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Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Right click Kies taskbar icon and unclick "Auto start Kies"
Evans_Prophet said:
Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Click to expand...
Click to collapse
Nothing happen on my PC after plug my SGS, and of course Kies cannot detect my phone. I used Windows 7 x64. Test on 3 PCs (2 PCs used Windows 7 x64, 1 PC used Vista x86), same problem.
Don't expect the pc to do something (the device will only appears in "devices" under the control panel).
Make sure that KIes is off when you first connect your SGS and that "kies connection" is selected in the SGS (despite the fact that you have not launched Kies yet).
i.e.:
1. close kies
2. connect sgs to pc usb
3. select "kies" connection in SGS (make sure developer mode etc are off, ask on connection on)
4. Wait a few seconds
5. launch kies
6. ???
7. Connnect
I have Kies 2.0 on Win XP SP3 with all drivers and SGS with Froyo 2.2.1 XXJPU
I've tried everything mensioned above. Nothing works, Kies says Connecting... and no connecton is established. The device works ok as a mass storage device, though, but I need to sync contacts. Any ideas?
Thanks.
You could use google contacts to sync. Or export/import contacts as vcf file in contacts app(menu export/import).
Try also all usb ports, i find that some work better than others, possibly best should be the one you did the first installation on.
Sent from my GT-I9000 using Tapatalk
Hello,
recently I bought an i5800 (android 2.1-update 1), because I wanted to have rooted phone, I read informations about this on couple sites.
I decided to use z4root.
Now when I connecting my phon to the PC kies shows only Phone+Contacts.
Doesent show any data on the SD, and also doesn't show any informations about version of firmware...
How can I fix this?
Best Regards
v
PS: I also installed Link2SD, AppsToSD and Titanium Backup
update to latest version of kies and also un-install the USB drivers from device manager -> disconnect phone and connect it to other USB port open kies and the driver should install again hope this can fix your problem
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
I had exactly the same (infuriating) problem.
I fixed mine by uninstalling Kies, uninstalling the USB drivers then installing java (I know this shouldn't make a difference, but it seemed to).
I was using Windows 7 64 bit.
I found the Samsung_USB_drivers_for_mobile_phones.exe file & saved this to my desktop (before uninstalling).
I think Kies saves it to program files x86/samsung/kies/usb drivers/
Then after uninstall of everything, then installing java,
right click on the driver and run as an administrator.
When it asks where to install it, place it in the /program files/samsung/kies/usb drivers/ folder (not the x86 version, install it to the normal one).
Then find the Kies install file and right click that & install as an administrator to, but let Kies install this to the x86 program files location (default).
Then when it's completely installed (skip finding media, you can do that later), turn off the phone, then connect it to the USB cable.
Then turn the phone ON and let the drivers install as normal.
Just let it do it's thing and after a while, after all installations are complete, Kies will show your phone & will let you see all the folders, not just the contacts list & will show you the firmware version and everything.
Hope this helps.
I made sure I 'ran as administrator' on both install files.
Not sure which bit helped, but it worked for me (and I've tried everything, believe me)
*EDIT*
google "Why does Samsung Kies not detect my Samsung mobile phone" for the same info
**EDIT** x2
on looking in my /progam files x86/samsung/kis/usb drivers folder, it sems that Kies has reapplied the driver there & removed it from the 64 bit program files path. Ether way, one of the above steps fixed it, perhaps it's just that I ran everything ad an admin, who knows ?
Installation of java wouldn't make any difference, unless the installer was java based. The admin rights might have done the trick.
Sent from my GT-I5801 using XDA App
Actually, ignore my last post.
Kies now cannot see my Galaxy Apollo anymore, (even though every other program on my PC can !! including WMP12 !!)
I'm sick of this.
What's so hard about detecting a connected device ? !!
Sorry for the rant, but I'm getting really annoyed by this piece of software (Grrr !)
Yeah, I do whay you write, it's the same on my pc... now everything is .. not working
I think it's not only a Kies problem+USB drivers but also system on the phon has been changed thats why my phone is not properly working with kies.
Of course, still when I trying to connect my phone to pc I don't see on my phone screen options window that was before z4root/app2sd/link2sd - I mean Kies, media, storage
I see that there is a problem with a part of the Kies - DeviceManager is crashing after phone connecting..
Well now, the only way I can connect, is by (control panel) > uninstall programs > uninstall SAMSUNG USB drivers.
(while the phone is NOT connected).
Then launch Kies.
Then select the menu (tools > install driver)
Then wait while it installs the drivers (again !!)
After waiting for about a minute, I reconnect my GT-I5800 to my PC via the (not so universal) USB cable.
I then wait till all the (your device has been installed) messages stop.
Then I have normal Kies control of my Apollo.
