I'm trying to assess the value of the Moto Care Accident Protection. Did you get it or not?
Cost: $80
Covers: +1 yr Mechanical Breakdown, 2 yr Accidental Damage (Not Covered: Neglect, Cosmetics, Pet, Heat, Cold, Vandalsim, Flood, Fire, etc.)
Deductible: $50
Repairs: Up to 3 times, Up to the purchase price of the phone
Lemon clause: Replacement if the same part fails 3 times.
If Unable to Repair: You Receive current market value of product with comparable specs or Retail Price - Prior claims
To me the value depends on the cost/difficulty of replacing the screen if it cracked.
I have only cracked one phone screen, and it cost me about $15 to fix is myself, but the repair shop quoted me $110. I'm assuming that with the waterproofing and gorilla glass, this will be difficult and a cracked screen would be at least a $200 repair (does anyone have actual data on this from a similar phone?).
So for the sake of argument, lets say that there is a 0.5% chance your phone has a mechanical failure in year 2, a 10% chance that you crack your screen during years 1 & 2, and 1% chance that you completely kill your phone in years 1 & 2.
Without getting overcomplicated and factoring in the lemon clause and the loss in payouts for repeat repairs: The value of the plan is 10% x $ 150[repair less deductible], 0.5% x $350, and 1% x $350. which = $22.50.
It seems more advantageous to me to self-insure, and pay the extra $150 for a cracked screen out of pocket in the 1 in 10 chance that it should get cracked within the first two years.
However, I've never dealt with Motorola, and I have no idea about there actual customer service or how much they pad it and let things slide, etc.
Maybe a Moto customer can educate me and talk me into this.
Well else could you get insurance for it at?
Generally, insurance is for stuff that's going to destroy you financially if the risk event occurs (AKA home destoyed, 30K medical bills, car accident liability, etc.) Someone that can't cover an extra hundred dollars in the event of accident, probably shouldn't have an expensive phone.
It just seems that in terms of lifetime earnings it would be better to cover the cost of damaged phones yourself rather than insure them, unless I am missing something. Even if you cracked your screen a lot, accident insurance is $40 a year, while insurance pays out about $115 after deductible. So if you crack it yearly, you're netting $75 a year by having insurance. If you crack it every two years you're getting $35 a a year, if you crack it every 3, you lose $5 and if you crack it every 10 you lose $285.
The numbers just don't seem to add up, if you can afford to pay for the damage.
With your numbers, self insure. I skipped Moto Care, but my history is better even than your conservative figures (I've cracked a screen once in 20 years, and it was a small edge glass-only crack easily lived with).
That said, I know a few people who definitely benefit from something like this. They are lucky to go 6 months without needing repair or replacement. All depends on the accident probability (especially since this isn't a subsidized phone, so I think most should be comfortable with the upfront costs).
Thanks for running the numbers, solidifies my decision to pass as I did give the coverage brief consideration.
I completely shattered the glass on my current phone. It fell flat center on a pebble on a cement parking garage at two weeks old. I was so disappointed, because I thought it would need a new phone, having never repaired one before. The repair was crazy easy and the new glass was only 10 bucks. (Plus a few plastic tools and glue strips). It took about 20 minutes. Granted, it completely freaked me out to melt my phone with a heat gun, but all the instructive youtube videos helped me think there was a decent chance of success.
Related
does getting insurance make sense?
and if so, verizons $8/month-$89 deductible, or square trades $6/month-$50 deductible?
on paper it looks like no reason not to go square trade, but if there are caveats any of you know about, please let me know.
Thanks.
k.electron said:
does getting insurance make sense?
and if so, verizons $8/month-$89 deductible, or square trades $6/month-$50 deductible?
on paper it looks like no reason not to go square trade, but if there are caveats any of you know about, please let me know.
Thanks.
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Go for it... I wound up using it twice in a month and they sent me a brand new phone both times with NO hassle at all.
Of course they canceled me after the second replacement (per the agreement - 2 replacements a year).
bishop,
Is that two replacements per year per phone or per account?
