Database Users

Gmail flakey?

I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.

Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.

I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.

Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.

I deleted the data for GMail within Settings Applications and everything was okay again after the resync.

Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here

dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Click to expand...
Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!

This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.

[Q] Change Gmail Password

I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?

I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.

Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?

mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved

"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>

if you use the actual gmail app on the phone, it should ask at some point when it tries to check.

Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D

diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
Click to expand...
Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.

mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.

diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.

mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.

I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App

diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!

mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?

Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Click to expand...
Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.

Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?

Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!

Exchange security still not working

hello,
i am so chocked that nobody is complaining about Exchange security not working with GRI40 either. the only ROM working fine are HTC Sense rom...
i know it is not important for most of you but i am stucked with a phone that cannot connect to my Exchange system...but i want vanilla ROM working...

I have no issues.

securities policy
difrnt said:
I have no issues.
Click to expand...
Click to collapse
Password/PIN required
failed attempts 10
Min Length 5
Timeout 1800 sec.
Password recovery.
This is what i need and this is not supported by vanilla Android ROM.
Only touchdown and HTC sense support this.
So this work for you but only for basic security, not like 95 % of enterprise companies out there...
Best

cedricj said:
Password/PIN required
failed attempts 10
Min Length 5
Timeout 1800 sec.
Password recovery.
This is what i need and this is not supported by vanilla Android ROM.
Only touchdown and HTC sense support this.
So this work for you but only for basic security, not like 95 % of enterprise companies out there...
Best
Click to expand...
Click to collapse
Maybe only 5% of the companies have that restriction??
I have used my phone with two different "enterprise" companies and have not had an issue.

No issues here either. Using a major law firms exchange.
Liking the update to include signatures on replies now. That's the way it should be.

Exchange Sync Issues
I also had (have?) issues and I mentioned them as part of another note on my overall response to 2.3.3. (in a phrase, not worth it) but nobody else seemed to be interested in that thread. So, welcome.
2.3.3. on my stock N1 has suffered the following problems:
1. Would not connect to Exchange server after I updated to 2.3.3
2. So I cleared data in "email" app, forced close, and tried to reinstall from
Home>Menu>Accounts. Also rebooted.
3. When trying to install from Home>Menu>Accounts I found NO PROVISION FOR MANUAL SETUP, i.e., manually entering domain name and exchange server ID; you can only enter your email address and password. The Gingerbread Manual mentions there is provision for manual setup in case of problems, but they don't tell you that you have to. . .
4. Set up from eMail App in the App drawer. When I set up that way there is a button for Manual Install.
5. Without Manual Install it is probable that your phone is assuming a domain name or ID that is wrong, and it will never connect.
6. After the successful re-install and use for about a day, 2.3.3. wiped out my server connection again arbitrarily (I never turn the phone off/on, etc.; it just did it) and I had to set up again.
This is definitely a BUG in 2.3.3--very definitely the inability to manually set up from any screen on which you can set up an account.

Same problem here, although it looks that Exchange is setup correctly -following instructions of ecdy, there is NO data synchronization at all with my exchange account! As under Froyo there were no problems at all, this MUST be a Gingerbread bug. Anybody any solution, workaround, please?
N1, unrooted stock, 2.3.3. OTA.

ecdy said:
I also had (have?) issues and I mentioned them as part of another note on my overall response to 2.3.3. (in a phrase, not worth it) but nobody else seemed to be interested in that thread. So, welcome.
2.3.3. on my stock N1 has suffered the following problems:
1. Would not connect to Exchange server after I updated to 2.3.3
2. So I cleared data in "email" app, forced close, and tried to reinstall from
Home>Menu>Accounts. Also rebooted.
3. When trying to install from Home>Menu>Accounts I found NO PROVISION FOR MANUAL SETUP, i.e., manually entering domain name and exchange server ID; you can only enter your email address and password. The Gingerbread Manual mentions there is provision for manual setup in case of problems, but they don't tell you that you have to. . .
4. Set up from eMail App in the App drawer. When I set up that way there is a button for Manual Install.
5. Without Manual Install it is probable that your phone is assuming a domain name or ID that is wrong, and it will never connect.
6. After the successful re-install and use for about a day, 2.3.3. wiped out my server connection again arbitrarily (I never turn the phone off/on, etc.; it just did it) and I had to set up again.
This is definitely a BUG in 2.3.3--very definitely the inability to manually set up from any screen on which you can set up an account.
Click to expand...
Click to collapse
I do believe there is an issue with not having the manual setup option. I read somewhere on here that someone got the manual option after the automatic setup failed 10 times. A bug yes, but once account is set up, everything works as it should.

