Phone keeps shutting down - Nexus 4 Q&A, Help & Troubleshooting

I have LG Nexus 4 16GB version. And it is shutting down every now and then by itself, specially while using any Google application. (eg: Google Camera, Chrome, )
It just shuts down. And I have to use power button to start it again. (No shut down animation, it just go dead)
The problem starts when I stopped the Google Now. Yes I am sure. Last night I stooped it from settings. And since then phone is shutting down by itself.
So should I again start it. But I don't want it.
Any help...??????

I just saw that Google Camera is doing this. Even on the Play Store the camera is specially updated for for Nexus 4. And last updating it this problem started. Now I can't use camera. Even when I downloaded other camera app from market the phone is still shutting down.
Any help??????

flash new OS image, for example lollipop 5.1.1

Am on the latest version LMY48I and not having any of those issues. You might have a conflict in cache, or your battery could be failing, or may have an errant app or process causing issues. You would probably be well served to run a Logcat of the issue, and see what it is exactly that is causing the issue. That will help you narrow down the root cause, and determine if it is hardware or software.

ariesgodofwar said:
Am on the latest version LMY48I and not having any of those issues. You might have a conflict in cache, or your battery could be failing, or may have an errant app or process causing issues. You would probably be well served to run a Logcat of the issue, and see what it is exactly that is causing the issue. That will help you narrow down the root cause, and determine if it is hardware or software.
Click to expand...
Click to collapse
Battery was the issue... It was looking like it was almost at the extent of bursting.
Just got it changed.
I there any way we can stop that overheating problem. I can iron my shirt with phone.
Long live Nexus 4......

Related

[Q] Strange glitch in Play Store when updating apps

Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus
Try stopping Downloads and Download Manager in Apps > All and clearing cache and data for them. Then reboot and try Play again.
My nexus been doing the same thing since new but in landscape mode only, annoying, but never bothered me too much. I just try to remember to keep portrait mode while updating.
Sent from my Nexus 7 using xda premium
Exact same issue here's. No idea what's causing it
Sent from my Nexus 7 using XDA Premium HD app
samo samo
Kusie said:
Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus
Click to expand...
Click to collapse
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.
dond624 said:
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.
Click to expand...
Click to collapse
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
flicker
belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
Click to expand...
Click to collapse
I've been playing with roms and kernels lately, settling on Buttered Grouper 4.2.2 with Franco kernel r65. Just noticed the other day that Play Store flickering is gone. Coincidence?
Dond624
This has been happening since I got the Nexus on release day. Thought it was normal behavior LOL. Completely stock -> Stock 4.3 ROM rooted/M-Kernel a61.
belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
Click to expand...
Click to collapse
Wow, it´s still present on the NEW Nexus 7 ? Unbelievable, maybe time to jump off the Nexus bandwagon ... most people think it´s a huge advantage to have a nexus and always the newest android version, but to me it´s more and more a disadvantage. When 4.3 came out half of my apps stopped working, and i had to wait several days and even weeks (heck, some are STILL not compatible with 4.3) to use them again...

Nexus 7 2013 random freezing

Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
Click to expand...
Click to collapse
What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Click to expand...
Click to collapse
What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
Click to expand...
Click to collapse
No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
Click to expand...
Click to collapse
Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app

Nexus 6P crashing all the time

Hi guys.
I'm here to share a problem I'm having with my Nexus 6P: it often gives a crash randomly, needing to be restarted by force.
This does not happen because of a specific app and sometimes happens even at boot , when Google logo still not appeared.
I already using the phone about two weeks.
I received him with rom stock 6.0.1 and had the upgrade to Nougat available.
I thought the upgrade to 7.0 would correct the problem, but it was not what happened.
From the update I also felt that the crashes were more frequent when the battery was at a very low level, between 20 and 15% (as commented in a reddit threat that I can't copy here).
Following some recommendations that I found , I formatted the Nexus 6P with the factory settings to see if the problem returned.
Yes, it happened again.
I formated again and was gradually installing my apps to check if it was not a specific app.
I did it at last three times.
On these occasions, apps like Google Keep, Duolingo, ES File Explorer, Google Fit, Podcast Republic and even the Play Store gave the crash.
I formatted again and installed each app one by one again to try to identify a culprit and had the same results.
To try to work around the problem, I decided to go for a clean install of the entire OS with the latest build using the SDK (adb and fastboot).
Even with the flash of the latest build I continued to have this crash problem.
So I decided to go for custom roms.
I installed Pure Nexus and Sinless, and continued having problems with crash.
I tried to install the CyanogenMod, but failed. After flashing the rom, GAPPS and vendor image, the device crash in the Google logo.
My last attempt was to go deeper and replace the kernel as well.
I installed ElementalX (7.0) and Pure Nexus as ROM.
In the beginning, I still had many crashes, so decided to make some changes in the kernel ElementalX.
In a desperate attempt, I decreased the CPU clock all to minimum (1248 MHz).
Interestingly the crashes started to occour less frequently, but they still happen randomly and unexpectedly.
I have no idea if this reduction in CPU speed had any effect or was placebo.
What matters is that I'm still having crashes and I wonder if anyone has any idea of this solution to my problem.
Thank you guys!
PS.: the return of the phone is not an option. I'm in Brazil.
PS2.: sorry for my bad english.
Wow you have exhausted every idea... Return sounds like all that's left unless you wanna try putting the phone in the oven to see if it's just bad solder.
Sent from my Nexus 6P using Tapatalk
I'm thinking you've got some damaged or corrupted internal storage there.
Sent from my Nexus 6P using Tapatalk

