OP2 Not charging until rebooted - OnePlus 2 Q&A, Help & Troubleshooting

I've been having an issue with my OnePlus 2 since I got it where sometimes it won't charge until I've rebooted the unit. It will not lose battery while plugged in and in this state but says not charging and shows the plugged in battery icon. Anyone else having this issue?

Yep, but I usually don't use the official cable/charger.

Yah, I am also facing this problem with my brand new OP2.

Yeah same issue with my handset. It would use the USB data connection and everything will work fine. But it won't charge, for which I require a reboot.
I called up their customer care and I was asked to clear the cache, which I did. Will post my observations further

I get this issue too. Hopefully it's a software issue that can be fixed on all opt. Are any of you on a custom rom or kernel?
I'm on stock rom with AK kernel.

clear cache
Getting this very annoying issue also. Its clearly software because, as mentioned, a reboot solves this.
Can you tell me what cache they asked you to clear? How did you actually do this?
Cheers
Noam M.

I received my phone yesterday, and charged it up to 100%. Today it refused to charge from my computer, and I had to plug it into the wall with the AC adapter to get it to charge. I will try a reboot next time and see if that works.
I'm running it 100% vanilla.

Me too - same issue.
Stock Cable always (others are still no delivered..)
also Stock Kernel + ROM (Oxygen 2.1.1)

I have the same issue: it charged when plugged into the AC adapter or an Anker, but wouldn't charge when connected to my MacBook. It still drew its power from the USB connection though, so it stayed at the same battery level. A reboot did not help. Using the rooted stock ROM (2.0.3).

Same issue here though I have only had this problem while charging via PC USB port. Charging from AC power adapter works fine every time.
I am on a 1 month old OnePlus 2 A2003 (European) with Android 5.1.1, kernel 3.10.49 and Oxygen OS 2.1.1.

Also encountering this problem – it appears that after the phone successfully charges to 100%, it needs to be rebooted before it enables charging from a USB port again. Charging using a wall charger seems to work at any time.
There's a discussion about this issue over on the OP forums. Just thought I'd cross-link the two.
I haven't received the 2.1.2 update yet; will post if it fixes the problem.

Well, so far it looks like the 2.1.2 update fixed the issue indeed, at least for me and one other poster over at the OP forum.

Try These :
1. reboot in bootloader mode. (switch off -> power button + vol. low)
Wipe Cache (if you wipe data your phone will be reset!)
It should work now!
2. Let your battery go to 0% and wait for 5 minutes, now plug it into charge, it should work properly now.
Do Thank! if it worked!

Related

[Q] evo charge issue

my evo will not stop charging when disconnected from charger and wont connect to comp pleas help need to fix asap
What Rom are you running ? What Recovery are you using ? What Kernel are you using ? You said it will not connect to the computer. Have you Updated HTC Sync ?
Not charging while phone is on..
Hi guys,
I am facing a very unique issue(basically i didnt find any thread which had the same problem as mine). My Evo does not charge while the phone is switched on nor can i connect it to my comp from the recovery after i mount it in usb mode. It charges properly while it is powered off. I have tried installing jellybread & mokeeos roms with tiamat kernel but they go into boot loop.
It is really inconvenient since i have to switch off the phone for it to charge. Please help.
The details of the system are below:
RoM: rooted stock rom from xda thread (http://forum.xda-developers.com/wiki/HTC_Evo/ROMs)
the kernel is also stock
I am using Amon Ra recovery 3.11
Please do help me out with this.
I figure its a software problem since it is charging properly when switched off.
Are you Full Root "S-off" ? Have you tried using a different charger / cable combo ?
TEAM MiK
MikROMs Since 3/13/11
evo charge issues
Yes, My phone is fully rooted and s-off.
also i have tried using several charger, cable combos.
When it is in fastboot, i can flash files, threre is not problem there, but when I turn on USB mode in the recovery, it does not detect on the computer.
Also It charges when off, but does not when fully switched on. 1 thing that i now noticed was that sometimes, it starts charging when switched on, and then stops after 1 minute or so.
Also the battery drains extremely quickly now. This was not the case before this happened.
It would be great if you could help me out here,
israfild said:
Yes, My phone is fully rooted and s-off.
also i have tried using several charger, cable combos.
When it is in fastboot, i can flash files, threre is not problem there, but when I turn on USB mode in the recovery, it does not detect on the computer.
Also It charges when off, but does not when fully switched on. 1 thing that i now noticed was that sometimes, it starts charging when switched on, and then stops after 1 minute or so.
Also the battery drains extremely quickly now. This was not the case before this happened.
It would be great if you could help me out here,
Click to expand...
Click to collapse
Sounds like a bad battery or bad charging port... cheapest way to test is to buy a battery from ebay or something. See what happens. If the same problem persists its a hardware issue with the port itself (which I think it is from the sounds of it). Or you can unroot it, load a stock Sense rom and go to a Sprint store to have them look at it.
You can also try cleaning the Charger port itself out. I've issues in the past with charger ports getting dirty, which causes a bad connection. But I would still defiantly try a different Battery.
thanks guys, will clean the port and also try a new battery...
will get back once i have done these...

