Database Users

Truncated SMS messages

Hi All,
I'm running 1.66.00WWE & when i send SMS messages to people sometimes only half of it comes through for them. The SMS's are not over the character limit, for example a 20 char SMS sometimes only comes out with the first 10.
Anyone else had this problem or know of a solution?

I've had this problem before. For the recipient, it's similar to that of recieving a multi-page sms which of course takes time to update on their phone.
I just wrote it off as a service provider problem, but if others have the same problem, maybe it is handset related.

Truncated SMS Messages
I too am having problems with truncated messages (just no text actually) on some occasions. Not sure if it is reception related or what. Can anyone help. I'm running latest versions of ROM on o2 XDA II, using an Orange SIM

In my case it was all or nothing. I ended up putting +44 in front of all my UK mobile numbers and that seemed to solve it -not sure if it is the same problem as you are having though.

I also had the similar prob before, and got it solved with the help of gazzaman2k. Try this out, this might do it.
1.) Go to Inbox
2.) At the bottom, Click Accounts, then Accounts again.
3.) Tap *SMS
4.) Untick \"Send SMS messages using unicode when necessary\"
5.) Press \'OK\' then the \'X\'
Let me know if this fixes it.

was supposed to POST reply to thig, but Gut_S beat me to it, hehehe.
YUP, unticking that SEND SMS using UNICODE when necesarry will solve this problem, and TELL your friends about it. SERVICE providers GAIN a LOT from this bug coz you might think your sending only 1 SMS but actually it is counted as 2 or even 3 mesages by the network.
cheers.

[MMS/SMS] messed up - solved

I don't know if anyone else has encountered this problem, but it seems to me my SMS/MMS manager is messed up. I had a SMS conversation with 2 contacts and they received all my messages at once, 3 times.. I also received several errors at once "message could not be delivered, stored as concept" (needed to press 10 times OK). I received a MMS but couldn't download it (mms worked perfect with my previous phone). I sent 3 MMS's, but only the first one was received. When I try to open "sent items" my manager "blocks" (and does weird things when I keep scrolling down), but I can go back to the other folders. Is it normal that every message I sent is stored in Outbox?
Another q, how can I display "time" in my topbar? I know it was possible with my P3600, but since HTC Home it's a bit difficult to find this (non-existing) option.
Thanks.

I don't have this problem with my Snap - I have an unlocked HTC-branded device (not obtained from a network provider), OS details as per my signature. You?
To get the clock to show in the Windows Mobile Standard icon bar you need ClockOnTop.exe - there's no facility to put the time and date there otherwise (as you could with Windows Mobile Professional).
See here.

Thanks, I got the clock installed now.
I also have an unbranded HTC device. ROM: 1.19.404.1, Radio: 3.45.25.30A.
So you can access "sent items" without a problem? And your outgoing messages, are they stored in "Outbox" or "Sent items"?

I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!

SOLVED!
Svenitos said:
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
Click to expand...
Click to collapse
Allright mate
You got it solved!
Thread can be closed

Well I had the same problem and it was really screwed up, my settings were listed and applied. That night it sent my messages time after time to all the contacts I sent messages to previously. I thought there would be something wrong in the network but my operator ensured me the messages originated from my device at a +- 10 minute pace.
I contacted HTC support in the Netherlands, I was told to do a hard reset and it was fixed. I recommend hard resetting all new Snap devices upon first use to eliminate this problem. I also received a message from a fellow new-Snap-owner who had the same problem, so watch out with this as it will tear up your phone bill!
My Snap is unlocked HTC branded and everything else seems perfectly fine!
Thanks for the clockontop tip btw!

ozone unlocked
does anyone know what i need to do to add mms settings or how to unlock these settings ,when i go into the settings everything is greyed out new edit etc,i have all of my other settings done internet etc im useing this on tmobile and i have wm 6.5 onit email me at [email protected] if anyone knows.

