Hi I've had my galaxy note N910G for about 3 months now. I have a problem when recording videos from the camera.
There is a random clicking/popping sound in the video. Initally i thought maybe I'm moving my hand too much or my finger is touching the microphone, but no....that is not the case. The pops come even when video recorded keeping the phone stationary on a table. When heard on earphones, the sound appears to come from the left side. I don't know what's wrong with my phone. Is it hardware or software fault ? What can be the solution...... anyone here who can help ?
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Hi All,
When i take video with my omnia 7, it tapes without any sound. Has anyone come across this problem.
Thanks
I've come across this problem myself. I was at Soundwave back in February and half my videos had no sound, but some DID. I couldn't explain it. So I tried to experiment with it at home and found that the videos had audio each time. Thinking it was just some sort of weird one off thing, I went and used to phone to record a video at Future Music. Again, some of the videos had audio, some didn't.
I thought maybe the problem was that the audio at the concert was too loud and the noise cancellation mic was thinking EVERYTHING was noise, so it was cancelling everything, so I tried experimenting with the video for a couple of days after that. Again, some had audio, but some didn't this time, even when the volume levels of the ambient noise was very quiet.
So, after looking into it some more, I read one theory that it has something to do with a bug in how the Omnia 7 disables the speaker when something is plugged in (possibly into the head phone jack? I don't remember). I haven't really been able to find confirmation of this, but I'm hoping that after updating the phone, the problem has gone away.
I'll come back and post my experience when I know for sure
Thanks Deemar,
I have exact same problem, however I have only ever had one recording that actually recorded sound as well.
All the others have no sound
anyone????
same problem too :/ but i noticed the mic stopped working in other apps too such as shazam - it seems to do this from time to time randomly! very weird and annoying! havent noticed since nodo thought?
I haven't had the opportunity to experiment much since NoDo. But the videos I HAVE recorded since then (a grand total of two) have had audio. Knock wood, the problem might be solved...
Hi,
Just got my new xperia arc and whilst it is a great phone I've found that there is a loud hissing noise (like rain) when recording video. I've uploaded a video to show the problem. Ah, just tried to post the link but I've been told I can't as I'm newly registered...
Others I've messaged have the same problem but there doesn't seem to be a fix. Are there any suggestions as this really kills the HD video function for me...
yeah I have the same problem, I think it got slightly improved with the updates.
try updating.
The phone is upated to the latest firmware t-mobile have to offer. I guess the only other option is to debrand and install generic firmware?
my phone is debranded, I tried uk, Global and Hong Kong, they're all the same.
So why isn't this problem more widely reported then? It pretty much kills the video recording capabilities.
I've experienced that too.
Try not to obstruct the first microphone with your right hand, the first microphone is at the bottom of the phone. Check if that solves the issue
It doesn't solve the issue, my fingers are nowhere near either mic hole.
I've also tried some test videos where I cover up each of the mic holes with my finger. I've tried covering up mic 1, mic 2 and then both. Now, strangely, when covering up the mic my voice does get a little muffled but the crackling/hiss does not change.
This indicates to me that this is a possible software issue i.e. compression of the audio or the way it is recorded, rather than the mics physically picking up the hissing.
If the mics were picking up this hissing (i.e. too sensitive etc) then covering up the mic hole would give some change, which it doesn't.
Hi everyone, this is the first time I have posted on here, so I decided to help a few of you with this problem. Having had most of the Samsung galaxy phones I was horrified to find this problem on my new note 5. After a lot of experiments and different recording conditions I have managed to eliminate the static popping and crackling heard when recording a video. It seems that if you record your video in 320x240(4.3) then there is no popping or crackling at all. Then the higher you go towards 3840x2160(16.9) the worse it gets. But at bottom resolution audio is perfect. As a computer I.T engineer and mobile phone technician looking at this logically would tell me this is a software problem. Most lightly the compression or codec used when taking higher quality footage. I have spoke direct to Samsung who flatly refuse to accept there is a problem. However I have other avenues to go down. For now I`m afraid the only thing we can do is to all ring the 0300 Samsung number if your in the Uk if you have this problem. Keep ringing and keep telling until they sort this out. Please feel free to comment how many of you have this problem and I will voice all your cases to them 1 by one if needed !!!
