(HELP) Tegra Note 7 Touchscreen Problem! - Nvidia Tegra Note 7

I bought the Tegra note 7 (XOLO India) yesterday and as soon as I switched it on I got the OTA update notification and updated it successfully to Android 5.1. From the time I booted into the new version I have been plagued by touchscreen issues, the tablet responds to touch for a while and then would stop responding but will respond to stylus and switching off the screen and switching it back on would make touch responsive for a few seconds and then again it becomes irresponsive and occasionally it doesn't respond to stylus as well, did a factory reset, rebooted it number of times and finally came across this forum.
Is this a faulty device or is there any hope for me, I bought this tablet to buy games and I can't play any of them as suddenly the touchscreen would go crazy and my character would die :crying:
As another user posted that it happens in his/her device with the flip cover, I don't have the flip cover at all.
Would rooting help, I was thinking of rooting the device and downgrading it, as there was a fix for touchscreen error posted for Android 4.4.2 but after I read that rooting voids warranty I decided to check with you guys before I did anything crazy.
Thank you in advance,

Solved?
To anyone who is facing the same problem and those who are interested, I followed the suggestions from this thread and calibrated my battery and the issue seemed to have completely gone. I put the tablet for charging once it was nearing 10% overnight and the next day unplugged it and started using it and the full ady even after heavy usage the problem never showed up, the screen is 100% touch responsive and the entire experience was 'buttery' smooth. There's one more thing that I did, I installed activitylauncher and set max performance in Nvcontrolpanel.

Related

Brand New (pretty sure) Transformer Screen Issue

I just got my transformer in a few days ago, bought it off of a store on eBay that I HAVE ordered from before. All the plastic was on the device and everything, thank god I haven't flashed custom ROM. Just a few minutes ago my girl was playing pinball when the screen started going NUTS on her. The screen started flashing on and off and then colored waves of pixels started passing through random bits of the screen. The game stayed in the background while all this happened I guess on top of it. It just kept doing it and would act like it was going to stop for a second then happen again. Finally I was able to turn it off after having to time my ninja-like finger jabs with the screen flicker. I waited a few minutes and turned it on again. The ASUS screen popped up and then went black for a minute, I pressed the power button quickly and the Eee pad screen popped up and then went into the lock screen. Everything seemed normal for 2-3 minutes, I downloaded a quick dead pixel detector app and everything passed fine. I just rooted last night using Razorclaw, so I checked my superuser to make sure there were no problems (just in case) and it needed an update. I did so and checked it, because it kept force closing auto-open apps when the tablet booted, after the update those apps opened fine (titanium and rom toolbox). right after this, maybe about total 7 or 8 minutes after booting, the screen began flashing again as I was trying to uninstall the dead pixel app. eventually she timed her own finger jabs with the demon screen flicker and clicked OK to uninstall app. as it was uninstalling the screen started working fine. right after it was done uninstalling (bout 30 seconds), what do you know, the bloody ( i love that word) screen started being crackhead-ish again. Its turned off now. Does anyone have any prior experience with this issue? I will contact the razorclaw team to ask them if maybe its a side effect, but I just wanted to see if any of you folk knew anything about this. It IS a newer B70 model and I do have another 5 days to ship it for a return from the seller. I'm pretty sure I will unless I get a response with a sure fix for this being software or something. Also while I've got your attention, I'm under the impression I can boot to stock recovery to factory reset? hopefully at least.... and if I do so, please tell me this will remove root access?
Thanks much in advance for your answers, which I'm sure there will be some useful info as usual with XDA.
Lemonoid
UPDATE: MY tablet won't turn on now.
Best option, return the defect peice..
Hey .. if you have 5 days to return to the shipper, go ahead and return the defect piece. My wild guess is that it has no connection to the software installed or rooted, its mostly an hardware issue (first of its kind though).
I have not faced any screen related issues with my B80 version...
Return this & Get Prime
Cheers,
Amrth
i do agree with the guy above,
write what hapend and return it, and in hope that they can fix it, if not u will get a brand new or the money back.
My TF101 works flaviously and it's something i wanted and even with custom rom its more better and funnier, so yeah, thats a hardware issue or some "wrong made tablet"

Entire touchscreen non-responsive, any suggestions?

Hi, a friend of mine got an N7 a few days ago, and he has been using it fine, no problems at all, however, not 10 minutes ago, when he tried to use it, he said the entire touchscreen went dead, and doesn't respond to any touches. He is bringing it round tomorrow for me to have a look at, but I was wondering if anyone else had had this problem (couldn't find anything in the forums with search), or had any suggestions?
He has tried multiple reboots and wake/lock cycles, but no luck so far, and I don't remember it feeling creaky or badly constructed when I played with it on the first day he got it.
Thanks
Edit: Just something I missed out, the N7 hasn't be modified at all, so no rooting etc, AFAIK, meaning the problem isn't because of that..
Same problem on mine! Had my Nexus 7 CCO less than 1 month. The screen suddenly stopped responding to touch. I can still access the device using a OTG cable and mouse. No visible screen lift, screen colours / clarity all ok, even all my apps work. I factory reset the device but still the touchscreen is not working. Not sure what happened. I was so careful when using it
Note: Its a stock device.

