hi all, my friend asked me to reinstall his LG G2 because he forgot his gmail account he created only for this phone. i dont know what he did but his phone ended with some screen asking either for some alternate PIN or his google account.
In this state i shut it down and tried enter Hard reset option (turn it on with power and wolume down buttons, release power button after logo shows and press it down once more).
But no Hard reset option appears. I think it has something to do with a fact that phone is locked. Is his only option to give it to him back and take it to local service where he have to pay for it?
PS: It says he has D802 LG-G2-1
Related
I've got an M5000...
recently, I did a reset, and upon reboot, I got stuck at teh orange default splash screen.
That was 5 days ago, and after several calls, I'm no closer to finding out why..
So, can someone confirm how to do a hard reset. (I've tried, but heard nothing.
or can anyone offer advise to get my phone back to fectory settings.. I've got a back up of my data, so I'm not bothered about loosing anything.
I've got qa 1Gb SD card, with very little info on it, and I've tried rebooting with and without the card in place.
Any ideas, before I pull my hair out...?
Tris...
To do a hard reset on the Universal:
Press and hold both SoftKeys (the ones with the lines on that point to Calendar and Contacts on the Today screen) and tap the Reset button at the back of the device.
When you have done this you have a choice of pressing X to exit the menu, or 0 to perform the hard reset.
As a last resort (it worked for me)
Put the Universal into bootloader then connect the usb and run romupdate.
to put into bootloader
Power button + Voice record + Reset.
Hi,
I’ve locked screen by a soft (don’t know the name of it) that remembers a gesture (you must connect at least 4 of 9 points) that you must repeat to release the screen.
Unfortunately I have forgotten the gesture I’ve set and after 20 tries the soft blocked for good. Now it wants me to login to Google account to unlock the device – but it doesn’t work.
I did a factory reset but still this app locks screen after turning the phone on. (note that in the “factory” menu there was a red line telling something like “cannot read: system/era/...” – the factory reset has completed successfully)
Probably there is no chance to release the screen, so please tell me how to do a total format, to delete all apps?
Thanks!
Tom
Boot into safe mode by doing a cold startup while holding onto the home button before power button. Keep holding onto it til you see the word safe at bottom of screen. Then remove that app like normal. If no good then hold volume up plus home button then power. It might take a few tries. Once in recovery mode move down with volume button then select one of the options but not the update.zip one with home button as enter
Sent from my GT-I9000 using Tapatalk
The factory reset would have remove the offending software
Was it software you installed or the default software built into the Firmware.
Namely the Location and security (Screen unlock pattern).
If it's built into the firmware then your going to have to reflash the device.
ickyboo: There is no "save mode" as you suggested or it just doesn't help
I also did a factory reset and this app still blocks the screen.
Ancient_One: yes, probably it was a default soft. I wish I could remember the name of it :-/ I'll try to find this somewhere, maybe I'll recognise the icon.
But I'm afraid I really need to reflash the device.
Hi,
I got a new samsung mobile phone yesterday, and not being very clued up with phones, I managed to set a password on the phone, I cannot remember it
So when I turn the phone on it asks me for my password,
Does anyone know how to reset it back to factory defaults??
Any help would be appreciated,
Thanks
Theres two possible options that may work.
Go online and login into your Live ID account.
Under devices you should see your phone listed.
There you have options to Find, Trace, Lock and Erase your phone.
Try locking it, then leave it a couple of minutes and see if that lock code now unlocks it fully.
Turn the Phone OFF.
Then switch it ON, by holding the Power Button + Camara Button + Vol Down Buttons. You'll have the option to Format the Phone, this will reset it back to Factory Settings.
You'll have to set it up again, but at least you can use it.
Dear all,
I've just received my N4 for a couple of hours. It's a brandnew one from U.S market.
Right after unboxing, I switched it on and signed in my Google account. Everything run just fine for a couple of minutes when i swipe through those introduction steps from a Brandnew Vanilla Android. After that, it went wild.
When i turned the screen on the 2nd time of its life time, the Lockscreen rotated automatically and then just hang there. The whole device freezed right after the screen was turned on THE 2ND TIME!. It forced me to press and hold Power button to restart the device, but that problem continues to occur on every working sessions.
