Database Users

VERY Strange WIFI problem

Ok
so for the last couple of days I've noticed that when at home, if I turn on the HD2's Wifi, my entire home network stops working. The router can no longer be accessed, even by wired Ethernet.
I figure it was a router issue, so I bought a newer better one by a different company - and what do you know: The same problem persists! As soon as I enable WiFi in my HD2 the router becomes unaccessible - and as I turn it off, all is well again.
I'm a computer technician, an MCSA and usually pretty good with those things, yet this issue baffles me. What on earth could cause that?
No other WIFI devices cause this issue, only my HD2.

Ambious said:
Ok
so for the last couple of days I've noticed that when at home, if I turn on the HD2's Wifi, my entire home network stops working. The router can no longer be accessed, even by wired Ethernet.
I figure it was a router issue, so I bought a newer better one by a different company - and what do you know: The same problem persists! As soon as I enable WiFi in my HD2 the router becomes unaccessible - and as I turn it off, all is well again.
I'm a computer technician, an MCSA and usually pretty good with those things, yet this issue baffles me. What on earth could cause that?
No other WIFI devices cause this issue, only my HD2.
Click to expand...
Click to collapse
What is the radio firmware version on the phone and what is the make, model and firmware revision of the router.
2 IT engineers are always better the one

My older router (with same problem) was 3Com 3CRWER200-75.
I replaced it with an Edimax BR-6524N. Same weird issue.
Both have latest firmwares.
My phone radio version... To be honst, I don't know how to check. My ROM version is 1.48.405.2 (71294) WWE - which is the stock rom of the Israeli version as supplied by Newpan.
Also worth mentioning, this didn't happen until a couple of days ago. Everyting was fine for months with the same exact configuration. SOMETHING must've changed, but what?
And how is it possible for my phone to kill two different routers?

I have the same problem with my laptop when running windows 7 but not linux....seems too me at least my problem is a driver issue.could be the damned for you too possibly. Was there a possible divert update on your phone?
I do not have an hd2 so I am not sure.
Edited for auto correct mistake

Ambious said:
My older router (with same problem) was 3Com 3CRWER200-75.
I replaced it with an Edimax BR-6524N. Same weird issue.
Both have latest firmwares.
My phone radio version... To be honst, I don't know how to check. My ROM version is 1.48.405.2 (71294) WWE - which is the stock rom of the Israeli version as supplied by Newpan.
Also worth mentioning, this didn't happen until a couple of days ago. Everyting was fine for months with the same exact configuration. SOMETHING must've changed, but what?
And how is it possible for my phone to kill two different routers?
Click to expand...
Click to collapse
You check your phone radio revision the same way you check your rom version. Go to settings, about phone, software information and look for the line "radio version".
Your actual rom version is quiet old and if you are still using a stock rom then you may want to have a look at the htc website for your country and see if you can get 1.66 rom or newer.
I personally have never experienced this problem but i always use linksys or netgear networking equipment. The linksys router i have at home i've had for many years (it's a wrt54g v2.0) and it still works perfectly even though it's cpu and networking chipsets are overclocked and it runs a custom firmware.

Well, the ROM is the latest available for my country :-(
But anyway, I managed to solve it by deleted all my wireless preferences and just 'rediscovering' my home network from scratch. Surprisingly that worked and solved the problem, even on my old router.
Now I'm wondering if I should return the new one and stick to my trust good old one, or stick with the new one? It was pretty expensive, and I don't really use an N wireless connection anywhere anyway, so... What do you think, XDA?

Ambious said:
Well, the ROM is the latest available for my country :-(
But anyway, I managed to solve it by deleted all my wireless preferences and just 'rediscovering' my home network from scratch. Surprisingly that worked and solved the problem, even on my old router.
Now I'm wondering if I should return the new one and stick to my trust good old one, or stick with the new one? It was pretty expensive, and I don't really use an N wireless connection anywhere anyway, so... What do you think, XDA?
Click to expand...
Click to collapse
You have no need for it, get your money back.

the hd2 is capable of N speeds. You just need to enable it in the registry. Personally i would use the old one till it dies and keep the newer one in a box till then but the choice is yours

The newer one is a lot of money I spent for something I didn't even need eventually. I'll be turning it back, I think.
Thanks to all who helped You guys rock!

