[Q] Software or hardware problem? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

The phone was rooted at the time this started but has since been unrooted. It is now on Android 5.0.1. Basically when on a call the speaker (receiver maybe?) will cut in and out really bad and crackle. Also when I try to use headphones you have to turn the volume all the the way up before you can even understand what the noise is coming out of the ear buds. I took it to Sprint they told me they replaced the headphone jack and receiver but since my phone was rooted they told me it was a software issue. So does anyone know of anything I can do myself to fix it or should I just bring it back to Sprint now that the phone is unrooted?

Tanker990 said:
The phone was rooted at the time this started but has since been unrooted. It is now on Android 5.0.1. Basically when on a call the speaker (receiver maybe?) will cut in and out really bad and crackle. Also when I try to use headphones you have to turn the volume all the the way up before you can even understand what the noise is coming out of the ear buds. I took it to Sprint they told me they replaced the headphone jack and receiver but since my phone was rooted they told me it was a software issue. So does anyone know of anything I can do myself to fix it or should I just bring it back to Sprint now that the phone is unrooted?
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Take it back to Sprint, that's a hardware issue.
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Well that was fast... That's what I suspected. I didn't have time to argue with the guy as I was in a hurry. I will be taking it back today thank you

Tanker990 said:
Well that was fast... That's what I suspected. I didn't have time to argue with the guy as I was in a hurry. I will be taking it back today thank you
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Click to collapse
It's gotta be hardware if it is persisting through stock unrooted, you took care of the software side.

Related

[Q] Problem with the magnetic field sensor

Hi everyone
I got a defy+ two weeks ago and it was fine until a few days, it completely lost it, it keeps connecting to either car dock or dock media station all by it self, installed various roms, returned to stock 2.3.6 no way it just got mad, the screen keeps glowing even when nobody touches it, now even the phone's speaker (not the loud speaker) doesn't work in calls anymore, it thinks that the headphones are connected, and also the music doesn't get through the loud speaker, im just fed up, I have downloaded several apps to prevent the phone from entering dock mode with no success, as its a hardware problem. its the magnetic field sensor that went mad, I have no choice but to open the handset and give the sensor IC some heat (I'm very skillful in such things), whats your opinion guys? Does anybody have a picture of the motherboard to appoint me to the sensor IC please?
Please reply as its the only phone I currently own :crying: and in such country there is no warranty no matter what
I solved the problem by applying heat to the AKM ak8973 magnetic field sensor IC using a a high precision heat gun and a bit of soldering past and the phone seems to operate flawlessly now. after searching a little bit it seems that a wide range of Android based Motorola phones suffer from the same problem including Atrix and Razr so this may be the solution, I have attached an image showing the AKM chip that needs to be heated up
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Seriously pissed at HTC and their lack of customer service!

Hey guys,
I've had my One repaired 5 times. This last time it was deemed warranty void because it had a little scratch on the front camera lens. I yelled enough to be heard at HTC and the authorized a full repair ( new grills, lcd, rear panel, speakers, front and rear camera) I was pleased. I picked it up today and found it would not power up, stupidly i listened to the Bell store rep who figured it was dead. So i plugged it into the charger and found it to be at 50%, the power button would not actually move, like it was bonded to the phone. I started to look closer and found that my rear camera was off center significantly. I like most of you have looked at a lot of tear down videos, and I know that there is next to no wiggle room in there. I can only assume that the asshat at FutureTel that "fixed" it didn't align everything in place before he forced the back cover on.
I'm taking it back tomorrow morning to send it out again, why they won't just give me a new one is well beyond me...
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Anyone else have this issue?
Image of camera
If you're annoyed at HTC for not having great customer service, there's no point telling us and not them considering they're the ones who can improve.
Thread Closed as threads such as this always seem to turn into arguments instead of the posters intentions.

Using my iPhone Earbud+Mic works fine in the audio jack.

I'm puzzled by the various confirmations that the jack is TRS (meaning it can't have a mic) because I did several tests by tapping on the mic quietly and talking while disconnecting the headset from the jack and you can clearly hear the difference so, somehow, it's TRRS.
For what it's worth I received my N10 last week. I'm running 4.3. Wish these things had a hardware/motherboard rev number I could quote but I can't find one.
xmeister said:
I'm puzzled by the various confirmations that the jack is TRS (meaning it can't have a mic) because I did several tests by tapping on the mic quietly and talking while disconnecting the headset from the jack and you can clearly hear the difference so, somehow, it's TRRS.
For what it's worth I received my N10 last week. I'm running 4.3. Wish these things had a hardware/motherboard rev number I could quote but I can't find one.
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Click to collapse
It's funny, but my Sony headphones didn't work . But my Samsung S4 headphone worked fine and also a cheap one I got because my other ones broke. Guess it's some devices that has incompatibility.
"Time is too short to cry, long enough to try." - March of Time (Helloween)
Sent from my KitKat Nexus 10
Only thing I can think of is that according to the wiki: http://en.wikipedia.org/wiki/Phone_connector_(audio)
There's two standards for TRRS:
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So since i'm using my Apple headset then the N10 conforms to the "latest" version of the standard.

[Q] AUX Playback Volume coming from phone is randomly low (but not always)

Gentlemen,
My friend has an original, unrooted S4.
I am waiting for the exact model number, but I believe it's the i9500.
She mentioned that when she plays music from her phone to her car stereo, the volume is often (but not always) low, and yes, phone volume is cranked up all the way.
When this happens, she has to raise the car stereo volume considerably in order to be able to listen.
So far, she's tried two different cables. Also, she's currently driving a dealer issued loaner and observed the same issue.
I've read the S4 FAQ and performed a Search. I couldn't find anything.
Have you guys ever heard of a similar issue with the S4?
Thank you in advance.
...anyone?
http://y2u.be/U9c_KttvQPU
IlChengis said:
...anyone?
http://y2u.be/U9c_KttvQPU
Click to expand...
Click to collapse
OMGGG HAHAHAHAHAHAH
but did you try to install wanam xposed and then you go to Sound and there you can change some sound things, I'll screenshot it.
I don't know if it would work but you could try, and try to download a other music player.
Screenshots:
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Sound
That's what I use and it is great (I also use DFX Player Pro).
Same here. Phone is set to level 15 and usually have the car stereo set to 30 out of max of 35. Always been like this even when I had a S2 and S3 as well.
Sent from my GT-I9500

Bad call quality, ok on speaker

I have the following problem:
I have bought 2 nexus 4 and combined those two to 1 working N4.
I'm getting complaints from people that they can't hear me to well.
We I put it on speaker they can understand me perfectly.
Would this be a hardware or software issue?
I'm running M915A-CEFWMAZM-2.0.1700.98 hybrid radio and Nexus 5 experience Rom.
yelti said:
I have the following problem:
I have bought 2 nexus 4 and combined those two to 1 working N4.
I'm getting complaints from people that they can't hear me to well.
We I put it on speaker they can understand me perfectly.
Would this be a hardware or software issue?
I'm running M915A-CEFWMAZM-2.0.1700.98 hybrid radio and Nexus 5 experience Rom.
Click to expand...
Click to collapse
The only way you can find out is by flashing a completely new ROM (after you backup, of course) with a full wipe, and trying to call someone. If it works, then it's software. If not, it's hardware.
My take on it is that it's software; microphone is working while on speaker..
deleted.
Ok, I found the cruelpit.
it was the usb port board that was faulty.
I ordered one from ebay because my port was broken, however it is missing something on the mic.
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The bad one doesn't have a black film over the speaker.
I replaced the usb port from an other n4 and sound quality is back to normal.

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