[Q] Static/Hiss during calls - Galaxy S 5 Q&A, Help & Troubleshooting

hi there,
is there a way to reduce the hiss/static/crackling noise on the background that I hear when the other person talks, especially noticeable when on speaker? we have 2 Samsung S5 and it seems to be on both phones.
I just did a test calling my landline and the noise is there. weirdly enough, also on my blackberry there's a similar noise. does it depend by the cell tower? maybe is not the S5 itself but i found other people saying there's this static/hiss noise on the background...it's really weird.
thanks
Gabrio

it's like a swish to be more precise....

If it's happening with 2 S5s, and a blackberry, I'd put my money on the cell tower
Try travelling far enough away that both the phone making the call, and the one receiving it, are using a totally different tower

*Detection* said:
If it's happening with 2 S5s, and a blackberry, I'd put my money on the cell tower
Try travelling far enough away that both the phone making the call, and the one receiving it, are using a totally different tower
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yeah, actually I have just heard that our network (o2) is implementing the following - maybe is already old elsewhere - "HD Voice" and also Voice over LTE (VoLTE) is undergoing testing on some networks.

Related

[Q] Is it possible to use data on the phone while on a voice call?

Long time AT&T customer probably switching to Sprint, been eyeing the Epic..
If I get a voice call, is it possible (if I'm using a BT headset or speakerphone) to fire up a web browser on it and use that while I'm in-call? To look things up, or whatever?
If it can't do that, are there any other Sprint phones that can (EVO, for example?)
Thanks!
if i remember right, you can use data and voice only when you are connected onto 4G and WIFI, but not 3G. i have not tested this out yet to confirm but i remember reading that somewhere if i read it right. i also came from att (iphone) and being able to use data (3G) and voice at the same time was a major plus. ill have to try it out though later on my epic.
Yes u can use data while on a call only if you are on WiFi or 4g. Tested and verified.
Sent from deep in a volcano using XDA App
Well, drat. Thanks fellas. Not that I do that very often, but it does come in handy. I checked and EVO "suffers" from the same problem.
Again, thanks, that's handy to know.
Its a cdma limitation, not a device one. Both sprint and verizon have this issue.
Aridon said:
Its a cdma limitation, not a device one. Both sprint and verizon have this issue.
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Some might say it is a "limitation", however is it the reason why cdma networks do not suffer from dropped calls like gsm networks do.
For more information, you can check out this rather lengthy post about why cdma is better than gsm.
yeah, i experience the same thing. it's becoming pretty much a deal breaker for me, as often i am on the phone for an hour or more and am trying to look things up at the same time. no joy. plus the abysmal battery life has me glad that i am still in the 30 day window ?; i like the phone a lot otherwise. wish i could get it for ATT. i have never had problems with their service, and would love to be able to talk and surf at the same time.
On 3g only voice.
On 4g voice n data simultaneous
Sent from my Epic
remedy22 said:
Some might say it is a "limitation", however is it the reason why cdma networks do not suffer from dropped calls like gsm networks do.
For more information, you can check out this rather lengthy post about why cdma is better than gsm.
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+1 you can thank the iPhone and this great "feature" for the ****ty network over at ATT

Network Busy!! GRRRRRRRR

All day long, I can barely make any calls cause I keep getting network busy, network busy, network busy.
Then I walk down to my buddies house and he's *****ing about the same thing, only, he has Verizon...
WTF!!!
lmao. buddy, do you know how it works in the real world? sprint and verizon don't own all their towers. sometimes towers are merged to provide service to many providers to save money and space. The owners then lease the towers to the providers. likely the ONLY tower in your area is down. lol
runcool said:
lmao. buddy, do you know how it works in the real world? sprint and verizon don't own all their towers. sometimes towers are merged to provide service to many providers to save money and space. The owners then lease the towers to the providers. likely the ONLY tower in your area is down. lol
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Sometimes I think I should just go back to my flip phone. It never had these problems... lol
I had a lot of weird crap happen to me today, too. Like I'd be talking, then suddenly it'd just start ringing/calling the person I was still talking to. And the past few days, its always sounded like my line was tapped...every call had a ton of weird noises and crap going on in the back ground.
It's the astroid that is approaching earth and solar flares combined with the new element, unobtainium, testing that is causing the towers to bork!
HipKat said:
All day long, I can barely make any calls cause I keep getting network busy, network busy, network busy.
Then I walk down to my buddies house and he's *****ing about the same thing, only, he has Verizon...
WTF!!!
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Click to collapse
You need to call sprint and let them know the tower is down, otherwise it will never get fixed.
hotrodssnova said:
It's the astroid that is approaching earth and solar flares combined with the new element, unobtainium, testing that is causing the towers to bork!
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Damn asteroid and that unobtainium is much needed to give me my be metal coated bone structure.

