I downloaded the Windows 10 Update on my Lumia 520. When my phone rebooted to instal it the gears icon showed up and were spinning, the white bar began to fill up. Once it got to the end the phone turned off and rebooted itself, going back to the gears icon.
Now the bar doesn't even fill, the gears keep spinning and after a couple of minutes the phone reboots itself again in an infinite loop.
I have tried a soft reset and it didn't stop the loop.
I tried a hard reset but the exclamation icon wouldn't come up.
How do I stop it from looping and properly boot up?
I'm trying the Windows Phone Recovery Tool but it won't recognize my phone, any help there?
Do you press "My device isnt recognized" button?
Sent from the space.
MrCego said:
Do you press "My device isnt recognized" button?
Sent from the space.
Click to expand...
Click to collapse
I tried that, with no result. Sorry
The phone must be off when you try that.
Sent from the space.
MrCego said:
The phone must be off when you try that.
Sent from the space.
Click to expand...
Click to collapse
The recovery tool finally worked. It just went abnormally slow. Thank you very much for your help, MrCego!
How slow was it? I have the same issue with my 635. Please give me some sort of time range to expect for the recovery tool to find my phone.
Related
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
chadders said:
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
Click to expand...
Click to collapse
What method of hard resetting did you try?
If hard reset does not work get to the bootloader screen (multicolored) by holding down camera button and preset reset button.
You can then reflash your rom - does not have to be activesynced to do this - as long as you have a small 'usb' on bottom left of bootloader screen when connected to pc it should work.
I guess this is the rom thats already on your device ftp://[email protected]/Wizard/Roms/o2/Xda_Minis_Upgrade_v2.21.4.101.exe
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
chadders said:
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
Click to expand...
Click to collapse
Turn phone off - then press camera button and hold - press power on button whilst still holding camera button. Bootloader screen should come up (multicolored)
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
chadders said:
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
Click to expand...
Click to collapse
Just download the rom mentioned above - connect device to computer (does not have to activesynced) and run the rom intaller and the rom will install.
how big is the file
chadders said:
how big is the file
Click to expand...
Click to collapse
50mb or so, shall take a while to download :wink:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
chadders said:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
Click to expand...
Click to collapse
I certainly hope so
how long does it take to do this and what info will i loose off phone
chadders said:
how long does it take to do this and what info will i loose off phone
Click to expand...
Click to collapse
The rom install usually takes 10 mins or so - dont worry it usually stalls a while around the 70-80% mark a while - just wait and be patient until its 100%. It will return to factory condition so all your data will be lost i am afraid. If you have synced with outlook before your pim info can be restored from there.
i was only jsut settin it back up anyway and it didnt work just now the update but it dont the error revoery adn its working again done 75 so far
Just tried to upgrade my XDA mini to this new ROM (v2.21.4.101). Everything seemed to be going swimmingly - I installed the ROM and the thing booted up ok. I then did a soft reset before all the o2 stuff installed. I then went to do a restore (having previously backed up using spb backup) and it almost completed but then the mini s rebooted itself again.
Ever since, it will only get as far as a page which has most of the bar at the top of the screen (the signal strength icon, battery strength and GPRS indicator are all there), but not the start button. Underneath that is just a blue screen with the Windows Mobile logo. The backlight will come on if I press any of the buttons but otherwise it is not responding.
I've tried holding down the camera button and pressing the on/off button and also camera button and the reset button, but neither of them seem to do anything.
I've tried reinstalling the rom from the PC but it says it can't find my device.
Rather bizarrely, if I call myself from another phone, the device rings and says incoming call, so the thing obviously isn't totally dead.
What can I do to sort this out?
Cheers!
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
ThaiM said:
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
Click to expand...
Click to collapse
What version of PM are you running? I had this problem with 2.43 and I don't remember exactly how I got out of the situation. I seem to remember that PM creates a shortcut in \WINDOWS that is called from \WINDOWS\StartUp on restart. When I manually ran this shortcut, the situation was fixed on the next restart.
There have been several new versions since 2.43. There was at least 2.44 and 2.45, now I see there is a 2.50. It seems Anton has been so busy putting out new releases that he hasn't been able to keep up with the change logs, so I can't tell if this issue has been fixed. You may want to load the latest version and see if that helps. If not, send Anton a help request via his website www.wizcode.com, I am sure he will tell you how to fix it.
Note that all safe mode really does is disable your Today Screen items. Other than that, your device is still pretty much fully functional.
John
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
I assume you are trying to avoid a hard reset, as that would be the easiest option (and maybe the only one).
Before installing software I recommend a full backup program as your first ever purchase. These problems would cease to be problems as a hard reset can be followed by a full re-install of all your settings/programmes. I use SPB backup.
Mike
Yes, I'm trying to avoid a hard reset. And even then, I hope it works.
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
OK, this is not what I was experiencing with 2.43. I think you need to contact Anton for help. I agree with Mike Channon's suggestion, one of the first programs I bought when I switched over to Pocket PC was Spb Backup, and it has saved me several times.
John
Hi
I am really hoping someone can help me.
My Hermes has suddenly and without warning died on me!
I reset it because it seemed to have a funny moment with the menu's.
Trouble is the Vodafone splash screen comes up, then the Windows splash screen and then NOTHING it never gets any further.
I have tried a hard reset and it comes up with 4 colour bars and just sits there.
Please can anyone help?
Robin
You can always re-flash your ROM if your getting that far. Just startup in the bootloader mode rather than letting it try to boot.
How long have you waited for windows to load? There are some things that cause it to hang for a very long time but it will eventually load in most cases.
I have left it for over an hour.
If left this long screen goes blank and won't start up from power switch, needs to be reset again.
Robin
Robster said:
... I have tried a hard reset and it comes up with 4 colour bars and just sits there...
Click to expand...
Click to collapse
Are you sure you made a HARD RESET? What buttons did you press?
Junner2003 said:
Are you sure you made a HARD RESET? What buttons did you press?
Click to expand...
Click to collapse
Hmmmm
Maybe not.
I pressed and held the top button on either side of the phone and then pushed the reset button.
Is this not right?
Robin
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
jeeze, that sucks..
what program was it?
justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
Try a factory reset (Loses all information on the phone, beware!). Im not sure how to do it just yet, but im sure your manual or something online can help you.
I remember on my Old MotoQ9c you held the center select button while powering on the device.
Anyone else know?
justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
power off the device
remove SD card
remove battery for 2 minutes
replace battery
power on device while holding power button and up volume key
follow the directions.
This will factory reset the device, this means everything is deleted
*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.
justlevine said:
*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.
Click to expand...
Click to collapse
Yeah, I use Sprite Backup, I have to hard reset a couple times a month because I am always messing with my device LOL
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))