O hai!
I'm trying to update my friends samsung galaxy spica.
When i connect the phone to the computer, it wont connect the device to kies.
It just says Connecting the device, please wait.
It's been like that for 15minutes. Anyone else who have had the same problem and knows how to fix it?
I'm using windows 7.
__________________
As far as i know Kies only supports Android 2.x. For upgrading download Samsung New PC Studio, latest version supports this phone (upgrade only). You may have to install it in Vista compatibility mode. But I don't think it'll find an upgrade yet.
New PC Studio will support your phone, lastest version is 1.5.x.x. Works fine with android 1.5 and 1.6
don't forget some antivirus blocked connection..
so the better way is disable your antivirus and use KIES (must android 2.1)
I've got android 2.x and i've got the same problem but i don't care because i prefere upgrade by Odin.
Wysłano z mojego GT-I5700 przy użyciu Tapatalk
Hi,i have the same problem. When i try to connect the Spica to the NPS or Kies he doesn't recognize the phone memory,just the mass storage.
I have Eclair.
How can i make to recognize the phone memory?
And the other question is : How can i put my Spica to recovery mode to install some themes.
When connecting your spica with kies you may need to set your spica to enable debugging mode. Settings> applications> development> check usb debugging.. Your phone will now be recognize by kies..
On mass storage, notice that when you connect your phone to the computer via usb you see an icon on the notification area? Open the notification and tap on usb. Tap on mount on a window that will appear.. That should connect ur memory card..
eiroljohn said:
When connecting your spica with kies you may need to set your spica to enable debugging mode. Settings> applications> development> check usb debugging.. Your phone will now be recognize by kies..
On mass storage, notice that when you connect your phone to the computer via usb you see an icon on the notification area? Open the notification and tap on usb. Tap on mount on a window that will appear.. That should connect ur memory card..
Click to expand...
Click to collapse
THANK YOU This has been a BIG HELP to me
I was having the same problem of connectivity ,but it was for ipod . I waited and waited and it did no connect. I referred a software shop but the problem was with the connecting usb or the window. I suggest you to check for these two first. Then move on the other options. These sets don't have much problems with their software or hardware. It is just the eternal support which some times is missing for them.
For me it was impossible to update my 1.5 phone with kies ore samsung new pc studio. I also tried kies mini.
I did work on this for two days without success.
The final solution was using odin 4.3 with a firmware downloaded from
h t t p://www.samfirmware.com/
I was also updating from 1.6 (stock) to 2.1 (stock) with ODIN.
I do not recommend using samsung (crap) software.
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
i recently upgraded my firmware via Kies to 2.3.6. i was all good but a problem has occured. I connected my tablet to pc via USB but there was no notification that it is USB connected. I cant access my tablet files here in my pc, cant select mass storage or samsung kies, im pretty sure that the usb cable is not a problem because the battery icon in the notification part becomes battery with thunder symbol. please help, thanks
Try this:
-Try reboot your tab, or
-Reinstall Kies on your PC, or
-Search on the configurations>conections>usb
You can always access via WiFi browse and download upload ad well, backup with drop box your images automatically add well.
But sounds like driver issues ad well so what Sam said is best uninstall and reinstall that or plug USB into different v port
Sent from my LT26i using XDA
Try driver update, if it doesn't work, go for re-installing...
There are several tips for USB Samsung Kies connection unable to recognize :
1- Make sure u have the latest version available
2- Make sure u have the original cable connected
3- Make sure usb debugging is on
4- Remove cable from pc or phone and reconnect again
5- Turn off your USB debugging then close all running apps using task manager
6- Turn phone off and on again then fire up Kies then connect phone
7- Manully install drivers from Kies options
Any other tips would be appreciated!
8. Make sure you have default launcher switched on.
User som have Mac OS X 10.8 can´t use KAIS today.
sevoflurane said:
There are several tips for USB Samsung Kies connection unable to recognize :
1- Make sure u have the latest version available
2- Make sure u have the original cable connected
3- Make sure usb debugging is on
4- Remove cable from pc or phone and reconnect again
5- Turn off your USB debugging then close all running apps using task manager
6- Turn phone off and on again then fire up Kies then connect phone
7- Manully install drivers from Kies options
Any other tips would be appreciated!
Click to expand...
Click to collapse
As above really - When connecting to my PC it comes up with an exclamation mark in device manager and wont connect or show up in my computer.
If I uninstall drivers then disconnect/reconnect it installs drivers fine. Then maybe an hour later I could disconnect my phone and the same thing would happen, although never instantly.
I have Kies installed, so latest drivers. I've tried various different cables, different USB2 and USB3 ports and all the same.
Any ideas chaps?
Cheers, Tony.
- Uninstall Kies and SAMSUNG USB Driver for Mobile phone ( U can find the 2 in Control Panel -Programs - Programs and features - Uninstall or change a program)
- Reboot ur pc
- Install this drivers
- Reboot ur pc again
- Try now to conect ur phone to ur pc
- If all go ok install again Kies (Android 4.2.2) or Kies 3 (Android 4.3) but untick the box for install the drivers again
- I hope it works