Ambious said:
Well, the ROM is the latest available for my country :-(
But anyway, I managed to solve it by deleted all my wireless preferences and just 'rediscovering' my home network from scratch. Surprisingly that worked and solved the problem, even on my old router.
Click to expand...
Click to collapse
great to hear that you've found a solution!
A thought came to mind while reading this thread.
Wonder if it's possible that a certain radio file/setting on your HD2 might've been corrupted and instead of generating the usual wifi signal, it could've generated a signal on the same frequency that completely jammed you're router signal?
Similar to the radio jammer units available in some countries that can be used for GSM, Wifi, etc... just a thought!

Im glad you brought this up because I had the exact same problem (accept I could connect via ethernet just wifi went dead), almost brought a new router after spending 2 days trying to set it up :/ It wouldnt allow anything to see the router wifi wise let alone connect to it via wifi. I havent turned my wifi on the phone since then but ill try reseting my settings later to see if that works. I didnt wanna risk screwing the router over lol. Im on stock 1.48 rom and radio on o2 as well

bobbified said:
great to hear that you've found a solution!
A thought came to mind while reading this thread.
Wonder if it's possible that a certain radio file/setting on your HD2 might've been corrupted and instead of generating the usual wifi signal, it could've generated a signal on the same frequency that completely jammed you're router signal?
Similar to the radio jammer units available in some countries that can be used for GSM, Wifi, etc... just a thought!
Click to expand...
Click to collapse
That's an interesting thought, and if it's true - reversing it could be a tool for evil - just imagine being able to shut down networks just like that...
Anyway, I'm glad my issue was solved. That Edimax N router is really expensive, and I like my trusty old 3Com way better.

My N*kia n95 used to f*ck up the router like this sometimes

So is the wifi issue hardware or software?

I am wondering if the wifi issue is software or hardware problem? I am hoping its a software issue and will be fixed in an update because my 14 days have passed for best buy return policy. If its hardware could i just send it into acer? Just sucks I can barley go outside my room with the router to keep signal.

I have no problem what so ever with my wifi, i can even connect to my wifi when i visit my parents across the street.
Its not some high grade wifi either, just a small d-link access point.

I've had no issues with wifi connections either. I've even sat in the parking lot at McD's and accessed their wifi. It see's several of my neighbors networks too.

what wifi issue??

What they said. I've had no problems with either if my tablets

wifi great for me as well
I can see several neighbors router sitting anywhere in my home.our router is in the basement.I can go out in the far back yard and and still connected.with that said I never have more then 2 bars I do not think it reports correctly.

newtonfb said:
I am wondering if the wifi issue is software or hardware problem? I am hoping its a software issue and will be fixed in an update because my 14 days have passed for best buy return policy. If its hardware could i just send it into acer? Just sucks I can barley go outside my room with the router to keep signal.
Click to expand...
Click to collapse
My first unit would drop from 5 to 2 bars walking out of the bedroom my new dual band n1 was was sittin. Within 25 feet when I checked to update my tablet, I gotta 'signal too poor' message.
I called acer support, gal I spoke with was green with the device but put on hold and consulted with a senior support tech. They took my info and directed me to exchange the device.
I did the next day and the new unit has no issues with connectivity any longer.
Yes there is a few units out in the wild that they deem to have a defective wifi device on-board....
I would suggest exchanging if you still can asap, although I'm sure you would have no issue gettin a replacement from acer 'america' if you gave them a shout.
Give them a call, I'm sure they will help you out and post your response from them.

Really ??
You exchanged through Acer support ?? I thought most people would just take it to where they bought it .. I would never have thought of that ... only if my return timeline with the store were expired and then we would contact support based on the 1 year warranty ..etc
good to know -)

UnicornKaz said:
Really ??
You exchanged through Acer support ?? I thought most people would just take it to where they bought it .. I would never have thought of that ... only if my return timeline with the store were expired and then we would contact support based on the 1 year warranty ..etc
good to know -)
Click to expand...
Click to collapse
I took it back to staples where I purchased....

ya but i waited past my 14 days to return to best buy....so now id have to send it in which i dont want to at all. To clarify...it has got better the last few days..dunno how. But i downloaded wifi analyzer on both my nook color and this and kept comparing the 2. The nook does occasionally about 10 dmb stronger but for the most part its pretty close to the same.

