roughly equal distances from your mouth, they both pick up your voice about equally strongly, meaning that your voice is mostly filtered out with the rest of the ambient noise. Speakerphone mode disables the noise cancellation, so your voice comes through strongly.

.... as I've said in the second post. Other phones don't have trouble with it.
Send from my iPhone 6s

FormelLMS said:
.... as I've said in the second post. Other phones don't have trouble with it.
Send from my iPhone 6s
Click to expand...
Click to collapse
Exactly. This is not simply a noise cancellation problem IMO. Other phones have noise cancellation too but don't have this problem.

FormelLMS said:
.... as I've said in the second post. Other phones don't have trouble with it.
Click to expand...
Click to collapse
Sorry for inadvertently repeating what you said in that post; it's been nearly two weeks since then, and I had forgotten it had been previously mentioned.
Perhaps the other phones with noise cancellation that don't exhibit this behavior simply turn it off if a headphone is plugged in. That would make sense for a speaker-only headphone, but not necessarily for a headphone with an inline microphone, where the voice microphone would still be nearer to you than the auxiliary microphone. If that's the case, it would be nice if that setting were exposed as a controllable option.

Please look here and add as many stars, as you all can:
http://code.google.com/p/android/is... 4&colspec=ID Type Status Owner Summary Stars
I'm the only one who has told it to google and with one star I think no one will see this problem there.
So we have to gewt as many stars and comments as possible.

Any developers can help with the build.prop line to disable this?
I remember pm founder of cyanogen mod and he pointed me the line to disable in nexus one..

I heard if you get an external mic it is much better but I haven't tried myself. This is annoying because I usually just use the aux with my nexus s with no problems >.< Anyone out there got any other solutions?

Yea seriously bump on this topic. This is a massive problem..

Have you all voted on Google page for this problem?

FormelLMS said:
Have you all voted on Google page for this problem?
Click to expand...
Click to collapse
I voted for 1, lets make another

Yes big problem.. I am driving using speaker phone and I can't hear ****..

mgear356 said:
Yes big problem.. I am driving using speaker phone and I can't hear ****..
Click to expand...
Click to collapse
It's the other party not being able to hear when on aux.
Misread.. But Yea if using speakerphone to avoid this problem ull barely be able to hear them, simply not loud enough

[HELP] Mic sensitivity in calls

Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?

extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2

extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I have an issue with that as well. All this time I thought I was the only one

Same problem for me too....when calling they can't hear me at all but when I turn the loudspeaker on they hear me fine....
Any ideas why or how to fix it?
Sent from my Nexus 4 using xda app-developers app

My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.

acegolfer said:
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the opposite like one of the fellow forumistas... during a voip call or video call on skype my mic goes silent. Is this a software issue?
---------- Post added at 07:33 AM ---------- Previous post was at 07:01 AM ----------
-Mindroid- said:
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
Click to expand...
Click to collapse
Just tried your little hack... if you make a skype call or video you can put the jack in once and pull it out and the call continues normally...So you are suggesting it is a kernel issue?

Yup happens to me. Its either i raise my voice or take the phone closer to my mouth...
Sent from my Nexus 4 using xda app-developers app

A couple of people have told me to speak up during the call, i haven't tried speaking on loudspeaker though. only had the phone for 2 days. Running PAC with Franco kernel.
Sent from my Nexus 4

Poor call quality (both over cellular network and WiFi)

Hey fellas,
So the call quality on my g4+ absolutely sucks. It doesn't matter if I am using the cellular network (for voice calls) or WiFi (Skype, Duo etc.). People always complain that either there is a lot of static or as if I am talking from an extremely windy location (No I'm not actually in a windy location). And the funny thing is that the problems are the same on both networks, which leads me to believe that it could be a local problem. Maybe something with the microphone or the voice cancellation or perhapps the radio on the device ? Listeners also complain that my microphone is too silent. For video calls, I literally have to put my mouth next to the mic for the other side to listen to me properly.
I have tested my WiFi connection by placing same calls on Skype using G4 plus and my G1 one after another. Not a speck of noise in the G1.
Now I bought this device in India and am currently in Germany which makes approaching customer service a bit tricky.
Has anyone had problems like this? Any suggestions or fixes? BTW, running a stock device with no custom changes whatsoever.

I wouldn't say for sure but maybe it's cause the in-call audio and loudspeaker both use the same speaker.
Or something to do with your network provider? Perhaps?
But like I said, I am not sure if this might be a reason for poor call quality.
from Moto™ G⁴ Plus (XT1643) running BeanStalk 6 ROM

I am leaning on striking off network issues as the same SIM and WiFi result in clear voice on my 1st gen G. I just went through resetting network settings first and the whole device finally, but to no use.
Can anyone share how their mic works during a video call. Is it loud enough from around 15cm distance for the other side to hear them properly? Just want to make sure that it's not a general device problem.

OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.

pratik11 said:
OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.
Click to expand...
Click to collapse
Do you use a body cover?because some covers can also cover the noise reduction hole.

anhoxhrs said:
Do you use a body cover?because some covers can also cover the noise reduction hole.
Click to expand...
Click to collapse
I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.

pratik11 said:
I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.
Click to expand...
Click to collapse
Lol,then i would suggest visiting service center.