A couple of issues

Hi Guys,
Ive had my HD2 for a couple of months now, its been running ok. I do love the phone but ive had a few issues of recent.
SMS Problem, now ive read about the sms loading issues, wrong timing etc
My problem is when I send an SMS the other person receives them like a day late, sometimes they get it straight away. I have checked to see I have signal and the message has gone through but even then the problem persists.
"get html" is another issue. I currently sync with my work exchange server however, when I try to select "HTML" email format it is greyed out and instead I have to choose plain text. I think at first when setting up the account I do get the HTML option but this must automatically go back to plain text
I have also tried going into an individual message clicking menu > view > get html
but even this is greyed out!!
Hope someone can help, Thanks!
p4rma

For the SMS problem, try disabling the HTC messaging client with this app http://handheld.softpedia.com/get/Tweaks/Zenyee-Disable-HTC-Messaging-82632.shtml. This will revert it to the default windows mobile one, which seems to have no issues.
2nd issue, not sure - never used it.

New SMS problem never heard before!!

Hey guys, I havent heard anyone talking about this but i discovered e bug today!
So here's how it goes :
1: I was typing my sms halfway to person A
2: I went to type another half sms to person B
3: I went back to person A's incomplete sms, completed the message and sent out
OUTCOME: The msg went to person B instead!! But on my message chat log, it says that the msg was sent correctly to person A!
Anyone having this problem? So far I only heard of msg getting stucked in outbox, havent heard of this yet!!

why send 2 messages at the same time? seems a bit confusing!

because I was composing a long message to A. Then B needed me to sent an urgent reply over. So I decided to send B a reply first before continuing to compose e long msg to A!
Anw that shdn't be the problem since my previous phones can all handle this kind of multitasking!!

Yes ive had this problem of a message going to the wrong person even though in the log it states it didnt. Was quite a embarrassing text as well ):

exactly what happened to me! I hope this is e ONLY way to send a wrong msg to the wrong recipients without realising. SIIIGH
Anyone knows how do I feedback to HTC so they can make a patch or someting?!

i also have same problem as well as having text window open with person A and then person B texts me and it comes up on same window as my person A page. so now im replying right after this text of person B thinking im replying to person A and it goes to B. this is after i installed cookie home tab 185 and editor 1851 and then resinstall 185 and same thing. now it can also be after that one sms hotfix that is on hd2 site. whatever is the reason is there a way to fix it. also sometimes under swype my delete button wont work for texting but it will work in traditional qwerty so thats another bug as well as when this bug happens i get this other bug when u type with swype every letter has a period like john is j.o.h.n. and space bar wont work.
i dont know whats up right now i backed up with spb backup and will try uninstall cht and see if it was the cause or not but i dont think ive seen any post regarding this issue after posts for cht 185 on xda. any ideas?

i've read several threads about sms messages going to the wrong person.
i would just like some clarification from you guys! are you using HTC's messaging client or are you using windows mobile's default sms messaging application?
personally, i kept HTC messaging disabled on my stock ROM and i'm currently using an NRGZ ROM (Energy ROM "Standard" Sense June 11, 2010) which does away with the HTC messaging out of the box. i much rather like the stock messaging client and it also keeps your messages in a form that is much more friendly and compatible for backup with pimbackup and/or microsoft myphone.
the only reason i'm asking is if someone can confirm if the problem occurs ONLY and SPECIFICALLY with the HTC messaging client or it has also been known to occur when using the stock windows mobile client?
would just like to know if i should also be careful about my messaging practices...

i can confirm its using HTC messaging which i believe is what it uses as stock and when u do factory reset. i have factory reset three times and still get issues.
How do you disable HTC builtin messaging so i can use WinMo one? thanks.