derfo said:
I do believe there is an issue with not having the manual setup option. I read somewhere on here that someone got the manual option after the automatic setup failed 10 times. A bug yes, but once account is set up, everything works as it should.
Click to expand...
Click to collapse
No, pity, NOTHING works as it should - read my post above, please. Since Gingerbread (N1, stock, unrooted, 2.3.3. OTA) exchange sync lost, although it LOOKS set up correctly (accepts all, password, username) does NOT sync mail, calendar!
Anybody any solution please?
Strange thing noticed: after OTA Gingerbread Hotmail account in mail survived, exchange account (company) went lost.. Anything to do with problem?

bmszabo said:
No, pity, NOTHING works as it should - read my post above, please. Since Gingerbread (N1, stock, unrooted, 2.3.3. OTA) exchange sync lost, although it LOOKS set up correctly (accepts all, password, username) does NOT sync mail, calendar!
Anybody any solution please?
Strange thing noticed: after OTA Gingerbread Hotmail account in mail survived, exchange account (company) went lost.. Anything to do with problem?
Click to expand...
Click to collapse
I did a manual upgrade to GB (clean upgrade). Maybe the OTA has broken something.

Exchange Sync problems
As far as other email accounts are concerned: GMail worked fine; Yahoo! Mail, which was originally set up in the OS's "Accounts" mode, didn't work. Downloading the Yahoo! Mail App fixed that.
Maybe there's a Hotmail app too.
It sounds like bmszabo isn't getting refreshed (synced); check all accounts settings that adjust sync frequency and do a "sync now" to see if it works.
Before I erased all the data in my Exchange a/c on the phone I would get a screen with all my emails and contacts up to the point where I had installed 2.3.3, but nothing thereafter. The phone will store old data but if it can't connect to the server it won't add anything new. Why does bmszabo say "it LOOKS set up correctly (accepts all, password, username)"? It will remember the correct pwd and username as you put them in, along with an incorrect domain name and server, and never be able to connect.

ecdy said:
It sounds like bmszabo isn't getting refreshed (synced); check all accounts settings that adjust sync frequency and do a "sync now" to see if it works.
Before I erased all the data in my Exchange a/c on the phone I would get a screen with all my emails and contacts up to the point where I had installed 2.3.3, but nothing thereafter. The phone will store old data but if it can't connect to the server it won't add anything new. Why does bmszabo say "it LOOKS set up correctly (accepts all, password, username)"? It will remember the correct pwd and username as you put them in, along with an incorrect domain name and server, and never be able to connect.
Click to expand...
Click to collapse
Sorry, trying to explain things happened since GB OTA upgrade: after setting up exchange account, Exchange sync setup looks allrite, after asking about administrator priorities (and accepting them) sync sign turns green, looks like account setup correct, shows empty mailbox, but it DOES NOT sync with my mail, neither with calendar; as a matter of fact, my exchange calendar does not even show up on the list of calendars in Agenda...
O yes, forgotten: manual sync, although green wheel spins shortly, does not change a thing, neither..