But, if I disconnect it, then try to reconnect it, I get no joy.
It will sit at "connecting" forever.
The only way I can reconnect, is to rinse & repeat.
(I.E. uninstall the drivers & 'GOTO 10', which is really starting to boil my p!ss as I have no idea why this is happening).
Every single piece of poo software on my PC can see my phone, except Kies.
Does anyone have any ideas as it'd driving me mad !! :`(
try this
uninstall kies and all samsung drivers from ur pc
goto download mode (does not need root & it's safe)-(do not open odin)
a list of 3-5 drivers will get installed
then unplug the device, remove and re-insert the battery
install kies then connect ur phone by the usual way
I have the same problem with my phone. An other i5800 can connect successfully with my laptop, KIES and the same cable, but my phone doesn't.
It works...
what I've done....
Back to factory settings in the phone... so just great, the best corrective actions that I ever had :/
I want my HTC Uni back...
*edit*
Kies works 100% ok eaven now sees the update to froyo
so problem was changes that was made by one of the additional software on the phone
Thread can b closed
I also had this problem from long time. I found the reason was the Kies (both 1.5xx and 2.XX) versions are unable to use the default USB driver thats come along with Windows OS.
So the best solution is uninstall the USB driver from Windows device manager and after that install the USB driver from Kies. Then definitely your phone will be recoginized with Kies.
Note: After Uninstalling USB driver and before installing the USB driver from Kies sometimes windows itself tries to install the default USB driver so disable it when its promted.
Hope this helps....
vvviii said:
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
Click to expand...
Click to collapse
Install latest kies (clean install). Before connecting the phone to usb remove the SD card and start in kies. The phone would be detected and drivers would be installed. Disconnect, reinsert SD card and connect again. Problem will be solved. Worked for me.
i am currently using S2 i9100g. When i connected my s2 to the pc, it failed to find the driver/ install it.
How to solve this problem?
i've tried using :
-Enable usb debugging from Menu > Settings > Applications
-return to home screen
-plug usb cable in
-pull down status bar
-press ‘ connect usb storage’ button
or try this method:
Alternatively, without USB debugging enabled
Go to Settings > Wireless & Network > USB utilities and click the button > then (and ONLY then) plug in USB cable
But it still doesnt work for me
*I don have SD card on my phone, so does that means that i can't connect my s2 using cable to my PC (Vista)??
Do you have Kies installed?
u mean having kies installed in the pc or phone???
i got it in my phone already
Download and install kies on your pc from Samsung website. then connect your phone and will install the drivers.
If it shows i9100 or Galaxy S2 with a yellow triangle you need Google ADB driver. You may have to force the driver to install.
thanks guys.. all i need to do is just download kies to PC.. im new to android.. sorry
PC cannot recognize SG2
Hi,
I'm using i I9100G, after upgrade to DZKJ2, my PC cannot recognize the phone, it always show unknown device and cannot find the correct driver to install...
Tried on 3pc, with Kies install and reinstall, not working...
Anyone can help?
Thanks.
i think the new firmware DZKJ2 make PC cannot recognize the phone..me too have this prob after upgrade to new firmware..
plzz help ... when i enter to recovery mode i cannot do anything
it just come like this
E:unknown volume for path [/data]
E:unknown volume for path [/data]
E:unable preocess volume! Skipping...
Checking /cache
E:unknown volume for path [/cache]
E:unknown volume for path [/cache]
E:unable preocess volume! Skipping...
Done!
E:unknown volume for path [/cache/recovery/command]
E:can't mount /cache/recovery/command
E:unknown volume for path [/cache/recovery/log]
E:can't mount /cache/recovery/log
E:can't open /cache/recovery/log
E:unknown volume for path [/cache/recovery/last_log]
E:can't mount /cache/recovery/last_log
E:can't open /cache/recovery/last_log
E:unknown volume for path [/cache/recovery/command]
when i go into download mode by plugging usb cable on my phone after pressing vol up + vol down button . my com port does not show on ODIN and windows says - "USB DEVICE NOT RECOGNIZED"
what i have to dooo plzz help ???
i am waiting u
have you tryed reinstalling the usb drivers
got-petrol said:
have you tryed reinstalling the usb drivers
Click to expand...
Click to collapse
yes i have
Try installing the USB drivers on another PC if you have one available, preferably one that hasn't had the samsung connected to it before, then try putting the phone into download mode and re-flashing using Odin
bigdyl69 said:
Try installing the USB drivers on another PC if you have one available, preferably one that hasn't had the samsung connected to it before, then try putting the phone into download mode and re-flashing using Odin
Click to expand...
Click to collapse
i tried many pc and laptop
still same problem
Any help ??? I lost my phone ??? This is the end ????
