Screen keeps turning off - Galaxy S 4 Q&A, Help & Troubleshooting

Dear members,
I have a weird issue with my S4 I9505. I just installed SlimSaber 5.1.1 and everything went fine. The weird thing is, the screen turns off immediatly after booting. It brings up the pin-screen but it switches off. I can turn it on, enter pin, but the again it switches off. I can (sometimes!) bring up the lock screen, swipe the unlock button and it switches off again. I can receive calls, pick up, but I can't go to the home screen from there. Long story short, I can't access my phone. As if something keeps putting it into lock mode. Right now I can't even bring up the lockscreen anymore.
I took apart my phone and cleaned the proximity sensor, cause I figured that might be causing the problem but that didn't help either.
About a year ago I had a similar issue that must be related. I was on stock rom but at some point it kept switching to S-Cover view, even though I don't use s-cover. I fixed that by installing SlimKat 4.4.4 rom which doesn't support the S-view feature. But apparently the problem came back when I installed SlimSaber.
The only thing I can think of is reflashing custom, but I don't think that will help since that was what brought me in this predicament in the first place.
HELP!!!

Update:
Allright, I managed to get back to Slimkat 4.4.4 by reflashing stock and CMW 6.0.4.4 and after that flashing Slimkat.
But still not able to install SlimSaber 5.1.1 or other Android 5 roms. When I flashed stock 5.0.1 the S-view issue immediately came back.

Skatespeare said:
Update:
Allright, I managed to get back to Slimkat 4.4.4 by reflashing stock and CMW 6.0.4.4 and after that flashing Slimkat.
But still not able to install SlimSaber 5.1.1 or other Android 5 roms. When I flashed stock 5.0.1 the S-view issue immediately came back.
Click to expand...
Click to collapse
There is a screw on the back of your phone. It has L1 written on it. A lot of users report that if you loosen it a bit, it will fix the sview issues. Try it.

Lennyz1988 said:
There is a screw on the back of your phone. It has L1 written on it. A lot of users report that if you loosen it a bit, it will fix the sview issues. Try it.
Click to expand...
Click to collapse
Hmm thanks!
I already took my phone apart to clean the proximity sensor which included taking out the L1 screw, but that didn't help. But from what I've gathered after researching your tip the screw could still be magnetically charged. It means that I have to remove/loosen the screw and reinstall a different ROM to see how the sensor reacts. It's a long shot, but I'll give it a try.
Dankjewel

Skatespeare said:
Hmm thanks!
I already took my phone apart to clean the proximity sensor which included taking out the L1 screw, but that didn't help. But from what I've gathered after researching your tip the screw could still be magnetically charged. It means that I have to remove/loosen the screw and reinstall a different ROM to see how the sensor reacts. It's a long shot, but I'll give it a try.
Dankjewel
Click to expand...
Click to collapse
Thats sounds like a magnetic sensor problem.
When I put my s4 near a hard magnetic field it turns off the screen (In Touchwiz shows s-view menu)

1Maxter1 said:
Thats sounds like a magnetic sensor problem.
When I put my s4 near a hard magnetic field it turns off the screen (In Touchwiz shows s-view menu)
Click to expand...
Click to collapse
Yeah, but do you think the above mentioned solution would work? Or is there a way I can get rid of the magnetic sensor all together? I really don't need it...

Skatespeare said:
Yeah, but do you think the above mentioned solution would work? Or is there a way I can get rid of the magnetic sensor all together? I really don't need it...
Click to expand...
Click to collapse
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807

Lennyz1988 said:
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807
Click to expand...
Click to collapse
This xposed module is made for Motorola devices,are you sure that is going to work on other devices?(have you tested the xposed module on other devices that are NOT mafucruted by Motorola?)
Sent from my GT-I9505 using Tapatalk

yahya wessam said:
This xposed module is made for Motorola devices,are you sure that is going to work on other devices?(have you tested the xposed module on other devices that are NOT mafucruted by Motorola?)
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
It's not made for Motorola. And it's just an Xposed module. It's not gonna blow up your device or something

Lennyz1988 said:
It's not made for Motorola. And it's just an Xposed module. It's not gonna blow up your device or something
Click to expand...
Click to collapse
OK,sorry but the link of the thread(that you posted) was at the moto g subfroum which made me curious,and I know that its just an xposed module[emoji6]
Sent from my GT-I9505 using Tapatalk

Lennyz1988 said:
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807
Click to expand...
Click to collapse
Yes, I've heard of Xposed. But since I'm not able to access the phone at all I can't install it either. Let alone tweak the settings.