We have three phones on our account.
you can use 'lovemom' coupon code
Code:
Mother's Day Sale! -$28.80
bishop0114 said:
Go for it... I wound up using it twice in a month and they sent me a brand new phone both times with NO hassle at all.
Of course they canceled me after the second replacement (per the agreement - 2 replacements a year).
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so 4 replacements over the course of the warranty not exceeding 2 every year.
sounds like a good deal.
what is the 30 day exclusion thing that i read on the squaretrade faq page
"Exclusions: There is a 30-day exclusion window after you first purchase your item."
what does that mean?
opcode1300 said:
you can use 'lovemom' coupon code
Code:
Mother's Day Sale! -$28.80
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Click to collapse
nice thanks, i also found another one
THIRTY30 for 30% or 30 whichever is lower.
The 30 day exclusion means you can not submit a claim until 30 days after you purchase the warranty. I bought a titan on eBay and got the square trade warranty. Within a month the keyboard starting getting flaky, and then quit working altogether. I just used another phone until the 31st day.
It looks like square trade makes you pay the entire 2 year fee upfront. Is that correct? I notice on the iPhone plan, you can pay monthly.
I have never purchased the insurance for my cell phones, and never had occasion to wish I had. With the money I've saved on three lines through the years I could buy two Incredibles at retail.
Ed Zachary said:
bishop,
Is that two replacements per year per phone or per account?
We have three phones on our account.
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I have to assume it is per phone. I had the TP2 replaced twice. I just ordered the Incredible and they started my insurance again.
spotmark said:
I have never purchased the insurance for my cell phones, and never had occasion to wish I had. With the money I've saved on three lines through the years I could buy two Incredibles at retail.
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yes ive never destroyed a phone either, so all the insurance i saved in the past is good. but insurance protects against future unforeseens and not what did not happen in the past. that is why we have car insurance, even though most people dont have accidents, and health insurance.
bishop0114 said:
I have to assume it is per phone. I had the TP2 replaced twice. I just ordered the Incredible and they started my insurance again.
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I had a similar scenario with my secondary line and VZW re-instated my insurance when I bought a new phone then dropped me a month later. They refunded me but stated that Asurion would not accept my policy due to the fact that I had to be "dropped" for 12mo.
I just read the fine print. I'm sticking with VZW's insurance because they cover loss. Square Trade says "Please note that SquareTrade does not cover loss" which doesn't work for me. I've lost a phone fishing, I've had a phone stolen, and I dropped a phone in a sewer once. I need phone replacement after losing it
hexto said:
I just read the fine print. I'm sticking with VZW's insurance because they cover loss. Square Trade says "Please note that SquareTrade does not cover loss" which doesn't work for me. I've lost a phone fishing, I've had a phone stolen, and I dropped a phone in a sewer once. I need phone replacement after losing it
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that is a good use case for verizon. here is the breakdown now that i understand it fully
Verizon(Asurion)
Cost: $192 for 2 years (pro-rated every month)
Cancellation: whenever
Deductible: $89
Coverage: Defect, Damage and total loss.
Exclusions: Nothing really.
vs.
SquareTrade
Cost: $144 for 2 years (-$40 with 'lovemom' code) pay upfront
Cancellation: whenever with remaining charge refunded.
Deductible: $50
Coverage: Defect and Damage
Exclusions: first 30 days.
If you want to save a lot of money, will not destroy it in the first 30 days (wait until after to submit a claim), and are not going to lose it, then SquareTrade wins hands down.
Mostly people who are afraid of losing their phone need Asurion.
Thanks for the breakdown, saved me having to read through Squaretrade's policy. I just picked up two DI's, and one is for my wife, who can lose anything. Looks like ST is out.
i just add my phone as a rider on my renter's insurance...
i have a lot of things itemized already, and it's a $0 deductible, and probably bumps my premium (for a $530 phone) by about $5/year...