Maybe It's Something Else...
For the past couple of hours I've been playing with FTP servers on my Iconia (and found two apps in the Market that make it easy to set up - FTP Server and Wireless File Transfer - both free). See this post:
http://forum.xda-developers.com/showthread.php?t=1094289
Now I was thinking, on some of my earlier mobile devices, there was a setting that was called "WiFi Powersave" or something like that and it was always recommended to turn that off because it screwed up the WiFi by cycling it when the thing thought you needed to conserve battery life.
Sort of like the f.....ng useless confirmations that Windoze likes to throw in every app. Anyway, does anyone know of a kind of "hidden setting" that Acer might of thrown in 'cause sometimes WiFi file transfer works great and sometimes my PC cannot find the Iconia?

Wifi connected but doesnt work.

We have 3 SGS2 at home and a Billion 7800N modem
There is a recurring problem on my wifes phone where there is no dataflow. I cant even reach the modem. It will just start working all the sudden for a short period then stop again.
Things I have tried.
1. Using it right next to the router
2. have tried using different channel
3. have reset modem
4. made sure sleep policy is on never
5. Update firmware and hard reset phone - no new apps installed - worked at first but now having problems again.
It never loses wifi connectivity....internet just does not work. Turn 3g on...works fine.
What could be the problem?
Only things I can think of
1. Faulty phone
2. Virus? That phone is sometimes used to check out Chinese websites...and I know some of them can be dodgy. I forgot to ask her not to go to any of those sites after the hard reset as trial and error.
3. Not certain but this problem may only started when we updated to 2.3.4.
If need be Ill hard reset AGAIN when XXKG6 is out - I dont want to flash back to 2.3.3 to try

auswill2 said:
What could be the problem?
Click to expand...
Click to collapse
I have the impression, that the Broadcom WiFi drivers of Android are still buggy, because my Asus Transformer's WiFi also isn't very good.
When using a static IP address and setting Google's free DNS 8.8.8.8 as a secondary DNS server (the router as primary), my SGS2's WiFi works best.
Maybe give it a try.

I have the exact setup and tried all the things you mentioned to no avail. It works sporadically after I reset the phone wifi on and off but it won't maintain data connection for long. Although the signal indicator says it is still connected. the billion 7800 works on my wifes sgs and connects without problem to my work htc legend.
Sent from my GT-I9100 using XDA App

If you google for "galaxy s2 wifi no internet", you'll find out, that several SGS2 owners have exactly the same problem.
I all cases it seems to be the router's firmware, that causes this problem. I found two users reporting, that the only solution was to download a new firmware from ...
http://dd-wrt.com
But maybe it helps to drop the speed from 802.11 N to G?

I have the exact same problem and my firmwire on my router is the latest. What I do to fix this problem is just unplug my router and plug it back in. I find that fixes it for me. Post back if that doesn't work
Sent from my Nexus S using XDA App

isinisterx said:
... firmwire on my router is the latest.
Click to expand...
Click to collapse
That's why two guys reported, that they had to download a new FW from DD-WRT, which solved the problem for them.
Sorry, that I don't post links ... it were german forums.

I have the exact same problem. You say that the other two S2's work perfectly? If that's the case then it must be a hardware fault. I'm gonna take mine to be fixed or replaced.

steviewonders said:
If that's the case then it must be a hardware fault.
Click to expand...
Click to collapse
Likely ... maybe different firmware?

Yes....my SGS2 and my brothers work fine. When I update....I update all 3 so we are all using the same firmware.
Thats why I believe its a problem specific to 1 phone....not the router (although I did update my router to latest firmware just in case.....same problem)
As a side note - my brother has a microphone echo problem when using a specific gel case. When my wife and I use the exact same case - no problem. I dont know how Samsung build their phones - but its not very consistent.

auswill2 said:
Thats why I believe its a problem specific to 1 phone...
Click to expand...
Click to collapse
Shure ... in this case THIS phone has a hardware defect.
I dont know how Samsung build their phones - but its not very consistent.
Click to expand...
Click to collapse
That's why we have a thread about the "Made in ..."
But that's not only a Samsung problem ... I know that from the Asus Transformer forum.

Ill see where our phones are made if I have time. If anything though, my brother should be the odd 1 out as his was bought in Australia whereas I got the other 2 from UK.
Ill get to the bottom of this....even if I have to keep doing hard reset and trial and error tests. Not being able to use wifi is a huge deal.

Just to confirm, the problem's not only apparent in 2.3.4. My phone has the same problem with 2.3.3. I've sent my phone in for repair now so i'll post my findings here in a week or so. Have you got any further with it?

I sure hope they do fix it somehow....It's becoming increasingly annoying having to flick wifi on and off, downloading apps is the worst. This never happened on mine or my girlfriends htc's.