Another similar issue with Exchange not syncing came up with CM 6.1.1. The fix was to reinstall the Email.apk.
http://forum.cyanogenmod.com/topic/13900-fix-exchange-2010-activesync/

ecdy said:
3. When trying to install from Home>Menu>Accounts I found NO PROVISION FOR MANUAL SETUP, i.e., manually entering domain name and exchange server ID; you can only enter your email address and password. The Gingerbread Manual mentions there is provision for manual setup in case of problems, but they don't tell you that you have to. . .
Click to expand...
Click to collapse
Firstly, you enter email and password. If you want to include domain name - you write your email like this: domain\[email protected]
After you enter it, whether it fails or succeeds - it presents you with manual setup screen.

derfo said:
Maybe only 5% of the companies have that restriction??
I have used my phone with two different "enterprise" companies and have not had an issue.
Click to expand...
Click to collapse
5 % pf the companies uses Exchange security? you must be kidding right? what my company is asking for in term of security is just basic. So i cannot believe that sorry.
This is really basic functionalities for security. It works on iphone, on Sense, on Symbian, but not on Android. So i am not getting it. If it works everywhere else than Android, it means that definitively more than 5 % of companies are requiring these basic security features.
My 2 cents of course and nothing personal!
best

cedricj said:
5 % pf the companies uses Exchange security? you must be kidding right? what my company is asking for in term of security is just basic. So i cannot believe that sorry.
This is really basic functionalities for security. It works on iphone, on Sense, on Symbian, but not on Android. So i am not getting it. If it works everywhere else than Android, it means that definitively more than 5 % of companies are requiring these basic security features.
My 2 cents of course and nothing personal!
best
Click to expand...
Click to collapse
What I am saying is that there are plenty of people who are able to connect to their Exchange servers just fine which do HAVE exchange security enabled. Maybe your company has additional security restrictions enabled. If so, then your company will fall in the 5% subset.

derfo said:
What I am saying is that there are plenty of people who are able to connect to their Exchange servers just fine which do HAVE exchange security enabled. Maybe your company has additional security restrictions enabled. If so, then your company will fall in the 5% subset.
Click to expand...
Click to collapse
well got your point... But why does all vendors supports the ""Only"" 5 % but not Android?
well...
who cares... probably the answer...
Best

I am using cyanogenmod 7 RC1 (gingerbread) and have tried multiple roms including googles vanilla and NONE of them have supported my company's exchange setup. This was supposed to be fixed in froyo and for people using sense it is fixed.
Basically when i manually setup activesync it says the phone doesn't support the security features.
Who cares if my company uses extra security or not. It works on HTC and iphone/ipad.
Google is basically doing half assed exchange support and I will keep telling people they will probably need to shell out for touchdown if they move to android until they fix it.
Google needs to support ALL ACTIVESYNC SECURITY settings, anything less isn't good enough.

I think You are right; Exchange sync (cal, mail) worked PERFECT with Froyo, and with Gingerbread it is completely lost.. I don't think any firm can do this to customers using their OS, and I do hope somebody gots a solution soon (or: Google fixes the issue?).
In the meanwhile: as I cannot use my company mail/ calendar: I wish I stayed with Froyo!!

jerkfaceirl said:
I am using cyanogenmod 7 RC1 (gingerbread) and have tried multiple roms including googles vanilla and NONE of them have supported my company's exchange setup. This was supposed to be fixed in froyo and for people using sense it is fixed.
Basically when i manually setup activesync it says the phone doesn't support the security features.
Who cares if my company uses extra security or not. It works on HTC and iphone/ipad.
Google is basically doing half assed exchange support and I will keep telling people they will probably need to shell out for touchdown if they move to android until they fix it.
Google needs to support ALL ACTIVESYNC SECURITY settings, anything less isn't good enough.
Click to expand...
Click to collapse
Agree with you...
thank you for your support. Started to feel alone here!

Randomly Require Password

Ok, so today I was sitting in the library on campus minding my own business listening to music on my DVP and when I go to check something it randomly says something on the order of "Security settings have changed, make a new password"
My problem is I never had a password on the phone, never set it up to do so. Needless to say, it FORCED me to create a password and won't let me turn it off in the lock&wallpaper settings menu. I'll sync it when I get home to see if that fixes it, anyone else having a similar issue?

Do you have your phone set to sync with an Exchange account? As the administrator could have set it to now require a password on devices.

Thanks for the reply, I haven't ever had it synced to an exchange account. I really don't know what happened, also I noticed that instead of having the option to let my screen timeout be 3 minutes, etc... I only have the option for 30 seconds or 1 minute. No "slider" bar to allow me to turn off the password either. Really confusing.