ok i used Zenyee Disable HTC Messaging 1.2 to disable HTC and using win mo...it works correctly so far....i have question...how do u turn of the MESSAGE SENT notifcation that pops up after every sent message? i dont see any options for it and under MESSAGE OPTIONS .."request message delivery notification" box is unchecked. thanks

kenograndmaster said:
ok i used Zenyee Disable HTC Messaging 1.2 to disable HTC and using win mo...it works correctly so far....i have question...how do u turn of the MESSAGE SENT notifcation that pops up after every sent message? i dont see any options for it and under MESSAGE OPTIONS .."request message delivery notification" box is unchecked. thanks
Click to expand...
Click to collapse
You have to get a registry editor and change these keys:
Code:
[B]HKCU[/B]\Software\Microsoft\Inbox\Settings\SMSNoSentMsg =1 (default 0)
[B]HKLM[/B]\Software\Microsoft\Inbox\Settings\SMSNoSentMsg =1 (default 0)

sumflipnol said:
You have to get a registry editor and change these keys:
Code:
[B]HKCU[/B]\Software\Microsoft\Inbox\Settings\SMSNoSentMsg =1 (default 0)
[B]HKLM[/B]\Software\Microsoft\Inbox\Settings\SMSNoSentMsg =1 (default 0)
Click to expand...
Click to collapse
ok i did that and it works thanks...however i didnt have a SMSNoSent available at the HKCU section but I did see it at the HKLM area and enabled to 1.
i have another issue which you may know about. When you send a text...then when that person replies back, you get incoming text notification. When you click to reply to that person and youre in the reply window where the screen is greyish and theres a SEND button thats on the screen itself next to your reply box, sometimes that window shows my reply back to show up before he replied to my original text so its out of order. However, if you go to ALL MESSAGES and view a specific conversation that way then it shows correctly (this is the text reply white window where you see the colors icons next to the names.
Is this bug due to me replying to that text too quickly? so thats why it was out of order. this only happens sometimes ...im going to play around with it to see if it is only due to really quick replies.
Thanks

also i got this other problem. when you are in home screen and you get incoming text you will see the number 1 on your messaging icon and when you click it and reply to text, the number 1 doesnt disappear, it still treats that text you received as new and only way i can get rid of it is delete text which i would rather prefer it disappear after i read text. anyone can help please? thx
using winmo messaging with cookies home tab185 and editor 1851

This problem was already mentioned here on the forum, here: http://forum.xda-developers.com/showthread.php?t=642091&highlight=sms+wrong+contact
One workaround is to use the back or home hard keys instead of the "All Messages" option to travel between conversations.

kenograndmaster said:
also i got this other problem. when you are in home screen and you get incoming text you will see the number 1 on your messaging icon and when you click it and reply to text, the number 1 doesnt disappear, it still treats that text you received as new and only way i can get rid of it is delete text which i would rather prefer it disappear after i read text. anyone can help please? thx
using winmo messaging with cookies home tab185 and editor 1851
Click to expand...
Click to collapse
i got my hd2 on june 1st, 2010. i used the stock ROM for 30 full days with HTC messaging DISABLED (i even wrote a guide about it...search for threads started by me in the HD2 general section). in these 30 days, i learned that disabling HTC messaging had no SERIOUS ill effects, but it did have some annoying odd little problems like you've mentioned in the quoted post above. additionally, my "green LED" would keep flashing for several minutes after reading the last unread SMS. another odd problem was that accessing a contact's page within Sense would work fine until i scrolled to the contact's messaging history tab...it would just close the contact's page altogether! i suspect the reason for this was that this tab relies on a fully working HTC messaging client, which i had disabled!
due to these issues (and a few other issues unrelated to SMS messaging), i decided i had familiarized myself enough with the HD2 and its stock ROM...so i went for a good cooked ROM after a few weeks of research. i highly recommend NRGZ's "energy" ROMs (there are many flavors). all the variants of energy ROMs completely EXCLUDE HTC messaging and the stock messaging works 100% properly with no odd side effects.
you can battle these little issues all you want but you can save yourself some time and effort if you can find a ROM that suits all (or most) of your needs.
PS: it would be nice if someone can suggest even more custom ROMs that also exclude HTC messaging, as described in bold above in the second-last paragraph!

