Hey guys,
I've had my One repaired 5 times. This last time it was deemed warranty void because it had a little scratch on the front camera lens. I yelled enough to be heard at HTC and the authorized a full repair ( new grills, lcd, rear panel, speakers, front and rear camera) I was pleased. I picked it up today and found it would not power up, stupidly i listened to the Bell store rep who figured it was dead. So i plugged it into the charger and found it to be at 50%, the power button would not actually move, like it was bonded to the phone. I started to look closer and found that my rear camera was off center significantly. I like most of you have looked at a lot of tear down videos, and I know that there is next to no wiggle room in there. I can only assume that the asshat at FutureTel that "fixed" it didn't align everything in place before he forced the back cover on.
I'm taking it back tomorrow morning to send it out again, why they won't just give me a new one is well beyond me...
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Anyone else have this issue?
Image of camera
If you're annoyed at HTC for not having great customer service, there's no point telling us and not them considering they're the ones who can improve.
Thread Closed as threads such as this always seem to turn into arguments instead of the posters intentions.
Related
I recently purchased an MDA off ebay from another member on this site. They claimed everything on it was fine, but upon receiving it I found that the bottom of the screen didn't respond. After playing with the calibration I found that the bottom of the screen wasn't completely "dead" it just thinks its being tapped on a different spot of the screen. The seller claims this is a software issue, but after several flashes from different roms the problem still persists. Has anyone else seen this happen? And does this sound like a hardware issue?
I opened notes and took a picture of what happens when trying to use the scrollbar in landscape mode to show how off the calibration is at the bottom. Thanks in advance for any help I can get on this.
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I had this EXACT same problem. I had the mistake of pushing down too hard while applying a screen protector and it pushed in the screen on the bottom. From that point, I could never calibrate the bottom of the screen. I was able to get a replacement, because I told Cingular that it was broken and it was only a month into my contract.
So, I think the guy probably messed up applying a screen protector or accidently somehow pushed in the bottom of the screen. This is in no way a software problem....deff hardware issue.
Thanks for the response. I filed a claim with paypal for a refund. With the way that it was packed I'm amazed the phone works at all!
Im sorry to hear someone trying to get over on you. Hope everything works out.
http://www.fonlogix.us/att-tilt-complete-housing.html
Looking at that one specifically. My tilt has a bunch of chip/scratch marks on the shell. It is also crooked when the slider isn't open (the face goes down more than it should, not sure why). I want to sell the phone to get a new HTC, so I'm planning on buying the kit and pretty much making it seem as new as possible. Good idea?
peytah said:
http://www.fonlogix.us/att-tilt-complete-housing.html
Looking at that one specifically. My tilt has a bunch of chip/scratch marks on the shell. It is also crooked when the slider isn't open (the face goes down more than it should, not sure why). I want to sell the phone to get a new HTC, so I'm planning on buying the kit and pretty much making it seem as new as possible. Good idea?
Click to expand...
Click to collapse
They do not give enough info from the site to know if this is complete (battery cover, backing, front face, new key board, and new call/end key pad). I bought a screen from them and they customer support SUCKS!! The screen had a red dot and they basically told me to F-off. So I would stay away from that site. I did find a complete housing form e-bay for the same price, got it and now my tilt looks brand new. Look up "AT&T tilit full housing" on eBay. That way you see exactly what you are getting:
Remeber some are just front and back covers, others are the entire setup.
This is just the front and back cover
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This is a complete setup (same price)
The Tab is the first gadget I have meticulously looked after buying it a screen protector, leather case etc. What a surprise it was when I took it the case and found some minor yellow faint marks... Ignoring them thinking it was the light I put it back in the case...
Fast Forward 1 month
The yellow patches have increased and are now an unsightly brown!!
It really does look like Samsung have been hit by the same issue the original white iPhone did.
The below picture has had the main marks highlighted in red circles. The other marks are the poor quality camera of the *ahem* white iPhone I own...
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What do others think? I have tried using my glasses cloth and cannot remove any marks. It's not got wet and it certainly hasn't been overcharged...
Maybe contact Samsung for a warranty replacement? I'd be miffed if my device turned brown over time.
Just off phone with them. EXTREMELY quick to say it is nothing to worry about but their technicians would like the device back for repair as soon as possible.
Was a weird call actually, normally you just get the whole 'please send your device to here and we'll fix it if needs be'. This time I got:
'Mr James, I need to call you back after I have checked something..'
Then on the call back
'it is nothing to worry about, your handset will be absolutely fine but we would like it back as soon as possible for repair. Again it is nothing to be concerned about.'
Sounds rather suspect to me.
Lol, sounds like they think it's going to burst into flames and cause bodily harm resulting in very expensive litgation. Enjoy your new tab when you get it
So this weekend I replaced the back cover of my Nexus 4 since it was broken, since replacing it i've noticed that my wifi signal has been extremely weak. I noticed that the replacement back cover did not have this black film/tape on it. Could this be whats effecting it or could it be something else?
Ok it was definitely the back glass replacement, I put the old cover back on and now my wifi issues are no longer. I guess its safe to assume the issue was the missing metallic on the inside of the new cover. Mods can close this if they would like.
Why close the thread? The info could be useful for other people. Are you able to take the required bits from the old cover to the new one or did you get a defective cover?
Maddmatt said:
Why close the thread? The info could be useful for other people. Are you able to take the required bits from the old cover to the new one or did you get a defective cover?
Click to expand...
Click to collapse
Your right I didn't think about that, i'm sorry. As far as the required bits, I don't think they can be removed and put on the other cover. I contacted the seller and told them i'd like to return due to the fact it was missing the bits. I've found another and will let everyone know how it works. Also in a little bit i'll post some pictures of what i'm talking about.
Ok so here's a picture of what i'm talking about, sorry about having to use ms paint but this is what i'm talking about. I've lableled the back covers accordingly
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I dropped my phone and destroyed the screen a few weeks ago. Fortunately I was insured, they agreed to fix it and I got it back inside 10 days or so. Problem, the damn screen was loose at the top corner - you could fit a fingernail in easy. So, more than a bit annoyed I called them up and they apologised, said they'll pay for the postage and they'd sort it out.
Sent it back and they just returned it with the same damn problem! I can lift half the screen out of the case if I pry my fingernail under the (already loose) top edge - see attached photo. You can push it back in place, everything works fine but it works loose if worn in a pocket like normal.
Clearly their engineers are incompetent and I don't know if I can be bothered to return it AGAIN to find most likely the same problem repeated. Looking at the inside it seems that it's just a bad glue job - I can see sticky stuff that's meant to be holding it in place. :silly:
My question is - could I just reglue the screen in there? Does anyone know what kind of glue to use?
If it's covered by insurance get them to fix the problem at their expense as if you glue it yourself you would render insurance invalid if any other problem happened they wouldn't fix it as it would be voided because you glued it yourself
*Sigh* - yeah like I said - send it back a 3RD TIME? I really think they have trained chimps doing the repair work.
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