Need Advice N7 Screen issue.

Hello-
I usually do not open threads but I need advice on this recent touch responsiveness issue that has been happening. My Nexus 7 8 GIG was running great I had not had one issue with it, until one day I opened the case "Poetic leather case with magnet locks" and the screen came on notifications were on and animated everything looked fine. I went to unlock it and the touch screen did not respond to anything, now the screen rotates fine and all but it would not respond to touch. So I reset it with the power button, the touch screen then works until it times out and turns off, I wake it up and the screen does not respond again. I took it out of the case and have manually turned it on/off and it still does not respond to touch, but it will work every time I reset it. This problem has came out of nowhere it was running great.
I was originally on AOKP Milestone 1 with Franko's Kernel r25 so I thought maybe that was it so I re flashed Milestone 1 and kept the stock kernel and the problem persists. So I wiped everything and put BAMF Paradigm on it and it still does this, but the touch screen responds every time it is manually reset so I am trying to figure out if this is hardware or software related I am led to believe it is software considering the touch screen works flawlessly upon reboot but again I am not sure.
I have not added any new apps or anything like that to cause a memory leak or such. This problem started when I left the N7 for two days without touching it, then the problem happened after I tried to use it after the two days of inactivity.
Update: I turned the N7 off for about a day booted it back up now the touch screen is working every time I am confused.
So I still have 7 months on my ASUS manufactures warranty should I send this unit back? I just do not want to think its software related and it will get fixed through updates and then find out it is hardware related and be out of the warranty period.
I am on 4.1.2 with the last boot loader "not the new one"
latest version of TWRP
Thanks everyone in advance for your time.
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Chaw Rash said:
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Click to expand...
Click to collapse
Yea I had thought that was it but I took it out of the case and still does it so no dice on that field
well i flashed the latest google image and just started fresh. The touch screen is now working without issue so hopefully it was nothing still not sure though what would have caused this though -_-
Sent from my ADR6425LVW using xda premium
if anyone could shed any light on this issue it would be greatly appreciated thanks again.
Sent from my ADR6425LVW using xda premium

[Q] Nexus 7 wifi 2012 power button issue

Hey guys,
I am having 2012 wifi 8GB N7 for more than yr now and have recently started getting irritating problem making it unusable.
Its behaving as if its power button is continuously pressed even when i am not touching the tablet or sound / power buttons. Its operating on its own to restart, bring power menu in every situation i put it in, like in system standby condition, powered down condition or in bootloader or even in CWM recovery. Its operating function corresponding to power button.
Tablet is out of warranty so i am trying to troubleshoot and fix it myself (as far as i can) and but getting any clues from online available material too. Also out of warranty repairs are costly / worthless if service guy decide to change its PCB.
If anyone has faced similar issue/ got solution/ got it fixed from service guys, please suggest me what can be done. Is it a software issue or hardware issue like.
So far I have tried factory roms of 4.2.2, 4.3, CM versions and AOKP versions in rooted, non rooted, bootloader locked unlocked conditions. And from my understanding its not related to any roms. Heck it shows this erratic behavior even in bootloader mode or in CWM recovery.
Can there be anything which service guys do as far as software is concerned which we cant do, so that i can give them to fix it?
Looks like a hardware issue. The internal part of the button may be loose.
Sent from my AUXUS Nuclea N1 using xda app-developers app
Ain't nobody faced such issue ever? Please guys i need some inputs.
So far i tried disconnecting power/ volume button strip/ cable from motherboard and let it idle for sometime. Even tried booting with that strip removed, but it didnt solve the problem. So my thinking of this strip being the culprit is wrong (from my understanding).
Thought of giving an update to this issue..
Dismantled N7 completely taking help of youtube videos. Booted back up and problem persisted but with extreme low frequency. i.e. power command executed on its own after a long time. So used tablet for half and hr, updated it to 4.4.2 which was not possible in the condition it was in before. Later problem aggravated to initial level again. i.e. continuous restart, no operation possible.
So left tablet in powered off condition for a day. Switched it on again. And could use it for same half an hr without facing any problem. After that problem started troubling again.
If anyone can think of resolution, would appreciate assistance.
Thanks.
Another pleasant update.
Tab was lying unused for months with battery fully discharged. And later when i checked at random without even expecting any change in its condition..... it started perfectly.
And its working without any issue now. Hope this will help someone else facing problem.

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

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