Database Users

Samsung account has stopped, cann't uncheck reaction lock.

Hy there, since three ago when I try to access Samsung Apps and try to login I got a "Samsung Account has stopped" message. Now before a hard reset I went to uncheck the reactivation lock. When it supposed to go on password it shows the same message again.
I cleated cache, deactivated samsung account and activated again, no luck. Now I removed from accounts the one from Samsung but when I try to add a new one doesn't do anything, even the error message has disappeared. How can I add a new account. Maibe an all of samsung account would help.
I am o stock OC7. Thanks in advance!

Try flashing a stock KK ROM, log in with all accounts, disable reactivation lock, flash back to your current ROM

try this thread: http://forum.xda-developers.com/galaxy-s5/help/bypass-reactivation-lock-s5-t3159328

How to fix Clear credentials disabled/grayed out???

Hi,
I have a N910C Exynos (oem) on Lollipop and i´m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[email protected]# problem??
Plz, Help

exlows said:
Hi,
I have a N910C Exynos (oem) on Lollipop and i´m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[email protected]# problem??
Plz, Help
Click to expand...
Click to collapse
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?

Jertlok said:
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?
Click to expand...
Click to collapse
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...

exlows said:
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...
Click to expand...
Click to collapse
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?

Jertlok said:
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?
Click to expand...
Click to collapse
I´m new here, can´t post any links to my photos. Sorry if i´m not been clear, my english is not that good. I´m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (Impressão Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i don´t got the option to use de PIN to get into device.

exlows said:
I´m new here, can´t post any links to my photos. Sorry if i´m not been clear, my english is not that good. I´m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (Impressão Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i don´t got the option to use de PIN to get into device.
Click to expand...
Click to collapse
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates

Jertlok said:
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates
Click to expand...
Click to collapse
Ok, the path is a a little bit different for me. I´m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. Didn´t help

Did you ever get this figured out? I have tons of certificates installed and turned on. Some are from China, Turkey and in other languages. I want to remove them all but Clear Credentials is greyed out. I'm using a Samsung S5 on v6.0.1 (not rooted).
Joe
exlows said:
Ok, the path is a a little bit different for me. I´m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. Didn´t help
Click to expand...
Click to collapse

Reactivation lock bugged?

Hi all, first post. (long time lurker)
I've got a Samsung galaxy note 3 (SM-n900 - "ha3g")
I'm attempting to root the phone. (usually takes a minute or two) but I'm struggling here.
The problem I'm facing is the samsung re-activation lock on the phone.
It's not letting me flash any updates or firmware in download mode.
Whenever I try to disable the re-activation lock on the phone security menu, it asks for a username and password, then once I put in the correct password, it puts me back into security settings and the reactivation lock is still ticked on.
I updated from 4.4.2 to 5.0 last week and I'm just trying to re-root, but I can't turn off activation lock to let me flash packages.
Anyone heard of this before? Any fixes?
I've just this second tried a factory reset, it asks for my Samsung account info, I put it in, it resets the phone.
When it comes back up, tells me that I have done an unclean reset and I need to log into my samsung account to continue.
I log in, and reactivation lock is still ticked.
Halp please. App adverts are eating my data and I need root.

I cant upgrade my SM-G900f xsg

Hi
I can not update my phone. And will not update by Odin. Will not root with cf auto root and odin.
I installed iroot. On click root. But dosent work.
Flash twrp, philiz tuch, open revovery, dosent work
Help me please.

Try this https://play.google.com/store/apps/details?id=eu.chainfire.flash

I too was breaking my head the past 2 years trying to find out why I could not root my G900F. Go to your settings and check whether "Samsung's Reactivation Lock" is selected or not. If it is selected, remove it.
To remove Samsung's Reactivation Lock, please follow these steps:
1. Go to Settings
2. Tap the Security option. If you don't see the option, you may need to select the System tab first.
3. Scroll down to Reactivation Lock, if it is selected, tap the checkbox to un-select it. If you do not see the Reactivation Lock option, it means your device is not linked to a Samsung Account, you do not need to take any further action.
4. You will be prompted to enter your Samsung Account password, to make sure you are the rightful owner of the device.
5. Enter your password, and wait for the request to be processed
6. You will now see the Reactivation Lock is disabled
After this, you can root by using Odin. Hope this helps.

Can't root, reactivation lock enabled even with no Samsung Account

Hi,
I tried to root my phone using the instructions from this thread; I'm no expert, but I have rooted other phones previously, and I followed the instructions to the letter. Unfortunately, every time I get the error message "Custom binary(recovery) Blocked By R/L" on my phone.
I didn't initially know what this was, so I looked around a bit and it looks like it refers to the Samsung Reactivation Lock. Problem is, I just bought the phone today, I have no Samsung account linked to this phone, and the Reactivation Lock option under "Security" is turned off. I tried messing around with it a little, and found a few other very puzzling things. First of all, when I access the "About device" section of my phone, it says it's an SM-N910F; but when the phone is in download mode, it says "PRODUCT NAME: SM-N910P". I have no idea what to make of this.
Also, as I mentioned, when the phone is booted, the Reactivation Lock is unchecked (as it should be, since I don't have a connected Samsung account); but when the phone is in download mode, it says "REACTIVATION LOCK: On".
So I decided to try and connect my Samsung account, thinking that maybe if I did that, activated the lock and then de-activated it, it would stick. So I did the proper procedure to connect my account, I click on "Reactivation Lock" to check it, it asks me for my password, I enter it, it loads for a while and then it boots me back to the previous screen, and the "Reactivation Lock" option remains unchecked. I tries this several times, even after reboots, and for some reason it doesn't let me activate the option; other features of the Samsung account work just fine, so it's not a server or password problem.
Sorry for the long post, but there were a lot of weird things I thought I should mention, even though I'm not sure how much they're related to the problem. The main problem, as I mentioned, is that I can't root my phone because it tells me Reactivation Lock is on, but Reactivation Lock is off and I can't actually turn it on even if I try to. I have no idea what to make of this, I couldn't find any solution online, and I'd just like to root my phone so I can change the fonts (not like I need to do any major hacking).
I should probably also mention that the phone is on Android version 5.1.1.
I'd greatly appreciate any help you could give me.

An easy solution can be found here:
[Guide] Unlock FRP / Deactivate Reactivation lock, Root and recovery for Samsung