I've had a XT1056 (Sprint) for almost 2 years and I rooted it about one year ago. Everything was swell until a few weeks ago, when I started getting data (LTE) but the signal indicator said "No Service" where it should have said "Sprint." I could browse the web but calling resulted in "Mobile Network Not Connected" and texts just wouldn't come in or go out. Thinking the SIM was corrupted, I went into a Sprint store and they exchanged it for free right there, but alas! The issue evaded my solution! They had a technician look at it (after a trip home to unroot and relock the bootloader so they'd actually try to plug it in) and he had it working for about 30 seconds before it broke again. Apparently (according to the Sprint internal forums) other XT1056 users had the same issue after unlocking the bootloader with no solution found. I just ordered a replacement device for $80 that'll be here next week to tide me over until the contract expires.
At this point, I want to root the replacement so I can Titanium restore all my apps but I'm afraid this will happen again.
After a total data wipe/reset I'll post images, NAND, whatever if somebody can point me to a guide. Then maybe we can compare files and figure out what happened.
TL;DR Unlocking + some unknown trigger = unfixable lack of calling and texting.
I bet you changed your network mode. That happened to me. Did you use xposed to add a network type toggle?
numanair said:
I bet you changed your network mode. That happened to me. Did you use xposed to add a network type toggle?
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Going through the options in Settings->More->Mobile Networks->Network Mode changes nothing, nor does changing it through the secret com.android.settings.RadioInfo menu. I do use Xposed, but I purposely tried to stay away from modding any Sprint or antenna functionality so something like this wouldn't happen. It is intermittent (about once a day I might get service for 30 seconds or so) like it could be a bad solder, but it only happens to unlocked bootloaders.
Related
I have a Verizon galaxy tab. During the installation of CWM, my tab was locked up.
I used the recovery image that was mad by Clockworkmod during the process to get back to where I had started. When doing so, I ended up with no gps or 3g functions. The airplane mode is always on, and cannot be turned off.
I have tried installing a stock rom for the US verizon tab, with the same result, no 3g or gps and airplane mode locked on.
I am not sure what got lost in the recovery, and have not been able to find a answer in any searches I have done.
Any help on getting these functions back would be appreciated.
Same issue with Sprint Tab
I had the same issue with my Sprint Tab after installing a basic "Relax and Sleep" app. I fought it for 5 days with the help of Samsung and Sprint. We master reset and data wiped. We tinkered with multiple settings under the secret codes. In the end, Sprint said that they don't cover or service the device. They refused to swap out the device or do anything. Samsung said that I had to send it to them to repair and they would return it in 5-10 business days.
After multiple phone calls, I sent an email to every corporate email address I could find at Sprint. If I hadn't bought my Tab at a Third party vendor (Radio Shack), Sprint was willing to let me out of my contract. In the end I had to settle for 2-3 weeks without my 35 day old toy and a one month credit.
If you find a solution or the root of this problem, I would love to know.
What do you see when you type *#1234# into the phone dialer?
No phone dialer on a verizon tab, so I can't enter that.
Still looking for help in understanding what turned my radio off and how I can get it back.
Some additional information.
I reflashed the stock rom again to my tab. After doing so, I proceeded to re-download some of the apps I had on prior to the flashing. One of these is Z4root. When I opened the app to root the tab, it said the tab was already rooted.
This makes me wonder, is there any area of the file system that is not getting touched when I flash the new rom to the tab? If so, is this where the problem I am having with the radio being off, located.
Any thoughts?
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:
Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.
Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...
I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol
Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app
urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
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Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha
dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
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Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
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Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.
I was running tx_dbs_tx Hybrid X 3.0 up until this morning when my phone suddenly kept popping up the Data Roaming Guard. Whenever I would attempt to make a call, it would alert me to a Verizon error to reboot my phone -I am on Sprint. I flashed with Odin the stock OK1 software, and besides having Knox and ItsOn back on my phone and battery life being horrible once again, I am still receiving the Data Roaming Guard splash screen and still receiving the Verizon error when making calls. I was able to make a single call after using the Activate Device self-service, but it didn't even last 20 minutes.