[Q] Sprint G2 users in NY area questions

I have sprint version and live in Westchester county /Bronx border. When in calls I experience some static and a popping every now and again. Only in call on speaker or earpiece, all video and audio playback is clear, so I know its not speaker related. I have done numerous hard/soft resets, tech support reset my network, updated profile/prl. Still the same, weird thing is, when roaming calls are crystal clear. Went to the sprint store today and they are saying its network related(don't really believe it) since my 4 year old has more knowledge than some of their CSR s. However I would just like to know if anyone else in my vicinity is dealing with sane issue? I also have iPhone 5s and HTC one that have never done. Any thoughts, help, would be appreciated.
Darryjr said:
I have sprint version and live in Westchester county /Bronx border. When in calls I experience some static and a popping every now and again. Only in call on speaker or earpiece, all video and audio playback is clear, so I know its not speaker related. I have done numerous hard/soft resets, tech support reset my network, updated profile/prl. Still the same, weird thing is, when roaming calls are crystal clear. Went to the sprint store today and they are saying its network related(don't really believe it) since my 4 year old has more knowledge than some of their CSR s. However I would just like to know if anyone else in my vicinity is dealing with sane issue? I also have iPhone 5s and HTC one that have never done. Any thoughts, help, would be appreciated.
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I noticed this to and I am in Putnam county and work in Westchester. My S4 did it sometimes to though. Although the G2 seems to be more frequent.
-Frank
frankt2012 said:
I noticed this to and I am in Putnam county and work in Westchester. My S4 did it sometimes to though. Although the G2 seems to be more frequent.
-Frank
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Thank the lord its just not me, not that I want to wish you bad, but at least it solidifies me not being crazy.
Darryjr said:
Thank the lord its just not me, not that I want to wish you bad, but at least it solidifies me not being crazy.
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If it helps I made two calls today and they sounded great. I want to assume it is the towers.

Sprint 4G/LTE but still calling issue,

In my area now we have Sprint LTE. very happy finally.
I am guessing LTE is for the DATA. But can't that be used for calls. Still have calling issue. Hardly any bars. I have so many drop calls and very poor reception. Vendors (Phone makers and service providers) are making phone big, slick, faster and more and more features but forgetting that it is stll a Phone and main function should be making phone calls. Pretty soon I will be able to microwave my food with it but wouldn't be able to make a decent call. Is there a hope to get good connection?
dps33 said:
In my area now we have Sprint LTE. very happy finally.
I am guessing LTE is for the DATA. But can't that be used for calls. Still have calling issue. Hardly any bars. I have so many drop calls and very poor reception. Vendors (Phone makers and service providers) are making phone big, slick, faster and more and more features but forgetting that it is stll a Phone and main function should be making phone calls. Pretty soon I will be able to microwave my food with it but wouldn't be able to make a decent call. Is there a hope to get good connection?
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Click to collapse
Yes, as of now LTE is for data. If you're having dropped calls and reception issues, then have C.S look into it more technically.
LordLugard said:
Yes, as of now LTE is for data. If you're having dropped calls and reception issues, then have C.S look into it more technically.
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Thanks, I did. They went thru few routines. Update PRL, PROFILE and then they are sending something. I am not sure what? After all that they will notify engineers and someone will call me. Other thing I hear; may be we are still working on towers and updating and tweaking. That was more then 10 days ago. May be I will call again.
wath is tdis LTE???
goran60 said:
wath is tdis LTE???
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4G, known as 4th generation of mobile communications, and LTE (Long Term Evolution) are 3GPP specifications for mobile broadband networks.
Read more: http://www.differencebetween.com/difference-between-4g-and-vs-lte/#ixzz2qgyMnkxW
So I hear Sprint is going to start VOIP (WIFI phone calls) for two phones.Why not LG G2? OR Why not VoLTE?
Just happened to come by this thread, I have tmo. Not sprint
+ /Note 3 \/ nexus 5\/ nexus 7 LTE-and on ALL, no matter were I travel, as soon as LTE kicks in my signal drops to no bars and my calls drop, it seems to ping pong/ best response from tmo. Is Im between towers of cell and LTE towers, While there upgrading....
So that brings me to think that while Every cell phone company is upgrading there towers to FULL LTE,
"Well be stuck in PINg PonG LiMb0"
-Just a thought-
Sent from my nexus 7

Verizon version doesn't do simultaneous voice/data!!!