Anyone able to find a solution for this problem? Just picked up my Galaxy S2 and have the exact same issue Wifi connects, surf the net for about 10 sec, then nothing.. still connected to Wifi and everything.
At work at the moment so can't really play around with the router settings but will try once I get home. Have been looking forward to getting this phone for a while now and to have Wifi issues right off the bat is quite disappointing..

wifi connected no data flow
i had the same problem
i tried different ways no sucess
i tried Set DNS Pro from market
tried different settings
applied different dns
shift from open , custom to google ang keep checking the internet in browser
after few try it works everytime
its to do with assigning ip address in android
thanks

I posted a solution a few weeks back....but i think most people overlooked it....so the solution is
Go to settings>>>>wireless and networks>>>>>wifi settings>>>>hit menu and go to advanced>>>>regulatory domain>>>>change the channel to 14.....thts it....it worked for me on vibrant,nexus one and even on sgs2..hope this helps
Sent from my GT-I9100 using XDA App

zainqaiser said:
change the channel to 14
Click to expand...
Click to collapse
Channel 14 is not allowed in most countries ... my german router e.g. doesn't have channel 14, only 1-13.
I had similar issues with my Asus Transformer and found out, that a static IP works best, BUT only if a secondary DNS is assigned too. I used Google's 8.8.8.8
Give it a try. The Broadcom drivers seem to have a bug, when no secondary DNS is assigned.

The "regulatory domain" setting isn't there on my galaxy s2 ;/ Will give the static IP solution a try.

zainqaiser said:
I posted a solution a few weeks back....but i think most people overlooked it....so the solution is
Go to settings>>>>wireless and networks>>>>>wifi settings>>>>hit menu and go to advanced>>>>regulatory domain>>>>change the channel to 14.....thts it....it worked for me on vibrant,nexus one and even on sgs2..hope this helps
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
thx mate ..... this worked for me

I have the same problem currently on 2.3.4 (KH3) and I also had it on 2.3.3 (KF3).
I currently can't find the Regulatory Domain setting.

[Q] Tab 4 7.0 forgets wifi

After an hour on the device it simply forgets it's connected. Even if I'm watching a movie it will stop aND say no connection. I've returned it once so I think it is software vs hardware. Anyone else?
Goofy

I had a 7.0 for a week and not one had problems
Sent from my HTC One_M8

Yeah mine does that also, not my fave, but I just turn the wifi off and then back on again. Sometimes it only stays on the wifi for 10 minutes! Hope there is a fix at some point.
Sent from my SM-T230NU using XDA Free mobile app

Seems like a Samsung issue....
Looks like all along the Galaxy lineup there are wifi issues.
I tried everything, preventing wifi from sleeping, using wifi fixer, nothing seems to work.
Sometimes my wifi will stay connected, the upload will work, but I get no download.
Rebooting wifi on quick toggle seems to only do the trick.

Have you all updated the software?
Sent from my HTC One_M8

smknutson said:
Have you all updated the software?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, I updated to the latest software the moment I received the tab

Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8

smknutson said:
Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, seems to do it more often with a 5Ghz connection than 2.4 though.
None of my other 5Ghz devices (3 iPhones and an iPad) drop wifi.
Signal is on clearest channel available.
Pretty much isolated everything outside of this tablet.
I'm pretty techy with my home networking, so I'm at a loss with this one.

Yes, it has been updated and yes it has occurred on my home wifi, my work wifi, my doctor's office wifi, and unfortunately the hospital's wifi. All with the same outcome! My S5 doesn't do it nor did my S4 running Kit Kat.

So, still no fixes for this! As a previous poster now it is getting where if I'm playing a game it will drop after 10 minutes! I have power save off everything. While hitting the WIFI on off button works it is highly annoying! I want my WIFI all the time not when my tablet thinks I should!
Goofy

Think I have a solution http://tinyurl.com/nfbgxds
Hope 5th is will help out so far so good for me!

I just got this tab 4 7 inch last week and I am having the same problem with connections showing connected but not having any data transfer. The steps in the above link did not help for me.
I have updated to the latest firmware posted on sammobile, both the Canada version and the nook (BNN) version. Neither have made a difference.
I have found another thread in thisnforrum for this same problem, and there wasn't any solution there either.
I did find wha I think might be solution but haven't proofed it yet. in the build prop there was two "ro.carrier" lines. I think there is only supposed to be one, so I commented out one.
Original Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.

