So my wife's Aquos has just started exhibiting FC when opening messaging threads that have MMSs in them. She is also not able to send MMS. The error displayed is "Cannot store MMS". Receiving new MMSs results in the error "Cannot download".
I've tried the following:
1. Deleting all threads (no change in results)
2. Using 3rd party messaging apps (No FC, but cannot send/receive MMS)
3. Using Hangouts for SMS/MMS (Same as (2) )
4. System reset (MMS will work for a while, but eventually things will go back to FC/ No MMS)
It seems something is corrupting the db, and nothing short of a System reset will fix it - and the problem recurs.
Since there is no root access on this phone, does anyone have any ideas on another fix we can try? Doing a system reset every single time is annoying and not really an ideal solution.
This is a Sprint branded phone. Don't think it's an APN problem, as right after the system reset, things work.
Thanks in advance.
This is a known issue from sharp, I've tested this and Sharp's fix is odd, but it's to change the lockscreen to none, restart and change the lockscreen back. I'm a technician with sprint and I had someone with this issue and that actually did fix it.
Try this ##72786# then click OK. The phone will restart and reprovision. You will not lose any data. Somehow the APN settings got corrupted. Mine did this two weeks ago.
Thanks! Fortunately, I have not seen another occurrence. If/when it does occur, I'll try both of these out and post the results. I appreciate the responses.
Related
Only recently got my T-Mobile branded Vario direct from them brand new and I've noticed that after I perform a soft reset all my messages, regardless of whether they have been read or not, get wiped.
I've checked Deleted Items, Drafts, Inbox, Outbox and Sent Items folders and they are all empty! I can absolutely assure you that I did not delete any of the messages myself.
Thinking that I might of had some conflict with another piece of sofware I had installed I decided to perform a hard reset and get everything set back to T-Mobile factory defaults. After all the Extended-Rom branding stuff got installed I decided to leave the phone exactly as it was, no tweaking of any settings, no installing any extra apps, no active-syncing, no nothing - a fresh factory reset!
Then, I sent another text message to the Vario. It arrived and after I read it and confirmed that it was indeed in the Text Message Inbox folder I quit out of the message app and perform a soft reset. Guess what happened after it restarted? Yep, the text message has miraculously disappeared
Anybody else seen this happen?
Anyone care to comment? Please reply even if your text msgs DON'T get wiped as I'd like to find out whether it's normal or not.
not got a T-mobile ROM, i'm using the O2 one (and now the updated version) and have never lost text messages from a soft reset (only a hard reset)
Sry i cant help further
just started happening to me and i been using the 2.17 rom.. i noticed this yesterday it deleted like 5 msgs but i got my other ones there so i was like WTFD?
I've just had this on a Universal (Orange M5000) with the latest Orange ROMs.
Prior to this, I suddenly had days and days of delivery notifications come flooding in, although this may have been an issue with either Orange or another network provider.
hi for me its not the txt messages but all new files that is created on the sd card gets deleted an all deleted files reappears after a soft reset
m really bugged
if ne 1 knows whats the problem pls help me
thanks
Loosing SMs messages.
If you have received a SMS message and soft reset before closing POutlook then I have found that you do loose the message.
By closing, I mean really closing it - not just pucsing the X button.
Likewise if you have deleted a message or moved it then the message(s) come back.
It seems to be that POutlook doesn't commit the changes to it's database until you close the app - or switch accounts.
Charlie Grillo
That certainly seems to be the case with me, I was having trouble syncing with activesync, just dying each time I tried so in the end I hit the soft reset, I'm fairly certain that I still had outlook running at that point.
Actually, thinking about it, there were two batches of sms msgs, and I did end task on outlook after the first, so I can maybe understand that the second lot could be lost, but not the first?
Is there any way of validating the system databases?
The problem that I was having, disappearing SMS msgs, seems to have gone away and everything is still intact now even after multiple soft resets.
In case anyone else gets this strange behaviour, I can indeed confirm that POutlook.exe was indeed closed as I had also double checked the running programs list * to ensure no other processes were open that could conflict.
