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Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!
Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.
I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.
ibex333 said:
Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.
Click to expand...
Click to collapse
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.
DrXTC said:
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.
Click to expand...
Click to collapse
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.
scott14719 said:
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.
Click to expand...
Click to collapse
If it's on MF3 lets suppose isn't rooted, a factory reset wouldn't help or what could happen ?
it's the display conector ...had the same problem ...it started with the display going almost black ...i deconcted the display, put it back then the display was going but the capacitive buttons not ...did the same for about 3 times and they get on ...i think some pins didn't made contact well
xBeerdroiDx said:
I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.
Click to expand...
Click to collapse
Can't return it... it's on contract but provider won't/can't fix it. as stated just looking to see if a fix exists.
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Click to expand...
Click to collapse
How is screen response while at the recovery?
thebuga said:
How is screen response while at the recovery?
Click to expand...
Click to collapse
Same issue in recovery also ..i am using TWRP
Sent from my Nexus 4 using XDA Free mobile app
You could flash stock rom with nexus rom toolkit to discard a software problem but if the problem persists, it sounds like a hardware issue and you should think about ordering a replacement if your N4 is still in warranty.
danmen2 said:
You could flash stock rom with nexus rom toolkit to discard a software problem but if the problem persists, it sounds like a hardware issue and you should think about ordering a replacement if your N4 is still in warranty.
Click to expand...
Click to collapse
Yes Today I will Try with stock ROM but my phone is not in warranty ..
Sent from my Nexus 4 using XDA Free mobile app
Anands3 said:
Yes Today I will Try with stock ROM but my phone is not in warranty ..
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
If back to stock fails too, you might try this mod to increase touchscreen sensitivity, but be careful I think only works on 4.2.2
http://forum.xda-developers.com/nexus-4/development/nexus-4-improve-touch-screen-sensitivity-t2163924
danmen2 said:
If back to stock fails too, you might try this mod to increase touchscreen sensitivity, but be careful I think only works on 4.2.2
http://forum.xda-developers.com/nexus-4/development/nexus-4-improve-touch-screen-sensitivity-t2163924
Click to expand...
Click to collapse
If the issue is the same while at the recovery I am afraid to tell this is most certainly a hardware issue. You can try and install other kernels and mess around with screen sensitivity but I don't think it will help.
thebuga said:
If the issue is the same while at the recovery I am afraid to tell this is most certainly a hardware issue. You can try and install other kernels and mess around with screen sensitivity but I don't think it will help.
Click to expand...
Click to collapse
I am flashing stock ROM now let's see what happens..
Sent from my Nexus 4 using XDA Free mobile app
Mine did this after the 4.4.3 OTA update and the phone has been unusable since. A lot of other people are experiencing the same issue as well on the google nexus help forums...no word from Goog.
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Click to expand...
Click to collapse
redinkdesign said:
Mine did this after the 4.4.3 OTA update and the phone has been unusable since. A lot of other people are experiencing the same issue as well on the google nexus help forums...no word from Goog.
Click to expand...
Click to collapse
ya i am also facing same issue ..i am gong to repair this one from local Service center hoping for good results with less Charges
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
crashDebug said:
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
Click to expand...
Click to collapse
When I am updated to 4.4.4 then only I got this display problem before that. All thing was working fine .
Sent from my Nexus 4 using XDA Free mobile app
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
crashDebug said:
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
Click to expand...
Click to collapse
I am having same issue in middle of the screen
Sent from my Nexus 4 using XDA Free mobile app
crashDebug said:
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
Click to expand...
Click to collapse
This happens way too often. The wall charging socket at my workplace makes my phone go nuts whenever I connect it there. Touches are misunderstood (typing for instance is a bloody nightmare. Home button or recents button get "pressed" automatically). I've never seen this problem anywhere else. Looks like I'm not the only one. Hm!
crashDebug said:
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
Click to expand...