Strangest thing. I removed the screw, flashed stock... no cigar. Still the s-view screen. So I flashed CMW again so I could restore my back-up.
Yet instead of booting to recovery it boots to Android, and guess what? No S-view screen! It shows my pin-unlock screen. But don't start cheering just yet. For some reason that is completely besides me my touch screen now isn't working so I can't enter my code. I figured, let's remove my simcard and see what happens. But now when it finished booting, it just shows a black screen with nothing but the battery and signal icon at the top.
-edit-
Back to 4.4.4
Now all I can think of is removing the sensor all together, but I don't know how to do that. Anybody got ideas?

Related

[Q] Touch Screen issue on S4 i9505

So I've been having this weird behaviour of the touch screen on my S4 during games. When I'm needed to hold my finger on the screen for continuous gestures (like moving) sometimes the screen stops registering the touch (it's like I've lifted my fingure off the screen, but I haven't), so I have to lift my finger up and press the screen again to continue moving. It's happening really often and it's really annoying for a game like Super Hexagon where if you stop moving for a milisec you're dead. Don't think I've read anyone else having the same problem. I've been having this problem on the stock Jelly Bean 4.3, CM 11 Kitkat 4.4.2 and recently I put the unofficial stock 4.4.2 KitKat. Is it a hardware problem? Any help would be appreciated!
bump
Shiroh1ge said:
bump
Click to expand...
Click to collapse
Reboot into recovery and do wipe cache/Factory reset and then Flash the kitkat leak once again via odin and check if the problem still persist. and if your problem still doesnt fix try to flash a stock 4.3 , it might be a bug or something since the 4.4 kitkat is just a leak.. have a nice day
Repulsa said:
Reboot into recovery and do wipe cache/Factory reset and then Flash the kitkat leak once again via odin and check if the problem still persist. and if your problem still doesnt fix try to flash a stock 4.3 , it might be a bug or something since the 4.4 kitkat is just a leak.. have a nice day
Click to expand...
Click to collapse
I'll try that, thanks for the answer
I'm om 4.3 now, still the same. Almost all games are unplayable... I'm starting to think it's a hardware problem. Could the disabling of a service be causing this, cus I disable a lot of them.
edit: I found that pressing the screen a little bit too hard makes it unresponsive. Definitely hardware problem since I've changed screen glasses before. I'm losing hope for fixing this :/. Any suggestions?
What do you mean "Ive changed screen glasses before".
theunderling said:
What do you mean "Ive changed screen glasses before".
Click to expand...
Click to collapse
Well not me personally, a friend of mine owned the phone before me and I think he cracked it so he gave it for repairs to replace the screen glass, so I'm guessing it's something to do with the replacement glass.

Issues Turning on the Screen

Recently my LG G2 Verizon has started having an issue with turning on.
1. will no longer turn on by knock on. (knock off works)
2. when i push the power button on the back about 75% of the time the screen turns on then immediately turns off or turns off as soon as i touch the screen. I have to push it a bunch while touching the screen to get it to stay on and let me unlock it.
3. pulling down the notification bar from the top only pulls down partially then closes a lot of the time.
I have tried:
1. Uninstalling a bunch of apps, no success.
2. did a data reset and wiped everything. no success.
Running:
4.2.2
VS98011A
TWRP 2.6.3.2
When i first went into TWRP i tried to do a factory reset and it just sat there with an error that i could not mount the cache. Then i rebooted, went back in and this time did a data wipe and typed "yes" to verify. It got stuck trying to do that as well, but this time when i rebooted it was reset and i had to reenter all my account settings etc. But it is still having the same issue. I am wondering if there is something in the cache thats causing it and i wonder if it did not wipe the cache when it wiped the data.
At this point i just want the phone to work but not sure why TWRP is having issues. Has anyone else had any of these issues? Can anyone help with these issues?
I wouldnt mind flashing the VS98011B rom but i am not sure TWRP is working correctly and want to make sure it works right before i try to flash a new rom. Should i use CWM? if so how do i get from TWRP to CWM? i need some help.
Any advice is extremely appreciated.
bump for help PLEASE.
I had that issue with one of mine. 1st make.sure ure screen protector is not over the prox sensor 2nd case isnt over it and 3rd clean. With the knock off on feture when the screen is off the prox sensor is on so iff u gots ure phone in ure pocket and double tap it wont come on i was holding my hand over the sensor and it pissed me off so bad. If all else fail shut off knock on and it may work then if not u have a bad prox sensor its what ive read about and found out
If this helps remember the thanx
TheMadScientist420 said:
I had that issue with one of mine. 1st make.sure ure screen protector is not over the prox sensor 2nd case isnt over it and 3rd clean. With the knock off on feture when the screen is off the prox sensor is on so iff u gots ure phone in ure pocket and double tap it wont come on i was holding my hand over the sensor and it pissed me off so bad. If all else fail shut off knock on and it may work then if not u have a bad prox sensor its what ive read about and found out
If this helps remember the thanx
Click to expand...
Click to collapse
Yea i think you are right about it being a bad prox sensor...
You stock? If so, which version? Rooted?
Sent from my VS980 4G

