Google Photos App Video Playback - Nexus 10 Q&A, Help & Troubleshooting

Since the last update to the Google photos app on both mine and my wife's Nexus 10 both running lollipop 5.1.1, videos stutter as if its missing frames or don't show any image at all just sound. It all works fine on my Nexus 5 so must be specific to the Nexus 10. Has anyone else noticed this and found a solution?
Sent from my Nexus 10 using Tapatalk

Have the same problem.
Went to App-Info and uninstalled updates.

Is this the only solution for now?

Yes. I have just received another update to the photos app but its still the same. Let's hope Google fix it soon.
Sent from my Nexus 10 using Tapatalk

Bad thing is I have this issue on nexus 6. It definitely needs a fix!

I have the same issue. But what's interesting here is that unlike the first post's writer told I have it on nexus 5 running android 5.1.1. Currently using MX player and videos work just fine.

Hmmm. Also Nexus 6 here.
I have the same problem on my Nexus 6. I though it started when I uninstalled a previous update to Camera/Photos last month sometime. Every video I playback through Photos stutters, but at least through Camera I can change the default video player. Wish I could do the same for Photos. Also, just notice a generally lag on my Nexus 6 recently...
I hate wiping and starting fresh, but I just may have to.

The bug is still here. Version 1.30 on Nexus 6. Damned mumbai programmers...

The stuttering is still here on v. 1.4.0.102264174 on Nexus 6 running android 5.1.1_r12. However, the issue can be fixed by going to developer settings and switching from NuPlayer to AwesomePlayer in Media settings.

Kariharri said:
The stuttering is still here on v. 1.4.0.102264174 on Nexus 6 running android 5.1.1_r12. However, the issue can be fixed by going to developer settings and switching from NuPlayer to AwesomePlayer in Media settings.
Click to expand...
Click to collapse
Wow, thanks Kariharri! That works!

Related

Stuttering in Youtube?