karaokeman2002 said:
Hi everyone, this is the first time I have posted on here, so I decided to help a few of you with this problem. Having had most of the Samsung galaxy phones I was horrified to find this problem on my new note 5. After a lot of experiments and different recording conditions I have managed to eliminate the static popping and crackling heard when recording a video. It seems that if you record your video in 320x240(4.3) then there is no popping or crackling at all. Then the higher you go towards 3840x2160(16.9) the worse it gets. But at bottom resolution audio is perfect. As a computer I.T engineer and mobile phone technician looking at this logically would tell me this is a software problem. Most lightly the compression or codec used when taking higher quality footage. I have spoke direct to Samsung who flatly refuse to accept there is a problem. However I have other avenues to go down. For now I`m afraid the only thing we can do is to all ring the 0300 Samsung number if your in the Uk if you have this problem. Keep ringing and keep telling until they sort this out. Please feel free to comment how many of you have this problem and I will voice all your cases to them 1 by one if needed !!!
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So your soultion is to record video in 320x240 resolution?
Unfortunately seems like the audio problem is an hardware bug and the popping/crackling sound comes up with vocal recorder too.
Hi
I have a i9500 which I have enjoyed its high res images and full HD detailed images in 13MP (ozcan rom capability). Everything works flawlessly in my s4. Am not so sure what the problem could be when it comes to the recording of sound in video and voice recording.
I have been scrounging the net for a possible solution but realized that the s4 has a design flaw of pop and crack sounds when video recording. I do experience those but negligible. The sound quality recording is very good on the s4. My issue is it comes with an unpleasant water tap hiss that requires ambient audio to be a certain threshold to completely drown it like an ordinary conversation in a few feet from the microphone. This problem I encountered in both stock rom & ozcan rom.
The trouble comes in when you decide to record video in absolute or near silence. It will be very notable on playback at volume 10 but hardly audible at volume 4. This happens both in voice or cam recorder. Has anyone figured out how to rid of this unpleasant hiss?
Isn't anyone experiencing /has experienced this at all?
Hi,
I have experienced this while recording myself playing guitar, but I thought it was the amplifier hahaha. Sorry I can't help, it seems it's an issue with S4 itself, and if that's the case you can't do anything AFAIK. If I end up discovering a solution I'll update you on this, but I don't think I'll find anything...
~Lord
XxLordxX said:
Hi,
I have experienced this while recording myself playing guitar, but I thought it was the amplifier hahaha. Sorry I can't help, it seems it's an issue with S4 itself, and if that's the case you can't do anything AFAIK. If I end up discovering a solution I'll update you on this, but I don't think I'll find anything...
~Lord
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Oh, I've just seen your reply, I hope am not too late. An in depth further analysis on the nature of this problem is, in the recorded video if you care to open it in a professional video editor, the left audio channel is the one with the distortion. The right one is crystal clear for my case with 0% hiss. In voice recording, only one channel is doing the recording and I assume it is the left one because the distortion is also present in it as bad. I'd like to here of your case though.
Just now I plugged in the earphones with the mic and voice recorder app automatically switched to using the mic on the earphones and this only happens in voice recording. Video recording doesn't automatically switch to external mic with the earphones plugged in, am not certain it is a video mic vs earphone mic compatibility issue. The good news is the earphone mic picks up very faint clear sounds even whispers in 1.5 feet proximity and WITHOUT ABSOLUTELY WITHOUT the distortion (water tap/whistling sound I get) that I get from the internal mic of the phone in voice recording only. Now what is the chance that it is my internal mic next to my charging port that is at fault?
After doing alittle more research right now, I have learnt that the voice recorder does its recording in mono hence has only one channel and the Video recorder does its recording in stereo since it has two audio channels (left and right). This now explains when it fails to use the earphone microphone as an audio external recorder.
Now the S4 has two different microphones as now seen by the video recorder's audio output. I have established that the culprit channel is the left channel. One simple test has now narrowed down which microphone is faulty. I ran the voice recorder app and placed my phone on my bed. I scratched with my finger really close to where the mic 1 (next to the usb charger is) then did the same to the mic 2 next to the earphone jack port. Thank God!! the audio recording has confirmed that it is indeed using the left channel which is the mic 1 placed next to the charging port. This gives me the chance to use this video to rectify the issue. My only problem is finding a genuine part because there are people complaining of quality issues with the replacement parts.
