Database Users

[Q] Windows 7 fails to install MTP driver

I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?

mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.

bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.

I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.

Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode

I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.

I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.

meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.

lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...

EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.

Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'

I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?

Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.

Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!

try to check the device manager to check the missing drivers with ! mark

Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...

Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!

Kogan Agora HDMI Smart TV Quad Core - Root Access

Hi,
So I have had a good experience with the Kogan Agora 7" a couple of years ago. I flashed a new ROM and my 6 year old still idolizes it. It's perfect for games and movies while traveling and cost bugger all.
I was considering getting my kids a console unit for games but came across the new Quad core HDMI Dongle. I though to myself there is the ticket, When traveling i could use it as a smart TV (plug and play is King) Or it may be possible to replace or augment my Media-portal HTPC system.
I bought one and on the face of it it appears to do all that I require from an Android device like web surfing, mail checking and video streaming fine, except when it came to installing the Playstation controller.
I needed Root access and it was a bit of a pain to get it done. BUT I found it!
I used RK3188_ROOT for CX-919 FW0715 MOD by Everal. found here.
1. Turn the device on
2. Make sure USB debugging is enabled
3. Connect the device to Win7
4. Start the file "TPSparkyRoot.bat" as admin
Enjoy.
So if anyone decides to purchase one of these to play with, you will be glad to know that it is a Rockchip RK188. Weather you think that hardware is good or not is irrelevant but it is useful to know as I tried many methods to gain root but once I had this bit of info it became easy.
Those infinity Pocket PC's may be the same although I can't be sure.
I managed to pair a sixaxis controller and am working on getting it running in a game. I will post if i have any more issues and or success.

Raskern said:
1. Turn the device on
2. Make sure USB debugging is enabled
3. Connect the device to Win7
4. Start the file "TPSparkyRoot.bat" as admin
Click to expand...
Click to collapse
Thanks for posting this info. However I'm not able to get this to work. My PC doesn't recognise the device when it's in "USB Debugging" mode. In the device manager it just appears in "Other Devices" as "KHSTVQCDONA". I've tried updating the software, selecting the "usb_drivers" folder containing drivers provided in the downloading Zip file, and also tried downloading the "Google USB Drivers" directly from Google, but Windows doesn't find the drivers for this device.
If I disable "USB Debugging" the device does connect successfully under "Portable Devices", but clearly that's not much use.
I can't seem to figure it out.
Below are the steps I took in trying to get it to work. I was going to write it as a guide for dummies, but I never got it working...
Download the software from the link above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the bit "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC.
Make sure the Micro-USB port of the device is connected to a power source (either your PC or the provided AC adapter). The port doesn't seem to transfer data.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open the Windows "Device Manager".
In the "Device Manager", expand "Other Devices", then right-click on "KHSTVQCDONA" and click on "Update Driver Software".
Click "Browse my computer for driver software".
Navigate to the "usb_drivers" folder of the software you extracted earlier, select it, and click "OK".
Click "OK". THIS DIDN'T WORK, stating that "Windows was unable to install your KHSTVQCDONA" and "Windows could not find driver software for your device".
[*] Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator".
[*]C:
[*]cd RK3188_ROOT
[*]TPSparkyRoot.bat
At this point I see the following:
*---* VonDroid.com N101 II Root Tool based on work by sunnydavid *---*
--- Plug in your device, make sure debugging is enabled in Developer Options
--- This script will now copy files over to your N101 II
error: device not found
error: device not found
error: device not found
--- Reboot 1/3 - Press Space Bar once the device has rebooted
Press any key to continue . . .
error: device not found
error: device not found
error: device not found
--- Reboot 2/3 - Press Space Bar once the device has rebooted
Press any key to continue . . .
error: device not found
--- If the ID shows as 0/root then continue, otherwise CTRL+C to cancel and star
t over
Press any key to continue . . .
Click to expand...
Click to collapse
I terminate at this point
I've also done the following
Un-ticked "Verify apps over USB"
In "Security", ticked "Unkown sources", and un-ticked "Verify apps"
At this point I'm totally at a loss.
I had already started using the device initially, so I did a factory reset, but this hasn't helped at all.
Can you see anything I'm missing, or point me in the right direction?
Many thanks in advance! :good:

Ok So I know i messed around with many drivers installing and uninstalling before it worked. I Thought it was the last set that came with the Root method but I may be wrong.
Also I cant remember exactly now but I am pretty sure if you activate the connect to computer you bypass the ROM and connect to the SD card and the U SD. So that would not help when accessing the root files.
Try re-installing the drivers after connecting without the box checked in settings or try the ones from super oneclick 2.3.3 or even the pocket pC ones. you may also need to uninstall the device then reconnect to get a clean run at it. Windows likes hanging onto what it thinks is the best driver even when they don't work or are completely wrong.
Also I ran the batch file form within windows not in console, Just right clock to run as administrator.
I have just used it for a couple of weeks in Japan get let the Kids watch Aview (iView) and it worked a treat. Also the latest sixaxis updates made the controller even better than before. I can probably have a tool around with it later this week but I am busy before then so wont be able to help any. It can be done!
PM me if you cant find the drivers mentioned above I can email them to you.

Thanks for the quick response.
Can you just confirm that you were connecting using the blue Male-Male USB cable, and not a USB-Micro-USB cable?
When I connect to the Micro-USB port it doesn't see a device at all. It just seems to provide power.
When I connect with the blue Male-Male USB cable, unless I have "Connect to PC" ticked, it also doesn't see a device.
I don't have a micro-SD card installed, but that doesn't matter right?
I'll try those drivers you suggest. Thanks.

I am quite keen to figure out what is different but I cant access it for a couple of days sorry.
I definitely used a full sized USB to Connect, I may have used another one, and powered it from the Micro USB direct to power supply. If you are connecting it to the PC for power it may cause problems.
I know that you cannot access the recovery menu unless you are powering through the Micro USB only. Another thing I meant to mention in my original post. I may have posted it elsewhere.

SUCCESS! After I got the SuperOneClick software to forcibly install the drivers the device was then recognised and I could root the device.
Thanks. I'll write up the full instructions.

Excellent!! Thanks for writing up the guide.

OK, here is a full step-by-step guide for getting this to work:
Download "SuperOneClick" from Download.com (CNET). I can't post external links right now because I'm a new user, but it will appear if you do a Google search.
Extract SuperOneClick to a temporary location ("C:\temp" for the purpose of this installation).
Download the software from the link in the first post above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the big "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC (for the purpose of these instructions "C:\temp").
Make sure the Micro-USB port of the device is connected to a power source (ideally the provided AC adapter). The port doesn't seem to transfer data so don't connect it to your PC, unless you are using your PC as the power source. Basically as long as it's turned on, then continue.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open "SuperOneClick"
In SuperOneClick click the "Advanced" tab, then click "Check Drivers".
When prompted to ask if you would like it to forcefully install drivers, click "Yes".
Click the "Install..." option when prompted by "Windows Security".
You should then hear the device connect, and disconnect, and see an message "Driver installed! Please reconnect your device", so click "OK".
Disconnect the blue USB cable from you PC, and then reconnect it. You should hear that the device has connected successfully (and it now appears as "Android Composite ADB Interface" in you "Device Manager" if you care to check.).
Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator". (I found that running the .bat file directly failed because it didn't find the "adb" application)
C:
cd temp\RK3188_ROOT
TPSparkyRoot.bat
Follow the prompts from here. The application should reboot your device several times (if not something is wrong), after which point you press any ket to continue. From here everything was very straight-forward once the .bat file completed the device was then rooted.
Enjoy