Right now i have to completely turn it off and don't know how to fix yet
A just-unboxed-device with a fault like this? Life's Sucking, not Good LG!
What can i do now? Please give me some advices, i'm very frustrating right now.
Thanks in advance.
UPDATE: Now after trying to unlock bootloader, root, flash custom ROM (xenonHD), even tried to disable all lockscreen types (currently set to None), it appears that the whole device will freeze after exactly the 2nd time of screen-on! How on earth does this s**t occur????
Anyone? Please help
looking for help......
I must say this is a rare case; I've never heard of something similar before.
Email google and see what they say:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
They will replace all defective devices within 15 days of shipping so don't worry.
innumerabilis said:
I must say this is a rare case; I've never heard of something similar before.
Email google and see what they say:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
They will replace all defective devices within 15 days of shipping so don't worry.
Click to expand...
Click to collapse
Problem is the device now is in Vietnam, and it'll take much time to deliver it back to Google.
Wish someone would have a solution...
Try to get into safe mode and disable screen rotation:
Using LG Nexus 4 LG E960 Safe Mode
To recover your phone when malfunctioning.
1. Turn off your phone and reboot. When you see the booting animation press and hold the Volume Down Key . Your main screen will then be displayed with the words "Safe mode" in lower left corner.
2. From the Home screen, tap the Menu Key and tap Settings > search for disable screen rotation
Click to expand...
Click to collapse
If that doesn't work, try to reset to factory:
LG Nexus 4 hard reset LG E960
If you forgot your LG E960 unlock pattern password. Recovery solution for LG Nexus4Â Andorid phone
Using the hard reset aka factory reset on Nexus 4, resetting nexus4,
All data will be lost! Back up any important data before doing a hard reset.
Read ALL steps before attempting.
1. Turn the phone off.
2. At the same time press and hold Volume Down Key + Power/Lock Key .
3. When phone vibrates, release keys and repeatedly tap the Back Key + Home Key until the green Android Robot animation appears.
4. Your device will perform a hard reset.
If logo appears, start over from step 1.
All data will be lost!
Hard reset will take for a minute and after that your Android phone will reboot.
Click to expand...
Click to collapse
Source for steps: http://www.hard-reset.com/lg-nexus-4-hard-reset.html
innumerabilis said:
Try to get into safe mode and disable screen rotation:
If that doesn't work, try to reset to factory:
Source for steps: http://www.hard-reset.com/lg-nexus-4-hard-reset.html
Click to expand...
Click to collapse
Thank you for being so kind. I've just tried and no luck.
By somehow, if it manages to turn all the lockscreen and homescreen to landscape, it will be fine. But i know the N4 cannot rotate homescreen, so this is definitely WEIRD! I feel that the "spirit" of a tablet's OS is running inside my phone, and it decides not to run at all LOL
seems that RMA's the only choice....
I did a factory reset on an unlocked Sprint LG V20. It is now in a state of… I have no idea what state it’s in but it’s completely stuck. Please help, wise people! Obi-Wan’s, you’re my only hope.
(Forgive me if this has been covered elsewhere. I really did search first.)
HISTORY:
1) Bought an unlocked Sprint LG V20 off ebay. Worked great for a year and a half with a Consumer Cellular sim.
2) It suddenly got molasses slow so I did a factory reset (power off → power+volume down → wipe data/factory reset → yes).
3) On power up, the Sprint splash screen was gone, all Sprint apps are gone, phone no longer recognizes sim (invalid sim).
4) I thought it might be relocked by Sprint despite any Sprint evidence. Contacted Sprint, said they wouldn’t unlock without the original phone number. Contacted ebay seller, he didn’t have it.
5) Out of desperation, only because I read about somewhere, I dialed on the phone ##72786# and restarted the phone as if for a factory reset. After the initial LG splash screen, Recovery Mode appeared, followed by the usual recover/reset menu.
NOW:
1) Whenever I do power off → power+volume down with the Consumer Cellular sim in, I can select Wipe/Reset or Reboot Now and the result is the same: 1) eventually, it gets to setup, starting with Talk Now (press Next), Language (press Next) to Use Wifi (setup successfully, press Next), to the Configuring phone screen.