Again, back on stock OK1 ROM from Sammobile, re-rooted with Freeza's OK1 stock kernel, SuperSU Beta 2.52, any help would be greatly appreciated.
BGray210 said:
I was running tx_dbs_tx Hybrid X 3.0 up until this morning when my phone suddenly kept popping up the Data Roaming Guard. Whenever I would attempt to make a call, it would alert me to a Verizon error to reboot my phone -I am on Sprint. I flashed with Odin the stock OK1 software, and besides having Knox and ItsOn back on my phone and battery life being horrible once again, I am still receiving the Data Roaming Guard splash screen and still receiving the Verizon error when making calls. I was able to make a single call after using the Activate Device self-service, but it didn't even last 20 minutes.
Again, back on stock OK1 ROM from Sammobile, re-rooted with Freeza's OK1 stock kernel, SuperSU Beta 2.52, any help would be greatly appreciated.
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Click to collapse
Do you live in a 4G Sprint area? If not this EXACT same thing happened to me and my wife right before they started 4G in our area. Even service calls went to Verizon first. Evidently even the Sprint reps had no idea that 4G was getting turned on in my area, they had me do all the #* dialer codes and both our phones said we were in roaming for like a day or two.
ianmb said:
Do you live in a 4G Sprint area? If not this EXACT same thing happened to me and my wife right before they started 4G in our area. Even service calls went to Verizon first. Evidently even the Sprint reps had no idea that 4G was getting turned on in my area, they had me do all the #* dialer codes and both our phones said we were in roaming for like a day or two.
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Yes, San Antonio was one of the first markets with Sprint to have 4G WiMax and then 4G LTE. It had been running just fine for months, but suddenly stopped working. Even after flashing stock back on without root or any added apps besides Sprint's auto-downloads, it still had the problem. Took it to the store yesterday and baffled them all for 2 hours before they ordered me a replacement. They even tried a new sim card because I told them that I've had problems intermittently in the past with the Roaming Guard popping up and forums stated it could be a bad sim card. The Sprint # codes wouldn't even work. Anyways, they ordered me a replacement- won't have it until Tuesday but thanks for the response. I had never heard of anything like this happening before and it struck me as odd. I even checked the settings for the network and they all checked out fine, Sprint store reps did the same and were just as perplexed as I was.
Mine was doing almost the same. Seemed like it had to go to verizon when it would go between towers. Then back to sprint. So I did the ##72786# that is suppose to launch the hands free activation. Although it didnt launch it(due to custom rom), it did run the provisioning stuff and fixed mine. Hasn't went to roaming yet.
No promise it will work. But hopfully it will fix yours. Assuming you are on a note 4.
Txdaredvl said:
Mine was doing almost the same. Seemed like it had to go to verizon when it would go between towers. Then back to sprint. So I did the ##72786# that is suppose to launch the hands free activation. Although it didnt launch it(due to custom rom), it did run the provisioning stuff and fixed mine. Hasn't went to roaming yet.
No promise it will work. But hopfully it will fix yours. Assuming you are on a note 4.
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Yes, I am on Sprint Note 4, but the pound codes wouldn't even work. As soon as I put in the last # sign it just cleared out the dialer. I found a complete list of # codes on sammobile or samfirmware site, can't remember which, and even Sprint attempted them. I had flashed back to stock available on Sammobile prior to going to Sprint, but it still didn't work. You don't think different flashes or ROMs or kernels could have caused this do you?
Anyways, I have the insurance through Sprint and have a new one on the way Tuesday. I just hate not being able to figure out a software related problem. I was also trying to find a way to do it manually while rooted, but couldn't find the right edits because I cannot even remember how to get into the correct settings at the moment-mind cluttered with too many projects.
I appreciate all of the responses though and really enjoy learning about my device on xda and hope to either create my own apps or even cook a ROM in the near future.
Today, all of a sudden, my unbranded Priv showed up a notification saying something like "Your Wifi has been disabled to prvent the device overheating"..... I immediately rebooted the phone.
Since then, cellular data has stopped working. The phone connects fine on Wifi, but if I disable wifi, there is no connectivity. Have booted to Safe Mode to see if that helps, but no joy. The phone refuses to access the internet. I put a friend's SIM in the Priv and still no connectivity.