When you used a diff PC or laptop, which USB drivers did you install? Where did you get them from?
Install the USB drivers from the Android SDK. Install the SDK, then from the SDK manager, choose Google USB drivers under extras/third party.
After this is downloaded, choose update driver to your unrecognized device in device manager and point to the SDK directory. You may get a new unrecognized device and will have to repeat this step.
After this Odin should work.
Sent from my GT-I9000 using Tapatalk
Pierreken said:
When you used a diff PC or laptop, which USB drivers did you install? Where did you get them from?
Click to expand...
Click to collapse
no diff
the one ehich come with kies and i inatall Android SDK as josteink said
still not work
plzz help sam problem
josteink said:
Install the USB drivers from the Android SDK. Install the SDK, then from the SDK manager, choose Google USB drivers under extras/third party.
After this is downloaded, choose update driver to your unrecognized device in device manager and point to the SDK directory. You may get a new unrecognized device and will have to repeat this step.
After this Odin should work.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
still not work with this way ,, plzz help
Why do you post this in "Galaxy S I9000 Q&A" and here?
elhennig said:
why do you post this in "galaxy s i9000 q&a" and here?
Click to expand...
Click to collapse
coz i need fast help ... I don't know what i have to do
i am getting crazy but for i will post here only
fhkal said:
still not work with this way ,, plzz help
Click to expand...
Click to collapse
Go to this post: http://forum.xda-developers.com/showthread.php?t=803492
Download the pack found there, unpack it somewhere safe and remember the location for the drivers-folder. You will need this later.
With that done, open Device manager. Connect your phone in download mode.
Find all devices in device-manager which represents your phone. Double click them, go to the drivers tab, and click "Uninstall". In the uninstall confirmation-window (at least in Windows 7) you have the option to "delete the driver software for this device". Do this.
Do this for all devices representing your Galaxy S.
Now. Disconnect the USB cable from your phone (still in download mode) and connect it back to your PC.
Verify in device-manager that it is an unrecognized device. If it gets recognized, repeat the driver removal process above and try again.
If Windows tries to download drivers from the internet when you hook it (if it says "Installing drivers" in the system tray), be quick and double click that thing up and abort the installation.
Now. You should have your PC clean of drivers.
Double click your unrecognized device and click "Update driver". Point it to the location where you unpacked the drivers you downloaded earlier.
This should work and you should get some new devices. Repeat this process and you should see Windows install a million devices "Samsung USB Composite device", "CSC device", "Gadget serial", "Samsung Modem device" etc etc.
Unplug your phone and reconnect it (still in download mode). Verify there are no unrecognized devices. If there are, repeat the process above until there are none.
Now. Unplug your phone (still in download mode)
Now you can start Odin, as administrator. Now plug your phone back in (still in download mode).
Now it should work. I know. I just went through this right now after some ICS firmware updates
tried to replace USB cale ??
tried to replace USB cale ??
I had a similar problem - resolved cable replacement
josteink said:
Go to this post: http://forum.xda-developers.com/showthread.php?t=803492
Download the pack found there, unpack it somewhere safe and remember the location for the drivers-folder. You will need this later.
With that done, open Device manager. Connect your phone in download mode.
Find all devices in device-manager which represents your phone. Double click them, go to the drivers tab, and click "Uninstall". In the uninstall confirmation-window (at least in Windows 7) you have the option to "delete the driver software for this device". Do this.
Do this for all devices representing your Galaxy S.
Now. Disconnect the USB cable from your phone (still in download mode) and connect it back to your PC.
Verify in device-manager that it is an unrecognized device. If it gets recognized, repeat the driver removal process above and try again.
If Windows tries to download drivers from the internet when you hook it (if it says "Installing drivers" in the system tray), be quick and double click that thing up and abort the installation.
Now. You should have your PC clean of drivers.
Double click your unrecognized device and click "Update driver". Point it to the location where you unpacked the drivers you downloaded earlier.
This should work and you should get some new devices. Repeat this process and you should see Windows install a million devices "Samsung USB Composite device", "CSC device", "Gadget serial", "Samsung Modem device" etc etc.
Unplug your phone and reconnect it (still in download mode). Verify there are no unrecognized devices. If there are, repeat the process above until there are none.
Now. Unplug your phone (still in download mode)
Now you can start Odin, as administrator. Now plug your phone back in (still in download mode).
Now it should work. I know. I just went through this right now after some ICS firmware updates
Click to expand...
Click to collapse
Not bad, but those drivers are old. It could be "better" to download latest and use those instead
josteink said:
Go to this post: http://forum.xda-developers.com/showthread.php?t=803492
Download the pack found there, unpack it somewhere safe and remember the location for the drivers-folder. You will need this later.
