Problem connecting to Kies - Galaxy S3 Neo Q&A, Help & Troubleshooting

I run Kies, plug in my s3 Neo (i9301i) phone to USB - all 4 drivers installed successfully, and Kies shows "Connecting...". After a few seconds, a dialog pops up:
"Unsupported device alert" - "The connected device is supported through Smart Switch, which is faster and more convenient."
The dialog also provides a link to download Smart Switch.
so... downloaded and installed Smart Switch. Tries to connect to my phone and then tells me again that my device is unsupported (without providing any explanations). Provides a link to "supported devices" but i don't see any list there...

Related

unable to connect my sgs with a usb connection

when i connect my phone with a usb connection, there is an MTP application window that keeps flashing, this window just keeps opening and closing and on my pc i receive this message : installing device driver software
MTP USB Device - Failed
why is this happening?
Have you installed the USB Drivers that comes with KIES? if not do it.
If you want to just use normal mode then goto settings/about/usb/external drive . Then when you connect to pc you goto notifications on andrioid and select USB icon then Mount.
Should help

Kies connectopn problems? Here is the possible solution!

Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Right click Kies taskbar icon and unclick "Auto start Kies"
Evans_Prophet said:
Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Click to expand...
Click to collapse
Nothing happen on my PC after plug my SGS, and of course Kies cannot detect my phone. I used Windows 7 x64. Test on 3 PCs (2 PCs used Windows 7 x64, 1 PC used Vista x86), same problem.
Don't expect the pc to do something (the device will only appears in "devices" under the control panel).
Make sure that KIes is off when you first connect your SGS and that "kies connection" is selected in the SGS (despite the fact that you have not launched Kies yet).
i.e.:
1. close kies
2. connect sgs to pc usb
3. select "kies" connection in SGS (make sure developer mode etc are off, ask on connection on)
4. Wait a few seconds
5. launch kies
6. ???
7. Connnect
I have Kies 2.0 on Win XP SP3 with all drivers and SGS with Froyo 2.2.1 XXJPU
I've tried everything mensioned above. Nothing works, Kies says Connecting... and no connecton is established. The device works ok as a mass storage device, though, but I need to sync contacts. Any ideas?
Thanks.
You could use google contacts to sync. Or export/import contacts as vcf file in contacts app(menu export/import).
Try also all usb ports, i find that some work better than others, possibly best should be the one you did the first installation on.
Sent from my GT-I9000 using Tapatalk

[Q] Help required to connect wave 2 8530

i have a wave 2 8530 but every time i connect it to pc it say USB device not recognised. i have tried installing and reinstalling many times. but it is the same. as a resutl of which i could not flash my old firmware (s8530DDKA1). plz help. thanks in advance
Can you change USB port?
possible solutions
install kies and it will install the usb drivers
change the usb port
try to make windows able to get drivers using windows update feature (solves a lot of unable to connect issues)
its stil not recognizing
the phone screen says initializing only. it does not change from that.
First install kies and all drivers correctly.
Then, you need to register 2 dll :
From command line of windows, type the following commands:
cd c:\windows\system32
regsvr32 msxml3.dll ( a message box will appear to inform you that registration is ok)
regsvr32 msxml6.dll ( a message box will appear to inform you )
After start kies and connect your phone (preferably choose a new usb port).
It should work
Had the same problem with my Wave...
GO up to your Device manager (Right-Click on My Computer->Device Manager)
Then see if there is a exclamatory mark on any icons which relates to your phone.
If yes, Just update the Kies to newer version, else try komanguy's method after upgrade...Revert back and tell me your changes