OP2 Screen rotation periodically stops working

Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
Click to expand...
Click to collapse
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
Click to expand...
Click to collapse
In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13
Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.
Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.

Samsung S10+ One UI has lots of bugs

Anyone experiencing this?
The bugs that I faced so far:
- waze not responding after switching between apps. Once not responding, I have to close waze completely then open it again but I might need to wait few mins before it would start correctly
- just today the camera suddenly not responding. I have tried to close the apps but it would still shows blank screen. Then I restart the device then it was back to normal
- game rise of civilization would gave blank white screen from time to time after switching apps
- system UI not responding
I was coming from iOS, then change to vivo v9 before I use Samsung.
While the screen and design is a beauty, but even vivo had no bugs like Samsung.
Anyone face similar issues? Anyone know how to overcome this?
Sent from my SM-G975F using Tapatalk
Never noticed such bugs on my device. Don't know about the game though because I didn't try it. Are you rooted ? or using some theming apps like Substratum ? You should try booting your phone in safe mode first to see if some app is causing problems. Last time when my Samsung phone's UI stopped working, the culprit was wrong theme applied from Substratum. So, check it first in safe mode, and if it still occurs in safe mode, do a factory reset or flash stock firmware using odin.
I have had none of those bugs.
Never experienced any of those "bugs" either.
Also, No bugs here...
Never had a bug here
No such bugs.
Sent from my SM-G975W using XDA Labs
This thread is as buggy as a Rain Forest ?
obaybdg said:
Anyone experiencing this?
The bugs that I faced so far:
- waze not responding after switching between apps. Once not responding, I have to close waze completely then open it again but I might need to wait few mins before it would start correctly
- just today the camera suddenly not responding. I have tried to close the apps but it would still shows blank screen. Then I restart the device then it was back to normal
- game rise of civilization would gave blank white screen from time to time after switching apps
- system UI not responding
I was coming from iOS, then change to vivo v9 before I use Samsung.
While the screen and design is a beauty, but even vivo had no bugs like Samsung.
Anyone face similar issues? Anyone know how to overcome this?
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
No bugs here. Not even in beta versions using s8 ans s9. I suggest factory reset. Maybe download the latest odin firmware for your carrier and install that. This is the first thread i've seen with people having multiple concerns with One UI bugs.
The only bug I am getting is with the Spotify app. Ever since installing Galaxy Wearables and using Galaxy ear buds the Spotify app is really flakey. It hangs a lot of the time and I have to restart the device to get it to work. Has anyone else had this happen on their S10 plus?
Did not face any of those bugs at all
And did not try this game
No bugs here
I have a lot of apps on my phone, some since honeycomb and no problems either.
My 975U1 has been rock solid from day 1.
No bugs on my phone. But there are plenty roaches in my workplace
No bugs here.
No bugs. This is the least buggy phone I have ever had. No complaints. Coming from pixels and 6t
Not rooted... I will try the safe mode suggestion though...
Sent from my SM-G975F using Tapatalk
Noooooope
obaybdg said:
Anyone experiencing this?
The bugs that I faced so far:
- waze not responding after switching between apps. Once not responding, I have to close waze completely then open it again but I might need to wait few mins before it would start correctly
- just today the camera suddenly not responding. I have tried to close the apps but it would still shows blank screen. Then I restart the device then it was back to normal
- game rise of civilization would gave blank white screen from time to time after switching apps
- system UI not responding
I was coming from iOS, then change to vivo v9 before I use Samsung.
While the screen and design is a beauty, but even vivo had no bugs like Samsung.
Anyone face similar issues? Anyone know how to overcome this?
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
......NOPE.....
tait2b13 said:
The only bug I am getting is with the Spotify app. Ever since installing Galaxy Wearables and using Galaxy ear buds the Spotify app is really flakey. It hangs a lot of the time and I have to restart the device to get it to work. Has anyone else had this happen on their S10 plus?
Click to expand...
Click to collapse
Spotify works fine for me. On the phone and on Android Auto. Either uninstall and reinstall or go to apps settings and clear cache and data. Settings/Apps/Spotify/storage/ Clear cache then clear data buttons. Restart and try it out again.

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