( * Start -> Settings -> System -> Memory ->Running Programs )
bbut also make sure tmail.exe is closed to.. get memmaid ull be suprised at all whats running.. the best thing to do is to use SmartSKey and make that close ur txt message app completelty!
poutlook.exe tmail.exe and sMSNserver.exe/pMSNserver.exe ...if these are open chances are ur sms/mms may be wiped after a soft-reset i make sure to sync my phone to pc and use jeyo outlook companion b4 a soft-reset
I'm not sure if this is the right place to post this so move the topic if necessary.
A few weeks back I bought an X1(Branded Dutch T-Mobile Version) and I've been having problems with the receiving of SMS'. My Today screen indicates there are new messages, eg. SMS \ MMS: 1 unread. But when I check my messages there's nothing there. I tried to see if it may be a false positive, by having a friend send me a text message, but the number did increase, and the message box was still empty. I tried reseting the rom, which obviously killed the messages, but new messages are still not getting through.
Anybody else experiencing the same problem? Anybody know what is going on? How can I recover the (invisible) messags?
Thanks a bunch
that's weird. uh, really weird. it's either YOU have a bad rom/phone software so better have it checked OR your not looking in your SMS/MMS inbox but your outlook inbox instead.
Aidamina said:
I'm not sure if this is the right place to post this so move the topic if necessary.
A few weeks back I bought an X1(Branded Dutch T-Mobile Version) and I've been having problems with the receiving of SMS'. My Today screen indicates there are new messages, eg. SMS \ MMS: 1 unread. But when I check my messages there's nothing there. I tried to see if it may be a false positive, by having a friend send me a text message, but the number did increase, and the message box was still empty. I tried reseting the rom, which obviously killed the messages, but new messages are still not getting through.
Anybody else experiencing the same problem? Anybody know what is going on? How can I recover the (invisible) messags?
Thanks a bunch
Click to expand...
Click to collapse
i had the same prob, someone sent me a text and the phone froze, when i turned it on had that message. the only way i found to get rid of it was to delete the message coversation with the person.
i had the same problem, only a hard reset solves the problem. after the hardreset everythink worked fine. some other people at the german xperia board got the same problem.
I tried to hard-reset to no avail. Deleting previous conversations doesn't help. Even SMS' from unknown contacts stay hidden. When I try to export my messages using PIM Backup 2.8 It shows that I have 2 'Text Messages' folders in the export root. One with the hidden(unread) messages. And one with the visible ones. When I exported the messages and reimported them, they stayed hidden. When I wrote a program to parse the PIM Backup exported file. I could see that the hidden messages get properly exported.
Any ideas?
Hearing that the German based roms have troubles too, could it be a reg setting that is wrong, something with localization? I really hate that I have a Dutch rom.
i had this problem i simply hard reset it and it was gone...if this didnt work then try reflashing the orignal rom
I just ran into the same issue.
Funny is that I did hard reset on not flashed orginall Dutch T-mobile X1 which was working good. Well now it is not :/
Tip for others looking for a quick workaround: use uiggmo light panell to read them. The only way I found so far.
I am flashing mine today. (Before I will hand it over due to case issue).
I don't know if anyone else has encountered this problem, but it seems to me my SMS/MMS manager is messed up. I had a SMS conversation with 2 contacts and they received all my messages at once, 3 times.. I also received several errors at once "message could not be delivered, stored as concept" (needed to press 10 times OK). I received a MMS but couldn't download it (mms worked perfect with my previous phone). I sent 3 MMS's, but only the first one was received. When I try to open "sent items" my manager "blocks" (and does weird things when I keep scrolling down), but I can go back to the other folders. Is it normal that every message I sent is stored in Outbox?
Another q, how can I display "time" in my topbar? I know it was possible with my P3600, but since HTC Home it's a bit difficult to find this (non-existing) option.
Thanks.
I don't have this problem with my Snap - I have an unlocked HTC-branded device (not obtained from a network provider), OS details as per my signature. You?
To get the clock to show in the Windows Mobile Standard icon bar you need ClockOnTop.exe - there's no facility to put the time and date there otherwise (as you could with Windows Mobile Professional).
See here.
Thanks, I got the clock installed now.
I also have an unbranded HTC device. ROM: 1.19.404.1, Radio: 3.45.25.30A.
So you can access "sent items" without a problem? And your outgoing messages, are they stored in "Outbox" or "Sent items"?