I'm watching a video side by side with my Note 2 and it looks like the Note 3 stutters when playing back the same video. Nothing crazy but it's there. I mean there's stuttering in the browser. Now there's stuttering in Youtube. Videos my freaking 3 year old hacked touch pad can play smoothly. What the hell is going on here?
I can't be the only one experiencing this. I'm starting to regret upgrading to the Note 3. My only hope is a custom rom comes along and solves all this crap.
No issues with me, and I watch two videos at a time. I'm using a T-Mobile n3.
Sent from my SM-N900T using XDA Premium 4 mobile app
The same thing is happening to me but only when watching the Hulu plus app. I switch it to med quality, everything plays smooth. But only in High quality its unwatchable. It might be the app itself.
lm that guy said:
The same thing is happening to me but only when watching the Hulu plus app. I switch it to med quality, everything plays smooth. But only in High quality its unwatchable. It might be the app itself.
Click to expand...
Click to collapse
I too am having these issues. Minor stuttering on Youtube App and Hulu Plus app on high settings Major Stuttering. I guess I'm trying to determine if this is a software/app issue or a hardware issue. I also tried a Movie Trailers app with HD Trailers. I think it was called Cine Movie Trailers, and it had minor stuttering like the youtube app. If someone can try these apps specially the Hulu Plus app which seems to have the biggest problem, it would be greatly appreciated. Wan to make sure before I request an exchange.
Thanks!
It could be smart pause, try disabling it.
muhtesem insan said:
It could be smart pause, try disabling it.
Click to expand...
Click to collapse
Thanks for your reply. Unfortunately smart pause setting is off. Seems to be something else. Anybody can check if they have this problem in hulu plus high setting?
Thanks
riikotta said:
I too am having these issues. Minor stuttering on Youtube App and Hulu Plus app on high settings Major Stuttering. I guess I'm trying to determine if this is a software/app issue or a hardware issue. I also tried a Movie Trailers app with HD Trailers. I think it was called Cine Movie Trailers, and it had minor stuttering like the youtube app. If someone can try these apps specially the Hulu Plus app which seems to have the biggest problem, it would be greatly appreciated. Wan to make sure before I request an exchange.
Thanks!
Click to expand...
Click to collapse
Dont bother with an exchange. It has to be a software issue because our devices are more than capable of playing videos. Besides im on my second exchange and the same stuttering happens in both apps
Sent from my SM-N900T using Tapatalk now Free
I have this issue on my tmobile Note 3. I first noticed it in the Hulu Plus app whenever I set the quality to high. Second time I noticed it was streaming video through video players such as mx video and the stock video player. This would happen with standard avi videos as well as 720, 1080 videos. Haven't tested youtube though.
Hello everyone!
Update: So I went to my local AT&T store to check these issues on the demo unit and installed the Hulu Plus app and the playback is exactly the same that we're experiencing. On the YouTube app though, the playback was smooth as butter and what I noticed was the YouTube app on the demo unit had the old YouTube logo on it's icon. So when I got home I uninstalled the youtube app updates and returned it to it's factory installed state. That resolved the YouTube problem!!
As for the Hulu Plus app, I contacted Hulu and went through their troubleshooting steps with no success and then answered some questions about my device. The representative then stated that the data was passed on to their mobile developers. So I'll keep anyone updated if that yields some results. If you're having these issues with Hulu Plus, I encourage you to notify it to hulu customer support on their web page. They gave me a 2 week credit on my subscription for my inconvenience.
Hope this gets resolved soon.
riikotta said:
Hello everyone!
Update: So I went to my local AT&T store to check these issues on the demo unit and installed the Hulu Plus app and the playback is exactly the same that we're experiencing. On the YouTube app though, the playback was smooth as butter and what I noticed was the YouTube app on the demo unit had the old YouTube logo on it's icon. So when I got home I uninstalled the youtube app updates and returned it to it's factory installed state. That resolved the YouTube problem!!
As for the Hulu Plus app, I contacted Hulu and went through their troubleshooting steps with no success and then answered some questions about my device. The representative then stated that the data was passed on to their mobile developers. So I'll keep anyone updated if that yields some results. If you're having these issues with Hulu Plus, I encourage you to notify it to hulu customer support on their web page. They gave me a 2 week credit on my subscription for my inconvenience.
Hope this gets resolved soon.
Click to expand...
Click to collapse
Thanks. The hulu plus app is definitely jacked. What i find interesting is the adds usually play right, but when it gets to the actual show, it stutters.
harabinger66 said:
Thanks. The hulu plus app is definitely jacked. What i find interesting is the adds usually play right, but when it gets to the actual show, it stutters.
Click to expand...
Click to collapse
Yeah, I found that odd also. But I think the ads play at a lower picture quality. That's what I think anyways. I'm not sure what's happening there
Hi everyone,
Just to let you guys know that Hulu sent me an email saying that they "put a fix in place on their side of things" and instructed me to shut down my device for 60 seconds and turn it on and play a video. So I did and videos seem to be playing smooth. No more stuttering! The app seems to have lost the option to choose video quality instead it chooses it automatically depending on your connection speed. Video quality is very good though!
riikotta said:
Hi everyone,
Just to let you guys know that Hulu sent me an email saying that they "put a fix in place on their side of things" and instructed me to shut down my device for 60 seconds and turn it on and play a video. So I did and videos seem to be playing smooth. No more stuttering! The app seems to have lost the option to choose video quality instead it chooses it automatically depending on your connection speed. Video quality is very good though!
Click to expand...
Click to collapse
I dont think the fix was applied to the tmo version because I'm still laggy and I can still choose a video quality
Sent from my SM-N900T
lm that guy said:
I dont think the fix was applied to the tmo version because I'm still laggy and I can still choose a video quality
Sent from my SM-N900T
Click to expand...
Click to collapse
Contact hulu support. They will help you.
riikotta said:
Contact hulu support. They will help you.
Click to expand...
Click to collapse
Okay they did. Eveything works fine now for T-Mobile version. I suggest other variants to contact support if you are having stuttering in Hulu Plus. Got a few weeks free and subscribtion price lowered next month, Awesome
Sent from my SM-N900T using Tapatalk 2
I, too, have this problem. Thought I was going crazy at first because it was so slight I'm on non rooted stock rom but has Apex launcher installed. I recall Youtube videos playing fluenty at some point before installing Apex. No+ saying Apex is the culprit here. But that is my "fixpoint"
Sent from my SM-N9005 using xda app-developers app
suligoesmaraccas said:
I, too, have this problem. Thought I was going crazy at first because it was so slight I'm on non rooted stock rom but has Apex launcher installed. I recall Youtube videos playing fluenty at some point before installing Apex. No+ saying Apex is the culprit here. But that is my "fixpoint"
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
So have you tried to uninstall Apex to see if the stuttering in YouTube went away? I have Nova installed and can't remember if I tried the youtube app while I still had Touchwiz on because I installed Nova almost right away.
I'm going to try this tomorrow I guess just to say I tried it because you never know. Though I doubt it because I also have stuttering in scrolling on almost any browser and that I definitely checked while I was still fully stock, no Nova and no root.