Had good result with Asurion
I had to replace my i910 some how it stopped working. (another story)
Walked out with a Omnia O2
I may save a few bucks with Square Trade but VZW and Asurion stepped up to the plate. Insurance is protection against unplanned catastrophic loss. (I'm a Flashaholic)
How much is peace of mind worth ???
Go for the Asurion....
PS Incredible in my future !!!!
I still think 90 bucks is steep for a deductable, not to mention that is in addition to the 8 bucks/month, 96/year... I'd rather pay an extra 70 bucks to reduce the 2 year to 1 year contract renewal, and take my chances that for 10 months the phone will be OK. Then have the option to keep going or upgrade to something new. Not to mention, you are already covered under warranty for 1 year so essentially all your paying for is accidental damage/loss (which i agree is a lot but so is the deductable and monthly charge)
kdkinc said:
I had to replace my i910 some how it stopped working. (another story)
Walked out with a Omnia O2
I may save a few bucks with Square Trade but VZW and Asurion stepped up to the plate. Insurance is protection against unplanned catastrophic loss. (I'm a Flashaholic)
How much is peace of mind worth ???
Go for the Asurion....
PS Incredible in my future !!!!
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Click to collapse
kdkinc said:
I had to replace my i910 some how it stopped working. (another story)
Walked out with a Omnia O2
I may save a few bucks with Square Trade but VZW and Asurion stepped up to the plate. Insurance is protection against unplanned catastrophic loss. (I'm a Flashaholic)
How much is peace of mind worth ???
Go for the Asurion....
PS Incredible in my future !!!!
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Click to collapse
by flashaholic I suppose u mean u constantly flash the rom, which can brick your phone. that is not explicitly but covered with square trade if u dont tell them u willingly bricked the phone. ST simply doesnt cover losing the phone, like for example ejecting it into space with terminal velocity, or theft. if ur phone bricks, just send it in and receive a brand new one.
unless u lose your phone for good, or are stolen, ST ftw. read good reviews about them too, i dont feel like paying asurion so much more just to cover a corner case of theft.
I use the insurance that comes with the phone. Company pays for it. Paying full pop because a phone is lost/broken or stolen is not fun.
I just picked mine up and was wondering if anyone has dropped this thing yet? I feel like if i drop it from 5 feet the screen will shatter
I'm fairly certain one would feel as if the screen would shatter on any smartphone of this caliber. That being said, I'm not going to be the one to volunteer my future Evo for the good of science.
Probably will...it's glass with a plastic bezel around it. I highly recommend not dropping it 5 feet.
Squaretrade offers alternative insurance to the cell companies. It's cheaper ($6/mo for this phone) and has a lower deductible ($50). Covers accidental handling damages according to the page. Not sure if I can post this: http://www.squaretrade.com/pages/cellphone-landing3
My T-Mobile G1 insurance with T-Mobile is like $6 a month and had a $150 deductible.
Not affiliated with them in anyway.
Does anyone have any experience here?
I got talked into the Best Buy Black Tie for 9.99/mo over the 7/mo Assurion. No deductible, protection against everything except for theft and loss, no refurbs...
But I'm curious, since it IS Best Buy after all, how well this really works. I want to make up my mind whether I want Black Tie or Assurion... Anyone have any input on this?
Use state farm or any insurance company. Pay a few dollars per month with no deductible. I will never use Assurion again. Over the 2 yr contract you pay 7 bucks and $130 Deductible. Thats $300 for there service if you replace your phone during the two years.
I don't have a renter's insurance policy - my roommate does. Do they offer standalone insurance?
I've definitely had some nasty experiences with Assurion... 6 "refurb" Moguls that were all crap, refurb TP's that were crap, refurb TP2s... but I don't know anyone who has had Best Buy's warranty... and I had a really nasty experience with them over a TV a few years back...
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they five toys crappy phone to use til they get yours back. It can take up to 2weeks just so you know. Sprint on the other will try to fix it or get-out a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
Wow I was misled on this one big time.
Is it too late to cancel the insurance? I'll just get TEP... I hardly ever have to pay the deductible anyway...