DeadVirus said:
This problem was already mentioned here on the forum, here: http://forum.xda-developers.com/showthread.php?t=642091&highlight=sms+wrong+contact
One workaround is to use the back or home hard keys instead of the "All Messages" option to travel between conversations.
Click to expand...
Click to collapse
that workaround worked so if im on person A window and i have partial reply text going and get a new text from B and when replyin to B with using back button i can text np.
my thing is sometimes when u have like 4 conversations going ...having it listed like in ALL MESSAGES is useful. im still seeing how having 3 conv. behaves with usin back button but thanks for that.
also since cookie home tab uses htc text app ..i wish i can use the text app that was being used in spb mobile shell 3.5. on that one the gui is better and u just press OK on the partial screen u were on and it will take u back to all messages and u can open and reply anyone n it works. this workaround pressing back key is good but i dont want to hard press a key all the time like this i prefer touchscreen . so in meantime im stickign with my cookie home tab 185 and will use back button for now or winmobile one.
p.s. i tested out this issue on my friends hd2 and neither his htc sense text app or the spb mobile shell text app is buggy and both work correctly. so i either can keep doing factory reset til it works right or deal with it.

The new update maybe can help ...
Update for HTC HD2 – New SMS Function Update
Date : 2010-07-05 Category : Update
This update for HTC HD2 amends the internal management of SMS functionality, and enhances SMS transmission stability, and lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
Download for UK or go to the HTC site for support.

queenkong said:
Hey guys, I havent heard anyone talking about this but i discovered e bug today!
So here's how it goes :
1: I was typing my sms halfway to person A
2: I went to type another half sms to person B
3: I went back to person A's incomplete sms, completed the message and sent out
OUTCOME: The msg went to person B instead!! But on my message chat log, it says that the msg was sent correctly to person A!
Anyone having this problem? So far I only heard of msg getting stucked in outbox, havent heard of this yet!!
Click to expand...
Click to collapse
*
Just one time i get it! I don't understand what's the **** at this moment ^^

Hi, I think you didn't realize unfinished texts should be saved as draft, otherwise it reappear in every new message tread input box in hTC message.

kenograndmaster said:
also i got this other problem. when you are in home screen and you get incoming text you will see the number 1 on your messaging icon and when you click it and reply to text, the number 1 doesnt disappear, it still treats that text you received as new and only way i can get rid of it is delete text which i would rather prefer it disappear after i read text. anyone can help please? thx
using winmo messaging with cookies home tab185 and editor 1851
Click to expand...
Click to collapse
This problem was already mentioned here on the forum, here: http://forum.xda-developers.com/show...+wrong+contact
One workaround is to use the back or home hard keys instead of the "All Messages" option to travel between conversations.
-------------------------------------------------------------
After an RMA and getting replacement phone with latest rom i still had the same problem. However, now thers a fix that helped me that TM said it came out june 8th regarding Contacts issue.
My contacts were saved to SIM only so i had this issue regarding texting wrong person. If you save to SIM/PHONE or PHONE only, texting works correctly. So this is the fix for me at least.
At the moment i saved my contacts out of my SIM and into my account. I did factory reset and then tested out texting without any contacts on PHONE or SIM by using numbers. This worked but you may suspect it may be due to using numbers rather than choosing of contact list? I will know soon cuz im waiting for TM to sync up my contacts from my act. to my phone and she had to create a trouble ticket. So when i get my contact list on my phone only, i will try again and make sure its works. Right now im crossing fingers but i believe it will work.