My soft buttons just suddenly stop working, can't seem to fix them.

What I have tried so far:
Restarting the phone.
Removing the battery.
clearing the cache.
factory resetting it.
using the *#2663# trick
(the phone's touch key FW is0x0e)
(the part's touch key FW is 0x00)
about to try:
flashing a fresh new base ROM.
I don't think this was a hardware problem because it just died when I was in the middle of using it. Any suggestions anyone?
Currently on an android 4.4.4
Anyone?
It sounds like you've tried everything that can be done software-wise. I think it's service centre time.
iridaki said:
It sounds like you've tried everything that can be done software-wise. I think it's service centre time.
Click to expand...
Click to collapse
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!
galaxynote2 said:
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!
Click to expand...
Click to collapse
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?
Insightguy said:
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?
Click to expand...
Click to collapse
The fact that they intermittently work doesn't mean there isn't a hardware issue.
You should flash a stock ROM which will remove root and send it back to service.
Time for some on-screen buttons! ?

Samsung Galaxy S4 GT-I9505 Screen stays black after i type my PIN

Hello recently i had an issue with my proximity sensor it was stucked at 0 cm
until it felt down and then worked for a little time but then stopped again
So i decide to dissasembly it and clean the sensors and everything ( i blowed air and used a tooth brush too)
when i assembled everything back i booted on recovery to make a clean install of my rom
everything was going well until i booted the phone and after i typed my PIN code and drag the screen up to unlock it
then suddenly screen goes black and only turned on when someone calls me.
When im pressing the power/lock or home button always playing the lock sound.
Tried everything, i tried to boot the phone without each sensor but always doing the same thing
I tried to disscharge the phone, pulling of the battery and keep power button pressed for 1 minute but again the same thing
The phone is working well in TWRP (touchscreen) , Can someone explain to me what happend?
Also when someone calls me the proximity sensor is working well.
Running Mokee ROM android 6.0 but i tried to recover back to s4's official backup and the cyanogen release 5.1 but also got the same problem
I think its the proximity sensor could it be?
Is something wrong with my post? maybe i wrote too many and no1 reads it ? or no1 have seen this before?
Anyways i need help so much, i cant call anyone i cant read texts i cant do anything and i cant buy another one
It could be a hardware or software issue. Did you try to find a way to completely disable the proximity sensor in the ROM?
Was the phone dropped? Any loose connections in the phone?
Does this happen if you flash ROMs other than Mokee, for example, Cyanogenmod?
audit13 said:
It could be a hardware or software issue. Did you try to find a way to completely disable the proximity sensor in the ROM?
Was the phone dropped? Any loose connections in the phone?
Click to expand...
Click to collapse
No i couldnt find a way to disable the proximity in ROM and no the phone didnt dropped i will check for 100th time if any loose connections exists
but i dont think so, many times i try to unlock it and it doing some wierd thing like vibrating then it shuts down but without showing me anything.
Guys i think i damaged somehow the mainboard but i didnt do something so hard to damage something can i damage something with a tooth brush??
Strephon Alkhalikoi said:
Does this happen if you flash ROMs other than Mokee, for example, Cyanogenmod?
Click to expand...
Click to collapse
Yea i tried, as i said, the recovery backup from the stock rom, and also the cyanogen release 5.1 i dont remeber i think it was cyanogen 12.1 anyways it does the same thing.
The phone doesnt function properly.
Is there any ROM that it has only the basics calls text etc so i can try ?
chrisfy said:
Yea i tried, as i said, the recovery backup from the stock rom, and also the cyanogen release 5.1 i dont remeber i think it was cyanogen 12.1 anyways it does the same thing.
The phone doesnt function properly.
Is there any ROM that it has only the basics calls text etc so i can try ?
Click to expand...
Click to collapse
No, because the firmware isn't the problem. Your proximity sensor I believe is screwed up, probably from using a toothbrush on it and scratching the sensor. While I'm curious as to where you saw or heard that bit of advice since toothbrushes are abrasive, it's not really relevant.
Replace the proximity sensor.
Strephon Alkhalikoi said:
No, because the firmware isn't the problem. Your proximity sensor I believe is screwed up, probably from using a toothbrush on it and scratching the sensor. While I'm curious as to where you saw or heard that bit of advice since toothbrushes are abrasive, it's not really relevant.
Replace the proximity sensor.
Click to expand...
Click to collapse
Yea i thought in the begining that this is the problem but explain me why on call proximity works normal if i take the phone away from my ear screen on and if i get it back screen off simple normal.
Also i tried to boot the phone without the proximity connected on it and again it was doin the same thing and 1 more question does the proximity sensor have the possibility to lock the phone?
I really dont know what is going on propably i have to buy a new one i think
I used a tooth brush cause i didnt have anything else but i didnt put much pressure i just touched it
I must upload a video to show u whats exactly happening because its very stange i cant get to home screen with any way everytime it shuts the screen off
but if i choose to go to settings and get black screen when some1 calls and talk when i end the call it will show me the settings but if i try to get anywhere else i will get again black screen and when
some calls and end again the call it will show me that i was choosed before its so annoying really.
Forgive me for my bad english.
any suggestions?

