[ISSUE] Device not charging since Nougat update - Nexus 6P Q&A, Help & Troubleshooting

Hi, just got my new Nexus 6P right out of the box, charged it and set it up.
I had some OTA updates waiting to be installed and 1 of them was upgrading to Nougat.
Since the update I'm having SERIOUS trouble when it comes to charging my phone.
No wall charger works, tried plugging it into the PC, charges for about 30 seconds and stops.
Tried charging via a power bank, worked for about a minute or two and I'm back to square one.
Battery continues draining in the meantime. I'm feeling pretty helpless and hope some of you have more experience to troubleshoot that issue.
Things I tried -
1. Restart
2. Clearing cache
3. Factory reset (Unfortunately, still nougat)
I did think about flashing the previous rom but I can't connect it to the PC and I'm at about 10%.
Would REALLY appreciate any help.
Thank you,
B1T3X.

Info
B1T3X said:
Hi, just got my new Nexus 6P right out of the box, charged it and set it up.
I had some OTA updates waiting to be installed and 1 of them was upgrading to Nougat.
Since the update I'm having SERIOUS trouble when it comes to charging my phone.
No wall charger works, tried plugging it into the PC, charges for about 30 seconds and stops.
Tried charging via a power bank, worked for about a minute or two and I'm back to square one.
Battery continues draining in the meantime. I'm feeling pretty helpless and hope some of you have more experience to troubleshoot that issue.
Things I tried -
1. Restart
2. Clearing cache
3. Factory reset (Unfortunately, still nougat)
I did think about flashing the previous rom but I can't connect it to the PC and I'm at about 10%.
Would REALLY appreciate any help.
Thank you,
B1T3X.
Click to expand...
Click to collapse
check if your PC recognize it when it is on fastboot mode or recovery mode
then try to flash new factory image
:good:

Related

Strange issue with battery charge

I have had my Nexus 7 for a week. First two charges went well. On the first one I plugged it when it had 5% battery left, and on second charge I plugged it around 10%.
However, two days ago I was reading something in Google Currents when the message reminding me that only 15% battery was left appeared. I kept reading for a few minutes (2 or 3 at most) and suddenly the "Power off" window appeared and the tablet shut itself down and wouldn't turn on again.
Immediately I plugged the charger, and after a few seconds it let me turn it on again. It said the battery was at 14%. At that moment I unplugged the charger again to see what happened, and the "power off" message appeared as soon as I unplugged the charger. Looking at the battery graph, at the moment I unplugged the charger the graph jumps from 14% to 0% instantly.
This time I let it fully charge while turned off, and the next day I tried to reproduce the problem. As soon as it reached 15%, the "low battery" warning appeared, and in a half second, before I could reach for the charger, the "power off" message appeared over it and the damn thing turned itself off again. It seems to me more like a software problem than a real battery problem.
I've been reading about people who had similar issues on another thread, but there was no solution. Has someone found a way to solve the problem? or you just exchanged it for a new tablet?
Thanks in advance!
Are you running stock out of the box or rooted?
You need to run about three full cycles through it, that means connect the charger and do not disconnect it until its fully charged. I would then unplug it, play around for two minutes, then plug it in again for about 20 to 30 minutes. Only do this bump charging when you completely charge it the first time.
After that initial charge and connecting it to top it off (bump charging) just use the tablet as you normally do until it dies.
Then connect it to the charger when you can allow it to completely charge to full.
If you're stock, either before the above steps or afterwards, use wugs toolkit and reset the stock image. Connect the nexus to your computer, copy the sdcard folder to your computer so everything on the sdcard storage partition is backed up, then install the stock image again which will wipe and reset the tablet.
From the information you gave I think its real likely that's a software problem and resetting will fix it. You can even try a factory reset in settings before you reflash the software.
Let us know the outcome.
Sent from my Nexus 7 using xda premium
CharliesTheMan said:
Are you running stock out of the box or rooted?
You need to run about three full cycles through it, that means connect the charger and do not disconnect it until its fully charged. I would then unplug it, play around for two minutes, then plug it in again for about 20 to 30 minutes. Only do this bump charging when you completely charge it the first time.
After that initial charge and connecting it to top it off (bump charging) just use the tablet as you normally do until it dies.
Then connect it to the charger when you can allow it to completely charge to full.
If you're stock, either before the above steps or afterwards, use wugs toolkit and reset the stock image. Connect the nexus to your computer, copy the sdcard folder to your computer so everything on the sdcard storage partition is backed up, then install the stock image again which will wipe and reset the tablet.
From the information you gave I think its real likely that's a software problem and resetting will fix it. You can even try a factory reset in settings before you reflash the software.
Let us know the outcome.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I'm using stock, unrooted. I have not done anything a "normal" user wouldn't do. These first days I've been using it actively around 5 hours/day (i'm on holidays ) and I didn't turn it off until this problem appeared. I've charged it 10 times by now, and always made sure it was full before unplugging it. I have not tried the "bump charging" tho... I'll try it and report back
Thanks!
After bump charging it I allowed it to go down to 10% without problems. I hope it keeps running well now!