With that done, open Device manager. Connect your phone in download mode.
Find all devices in device-manager which represents your phone. Double click them, go to the drivers tab, and click "Uninstall". In the uninstall confirmation-window (at least in Windows 7) you have the option to "delete the driver software for this device". Do this.
Do this for all devices representing your Galaxy S.
Now. Disconnect the USB cable from your phone (still in download mode) and connect it back to your PC.
Verify in device-manager that it is an unrecognized device. If it gets recognized, repeat the driver removal process above and try again.
If Windows tries to download drivers from the internet when you hook it (if it says "Installing drivers" in the system tray), be quick and double click that thing up and abort the installation.
Now. You should have your PC clean of drivers.
Double click your unrecognized device and click "Update driver". Point it to the location where you unpacked the drivers you downloaded earlier.
This should work and you should get some new devices. Repeat this process and you should see Windows install a million devices "Samsung USB Composite device", "CSC device", "Gadget serial", "Samsung Modem device" etc etc.
Unplug your phone and reconnect it (still in download mode). Verify there are no unrecognized devices. If there are, repeat the process above until there are none.
Now. Unplug your phone (still in download mode)
Now you can start Odin, as administrator. Now plug your phone back in (still in download mode).
Now it should work. I know. I just went through this right now after some ICS firmware updates
Click to expand...
Click to collapse
Perfect guide, will work 100%
josteink said:
Go to this post: http://forum.xda-developers.com/showthread.php?t=803492
Download the pack found there, unpack it somewhere safe and remember the location for the drivers-folder. You will need this later.
With that done, open Device manager. Connect your phone in download mode.
Find all devices in device-manager which represents your phone. Double click them, go to the drivers tab, and click "Uninstall". In the uninstall confirmation-window (at least in Windows 7) you have the option to "delete the driver software for this device". Do this.
Do this for all devices representing your Galaxy S.
Now. Disconnect the USB cable from your phone (still in download mode) and connect it back to your PC.
Verify in device-manager that it is an unrecognized device. If it gets recognized, repeat the driver removal process above and try again.
If Windows tries to download drivers from the internet when you hook it (if it says "Installing drivers" in the system tray), be quick and double click that thing up and abort the installation.
Now. You should have your PC clean of drivers.
Double click your unrecognized device and click "Update driver". Point it to the location where you unpacked the drivers you downloaded earlier.
This should work and you should get some new devices. Repeat this process and you should see Windows install a million devices "Samsung USB Composite device", "CSC device", "Gadget serial", "Samsung Modem device" etc etc.
Unplug your phone and reconnect it (still in download mode). Verify there are no unrecognized devices. If there are, repeat the process above until there are none.
Now. Unplug your phone (still in download mode)
Now you can start Odin, as administrator. Now plug your phone back in (still in download mode).
Now it should work. I know. I just went through this right now after some ICS firmware updates
Click to expand...
Click to collapse
still not work mate ... after remove all thing belong to galaxy at the first i get like in the picture .... then done ur way still get USB DEVICE NOT RECOGINZE
THANKS FOR UR HELP
for ur info my bro have same phone and work normal in download mode in the pc and lap top which i worked with it
STILL NEED UR HELP
fhkal said:
still not work mate
...
for ur info my bro have same phone and work normal in download mode in the pc and lap top which i worked with it
Click to expand...
Click to collapse
Then I honestly have no idea. Really. best of luck.
Hi guys
any idea
i am sooo sad coz that ?? Mean lost my phone ?
connect pc to phone, go to devices and printers, delete all the unknown devices from there. Open device manager and remove all the unknown devices. Remove each and every samsung usb drivers and remove phone connection with pc then reboot. Then install fresh drivers from http://forum.xda-developers.com/showthread.php?t=961956 . "Dont connect your phone to pc during all this process!" Now get the phone to download mode and then connect the phone to pc and it will recognize the device. Remember that during all this process only connect phone to pc when in download mode!
As above really - When connecting to my PC it comes up with an exclamation mark in device manager and wont connect or show up in my computer.
If I uninstall drivers then disconnect/reconnect it installs drivers fine. Then maybe an hour later I could disconnect my phone and the same thing would happen, although never instantly.
I have Kies installed, so latest drivers. I've tried various different cables, different USB2 and USB3 ports and all the same.
Any ideas chaps?
Cheers, Tony.
- Uninstall Kies and SAMSUNG USB Driver for Mobile phone ( U can find the 2 in Control Panel -Programs - Programs and features - Uninstall or change a program)
- Reboot ur pc
- Install this drivers
- Reboot ur pc again
- Try now to conect ur phone to ur pc
- If all go ok install again Kies (Android 4.2.2) or Kies 3 (Android 4.3) but untick the box for install the drivers again
- I hope it works