Database Users

Help! Brand new Jamin can't start up

Just finished charging it, but when I turn it on, I only get the blue i-mate screen with the rom versions. I've tried reseting a couple of times, I can't get past it.
Is it DOA?

try a hard reset.

Yea, tried it. It's where you hold down the camera and or comm button while soft-resetting? Nada.

remove the batery for 5 minutes and try to hard reset again..
and this is how to hard reset;
Hard Reset
To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)

Yeah, thanks tried that as well. It never asks me to press send though. I've held it down for almost 30 seconds.
Still just the white HTC Innovation logo followed by the blue logo screen of i-mate.
It's DOA, isnt it?

try charging overnite on the wall socket and try tomorow again if nothing
take it back

T-Mobile MDA Is Frozen: HELP!!!!

My MDA now all of a sudden keeps locking up on boot-up. It gets to the Today screen and then locks up. I can't do a darn thing. I can hit the power button and it turns the backlight on and off. But I can't turn the phone off or on once it's locked up. All I can do is take the battery out to turn the phone off. But when I go to turn it back on, it just locks up. I can't get it to do a damn thing. Now its says Rebooting in Safe Mode.....and is locked up. I have no clue what to do. I'm on Cust ROM 2.21.
Any ideas?

The same thing just happened to my SIM unlocked 8125 today! I can't even hard reset it. I am on 2.25. I can soft reset it, but a hard rest won't work... I am lost, it worked flawlessly for 5 days, I hung up with a telephone call today and boom, junk... Any ideas how to help me get this thing hard reset? If i press com button and voice button and hit reset, it is just as though I did a soft rest.

So i got it unfrozen by reflashing with the Cingular 225 ROM. Then I had to reload all my crap, well, just a couple of apps... I turned off the phone last night and now when I turn it on this morning, same friggin junk! This is going to suck if I have to keep reloading... The only installed apps were:
spb pocketplus 3.0
AEBPlus and devicelock to map comm button
Any ideas??

Try restarting (soft) with the SD removed. Double check that you have operability after bootup, then reinsert card and verify it is accessing it properly (load a file explorer). Then, do another restart with the card in (by holding down the power button, not the softrestart button) to verify all is good.
It just happened to me about half an hour ago but figured out how to get it running again. Decided to search for "safe mode" to see if there's another way around it, and came up with this post

Hey, thanks for the reply. Unfortunately, I didn't have a sd card in the phone, I am still waiting for it to be delivered. I have found that by not turning the unit off (holding power button down) it has not happened again. I have also opted not to install any applications until I get my card.
I will play more some other day. I will come back and post a result.

wont boot

I got my hands on an i-mate jam + it wont boot
when i turn it on it says in black on top of screen Serial + at the bottom v1 .02
when i plug it on the USB Serial changes to USB
I tried both soft and hard reset but nothing
Any ideas will be appreciated.
Thanks

I just reached the same point when I pushed the Soft Reset button in combination with the On button. This proceedure is outlined in the manual for my o2 Mini, and is recommended as a means of getting back to the factory installed settings. I did it because my screen backlighting will not come on and I thought it may have needed resetting. Replacing the screen didn't help.
I'm just new at this so I'll watch your post with interest.
Vera
Addenda
Perhaps I'm just a goose (no confirmation required), but to get back from the Serial screen, all I needed to do was to press the Reset button again. This time without pressing the On button at the same time. V.

Do I need to hard reset my xv6800 ?

I just installed the BatteryStatus today plug in and it was working fine until i turned on the option to show the CPU speed. Then it just hung up. Now when I soft-reset it hangs when loading the today screen. Some of the plugins load but it hangs before BatteryStatus loads, probably while loading it. Any way I can get to my system to change that setting? I would prefer to not do a hard reset. But if I do, how do I do a hard reset?

Sounds like a hard reset to me....Hold down the two keys with the dot's on them next to your phone buttons and hit the reset button while pressing the reset switch and hold them down for a second or two longer. If you have a Memory card in on the 6800 I hear you may want to take it out if you don't want it cleared as well...good luck.

hmmm I went to do a hard reset... saw on another site that you press all the buttons and press reset. I pressed all the side buttons OK, Voice, On, Comm, Camera and hit the reset.
It went to a screen with red, green and blue (i think) bars and said USB at the bottom. Then I unplugged it from the USB and it switched to say serial. And it just stayed there. I didn't know what to do so I just soft reset it at that point. It then booted up and was working fine. Looks like the changes I made since the last soft reset had been cleared (I think) and it was now working fine and all my stuff was still on my phone (it doesnt look like it did a hard reset).
Was that not a hard reset that I did? or was it something else?

Sounds like you entered bootloader mode. I'm surrprised that a SOFT RESET took you back.......

You just did a Soft Reset from Bootloader mode, which to my knowledge is exactly the same as a regular Soft Reset.
A Hard Reset wil completely reset your device to original ROM status and wipe out all of your info/contacts/mail... ect.
If the Soft Reset fixed the problem then good deal.

I installed same app, had same problem and did hard reset. My problem was getting phone service working again. About 15 min. with VZW connection tech, entered a 26 digit number authentication key through EPST.exe system program to get my phone service back.

I also had the same problem as well. With a battery status deal like what your describing. All i did was soft reset a **** load of times and plug in my pw real fast and it came back. I have a scrolling task now that display all of it with 0 problems. I have it if you want it. Pm me your email.

Weird, I had tried a soft reset a few times and it kept coming back with the same thing, hanging halfway through loading the today screen. Maybe I just got lucky that time.

try this, i like alot with 0 problems

Dead Hermes 100, Dopod 838, How did it happen??

I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....

If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike

Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....

Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets

I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.

If you don't get the message to reset yor phone then you didn't hard reset.

Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....

Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike

Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....