Kogan Agora HDMI Smart TV Quad Core - Root Access

Hi,
So I have had a good experience with the Kogan Agora 7" a couple of years ago. I flashed a new ROM and my 6 year old still idolizes it. It's perfect for games and movies while traveling and cost bugger all.
I was considering getting my kids a console unit for games but came across the new Quad core HDMI Dongle. I though to myself there is the ticket, When traveling i could use it as a smart TV (plug and play is King) Or it may be possible to replace or augment my Media-portal HTPC system.
I bought one and on the face of it it appears to do all that I require from an Android device like web surfing, mail checking and video streaming fine, except when it came to installing the Playstation controller.
I needed Root access and it was a bit of a pain to get it done. BUT I found it!
I used RK3188_ROOT for CX-919 FW0715 MOD by Everal. found here.
1. Turn the device on
2. Make sure USB debugging is enabled
3. Connect the device to Win7
4. Start the file "TPSparkyRoot.bat" as admin
Enjoy.
So if anyone decides to purchase one of these to play with, you will be glad to know that it is a Rockchip RK188. Weather you think that hardware is good or not is irrelevant but it is useful to know as I tried many methods to gain root but once I had this bit of info it became easy.
Those infinity Pocket PC's may be the same although I can't be sure.
I managed to pair a sixaxis controller and am working on getting it running in a game. I will post if i have any more issues and or success.
Raskern said:
1. Turn the device on
2. Make sure USB debugging is enabled
3. Connect the device to Win7
4. Start the file "TPSparkyRoot.bat" as admin
Click to expand...
Click to collapse
Thanks for posting this info. However I'm not able to get this to work. My PC doesn't recognise the device when it's in "USB Debugging" mode. In the device manager it just appears in "Other Devices" as "KHSTVQCDONA". I've tried updating the software, selecting the "usb_drivers" folder containing drivers provided in the downloading Zip file, and also tried downloading the "Google USB Drivers" directly from Google, but Windows doesn't find the drivers for this device.
If I disable "USB Debugging" the device does connect successfully under "Portable Devices", but clearly that's not much use.
I can't seem to figure it out.
Below are the steps I took in trying to get it to work. I was going to write it as a guide for dummies, but I never got it working...
Download the software from the link above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the bit "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC.
Make sure the Micro-USB port of the device is connected to a power source (either your PC or the provided AC adapter). The port doesn't seem to transfer data.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open the Windows "Device Manager".
In the "Device Manager", expand "Other Devices", then right-click on "KHSTVQCDONA" and click on "Update Driver Software".
Click "Browse my computer for driver software".
Navigate to the "usb_drivers" folder of the software you extracted earlier, select it, and click "OK".
Click "OK". THIS DIDN'T WORK, stating that "Windows was unable to install your KHSTVQCDONA" and "Windows could not find driver software for your device".
[*] Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator".
[*]C:
[*]cd RK3188_ROOT
[*]TPSparkyRoot.bat
At this point I see the following:
*---* VonDroid.com N101 II Root Tool based on work by sunnydavid *---*
--- Plug in your device, make sure debugging is enabled in Developer Options
--- This script will now copy files over to your N101 II
error: device not found
error: device not found
error: device not found
--- Reboot 1/3 - Press Space Bar once the device has rebooted
Press any key to continue . . .
error: device not found
error: device not found
error: device not found
--- Reboot 2/3 - Press Space Bar once the device has rebooted
Press any key to continue . . .
error: device not found
--- If the ID shows as 0/root then continue, otherwise CTRL+C to cancel and star
t over
Press any key to continue . . .
Click to expand...
Click to collapse
I terminate at this point
I've also done the following
Un-ticked "Verify apps over USB"
In "Security", ticked "Unkown sources", and un-ticked "Verify apps"
At this point I'm totally at a loss.
I had already started using the device initially, so I did a factory reset, but this hasn't helped at all.
Can you see anything I'm missing, or point me in the right direction?
Many thanks in advance! :good:
Ok So I know i messed around with many drivers installing and uninstalling before it worked. I Thought it was the last set that came with the Root method but I may be wrong.
Also I cant remember exactly now but I am pretty sure if you activate the connect to computer you bypass the ROM and connect to the SD card and the U SD. So that would not help when accessing the root files.
Try re-installing the drivers after connecting without the box checked in settings or try the ones from super oneclick 2.3.3 or even the pocket pC ones. you may also need to uninstall the device then reconnect to get a clean run at it. Windows likes hanging onto what it thinks is the best driver even when they don't work or are completely wrong.
Also I ran the batch file form within windows not in console, Just right clock to run as administrator.
I have just used it for a couple of weeks in Japan get let the Kids watch Aview (iView) and it worked a treat. Also the latest sixaxis updates made the controller even better than before. I can probably have a tool around with it later this week but I am busy before then so wont be able to help any. It can be done!
PM me if you cant find the drivers mentioned above I can email them to you.
Thanks for the quick response.
Can you just confirm that you were connecting using the blue Male-Male USB cable, and not a USB-Micro-USB cable?
When I connect to the Micro-USB port it doesn't see a device at all. It just seems to provide power.
When I connect with the blue Male-Male USB cable, unless I have "Connect to PC" ticked, it also doesn't see a device.
I don't have a micro-SD card installed, but that doesn't matter right?
I'll try those drivers you suggest. Thanks.
I am quite keen to figure out what is different but I cant access it for a couple of days sorry.
I definitely used a full sized USB to Connect, I may have used another one, and powered it from the Micro USB direct to power supply. If you are connecting it to the PC for power it may cause problems.