Phone gets stuck on lockscreen with clock on blue tile

Hi there,
I migrated to LOS two weeks ago and I'm fairly happy with it. It runs really smoothly, however I think I have found a bug. From time to time when I wake up my phone it just shows the clock (with the correct time) on a blue tile. The phone seems to still be working as I can use the flashlight (by pressing and holding the pwr button when in sleepmode), but no matter what I do, I can't do anything useful. I'm stuck on that screen.
I haven't found out what causes this strange behavior.
All I can do is remove the battery and reboot.
Has anyone else come across this phenomenon and knows more than I do?
[Edit:]
Can't post the picture, as I don't have enough posts yet
[/Edit:]
Cheers
johntwenty
Update:
I had to go back to CM as the phone function didn't work.
I do like LOS 14.1 a lot, however all the features are of little use if people at the other hand can't hear me
So much for now. I'll probably try LOS again at a later time, when more of the issues are fixed.
Thanx
johntwenty
Alright,
I've gone back to LOS 14.1. and installed the most recent nightly build lineage-14.1-20170315-nightly-klte-signed.zip.
The phenomenon described above is still present, however, I noticed that if I hit the back button within one or two seconds, my phone will get back to normal. If I wait longer, there is no way to recover without removing the battery.
I hope that this information might help.
Cheers
johntwenty
Yes. Experiencing exactly this. sm-g900v, may 24th Klte.
It was one of the reasons why I've stopped using LOS.
I've read somewhere that you need to disable S-View Cover somewhere in the settings to get rid of this bug.
It was after reflashing to TW ROM, so I haven't tested this solution.
Thanks for feedback. via Google determined s view is flip cover. Completely disabled...see if it continues.
Yes, it's a special Samsung cover which I've never used.
I think that the phone should respond to its magnet.
Since I have no this cover, the phone could be "misled" by a magnet in my bag or something.
Haha...believe may have put it together. Have carried ecig (joytech vtc mini) along with phone in same hand with them touching each other. VTC mini has 2 small strong magnets on 18650 battery cover. It's only occurred half dozen times since using Lineage this last month and has not locked up lock screen since disabling flip cover.
Just one more reason not to smoke :lol
Hi All ,
Where is this S-view cover disable on Galaxy Note 3 please ?
Thanks for info 'flip cover' on setting disabled.
Just want to add that I had this problem again yesterday, after a long while, with Lineage 14.1-20171214-NIGHTLY-klte. Left it like this overnight, same in the morning.
I noticed that many things still work: bluetooth auto connects, sounds are played. Probably everything works except one cannot use the screen.
Connecting adb works, changing screen resolution changes the form of that color rectangle but doesn't help. Reboot via adb works (and I think the force reboot via Power+VolDown also works).
Hiano said:
Just want to add that I had this problem again yesterday, after a long while, with Lineage 14.1-20171214-NIGHTLY-klte. Left it like this overnight, same in the morning.
I noticed that many things still work: bluetooth auto connects, sounds are played. Probably everything works except one cannot use the screen.
Connecting adb works, changing screen resolution changes the form of that color rectangle but doesn't help. Reboot via adb works (and I think the force reboot via Power+VolDown also works).
Click to expand...
Click to collapse
I've had this issue today but noticed I had the S-View-Cover Option enabled. How about you?
bbsc said:
It was one of the reasons why I've stopped using LOS.
I've read somewhere that you need to disable S-View Cover somewhere in the settings to get rid of this bug.