Ok so I figured out why it's doing this, somehow my school's e-mail randomly decided my phone needed a password. As soon as I deleted this account I no longer needed the password. Really annoying I wonder if there's a way I can change this.

Naterade said:
Ok so I figured out why it's doing this, somehow my school's e-mail randomly decided my phone needed a password. As soon as I deleted this account I no longer needed the password. Really annoying I wonder if there's a way I can change this.
Click to expand...
Click to collapse
Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.

frazell said:
Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.
Click to expand...
Click to collapse
yeah, an EDU mail account is back ended by exchange

frazell said:
Your school email must be an Exchange account. Any email service that syncs over Exchange ActiveSyc is looked at as an Exchange Account by your phone. They get the power to do stuff like require passwords on the device.
Click to expand...
Click to collapse
Makes sense, Just weird how it hasn't done this for 3 months on my DVP and then all the sudden it decides to, never did that on my android for years either. I was messing with outlook the other day and maybe I triggered something? I don't know.
And my school uses Gmail btw.

alodar1 said:
yeah, an EDU mail account is back ended by exchange
Click to expand...
Click to collapse
Sorry, but I have to point out that not every EDU account equates to an Exchange back end. The two have no causal relationship whatsoever. Some schools do use Exchange, but many do not.

Naterade said:
Makes sense, Just weird how it hasn't done this for 3 months on my DVP and then all the sudden it decides to, never did that on my android for years either. I was messing with outlook the other day and maybe I triggered something? I don't know.
And my school uses Gmail btw.
Click to expand...
Click to collapse
If your school uses GMail, they are actually using a variety on Google's corporate email hosting, which now supports policy push to Windows Mobile (and other, including Android, devices). It would seem they turned it on recently, or are testing it out, and you got hit with a policy.

Exchange email security.

I tried to set up an account to my Exchange email at work using the default email app on my TF101. When I set up an account it requires that I enable all of these security settings on the tab like having a PIN and encrypting data. I don't want to do all of that. I realize that this is something set up by my Exchange administrator but I am not sure they even did it knowingly and anyway I don't want to have to deal with it to check email.
Does anyone know how to bypass this? Searches of these forums and the web show that there are some modded email apks for other platforms that let you bypass the security settings. I have not seen any such mods for ICS on the TF101.
Thanks in advance for your help.

Hello,
I do not believe the stock email is able to handle the security settings from an exchange server. You need to look at other programs like Moxier Mail or TouchDown.

+1 for touch down. Works great but it is $20

Enhanced email is another option. I got it from free app of the day by Amazon. At first, it did not work on android 3.0+, but it works fine now. It gives you the option to ignore security policies.
Alternatively, if you decompile the email.apk, I believe you can force a variable so that the email app always tells the exchange server you have sufficient security enabled (I'm not exactly sure where must be changed).

tonyz3 said:
+1 for touch down. Works great but it is $20
Click to expand...
Click to collapse
I couldn't agree more. Do the trial first to see if you like it. I don't recommend bypassing the security. You can unknowingly pass a virus through your corporate exchange. Hopefully, one day, they will resolve this issue in the Android exchange client.

tonyz3 said:
+1 for touch down. Works great but it is $20
Click to expand...
Click to collapse
+1... Touchdown. Forget any other Exchange apps.

+1 for Enhanced Email - optionally bypasses the admin security settings - works fine on Honeycomb and ICS too.

Exchange Admin
Hello,
When setting up exchange servers in the past, the default exchange policy is to have those features enabled. Even if those are DISABLED, the tablet will still ask to create the partnership. I believe this is so it can be wiped remotely. It seems ICS just tells you it is going to do all of those things as a generic warning. I have noticed this is only on ICS though. If you click ok, it shouldn't ask you to create a PIN or anything if it isn't actually required. We currently only have exchange 2010 in production in a test environment, so I have yet to look for the setting to disable this feature entirely. Hope this helps you understand how it works at least a little.