Click to collapse
Funnily enough, this phantom touches nonsense sometimes happened even when the phone was in my pocket. It would unlock the screen itself (Hellscore kernel allows swipe2wake, so phone would wake itself up) and start registering touches frenetically. The screen would refuse to acknowledge my touches; I was repeatedly forced to hard reboot the phone. This problem magically fixed itself, and reappeared a fortnight later. It turned out to be a digitizer issue; after getting the display replaced, I have no more issues. All is fine except for the mysterious wall charger touches.
Looks like my N4 loves to be touched. Dirty little boy.
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
Click to expand...
Click to collapse
Hello everybody,
I'm Maria, I came here looking for a not too much expensive solution to repair my broken glass and my touchscreen but I foud out I have the same problem ; a band in the middle of the screen is unresponsive. But my problem come out after my poor nexus fell to the ground :crying:
Now I wonder if this is closely linked to the impact with the ground or it could be the same as your problem?
Hi guys!
I had the same issue - navigation bar was untochable in any position (vertical & horizontal). Flashing stock & other alternative ROMs did not solve the problem.
So I returned my N4 to my seller. He accepted the warranty issue and replaced during the reparation:
1. Screen. So I have a brand new screen.
2. Mother board. So I have a new IMEI.
So this isue is rare and has hardware reasons.
My dad has the same issue on his phone, only happened the other day
Happens in TWRP as well
i flashed Philz CWM and the nav keys work there, also in purity if you set the nav bar to 52 (stock is 48 i believe) the nav keys SLIGHTLY work
its weird because the nav keys dont work, yet i can swipe up and get google now?
bodom_hc said:
My dad has the same issue on his phone, only happened the other day
Happens in TWRP as well
i flashed Philz CWM and the nav keys work there, also in purity if you set the nav bar to 52 (stock is 48 i believe) the nav keys SLIGHTLY work
its weird because the nav keys dont work, yet i can swipe up and get google now?
Click to expand...
Click to collapse
The swipe up is triggered by a point just above the home button. The bar has no work there.
<Insert witty quote here>
I been getting less and less of this after factory reset. One thing i learn is to keep my phone cool and also taking off the case. I figure that the overheating a tight grip on the phone is causing the phone to have these seizure like symptoms. Anyone know a rom i can flash to converse battery and keep my phone from overheating?
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
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Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
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Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
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Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
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Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
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Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge
Every time I press the physical Back or Recents button of the device, a touch is simulated on the Screen.
It's quite a weird issue to explain over text, so here is a video of the issue (streamable{dot}com/nl064)
The phone is a SM-G531H. I tried some ROMs from the Original Development group (Ressurection Remix,Lineage Stable 3 and 2,ViperOS) and the issue persists on all of them.
I'm pretty sure it is not a hardware problem, because it didn't happen on the stock ROM, and it also doesn't happen in TWRP.
All the ROMs I tried where flashed with TWRP 3.0.0-0 and used the PICO 7.1 Gapps from Open Gapps.
Here is the Logcat(goo{dot}gl/uWTNZh)
It was captured from ViperOS, since this is the ROM that is installed at the moment, but if needed I can reflash the other ROMs to provide logcats.
Is there any fix/workaround for this?
Thanks in advance.
This could highly be an issue within your touch screen, you can get it changed at repair shops for cheap.
Or if you think this is a software related issue you can test this by disabling both back and recent then tap them to see if the screen still reacts the same way.
If it does, it's most certainly an issue with your screen.
Maybe just some dust built up under the screen so I'd try cleaning it before sending it to a repair shop.
You can also try other TWRP's cause that could also be the issue.
Zep0th said:
Or if you think this is a software related issue you can test this by disabling both back and recent then tap them to see if the screen still reacts the same way.
If it does, it's most certainly an issue with your screen.
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Click to collapse
Well, I've tried disabling the hardware buttons through the ROMs and the issues definitely persists, though it doesn't happen on TWRP.
Zep0th said:
Maybe just some dust built up under the screen so I'd try cleaning it before sending it to a repair shop.
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Click to collapse
Now that you mention it, The phone does have a pretty old screen protector. Gonna try removing it and giving the screen a good cleaning to see if the problem still persists.
Zep0th said:
You can also try other TWRP's cause that could also be the issue.
Click to expand...
Click to collapse
You mean, trying older versions of TWRP?
Thanks for the suggestions!