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
SOLVED!
Svenitos said:
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
Click to expand...
Click to collapse
Allright mate
You got it solved!
Thread can be closed
Well I had the same problem and it was really screwed up, my settings were listed and applied. That night it sent my messages time after time to all the contacts I sent messages to previously. I thought there would be something wrong in the network but my operator ensured me the messages originated from my device at a +- 10 minute pace.
I contacted HTC support in the Netherlands, I was told to do a hard reset and it was fixed. I recommend hard resetting all new Snap devices upon first use to eliminate this problem. I also received a message from a fellow new-Snap-owner who had the same problem, so watch out with this as it will tear up your phone bill!
My Snap is unlocked HTC branded and everything else seems perfectly fine!
Thanks for the clockontop tip btw!
ozone unlocked
does anyone know what i need to do to add mms settings or how to unlock these settings ,when i go into the settings everything is greyed out new edit etc,i have all of my other settings done internet etc im useing this on tmobile and i have wm 6.5 onit email me at [email protected] if anyone knows.
Through a series of weird events I have ended up with a gsm unlocked imagio and no VZW service any longer. No sweat I still have an auxilary line with att. I have gone through all the data settings. Destroyed the connection guardian and unblocked the server edit for arcsoft. Everything works great. Data, SMS, Sending MMS. The only issue I am running into is recieving MMS. I get the messages most of the time but they all say "Message not found". No picture, no text other than the error. MMS settings in arcsoft have been checked over and over. All the searching on the web has yielded no results. Any pro willing to help with the settings/registry tweaks required to get this up and running?
I am having this same problem I have tried about everything I could think of to get it working.
x3 on this issue. Regular text message I get no problem but MMS with pic or anything else I get "Message not Found" I can send without any issues
MMS on ATT
Same here. Very frustrating.
I am right here with you guys...same issue and all the same registry file changes made. But still yeilding the same results "Message Not Found". The one conclusion that I can assertain is that it is not opening up into the message program. The file data recieves on mine it is almost like it cant find the appropriate program to open or the file extension when recieved on the phone and points to a Verizon Specific app???
Ok since posting my last message on not being able to receive pics via mms, I have done some work on the phone and ROM-Graded to the Sense Rom and everything seems to be working fine with pic message retrieval using HTC messaging...If I go back to the Arcsoft threaded messaging mode it will not still retrieve the pics even after the ROM-Grade. So a work around if your up for it updating the ROM has helped and it also got rid of ALL the Verizon bloatware and crap too...Bonus! I have been running this way for several weeks now and it seems to really be the solution.
Hi all,
I'm using the factory Messages program & I noticed that in some conversations (not all) my replies are misplaced.
They should be the last message in the threaded sms, but they're not.
I did a hard reset, but am still having the same problems.
Please advice,
D
Are you using a 3rd party sms app? What ROM are you using?
Have the same issue - factory, bone stock device. All my incoming SMS's are 4 hours behind, so they often show up far before my latest outgoing SMS in a conversation.
Some people recommended changing your time-zone around to adjust for the difference when I searched around, but then the rest of my phone gets messed, e.g. email timestamps are then wrong.
It's a network issue I think. I have an unlocked TELUS HTC Hero and an unlocked Virgin Mobile HTC Legend and both suffer the same timestamp problem (mine is 4 hours behind) when used on Rogers Wireless. I thought it might be an Android related problem, but my Sony Ericsson X10 didn't have the problem. /shrug
There is an app that will fix the problem though. Search for “SMS Time Fix” by Matthew Precious.
I'm using stock app. stock ROM.
Right now my setting is:
Menu > Settings > Date & time > Automatic (Use network-provided values).
I'm gonna un-check Automatic & select my own timezone see if that fixes the issue.
Will report back.
Thanks all.
D
Everything stock here too. Try the app posted above to fix it.
ok,
downloaded & installed the SMS Time Fix by Matthew Precious.
But now I have another problem:
When the newly incoming message arrives, it'll show on the status bar. When I pull down the bar to go to that message, I can't find it. meaning the new message is deleted automatically.
The only program I can blame is the SMS Time Fix program.
I uninstalled the program, & so far so good.
weird..
D