YouTube video stutter on 4.4

Hi,
Since upgrading to 4.4 I'm experiencing stutter/jitter on YouTube videos.
I've tried factory wiping the device and it's the same, I've flashed the SinLessROM and it's the same. Only 4.3 didn't have the issue.
Is anyone else experienced this and is there a solution??
Thanks!
EDIT:
I would like to gather some data of units having/not having this issue respectively to see if I can isolate the cause:
If possible, please can you supply the following information:
1) How you upgraded to 4.4 (OTA, sideload, custom build of official 4.4. ROM, etc)
2) Are you using stock/custom kernel (if custom, which one?)
3) If you factory reset/wiped at any stage
4) Version of YouTube app
5) Link to an HD YouTube video that you can play without any stutter (it may be I/we are just choosing 'bad' videos)
I was using this video for testing and get the stutter on the device, so fi you can play this video as well and report back that would be great: http://www.youtube.com/watch?v=6v2L2UGZJAM
Thanks guys!
Just checked and mine seems to not be as smooth as it was before as well.
Somewhat related, I have the LG Nexus 7 phone with everything stock on it and the YouTube app despite buffering the video properly, still plays back the video a bit stuttery. I'm running the KitKat OS on it as well. The same videos play fine using the browser but the quality isn't as good (pixelization), despite it being HQ. They also play fine using Freedi YT player at the same quality as the app.
I thought I was the only one until I saw this thread! Pretty sloppy work from Google.
It's running great for me. I have ART enabled, give that a try and see it the problem persists.
Mmm I tried that too but it's still the same. Looking around a bit more people seem to have had issues with some versions of the YouTube app doing this in the past. What version do you have may I ask??
Are other video players effected as well?
Same problem here
Just finished updating to 4.4 Kit Kat. Fired up YouTube and noticed jittery/frames issue before seeing this thread. It's not a huge problem but it's definitely not as smooth prior to update. Warning for heavy youtube users maybe wait out on updating? It's only a little annoying short second jitters here and there.
My youtube is up to date with latest version installed. Lets hope youtube releases an update for Kit Kat OS.
My overall first impressions with Kit Kat so far is that it does feel snappier with the app drawer scrolling, multi-task switcher and touchscreen responsiveness. I'm a heavy Clash Of Clans player so I instantly knew and feel the difference right away.
I have an Ipad Air, Ipad mini (1st gen) and this nexus 7. I'm very happy with the touchscreen pinch to zoom improvement in this update. The screen definitely feels close to par with the ipad screens now. Not a fan boy or anything because I enjoy both iOS and Android!
TheGoD said:
Are other video players effected as well?
Click to expand...
Click to collapse
MX Player and BS Player work fine on my end.
No problems here, everything is fluid as usual ?
I'm having the same issue. Using scrosler stock odex build. ART and Dalvik same result.
Sent from my Nexus 7 using Tapatalk
Gorgtech said:
No problems here, everything is fluid as usual ?
Click to expand...
Click to collapse
Same just went and watched 5 different videos to make sure
Sent from my Nexus 7 using xda app-developers app
If you're lucky enough not to be having any issues, can you post the following information so I can see if I can find the root cause of the 'problem'?
1) How you upgraded to 4.4 (OTA, sideload, custom build of official 4.4. ROM, etc)
2) If you factory reset/wiped at any stage
3) Version of YouTube app
4) Link to an HD YouTube video that you can play without any stutter (it may be I/we are just choosing 'bad' videos)
Thanks very much to anyone that can help with this!
Hello,
same problem here, waiting for a fix, don't want to reset my device.
Mine is fine.
I have no stuttering whatsoever.
Received 4.4 from here.
http://forum.xda-developers.com/showthread.php?t=2525024
[ROM][11/13/13][Flo] - {Google Official OTA} - Stock Rooted 4.4 - KRT16O - KitKat!
I did a complete factory wipe prior to install.
Version YouTube is 5.2.27.
YouTube video :
https://www.youtube.com/watch?v=A3PDXmYoF5U&feature=youtube_gdata_player
Sent from my Nexus 7 using Tapatalk 4
Have you tested your WiFi speed?
meangreenie said:
Have you tested your WiFi speed?
Click to expand...
Click to collapse
Yes that's fine, I live in Holland so even the mediocre connection I have is 60mbps Down / 6mbps Up - it's not a buffering type of stutter but more of an issue with the decoding and rendering of the video. Like a driver is not optimised correctly or there is a memory bottleneck.
sigsour said:
I have no stuttering whatsoever.
Click to expand...
Click to collapse
Thanks for the info, will check it out when I'm home. I was going to wipe and flash that ROM anyway, so I'll check that specific video and see what the results are like. I appreciate the response, now I have something to work with as a base! :good:
DaveWoolly said:
Hi,
Since upgrading to 4.4 I'm experiencing stutter/jitter on YouTube videos.
I've tried factory wiping the device and it's the same, I've flashed the SinLessROM and it's the same. Only 4.3 didn't have the issue.
Is anyone else experienced this and is there a solution??
Thanks!
Click to expand...
Click to collapse
Sorry for the question, but english it´s not my mother tongue(from Spain). When you say sttuter, you mean in image & sound, image only or sound only?
I have a N7 2013 with 4.4 and want to test this.
Thank you very much. Regards.
BiggerSpain
My fault, I should have said! It is actually just the video that stutters for me. The audio plays perfectly. It just jitters slightly with the video, like it 'sticks' briefly especially during panning shots.