I know that you cannot access the recovery menu unless you are powering through the Micro USB only. Another thing I meant to mention in my original post. I may have posted it elsewhere.
SUCCESS! After I got the SuperOneClick software to forcibly install the drivers the device was then recognised and I could root the device.
Thanks. I'll write up the full instructions.
Excellent!! Thanks for writing up the guide.
OK, here is a full step-by-step guide for getting this to work:
Download "SuperOneClick" from Download.com (CNET). I can't post external links right now because I'm a new user, but it will appear if you do a Google search.
Extract SuperOneClick to a temporary location ("C:\temp" for the purpose of this installation).
Download the software from the link in the first post above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the big "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC (for the purpose of these instructions "C:\temp").
Make sure the Micro-USB port of the device is connected to a power source (ideally the provided AC adapter). The port doesn't seem to transfer data so don't connect it to your PC, unless you are using your PC as the power source. Basically as long as it's turned on, then continue.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open "SuperOneClick"
In SuperOneClick click the "Advanced" tab, then click "Check Drivers".
When prompted to ask if you would like it to forcefully install drivers, click "Yes".
Click the "Install..." option when prompted by "Windows Security".
You should then hear the device connect, and disconnect, and see an message "Driver installed! Please reconnect your device", so click "OK".
Disconnect the blue USB cable from you PC, and then reconnect it. You should hear that the device has connected successfully (and it now appears as "Android Composite ADB Interface" in you "Device Manager" if you care to check.).
Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator". (I found that running the .bat file directly failed because it didn't find the "adb" application)
C:
cd temp\RK3188_ROOT
TPSparkyRoot.bat
Follow the prompts from here. The application should reboot your device several times (if not something is wrong), after which point you press any ket to continue. From here everything was very straight-forward once the .bat file completed the device was then rooted.
Enjoy
I had to do things differently......
Used rocketchip_batch_tool_1.7 for drivers, superoneclick didnt do anything.
I ran the batch from the folder on my desktop.
For EACH device re-boot i had to RE CHECK connect usb on cx919 settings.
I got a few errors about no more storage on my device when it tried to copy some stuff, although i have the super user and i tried sixaxis controller which requires root and it worked. Not sure what the files were.
update:
Hmm and it seems SSL websites dont work now as well as Netflix or the Store.
ill have to try something else!
Update:
did a factory wipe. all seems ok now.
TeqTeq said:
OK, here is a full step-by-step guide for getting this to work:
Download "SuperOneClick" from Download.com (CNET). I can't post external links right now because I'm a new user, but it will appear if you do a Google search.
Extract SuperOneClick to a temporary location ("C:\temp" for the purpose of this installation).
Download the software from the link in the first post above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the big "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC (for the purpose of these instructions "C:\temp").
Make sure the Micro-USB port of the device is connected to a power source (ideally the provided AC adapter). The port doesn't seem to transfer data so don't connect it to your PC, unless you are using your PC as the power source. Basically as long as it's turned on, then continue.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open "SuperOneClick"
In SuperOneClick click the "Advanced" tab, then click "Check Drivers".
When prompted to ask if you would like it to forcefully install drivers, click "Yes".
Click the "Install..." option when prompted by "Windows Security".
You should then hear the device connect, and disconnect, and see an message "Driver installed! Please reconnect your device", so click "OK".
Disconnect the blue USB cable from you PC, and then reconnect it. You should hear that the device has connected successfully (and it now appears as "Android Composite ADB Interface" in you "Device Manager" if you care to check.).
Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator". (I found that running the .bat file directly failed because it didn't find the "adb" application)
C:
cd temp\RK3188_ROOT
TPSparkyRoot.bat
Follow the prompts from here. The application should reboot your device several times (if not something is wrong), after which point you press any ket to continue. From here everything was very straight-forward once the .bat file completed the device was then rooted.
Enjoy
Click to expand...
Click to collapse
Worked fine since then. All a sudden same prob, no Netflix no store. Wtf?
Just wanted to post an updated root method since i got one of these second hand last week
1. get the universal rockchip drivers, or the latest generic google ones. both worked for me on two different PC's. (including windows 8.1 x64)
2. Enable USB Debug mode in developer options. you know the drill.
3. the kogan device has a "USB" menu in settings, that has a 'connect to PC' setting. turn that on or ADB cuts out shortly after the system boots - turn it off after rooting for it to work normally.
4. connect PC to kogan dongle via the USB port next to the power LED. The other one doesnt work.
5. root with whatever method you want - i used kingo root which rooted it flawlessly first time.
6. have fuuuuun!
3 and 4 stumped me for days til i figured out what was going on. not something i'd ever encountered before, and likely unique to this device and why some people cant figure it out.

Unable to connect to my PC via USB

Stock ROM, rooted
Windows 7 with Samsung USB driver installed.
Connect via USB as media device. It does not show up in "My Computer". A dialog pops up on the phone
'''unable to find software on your pc that can recognize your device ..."
Connect via USB as a camera. It shows up. But the folders are all empty.
How can I troubleshoot?
Thanks

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