Wth did Motorola do!!! Looks like we suffer from the same thing the droid turbo does, no simultaneous voice and data till VOLTE update. This seems like a massive step backwards.
http://phandroid.com/2014/09/20/verizon-moto-x-launch-without-simultaneous-voice-data/
I dont have this problems, but im not on VzW either
But isnt this a way to eliminate the CDMA system ? How is that a step backwards ?
It does sucks right now, but its supposed to be much better isnt it ?
Not yet but we will soon. This phone was developed to support volte. Im waiting for the update as well. Hope its not buggy....
I don't think full volte is the answer especially when LTE speeds can vary so wildly, call are going to be unreliable . I can still make a regular voice call on zero bars most times. Don't see how this is the future
Legacystar said:
I don't think full volte is the answer especially when LTE speeds can vary so wildly, call are going to be unreliable . I can still make a regular voice call on zero bars most times. Don't see how this is the future
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Agreed. The idea of VZW deploying technology that drops calls is astonishing to me. In my area, my phone switches frequently between 4G and 3G (typically when walking into stores and restaurants).
I have stuck with VZW for 15+ years because of the great phone service.
I found this out the hard way the other day... i really hope advanced calling 1.0 (or whatever its called) comes out soon. I feel like simultaneous voice + data was fixed 5+ years ago.
I didn't realize this until the other day. Its one feature I miss from my note 3
How does the lack of simultaneous voice and data affect everyone? The only time I foresee a problem is using navigation (Google maps) while on a call.
For me I may have to look up something while on the phone with an employee. Now I have to hang up and call them back. Its a pain
Using Google voice for calls is a work around for now since that just uses data
It's not actually Motorola fault its Verizon. Verizon is forcing all new phones to go this route so they can push their "advanced calling" aka VoLTE. Once the switch everyone over to this they can start refarming their CDMA network.
It's also an issue on US Cellular. The Moto X 2014 and the LG G3 both do not support simultaneous talk/data, while older devices have. I've heard rumors that this "feature" (or lack of a feature) is paving the way to LTE roaming, though I have no concrete evidence.
My Moto X is TMobile, so not an issue. However I grabbed A Droid Turbo on Friday and the workaround is easy, just use Google Hangouts to make your voice calls over data. I tested over the weekend and it sounds clear enough and was surprisingly light on the data.
You might have to have Google Voice to make it work.
Sent from my XT1095
Your devices work fine with VoLTE. Your carriers are assholes.
distortedloop said:
My Moto X is TMobile, so not an issue. However I grabbed A Droid Turbo on Friday and the workaround is easy, just use Google Hangouts to make your voice calls over data. I tested over the weekend and it sounds clear enough and was surprisingly light on the data.
You might have to have Google Voice to make it work.
Sent from my XT1095
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The only problem with that is it uses a different phone number, so nobody knows who is calling them., which often times means they aren't going to answer.
It'll come soon. The droid Turbo (as well as the Moto x) will have VoLTE soon... Probably Q1 2015
RyanTX said:
The only problem with that is it uses a different phone number, so nobody knows who is calling them., which often times means they aren't going to answer.
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It uses your Google Voice number, which for many of us, it's the only number we give out. It's not an issue for those fully vested in Google Voice. They're might even be done way to have Hangouts show your actual number if that's an issue for you.
Right now, on every device I own, including an LTE N7, if I were to call you, you would be unable to tell if I were using phone company voice or Hangouts VOIP. At least not by the caller ID.
Sent from my VS985 4G
distortedloop said:
It uses your Google Voice number, which for many of us, it's the only number we give out. It's not an issue for those fully vested in Google Voice. They're might even be done way to have Hangouts show your actual number if that's an issue for you.
Right now, on every device I own, including an LTE N7, if I were to call you, you would be unable to tell if I were using phone company voice or Hangouts VOIP. At least not by the caller ID.
Sent from my VS985 4G
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Everyone has my carrier phone number so switching to my google voice number would be tedious. I was hoping there was a way around that. Thanks for the reply.
RyanTX said:
Everyone has my carrier phone number so switching to my google voice number would be tedious. I was hoping there was a way around that. Thanks for the reply.
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Get your calls forwarded! Its easy on US Cellular. I have it so anyone calling my cell number automatically (and unknowingly) gets forwarded to my GVoice.

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