I had to do things differently......
Used rocketchip_batch_tool_1.7 for drivers, superoneclick didnt do anything.
I ran the batch from the folder on my desktop.
For EACH device re-boot i had to RE CHECK connect usb on cx919 settings.
I got a few errors about no more storage on my device when it tried to copy some stuff, although i have the super user and i tried sixaxis controller which requires root and it worked. Not sure what the files were.
update:
Hmm and it seems SSL websites dont work now as well as Netflix or the Store.
ill have to try something else!
Update:
did a factory wipe. all seems ok now.
TeqTeq said:
OK, here is a full step-by-step guide for getting this to work:
Download "SuperOneClick" from Download.com (CNET). I can't post external links right now because I'm a new user, but it will appear if you do a Google search.
Extract SuperOneClick to a temporary location ("C:\temp" for the purpose of this installation).
Download the software from the link in the first post above. On the "Share-Online" page click the small-ish button that says "continue for free", and not the big "DOWNLOAD FILE (regular download)" button in the banner ad (that I feel very silly for clicking several times).
Once the file "RK3188_ROOT for CX-919 FW0715 MOD by Everal.zip" has finished downloading, extract it to a temp location on your PC (for the purpose of these instructions "C:\temp").
Make sure the Micro-USB port of the device is connected to a power source (ideally the provided AC adapter). The port doesn't seem to transfer data so don't connect it to your PC, unless you are using your PC as the power source. Basically as long as it's turned on, then continue.
On the Agora device, go to "Settings", open the "USB" menu, and enable "Connect to PC". Without this the device wasn't recognised by my PC at all.
In "Settings", click on the "Developer options" menu, and tick "USB debugging".
Connect the provided blue Male-Male USB cable to a full-sized USB port on the device, and to a USB port on your PC. At this stage the device connects but is not recognised.
Open "SuperOneClick"
In SuperOneClick click the "Advanced" tab, then click "Check Drivers".
When prompted to ask if you would like it to forcefully install drivers, click "Yes".
Click the "Install..." option when prompted by "Windows Security".
You should then hear the device connect, and disconnect, and see an message "Driver installed! Please reconnect your device", so click "OK".
Disconnect the blue USB cable from you PC, and then reconnect it. You should hear that the device has connected successfully (and it now appears as "Android Composite ADB Interface" in you "Device Manager" if you care to check.).
Open "Command Prompt", by right-clicking on it and clicking "Run as Administrator". (I found that running the .bat file directly failed because it didn't find the "adb" application)
C:
cd temp\RK3188_ROOT
TPSparkyRoot.bat
Follow the prompts from here. The application should reboot your device several times (if not something is wrong), after which point you press any ket to continue. From here everything was very straight-forward once the .bat file completed the device was then rooted.
Enjoy
Click to expand...
Click to collapse

Worked fine since then. All a sudden same prob, no Netflix no store. Wtf?

Just wanted to post an updated root method since i got one of these second hand last week
1. get the universal rockchip drivers, or the latest generic google ones. both worked for me on two different PC's. (including windows 8.1 x64)
2. Enable USB Debug mode in developer options. you know the drill.
3. the kogan device has a "USB" menu in settings, that has a 'connect to PC' setting. turn that on or ADB cuts out shortly after the system boots - turn it off after rooting for it to work normally.
4. connect PC to kogan dongle via the USB port next to the power LED. The other one doesnt work.
5. root with whatever method you want - i used kingo root which rooted it flawlessly first time.
6. have fuuuuun!
3 and 4 stumped me for days til i figured out what was going on. not something i'd ever encountered before, and likely unique to this device and why some people cant figure it out.

[Q] Recognized as Android ADB Device

For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!

androidlosernoob said:
For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!
Click to expand...
Click to collapse
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.

ykumar00 said:
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.
Click to expand...
Click to collapse
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?

androidlosernoob said:
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?
Click to expand...
Click to collapse
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.

ykumar00 said:
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.
Click to expand...
Click to collapse
It's working now!!! Thank you so much!

Glad to help.

Drivers no longer working

trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?

In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.

I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.

Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Click to expand...
Click to collapse
sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks

come on

Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk

Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.

This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.

i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.

Phone not recognized in PC, shows nothing

Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.

Mordecai07 said:
Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Is your device rooted/has twrp installed?

Mr.Ak said:
Is your device rooted/has twrp installed?
Click to expand...
Click to collapse
No not rooted, out of the box problem

ok. install this file.
https://1drv.ms/u/s!AhCMXaKFXMiuh6t_TSqRqQZLLKOGJg
if you are running windows 7 and up right click and click run as admin.
say yes to all the prompts.
if you are running 64bit windows you will get security error when installing device drivers just check always install and click install.
once it installs connect phone to pc and select mtp mode and see if it works.

Mordecai07 said:
Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Try connecting your phone to another system.. sometimes the drivers get corrupted on the system. If the phone is detected on another system, then just search on the net to show hidden devices in devices manager, and delete the ghosted devices in the device manager on the system.

No none of the methods are working.
Removed all ghosted devices too. Shows unknown device below sdm636, both have error sign next to them.
The main issue is all phones in device manager show up under "portable devices" but mine is showing under "other devices".
It's not updating even when manually done.

Mordecai07 said:
No none of the methods are working.
Removed all ghosted devices too. Shows unknown device below sdm636, both have error sign next to them.
The main issue is all phones in device manager show up under "portable devices" but mine is showing under "other devices".
It's not updating even when manually done.
Click to expand...
Click to collapse
My last thought would be to enable USB debugging through developer options and check again.. sometimes it works as it does change the connected path in the phone. If this doesn't work, maybe you should try warranty to replace it.
Just for your info, there are android apps like Airdroid which can transfer any content from a system to a phone in a matter of seconds through WiFi.

spunxhoe said:
My last thought would be to enable USB debugging through developer options and check again.. sometimes it works as it does change the connected path in the phone. If this doesn't work, maybe you should try warranty to replace it.
Just for your info, there are android apps like Airdroid which can transfer any content from a system to a phone in a matter of seconds through WiFi.
Click to expand...
Click to collapse
USB debugging didn't work as well.
AirDroid and share it for PC are annoying.