It was after reflashing to TW ROM, so I haven't tested this solution.
Click to expand...
Click to collapse
Thank you so much for this info. Got the exact same problem on my HTC10 and turning the setting completely off in the settings solved it. I think the reed contact in my phone must be broken or sth... but at least I don't have to restart my phone every time it happens!
Shark5060 said:
Thank you so much for this info. Got the exact same problem on my HTC10 and turning the setting completely off in the settings solved it. I think the reed contact in my phone must be broken or sth... but at least I don't have to restart my phone every time it happens!
Click to expand...
Click to collapse
Me too! Galaxy S5.
Thanks for tips. I've just use neodymium magnet. I've moved on phone back and Android is usable again without rebooting!
I don't know why sometime phone thinks that cover is used. To many magnetic fields around?
Hi guys, I'm having the same problem with a Note 3 N9005. I installed TWRP 3.2.2.0 and then LineageOS 14.1. After booting the device I see for a second "next" , but the screen jumps too quickly to a blue tile with time and date. There it stucks. I got an ORIGINAL SAMSUNG flip-cover (the one with magnets, cover closed-> screen is off), but even with this thing installed it doesn't work. Same thing happens, blue tile and no responding to the flip cover at all. Disable S-view cover is not an option, as i can't get into the phone's OS at all.
How do i get into the phone's OS and settings? Does the trick with the magnet work for somebody?
Please, explain clearly how you got around this issue. Thanks in advance!
thaineth said:
Hi guys, I'm having the same problem with a Note 3 N9005. I installed TWRP 3.2.2.0 and then LineageOS 14.1. After booting the device I see for a second "next" , but the screen jumps too quickly to a blue tile with time and date. There it stucks. I got an ORIGINAL SAMSUNG flip-cover (the one with magnets, cover closed-> screen is off), but even with this thing installed it doesn't work. Same thing happens, blue tile and no responding to the flip cover at all. Disable S-view cover is not an option, as i can't get into the phone's OS at all.
How do i get into the phone's OS and settings? Does the trick with the magnet work for somebody?
Please, explain clearly how you got around this issue. Thanks in advance!
Click to expand...
Click to collapse
I always delete Flipflap as one of the first things I do on a fresh install. It seems to always act up for me. The trick with the magnet is to pass it across the screen in the area above the recents key, that should trip the smart cover off, then you can disable it in options, or remove the app completely if you have root.
EDIT: Sorry, just noticed you have a Note 3, these instructions are for s5, magnetic sensor may be in different spot on note 3
I was struggling to find the setting to turn off the S View cover on LineageOS 16 on my S5.
Found it in Settings > Connected devices > Connection preferences > Smart Cover
Turn it off via the toggle at the top!
We'll see how it goes! Thanks!
This is also apparently just bad design in Lineageos
for the S5 or whatever layer of software/firmware controls this, as this Blue Screen of Death disables power-button NMI forced reboots: if this happens on a fixed-battery phone, you get to wait until it goes flat, which is why I'll stick with the S5 forever.
Following the instructions, I found and disabled Smart Cover in Connection Preferences (many thanks to whoever figured this out); apparently Lineageos 16 ships with this enabled (bad design). I'd never even heard of a Smart Cover or knew the phone had a magnet gimmick like the tablets do.
One principle of software design which is not widely appreciated is that doing too much is often worse than not doing enough.

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