kenograndmaster said:
This problem was already mentioned here on the forum, here: http://forum.xda-developers.com/show...+wrong+contact
One workaround is to use the back or home hard keys instead of the "All Messages" option to travel between conversations.
-------------------------------------------------------------
After an RMA and getting replacement phone with latest rom i still had the same problem. However, now thers a fix that helped me that TM said it came out june 8th regarding Contacts issue.
My contacts were saved to SIM only so i had this issue regarding texting wrong person. If you save to SIM/PHONE or PHONE only, texting works correctly. So this is the fix for me at least.
At the moment i saved my contacts out of my SIM and into my account. I did factory reset and then tested out texting without any contacts on PHONE or SIM by using numbers. This worked but you may suspect it may be due to using numbers rather than choosing of contact list? I will know soon cuz im waiting for TM to sync up my contacts from my act. to my phone and she had to create a trouble ticket. So when i get my contact list on my phone only, i will try again and make sure its works. Right now im crossing fingers but i believe it will work.
Click to expand...
Click to collapse
I've never had my contacts on the SIM... and I have this problem. If you use numbers it probably works... the problem is with contacts...

muliple issues with HD2, seem to be getting worse... please help.

hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.

[email protected] said:
hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.
Click to expand...
Click to collapse
sorry i do not experience this problem at all and i believe this is uncommon. there is a new sms function update hotfix posted by HTC couple of days back. this updates the messenging client to 2016. try it.

did you try uninstalling your sms cab that you are using and trying that for a few days to see if you still get the freezes? If you are stock you should try the previous posters suggestion and update your ROM and try it without the sms cab and see how it goes.

thanks for the tips guys, ill have a look at the hotfixes. with the telstra ROM i have, i can use the HTC SMS client without the major lag issues - but i still prefer the WINMO client for the folder support and other functions that are absent in the HTC client.
ill check out your suggestions, and let you know how it goes.
cheers again for taking the time to read and reply.

after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.

[email protected] said:
after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.
Click to expand...
Click to collapse
i'm running 1.66 ROM and is still able to install. I still think there is no harm downloading and try installing the hotfix. if it says unable to install, so be it. =)

fair call, im downloading it now. will certainly let you know how it goes.
thanks mate.

I installed HTC's SMS hotfix, and it seems they have increased the folder support in their SMS client. previously... from what i can remember, they had only a few SMS folders visible in their client, i think it was 'inbox', 'sent' and 'drafts'. now they have increased this and added 'outbox' and 'deleted items'.
anyway, this newer version of the HTC SMS client is much more usable than previous incarnations of this client.
and having removed zenyees SMS patch... i have had no repeat offences of any of the above listed issues. it has only been 12 hours-ish... but it is looking good so far.
the only problem i have now with the HTC SMS client is the integration with S2U2 (SMS slide to view defaults to conversation mode in the HTC client - i would prefer traditional mode). and also there is a text selection issue in the new message screen. i use the swype SIP and i frequently need to fix up my incorrect word inputs, in the WINMO client, this was easy (double tap the word, the select the correct word from the word suggestion list), however... in the HTC SMS client... double tapping does not select text, sometimes if i tap 4 times i can select the word and promt swype's word suggestion list to appear... but not always).
but these issues with HTC's SMS client are far more tolerable than the problems i was experiencing with the WINMO client.
thanks for all your help guys.
i will keep you posted on further developments.
cheers.

Glad that the hotfix helps in one way or another. On the other hand, now we all knows this hotfix doesn't actually limit to ROM 1.66 and below.

it does seem to increase to functionality of the HTC SMS client. but between 1 ROM upgrade and almost never using the HTC client... i cannot be 100% sure that these new 'features' are infact new. i know the 1.6X telstra ROM had a pretty weak HTC SMS client, and they did improve it alot for the 1.7X ROM - lessened the lag, and a few other fixes. after i upgraded to the 1.7X ROM, i still used the SMS patch to have the WINMO client as my default... so i never payed to much attention to that version of the HTC SMS client.
as i posted above, i have now noticed the improved folder support in the HTC SMS client... but i cant be 100% sure that this is a result of the 1.7X ROM upgrade... of the SMS hotfix. though i do think it was the hotfix, and the hotfix certainly did install without issue.
so if anyone else is using the latest telstra stock ROM.... what is the HTC SMS client like? enhanced folder support? less lag?
cheers again.