Any ideas?.
Regards.
Riz
What did you do to make it that hot?
I would try out a factory reset.
x-revo said:
What did you do to make it that hot?
I would try out a factory reset.
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I did absolutely nothing... The phone was in its dock on my dash in the car, the day wasn't terribly hot... And this message flashed out of the blue. In the 6 yrs or so since I've had Android phones, including ones with known over hearing issues, I've never seen or heard of something like this...
In any case, as it turns out, it wasn't just WiFi that had been disabled, the anti overheat protection had also disabled cellular data... After coming close to resetting the phone to factory default... Requesting an RMA from newegg (which i did in panic as NewEgg has some fairly restrictive return/refund policies around cellphones... So, credit to them, they actually emailed me a RMA authorization and ship ng lable within 5 minutes).. I looked a bit harder and found the cellular data enable/disable button under Data Usage.... It had moved over to Disabled!!!.. Problem solved.
However, setting aside the fact that i was looking for a solution to a non existent problem, I'm extremely disappointed with BlackBerry...the Priv is supposed to be theu ir last ditch attempt at survival, yet support is atrocious... Their website points you to the carrier for support for branded handsets, and quite quiet on others... One wouldve thought they'd be going out of their way to ensure the Priv is a success.
I've tried everything to get my phone to get network working again. I've re-flashed old and newer images, got a new sim, messed with the APN settings and I just can't get it to work since yesterday.
When it started, my phone was sitting on charge. It was working just fine before I had put it down for 30 minutes. Upon checking for any messages I saw it wasn't getting any service so I restarted the device and was greeted with the 7.1.2 july update installer. Waited for it to finish and once fully back onto the home screen for a few minutes service still never came back. Turned it off and on a few times and turned airplane mode on and off few times still never came back. Turned it off for the night till today when I started playing with it more, factory reset, flashed 6.0, 7.1.2 june, 7.1.2 july, O beta 3 and none of it was getting the network to work.
Went and got a new sim, guy at the store also tried a floor sim and none of them were working but both my old and new sim do work just fine in a backup phone. The 6P reads there is a sim in and it knows its AT&T, but it won't pick up signal at all.
Any help with this? There really isn't much on this topic, but I do see a sim card no installed issue which my phone knows there is a sim card in it.
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
i42o said:
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
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I just checked to see if it was blacklisted and its good. Google & Huawei won't service it due to it being out of warranty so rn its pretty much a dead phone for me. Is there is any tests I can run to see if the network radios are working or even turned on?
I had this exact same problem a few months ago with my other 6P. Thankfully it was right before my warranty ran out so i was able to get a replacement, but as far as I know, there isn't much you can do with it network wise.
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
Exodusche said:
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
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I really didn't want to go that far and I rather just dump it on craigslist for $250 if its just an issue with at&t. is there some sort of test to see if the antennas are working?
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
boxcar8028 said:
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
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Dude... Not trying to be rude, but really?
Anyway I've been waiting for a response back from google. Huawei pretty much told me tough luck since I didn't have warranty left on it. Told google that I was pretty much shoved out by them and argued that a phone not even 2 years old can't get serviced by a multi billion dollar company is pretty embarrassing. Supposedly its being routed up but I was told that a couple days ago when it was going to take 24-48 hours to get back. Right now I'm trying last ditch effort to drain the battery completely and stick it in some rice to possibly suck any possible moisture out that maybe my butt sweat caused. If this doesn't work I'm going to go to other service's stores and ask to try their sims in the phone out.
Fun tip: My phone is been running in boot mode for almost an hour after it turning off from android os for battery being dead. I've been doing random stuff in boot mode trying to make it die completely and it doesn't want too.
So being back and fourth with google for almost a week I was pretty much told tough luck buddy. It fathoms me that a company who created the android OS doesn't even have a service center or require its manufacturers to provide a service center for phones that aren't even more than 2 years old.
My nexus 6p is posted on craigslist and I've bought myself a s8+. so word of warning to you all who buy any google product or from them, just don't. If you have any issues you'll just get a run around. I've had to tell my issue to google at least 20 times and they still didn't care and kept trying to push me to hauwei when neither of them wanted to help.