[Q] Nexus 4 Charging Issues...Both Wired and Wireless (more than AC vs USB complaint)

Basic Info: I'm currently running **[4.2.2][CM10.1][LINARO]Team Asylum CM10.1 Nighty, build date April 18 (Had recently flashed lastest nightly, then started noticing my charging issue, and flashed an earlier version to see if that would fix it.. it didn't).
The problem: I let my phone on my wireless Energizer Qi charger overnight. Charging indicator lights all went on, and I went to bed. I woke up the next morning and noticed that the phone was only at 37%. Putting the phone on the wireless charger, i noticed it will light up, then turn off, then light up, then turn off. Figured, something wrong with the charger/case, so I removed the case and tried again, same thing. Tried attaching to computer via USB, and the same thing happened, the connection dropped in and out. Now I have it attached to wall outlet, and the same thing is happening, especially if I move it around.
I managed to get it to a consistent charge (says USB though its plugged into wall..) by leaning the phone up against something, but if I move it it cuts out...
I first was thinking maybe there's something wrong with the microusb port, like what happened with my HTC Evo after a while.. but the same thing happens with the wireless charging.. So, I'm not sure what to do.. Whether it's a rom issue, a hardware issue, a kernal issue.. Any thoughts on what I should do? Wipe battery stats?.. RMA?.. Complete nandroid restore?
Adding: I have Snapdragon Battery Guru on there.. if that's relevant to anything.. https://play.google.com/store/apps/details?id=com.xiam.snapdragon.app&hl=en
Battery History: This morning: http://i.imgur.com/bhCvay0.png
Now: http://i.imgur.com/gPb9yhL.png
Battery Stats Now: http://i.imgur.com/A6gzTca.png
UPDATE. Flashed francos milestone 2, and the problem seems to have disappeared.
UPDATE 2: jk it's still doing it.
I've had the same issue for about a month now. I removed the snapdragon battery guru app and it doesn't do it as often now but it will still do it. I also calibrated my battery with a battery calibration app when it became fully charged and now it will only do it about once every three days. I don't really have any other advice than that, all I know is that my phone started doing it after I finally caved and flashed a kernel.
Sent from my Nexus 4 using xda app-developers app
I have the same issue and I'm completely stock and unrooted. I will wake up in the morning and the battery is at, say, 80%. Unplugging the a/c and plugging it back in doesn't help at all. I have battery widget reborn and it tells me my battery is charging at 1% per 30 minutes. This morning I hooked it up to my HTC 8X charger and it immediately started charging correctly so I'm inclined to believe it may be the charger but it could've been coincidence since other times unplugging and replugging it works. Some other times I have to power off and then on in order for it to work again.