Kernel ranger said:
After doing alittle more research right now, I have learnt that the voice recorder does its recording in mono hence has only one channel and the Video recorder does its recording in stereo since it has two audio channels (left and right). This now explains when it fails to use the earphone microphone as an audio external recorder.
Now the S4 has two different microphones as now seen by the video recorder's audio output. I have established that the culprit channel is the left channel. One simple test has now narrowed down which microphone is faulty. I ran the voice recorder app and placed my phone on my bed. I scratched with my finger really close to where the mic 1 (next to the usb charger is) then did the same to the mic 2 next to the earphone jack port. Thank God!! the audio recording has confirmed that it is indeed using the left channel which is the mic 1 placed next to the charging port. This gives me the chance to use this video to rectify the issue. My only problem is finding a genuine part because there are people complaining of quality issues with the replacement parts.
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Hi there Kernel ranger! Did you manage to fix the noise of the mic? I'm having the same trouble. This morning I recorded a Koto concert from a distance and the left channel is plagued with some kind of electrostatic noise. Right channel seems ok, though. I think I will have to clean that rubbish with Ozone...
Regards
chinchulin01 said:
Hi there Kernel ranger! Did you manage to fix the noise of the mic? I'm having the same trouble. This morning I recorded a Koto concert from a distance and the left channel is plagued with some kind of electrostatic noise. Right channel seems ok, though. I think I will have to clean that rubbish with Ozone...
Regards
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Am glad people with the same issue are following this thread. I'm telling you! I ran all the tests I could and confirmed 100% that my Microphone Mic Flex Cable Ribbon part needed replacement but before I could even do it, someone liked my s4 as it was and I sold it to them. What is your s4 model number? Now I got a Note 4.
What you can do is first get it cleaned with even rubbing alcohol if necessary, if this problem just started just recently. After cleaning it and the problem persists, you will have to get a repair kit like I did from ebay then order Microphone Mic Flex Cable Ribbon part to replace the faulty one. Youtube has tonnes of video about how to replace that part and it will only cost you $10 at the most if you do it yourself correctly.
Hey guys,
i got my galaxy s7 edge since release.. but now it seems to have issues.. When I make a phone call, the other one can't here me. I have to go on speaker mode, then my microphone works.
I did a whatsapp record and in another recording programm. The mic is sooo quiet and has very bad quality. I even't can't here me clear. It's very noisy.
Anyone knows how to fix it? I just tested it in safemode and restarted the phone. It doesn't work..
Hey ive got this issue too...tried with voice recoder with the other S7 edges in the house and my phone is always softer.... Unfortunately I may have to return it but hope not...
Scared to get one that has a different issue
bunseN2k said:
Hey guys,
i got my galaxy s7 edge since release.. but now it seems to have issues.. When I make a phone call, the other one can't here me. I have to go on speaker mode, then my microphone works.
I did a whatsapp record and in another recording programm. The mic is sooo quiet and has very bad quality. I even't can't here me clear. It's very noisy.
Anyone knows how to fix it? I just tested it in safemode and restarted the phone. It doesn't work..
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Click to collapse
Nothing surprises me anymore regarding this phone.
I think that they screwed everything with the "mighty" waterproofing.... microphones, speaker, earspeaker etc everything is too f***g low and muffled
Really huge disappointments gathering more and more each day.....
ionutdicu said:
Nothing surprises me anymore regarding this phone.
I think that they screwed everything with the "mighty" waterproofing.... microphones, speaker, earspeaker etc everything is too f***g low and muffled
Really huge disappointments gathering more and more each day.....
Click to expand...
Click to collapse
Yup I think it definitely has to do with the waterproofing.... We do have three S7 edges in our house and mine shows lower when recording voice memos than the other 2
Many people have issues with microphone after latest update to Android 6.0.1 - in the past, similar problems were solved by turning off noise reduction feature, but with this update the option has been removed from settings and the result is poor quality of voice.
With latest Android 5 it worked without problems (on waterproof Xperia Z2).
My microphones works great, but the loudspeaker is much quieter than on my Note 4. Anyone else with this issue?
I compared my S7 (935FD, stock, rooted, Xposed) side by side to my S6 (stock, no root), playing the same youtube video at the same time, both at maximum speaker volume...
The S6 is slightly louder than the S7 - it is noticeable but not significant.