Scrolling Issues

I'm fairly new the Nexus Player. In fact I just got mine today. So far I'm really liking it. However I recently updated to Android Lollipop 5.1.1 and have noticed scrolling issues. Seems like every time I scroll through the Google Play store or Google Movies and TV app about every five or so tiles it'll skip back three. It's very irritating. Not sure if it's a bug or not. Anybody else notice this and if so how did you go about fixing it ?
Edit: NVM after further reading of posts on this topic this seem to indeed be a weird glitch/bug reportedly for anyone using android lollipop 5.0 and above that hasn't been fixed by Google as of yet
Sent from my iPhone using Tapatalk

Lag Nexus 6p

Have you experienced lag in Nexus 6p?
Mine mostly lags in developer setting for example when I toggle sRGB it lags a little and when I open the developer setting after restart. Also when I was restoring my apps in play store I tried to cancel one of the apps and it said google play is not responsive.
There will be certain services that are going to lag for everyone, most of the time its when processes happen that are allowed to utilize all processing power. Such as installing apps.
For me it doesn't lag for anything beside developer options. It might be a software issue that gets fixed with an update. Other than that, it's been the fastest Android device I've owned so far.
Sent from my Nexus 6P using Tapatalk
sherlock5545 said:
For me it doesn't lag for anything beside developer options. It might be a software issue that gets fixed with an update. Other than that, it's been the fastest Android device I've owned so far.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
This is the fastest android I've owned too, but I came from Samsung galaxy s3 i9300 which is 3 years old and it is touchWiz. Most of the times the only thing that lags is developer options and rarely it lags in the play store. Hopefully they will fix the issues in a software update.
I haven't had any lag whatsoever on my 6P, although my Nexus 9 suffers from terrible lag, which is very annoying since the lag on my original Nexus 7 was the whole reason I bought the 9.
I've had some other issues with the 6P, such as Bluetooth randomly disconnecting and not reconnecting until after a reboot, and the camera app has completely frozen up once or twice.
But otherwise it's undoubtedly the best Nexus device I've ever owned.
Toraddict said:
Have you experienced lag in Nexus 6p?
Mine mostly lags in developer setting for example when I toggle sRGB it lags a little and when I open the developer setting after restart. Also when I was restoring my apps in play store I tried to cancel one of the apps and it said google play is not responsive.
Click to expand...
Click to collapse
Yes but I wouldn't call it lag. It only happened first time when setting up the device and seemed like app became unresponsive.
Not lag as such but as a device as a whole it's slower than my S6.
Sent from my Nexus 6P using Tapatalk
Batfink33 said:
Not lag as such but as a device as a whole it's slower than my S6.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
What do you mean? Where do you notice that?
There is no lag whatsoever in the device. I have had two apps force close, which I guess is the marshmallow incompatibility issue. This phone is blazing fast
Sent from my iPhone using Tapatalk
Mine has run smooth on most things. Occasionally coming out of finger print scan it is sluggish. However, overall it performs well.
Sent from my Nexus 9 using Tapatalk
anglerstock said:
What do you mean? Where do you notice that?
Click to expand...
Click to collapse
In general, opening apps etc. Both phones are super powerful though.
Batfink33 said:
In general, opening apps etc. Both phones are super powerful though.
Click to expand...
Click to collapse
I am having this issue too. Opening apps, using the fingerprint scanner, hitting the recents button, sometimes they lag or are sluggish almost to the point where I have to hit them again because I think that the tap didn't register. Then it opens twice or opens/closes because of the sluggishness. It's really strange and beginning to think it's an app or a kernel issue.

Serious lag in Poweramp

I've been using poweramp for as long as I can remember now, but ever since installing it on my 6P I've noticed there is some serious lag when "next" to change a song. Was wondering if anyone else that's using poweramp on their 6P experiencing the same thing and if you have found a fix or the reason why.
Thanks.
no issues here, running Pure Nexus with elmentalx kernel
I've been using them as well for quite sometime as well. However I have noticed this issue since the last few updates -_-. I have noticed this primarily on my Note 4. The delay in changing songs doesn't always move fast, once it finally changes to the next track, if you hit next again and again it moves fast like it normally would. l haven't noticed this on my nexus though, but I know exactly what you are describing
Sent from my Nexus 6P using Tapatalk

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