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
Click to expand...
Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
Click to expand...
Click to collapse
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
Click to expand...
Click to collapse
Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

OP2 Not charging until rebooted

I've been having an issue with my OnePlus 2 since I got it where sometimes it won't charge until I've rebooted the unit. It will not lose battery while plugged in and in this state but says not charging and shows the plugged in battery icon. Anyone else having this issue?
Yep, but I usually don't use the official cable/charger.
Yah, I am also facing this problem with my brand new OP2.
Yeah same issue with my handset. It would use the USB data connection and everything will work fine. But it won't charge, for which I require a reboot.
I called up their customer care and I was asked to clear the cache, which I did. Will post my observations further
I get this issue too. Hopefully it's a software issue that can be fixed on all opt. Are any of you on a custom rom or kernel?
I'm on stock rom with AK kernel.
clear cache
Getting this very annoying issue also. Its clearly software because, as mentioned, a reboot solves this.
Can you tell me what cache they asked you to clear? How did you actually do this?
Cheers
Noam M.
I received my phone yesterday, and charged it up to 100%. Today it refused to charge from my computer, and I had to plug it into the wall with the AC adapter to get it to charge. I will try a reboot next time and see if that works.
I'm running it 100% vanilla.
Me too - same issue.
Stock Cable always (others are still no delivered..)
also Stock Kernel + ROM (Oxygen 2.1.1)
I have the same issue: it charged when plugged into the AC adapter or an Anker, but wouldn't charge when connected to my MacBook. It still drew its power from the USB connection though, so it stayed at the same battery level. A reboot did not help. Using the rooted stock ROM (2.0.3).
Same issue here though I have only had this problem while charging via PC USB port. Charging from AC power adapter works fine every time.
I am on a 1 month old OnePlus 2 A2003 (European) with Android 5.1.1, kernel 3.10.49 and Oxygen OS 2.1.1.
Also encountering this problem – it appears that after the phone successfully charges to 100%, it needs to be rebooted before it enables charging from a USB port again. Charging using a wall charger seems to work at any time.
There's a discussion about this issue over on the OP forums. Just thought I'd cross-link the two.
I haven't received the 2.1.2 update yet; will post if it fixes the problem.
Well, so far it looks like the 2.1.2 update fixed the issue indeed, at least for me and one other poster over at the OP forum.
Try These :
1. reboot in bootloader mode. (switch off -> power button + vol. low)
Wipe Cache (if you wipe data your phone will be reset!)
It should work now!
2. Let your battery go to 0% and wait for 5 minutes, now plug it into charge, it should work properly now.
Do Thank! if it worked!

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
Click to expand...
Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Stock X727 stuck in bootloop

Stock .21 firmware. Never tried any other ROMs. Battery went down to 1% last night, charged it on stock charger to 30% then moved it to a different charger. An hour after that I got a call, I hanged up and about 1 hour later I heard the phone buzzing every 30 sec or so, I looked at it and realized it's in bootloop. If I press Vol- and Power I can get it in fastboot and with Vol+ and Power in Recovery. Can't figure out what to do from there though.
Update: Pressed -+ and left it the whole day in that mode. Came home, and it booted up and looked fine for about 3 minutes then it shut down by itself. It seems to me that there's some sort of memory/storage corruption. Any suggestions on how to proceed from here?
Phone booted normally and I was able to use it for about 12 hours. I was doing a Whatsapp backup this morning when it shut down and got into the bootloop again.
nwaves said:
Phone booted normally and I was able to use it for about 12 hours. I was doing a Whatsapp backup this morning when it shut down and got into the bootloop again.
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If you are using stock, immediately get rid of your usb c cable and buy a new one. There could be an issue with the cable that is causing problems with your battery.
Try to keep the charge percentage between 20% and 80%
Finally, your battery stats may be off. To resolve a battery stats issue you will need to reset the phone. Which again, if you are using stock and have never used a custom rom. You should definitely do a factory reset.
Same issue on 2 different chargers with 2 different cables that used to work well until now. None of the cables are stock. One of the chargers is stock, the other one aftermarket. My wife's S3 doesn't have any issues using the same cables and chargers. Issue seems to be happening when battery is full or almost full. Phone gets into a soft reset bootloop. I let it drain yesterday and was able to get in and do a factory reset. I then added my account and left it installing and updating apps overnight, while connected to the charger. Woke up with the phone off and after pressing power for 12 sec it got into the bootloop again. As you can imagine, it's impossible to keep the battery under 80%. Would it help if I try a custom rom? Maybe a new battery? I'm open to any suggestions as I really like this phone and can't find anything similar at a reasonable price.
So phone still reboots when battery is high. I can however get into Fastboot Mode and Tool All-In-One detects it. Tried to unlock the bootloader in the tool but it failed. I'm willing to try anything to get the phone back up and running but not sure where to start. Would really appreciate some guidance.
It really sounds like the battery is bad. You can buy a new battery for $8 .
If you replace the battery : Do NOT use a hairdryer to remove the screen. You will need a heat gun, they cost 7 dollars at harbor freight.
With a heat gun the lcd screen will practically fall off into your gloved hand.
I was going to offer to connect remotely and help with unlocking the bootloader and installing TWRP, Root and a Rom. But I sincerely believe that you need to get a new battery first.

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