Same issue here. Sometimes I have to cycle the WiFi every webpage!
Both of the above solutions didn't work for me, unfortunately.
Edit: Okay, I may have found the issue, at least for me. Turns out, the tablet was auto-assigning the same IP as my RasPi. After setting a static IP, everything looks okay from here. Hope this helps!

Changing to static IP did nothing, I was having to reset wifi on the tab every time I turned on the screen.
I even had wifi fixer constantly running.
Finally updated to NJ3 and everything is working properly.
Looks like it's a FW issue.

correction-
mrmazak said:
Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.
Click to expand...
Click to collapse
It should be one line:
ro.carrier=wifi-only
Script can be added however by attacting to the rom on the correct line parameters and scripting for digital on board configuration (no smart card) QMAL gsm, gprs, 3g, 4g, even lte or 5g, or 6g, no sim card required researve slot for world phone, or dual networking. The problem is each phone has to be separately programmed so cell companiesnhave walked away from needing higher qualified employees by switching to smart cards. Cost way less and employes way less people and note, your phone didnt cost you a penny less. I been doing cell phone tweaking since the motorolla brick was cool. Currently I used Samsung Galaxy Note 8010 64-bit 32 gig converted to XAC (its the industry's mobile payment recieveing device you see at bars, its made from the model previous mentioned)[to-wit-it says on their site not to tell anyone about]-or else- build then added Debian, Jessie. Then switched the imei to XAC, installed the telephony.manager.is_network_roaming=true along with the prpper scripting for the support and am hooked up to Sask-Tell. Once I got it connected and registered so it had a sign in address with the system i swutched the imei to all 000000000000's now they dont even send me a bill. But it works. The guy at the phone company couldnt even tell me where i was calling him from and he said my phone was disconnected while I was on the phone with him from the disconnected number. lmfao have a good day.

[Q] Samsung s4 i9505 stock rom, new screen,low wifi

Hello. I have a Samsung s4 i9505.
I changed over the Lcd screen and digitizer.
Now my WiFi is working but the range is very poor. About half of my other Samsung devices. Before I changed the screen it would work in the lounge room. Now connection times out or fails to get an IP address via WiFi.
I'm pretty sure it isn't the router.
I've tried reflashing the stock rom both 4..4.4 and 5.0, with Australian rom.
Now the WiFi comes up, will work within a close range and full speed but from a normal distance is not working.
I've opened it up and everything seems connected and intact?
Is it worth getting a new WiFi antenna? Or may I have damaged the motherboard.
Any suggestions appericated, I'm going mad.... Lol

Samsung_aufan said:
Hello. I have a Samsung s4 i9505.
I changed over the Lcd screen and digitizer.
Now my WiFi is working but the range is very poor. About half of my other Samsung devices. Before I changed the screen it would work in the lounge room. Now connection times out or fails to get an IP address via WiFi.
I'm pretty sure it isn't the router.
I've tried reflashing the stock rom both 4..4.4 and 5.0, with Australian rom.
Now the WiFi comes up, will work within a close range and full speed but from a normal distance is not working.
I've opened it up and everything seems connected and intact?
Is it worth getting a new WiFi antenna? Or may I have damaged the motherboard.
Any suggestions appericated, I'm going mad.... Lol
Click to expand...
Click to collapse
Did you fix the lcd and the digitizer by your own? Or did you go to the official service of samsung?

I did it myself. Have done it before on the same phone with no issues.

U must raise all gold spring. To makr better connection to the antenna

Samsung_aufan said:
Hello. I have a Samsung s4 i9505.
I changed over the Lcd screen and digitizer.
Now my WiFi is working but the range is very poor. About half of my other Samsung devices. Before I changed the screen it would work in the lounge room. Now connection times out or fails to get an IP address via WiFi.
I'm pretty sure it isn't the router.
I've tried reflashing the stock rom both 4..4.4 and 5.0, with Australian rom.
Now the WiFi comes up, will work within a close range and full speed but from a normal distance is not working.
I've opened it up and everything seems connected and intact?
Is it worth getting a new WiFi antenna? Or may I have damaged the motherboard.
Any suggestions appericated, I'm going mad.... Lol
Click to expand...
Click to collapse
You have exactly the same problem as me. I replaced the screen like you, it's the same problem.
Here's my thread: http://forum.xda-developers.com/galaxy-s4/help/i9505-slow-wifi-router-t3076105