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they give you a crappy phone to use til they get yours back. It can take up to 2 weeks just so you know. Sprint on the other hand will try to fix it or get you a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
2jay2 said:
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they give you a crappy phone to use til they get yours back. It can take up to 2 weeks just so you know. Sprint on the other hand will try to fix it or get you a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
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they do not
when i have broken my phones on numerous occasions thru bestbuy i walk in they check and give me a brand new one right away and activate it
Hmmm... Sounds like I should do some more research...
They are both telling the truth. Over the lifecycle of a phone, Bestbuy provides different levels of service. For example, in the early days of the Palm Pre, BB would replace them with in store stock. 6 months in, they began the bullsh*t policy with the mail ins.
They do this with most phones. No way to know if it will impact Evo, until it does.
EtherealRemnant said:
I got talked into the Best Buy Black Tie for 9.99/mo over the 7/mo Assurion. No deductible, protection against everything except for theft and loss, no refurbs...
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Well there's your answer right there. Best Buy's plan costs more and covers less. Don't forget with TEP the only time you pay a deductible is for obvious physical damage and loss/theft.
I have mine insured through squaretrade.com. I paid $115.60 (with discount, which is easy to get) for 2 yrs of coverage for up to $599 (they have cheaper plans), full coverage including accidental handling. The ADH portion has a $50 deductible (if you drop it or immerse it in water) and if it's defective there's no deductible. I've dealt with them before and they had the funds in my Paypal account within 2 hrs of having received my broken phone. You don't get a loaner but you get full coverage (except for theft/loss) and no hassle.
I dropped my phone from about feet and broke my phones screen. It seems like theres a cheap plastic layer thats all cracked up but it fully works. is there an easy fix? IT looks like the layer below is perfect. I called sprint and there repair centers do not fix evos. Looks like an easy fix. if i could get the layer. any ideas? i do have insurance but i do not want to get a phone with a crappy screen.
Your only hope is insurance at this point. I searched long and hard, and even if you find a replacement digitizer (the layer above the screen you shattered) It would cost around 100 dollars, and you probably dont have access to a clean enough room to replace it without getting dust under the screen. You have insurance, pay up the 100 asap and get a new one.
Just to let you know its 150 now. My pre broke about 2 mnths before getting my evo and thy changed it for all smartphone/touchscreen its 150.
Sent from my PC36100 using XDA App
wow wtf 150. that really sucks i wont be able to for 2 weeks just bought a macbook
honestly cannot believe how cheap this screen is built i bought this without the 2 year upgrade... fulll price 475 1 week ago. i could throw my hero at the wall and this wouldnt happen. it fell from a height that i didnt even think twice about it breaking. then i picked it up and my jaw dropped. w.e tho i will have to wait 2 weeks.
Replaced a cracked evo screen through TEP Sprint insurance just a few weeks ago, it was still $100
I will have to get a rubber case after i get a new one. anyway how do i go about "un" rooting my phone to send to asurion?
The Assurion deductible is $100
I did the same thing and ended up just doing the insurance claim. The deductible was $100 not $150. It sucked it happened the first week I had the phone but I did get a brand new in the box Evo. Also based on the stuff I read on the forums I kept the battery, charger, and SD card from the old phone. On the return envelope it said in fine print "return phone only, no batteries or accessories". Not worth a hundred bucks but at least I have a spare battery.
Sometimes when something falls just right it breaks easily. The bottom line is its a glass screen and has more surface area than say a hero. Best if it doesn't fall.
squaretrade has a $50 deductable and it cost $75 (customer discount) for 2 years including accidental damage. I think normally it's around $100 for it.
Hi guys,
Should be getting my Desire HD sometime next week if all goes to plan (super excited ). I have bought it sim free online so it's cost me £470 and as you can imagine I'd like to protect this investment against any mishaps.
I've been looking around at phone insurance and there seems to be a decent choice out there. Just thought I would get your opinions before purchasing any.
I can't get insurance from my provider (o2) cause I'm on a sim only tariff and would like to keep it that way and my phone isn't covered in my house insurance policy. So I would like any recommendations on any phone insurers. I am based in the UK (so need a UK insurer).