2) This is where I have no idea what state it’s in. It will just stay on the Configuring screen and hang. Forever. Until the battery dies. The only button that will work is the Power button. I’ve selected Power Off and Restart many times, and the result is the same: the setup routine all the way to Configure Phone page to complete hang.
3) Incidentally, if I do step 1 above with the sim card in, the Configure Phone takes a lonnnng time until it eventually shows a screen saying to please insert the sim card that came with the phone and reboot. Doing so starts everything from step 1 all over again.
I seem to be in a strange state, not locked out of Sprint or Google, just locked out of making any changes to the phone other than the Recovery Mode screen. Is this what they call bricked? Ugh.
If anyone has any ideas, I’d love to hear them and would be wicked grateful!
tem3000 said:
I did a factory reset on an unlocked Sprint LG V20. It is now in a state of… I have no idea what state it’s in but it’s completely stuck. Please help, wise people! Obi-Wan’s, you’re my only hope.
(Forgive me if this has been covered elsewhere. I really did search first.)
HISTORY:
1) Bought an unlocked Sprint LG V20 off ebay. Worked great for a year and a half with a Consumer Cellular sim.
2) It suddenly got molasses slow so I did a factory reset (power off → power+volume down → wipe data/factory reset → yes).
3) On power up, the Sprint splash screen was gone, all Sprint apps are gone, phone no longer recognizes sim (invalid sim).
4) I thought it might be relocked by Sprint despite any Sprint evidence. Contacted Sprint, said they wouldn’t unlock without the original phone number. Contacted ebay seller, he didn’t have it.
5) Out of desperation, only because I read about somewhere, I dialed on the phone ##72786# and restarted the phone as if for a factory reset. After the initial LG splash screen, Recovery Mode appeared, followed by the usual recover/reset menu.
NOW:
1) Whenever I do power off → power+volume down with the Consumer Cellular sim in, I can select Wipe/Reset or Reboot Now and the result is the same: 1) eventually, it gets to setup, starting with Talk Now (press Next), Language (press Next) to Use Wifi (setup successfully, press Next), to the Configuring phone screen.
2) This is where I have no idea what state it’s in. It will just stay on the Configuring screen and hang. Forever. Until the battery dies. The only button that will work is the Power button. I’ve selected Power Off and Restart many times, and the result is the same: the setup routine all the way to Configure Phone page to complete hang.
3) Incidentally, if I do step 1 above with the sim card in, the Configure Phone takes a lonnnng time until it eventually shows a screen saying to please insert the sim card that came with the phone and reboot. Doing so starts everything from step 1 all over again.
I seem to be in a strange state, not locked out of Sprint or Google, just locked out of making any changes to the phone other than the Recovery Mode screen. Is this what they call bricked? Ugh.
If anyone has any ideas, I’d love to hear them and would be wicked grateful!
Click to expand...
Click to collapse
Sounds like a NAND failure
Sent from my LG-H910 using XDA Labs
Thank you for the lead. I've never heard of that before so I just did some reading and it makes sense. I haven't searched on the board yet, but a quick google search doesn't bring up much in the way of fixes. (Although what's out there suggests it being a big problem with iPhones.) What is out there is based on the premise that you can download things, which I can't.
Do you know of any resources for fixing it? I searched on "lg v20 ls997 nand failure fix" but I suspect, based on how little it brought up, that another search string might be more helpful.
Have you tried to reflash any update on it......a little while back I had a g4 that was boatload unlocked did a similar thing but I got a green screen telling me that the phone has made a nandroid back then when on to complete a full brick with nothing just a paper weight.......
Excellent, Stinka, thank you. I'm just not sure what reflashing an update means... I'll look it up, but any advice would be appreciated.
To be honest, I don't even know what a bootloader is and have wondered if I should select it while in recovery mode. Again, I'll look it up.
UPDATE: The phone is now in a state of working as a mini-pc but not a phone. Not sure I could recreate it but I started clicking things all over the place when it was setting up. It now works with apps and gets wifi but still says Invalid Sim. I only have the Consumer Cellular sim so I can't test it with a Sprint sim to see if that would work. But with wifi, it means I can download things that could help. If that changes things and provides other options people want to suggest, I'm all ears! (and thanks again for your help)