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
Click to expand...
Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
Click to expand...
Click to collapse
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
Click to expand...
Click to collapse
Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

Oneplus two charging way too slowly

So this problem first started when I first flashed boeffia's kernel on top of the official cyanogenmod. The only thing i changed was the kcal settings (I like a little over-saturation). But, since then, my oneplus two charges very slowly no matter what i do. I even set the charging current to 1250 in the app, but still, it was taking almost 5-6 hours to charge fully; and even then, it would not go to 100%, but stay at 92-94 and stop charging altogether. Tried draining the battery, deleting the batterystats file, nothing.
Frustrated, I switched to Resurrection Remix today, a rom that ran perfectly in the past. Plugged the phone into the wall, apps updating over LTE. after a few minutes, I saw the percentage dropping from 36 to 33 and just staying there.
Currently the phone is off, and the battery has only gone up to 12% from 10% in the last 30 minutes.
Anyone ever face this problem? Any help at all would be much appreciated.
P.S. I only flashed the rom and Gapps(mini). nothing extra.
edit- It's been two hours now and the battery's at 18%
edit 2- Battery at 20% after 3 hours. I've turned on the "show battery percentage on lockscreen" in RR. Now I don't know how accurate that is, but it's showing "charging at 1500 mAh/hour max". Now I'm literally pulling my hair at this.
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
sanjb4u said:
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
Click to expand...
Click to collapse
Trying to flash OOS 3.1.0 now... Also, I noticed, after leaving the phone plugged in, the percentage at the charging screen said 43%, but after turning it on, it was just 27%. So it's just a software side problem. Just maybe. It ain't easy getting reliable usb-c cables where I live.
P.S.- did you fully discharge/charge again after flashing? Also, nowadays we can directly flash OOS from CM with the official TWRP, right? (Haven't tried OOS in 6 months)
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
das_aroni said:
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
Click to expand...
Click to collapse
I clean flashed the oos rom. charged it all night when morning it was 100 percent i did a battery calibration which u can find in playstore.i let the battery to drain with normal usage now i changed the charging adapter i think its 2.4amp charger i dont think there is problem with usb cable.its charging at normal speed if screen off will charge fast like 10-100 percent in 2 hrs
Guys stop wasting time flashing go directly to the cable/carger.
Battery calibration is practical useless
Sent from my ONE A2005 using Tapatalk
Solved. It was the cable. Tried a MI5 cable and "pass" finally showed up in engineering mode.
Have contacted service, will get a replacement later this week

[ISSUE] Device not charging since Nougat update

Hi, just got my new Nexus 6P right out of the box, charged it and set it up.
I had some OTA updates waiting to be installed and 1 of them was upgrading to Nougat.
Since the update I'm having SERIOUS trouble when it comes to charging my phone.
No wall charger works, tried plugging it into the PC, charges for about 30 seconds and stops.
Tried charging via a power bank, worked for about a minute or two and I'm back to square one.
Battery continues draining in the meantime. I'm feeling pretty helpless and hope some of you have more experience to troubleshoot that issue.
Things I tried -
1. Restart
2. Clearing cache
3. Factory reset (Unfortunately, still nougat)
I did think about flashing the previous rom but I can't connect it to the PC and I'm at about 10%.
Would REALLY appreciate any help.
Thank you,
B1T3X.
Info
B1T3X said:
Hi, just got my new Nexus 6P right out of the box, charged it and set it up.
I had some OTA updates waiting to be installed and 1 of them was upgrading to Nougat.
Since the update I'm having SERIOUS trouble when it comes to charging my phone.
No wall charger works, tried plugging it into the PC, charges for about 30 seconds and stops.
Tried charging via a power bank, worked for about a minute or two and I'm back to square one.
Battery continues draining in the meantime. I'm feeling pretty helpless and hope some of you have more experience to troubleshoot that issue.
Things I tried -
1. Restart
2. Clearing cache
3. Factory reset (Unfortunately, still nougat)
I did think about flashing the previous rom but I can't connect it to the PC and I'm at about 10%.
Would REALLY appreciate any help.
Thank you,
B1T3X.
Click to expand...
Click to collapse
check if your PC recognize it when it is on fastboot mode or recovery mode
then try to flash new factory image
:good:

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