I just want it to cover all the basics really such as theft, liquid damage, accidental damage etc. etc. Loss cover would be nice but it is not a must.
Thanks
Who do you bank with some banks do a add on package where you get things like mobile insurance and travel insurance ?
Sent from my Desire HD using XDA App
mancuk29 said:
Who do you bank with some banks do a add on package where you get things like mobile insurance and travel insurance ?
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Sorry I forgot to mention that, I bank with HSBC. I checked with them and they do not offer a separate phone insurance or belonging insurance other than that covered in their home insurance policy (and I don't insure my home with them).
Add it to your house insurance who will insure it for Cover both in and out of house mine for the year extra was 6euro
Sent from my Desire HD using XDA App
HSBC do have phone insurance package as I had this few years ago and I claimed. Over all experience was very quick and with in 3 weeks I had 450 in my bank. I'm currently with natwest and have advantage blue package that gives me phone insurance for phones worth upto 750 and I pay £6.95 a month. I would recommend going with HSBC but if thy don't do it no more open a current account with natwest and ad a advantage blue package. End of the day ya don't have to use the bank. Or insure ya phone at ccpclaims this is the company natwest use for there advantage blue package.
Sent from my Desire HD using XDA App
why would you need one? if in some cased you broke your phone and the price of fixing it exceed the price of buying new one, then just buy a new one, or if it was less then fix it. i'm sure it wont cost more than the amount of money you eventually going to pay for the insurer.
Personally i use fonesafe, its £5.99 a month and they guarantee a new phone to your door in 24 hours.
If you don't mind waiting a little longer you can try:
http://www.insureandgo.com/phone-insurance.html
They have excellent customer service, and the claim will be dealt with reasonably fast, although it breaks, they will try to repair the phone rather than replace it (they will replace if it cannot be repaired).
Whomever you go with though you must be EXTRA careful to both read the policy in full and keep the insurance people up to date with your details. If you miss out anything important or do not claim in time etc you are VERY likely to lose your claim. Having said that, if you are mindful you wont have an issue
J
No end: Insurance covers against loss/theft AND accidental damage. In my opinion it is well worth it, i pay £140 over the course of the handsets life (2 years), during that time i dont have to worry about losing or breaking it (my two biggest worries), that peace of mind is worth it in my opinion. Naturally, opinions differ!
NoEnd said:
why would you need one? if in some cased you broke your phone and the price of fixing it exceed the price of buying new one, then just buy a new one, or if it was less then fix it. i'm sure it wont cost more than the amount of money you eventually going to pay for the insurer.
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well the cost of the phone is £470...the cost of insurance is about £5-£8 a month (£60-£96) a year. Insurance doesn't just cover breakage though, it will cover the phone against theft and the more expensive packages (£7-8) cover it in case you lose your phone. Liquid damage is also something it covers and being in the rainy UK you just never know...2 years ago my phone got destroyed because I was walking on the side of the road and got splashed by a passing bus driving through a puddle.
I realise that being Bahraini things work differently out there (I used to live in the UAE) so phones are a lot cheaper (no VAT) and that things such as theft and rain are less common so insurance isn't even considered
i have my student home insurance with endsliegh. phone insurance was £24 FOR THE YEAR and covers loss, accidental damage (inc water damage), and theft. replacement within a week. awesome.
asked my parents and they said their phones are covered by their home insurance for pennies, so it might be worth asking your home insurance company first.
let say i'm in bahrain, and my phone got stolen, how they would be sure that it is stolen??
NoEnd said:
let say i'm in bahrain, and my phone got stolen, how they would be sure that it is stolen??
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Well here in UK you'd have to call the police and report it stolen and tell them how. If you left it in your car which was unlocked and left it on the seat for everyone to see then obviously the insurance company would not pay out as it was incompetence on your part. But if they smashed a window and took it from the glove box then it would say that in the police report and the insurance company should cover it. The same applies for if its taken from your house or if it stolen of you directly...most important thing is to report it and get the crime report from the police.