Mordecai07 said:
Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.
Click to expand...
Click to collapse
1) Download drivers at ASUS Website
2) Right click (your device) and update drivers in Device Manager
3) That's it

Saktis_STi said:
1) Download drivers at ASUS Website
2) Right click (your device) and update drivers in Device Manager
3) That's it
Click to expand...
Click to collapse
Ya that was my go to method.
Isn't working.

Mordecai07 said:
Ya that was my go to method.
Isn't working.
Click to expand...
Click to collapse
If Windows 10, you will find an error like " device descriptor request failed" device under USB in Device Manager. Just uninstall it and reconnect your phone. It should detect under "This PC".
Worked for me this way.

pprakash said:
If Windows 10, you will find an error like " device descriptor request failed" device under USB in Device Manager. Just uninstall it and reconnect your phone. It should detect under "This PC".
Worked for me this way.
Click to expand...
Click to collapse
No that's not it.
Mine is a completely different problem, it says " one of the installers cannot complete the installation at this time ".
No difference if I uninstall update or disable it's getting nowhere.

Had same problem! Was trying all the steps, but for me helped to switch to MIDI and then to MTP (in developer settings) - now it works. Try yourself.

Mordecai07 said:
Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Somewhat a similar case to mine.
Today I decided to unlock bl , flash twrp and root my M1.
Tried 3-4 methods , 3 PCs , manually installed drivers and wasted 4hrs but all got zero results. Everytime after clicking on "unlock.cmd" nothing happens. Just command window shows erase all devices ... something like that.
I am currently on latest build i.e. 311.
Any help is welcomed.

Mordecai07 said:
Basically it just charges the device even when selected media transfer, nothing shows up.
Tried different USB cables, updating drivers, restarting nothing is working.
Device manager has a error symbol next to the driver SDM636, updating the driver however fails.
Any help is greatly appreciated.
Click to expand...
Click to collapse
Download and Install Google USB Driver - https://developer.android.com/studio/run/win-usb
Disable, if already enabled, USB Debugging then re-enable it and try connecting it to your computer. Try switching modes (charging>photos>mtp) if your device doesn't get detected straight away.

Solved : This works for me !!!
This is on my Windows 7
Go to Device manager and "Show enable hidden device" under view menu.
I found a new device at the very top with strange name (forgot to note the name)
Uninstall it and then right click on any device and click on "scan for hardware changes" again (Make sure the phones is connected when scaning)
It reinstalled the device and got my phone working
Hope this helps someone..

I somehow solved this by installing both usb google driver and the asus driver one for windows. Didn't restart my computer or anything and when I reconnect my phone with usb debugging and ptp transfer, suddenly there's the permission with certificate something on my phone and I pressed yes and allow this computer, and voila! It shows up after I typed adb devices on the command prompt.

I am having the very same problem but I can transfer file connected of a portable media player, etc.
The problem comes when I try to connect my phone via USB debugging, it shows "No drivers found". Also when installing/reinstalling drivers using 15 seconds installer in the second next windows it's Shows Google Inc. drivers are installed.
OS on PC: Windows 7 32-bit
Phone: Stock (Out of the box and updated over OTA updates to latest).

.hack//G.U. said:
I somehow solved this by installing both usb google driver and the asus driver one for windows. Didn't restart my computer or anything and when I reconnect my phone with usb debugging and ptp transfer, suddenly there's the permission with certificate something on my phone and I pressed yes and allow this computer, and voila! It shows up after I typed adb devices on the command prompt.
Click to expand...
Click to collapse
@.hack//G.U. Could you please upload the Asus driver somewhere and share it? Since then Asus has removed whatever driver was there. Nothing like that now in the Downloads.

You need to install your phone's drivers in PC
You need to install your phone's drivers in PC in order to get recognised by your PC.
Try ADB driver which is time saver always.
---------- Post added at 10:30 PM ---------- Previous post was at 10:03 PM ----------
You can try these USB drivers for your Asus: Asus Zenfone Max Pro (M1)