Related
Updated to the latest firmware and noticed that they dropped the Never option for screen timeout. I'm kinda pissed because I have been using that for the past week or so and my Live Tiles were doing a much better job with it set to never turn off.
I'm one of the few people around here lucky enough to have a problem free phone. I've never had any of the problems that this new firmware is supposed to fix, so I really don't need it. I am seriously considering rolling back to the old firmware to get the Never setting back. Before I go through all the trouble with that, I just wanted to double check that the the Never setting is gone for everyone with the new firmware.
Does anyone out there with the new firmware still have Never as an option for the screen time out?
Nope, gone for me too. But, I kept mine set to 1 minute anyway.
Oops I posted a new thread before I noticed this. I'm pissed too. I used it with my car stereo and Zune. I used to be able to control music easily at a glance while driving (using cradle). Now it's too much of a process and dangerous. I also liked keeping it on while charging (why do I need a locked phone at home, sitting right next to me, not drawing power from battery?) What genius made this decision!
I have yet to find a single benefit for the new firmware on my phone. Seems exactly the same to me but with the Never option removed. I think I may try rolling it back with the Zune backup.
The Dell tech I spoke with in India actually told me to re-sync the phone, factory reset it and sync it again (at least that's what I think he said, I had to ask him to repeat himself several times as I don't think our English dialects were compatible). I'm afraid to try this. He also offered to send me my third replacement phone if this was unsuccessful. I think I'll just live with it. I'm so tired of dealing with Dell. According to my logs I've clocked in well over 7 hours of phone time with them. I try to remain loyal to Microsoft, but I think it's Android time. I feel so embarrassed when my buddy uses his Evo in my presence.
This poll is simply to help determine whether there are hardware variances out there which will resolve the GPS lock dropping out, after some period of usage, issue.
There are many "workarounds" to help alleviate the issue, including limiting your usage to just Google Maps, updating Google Play Services, wifi options, clearing AGPS, etc.
What I'm interested in is whether anybody was able to maintain their normal usage and just swap out a unit and have the GPS issues resolved.
I'd like to isolate out folks whose GPS works fine simply because their normal usage pattern doesn't trigger the issue. By focusing only on folks that are triggering the issue who have exchanged their units, we can see if there are potentially hardware variances.
If there are a very low percentage of cases where a replacement fixes GPS, then it doesn't make sense for folks to keep exchanging their unit(s) hoping the new one fixes the problem. In this case, if GPS is really important, either take a chance waiting for Google to fix it (if they can) or return the unit and wait until it is resolved.
This poll will not tell you whether this is ultimately a hardware, software, or some combination issue. That requires understanding the root cause, which cannot be determined in a poll.
If your exchanged unit resolved GPS for you, please post
first 9 digits of "KBC" SSN number
build date from the box label
16 or 32gb
Code:
[B][U]For example[/U][/B]
SSN: D60KBC265xxx
Date: 2013.06
16gb
This will help figure out if there are any build/manufacturing patterns.
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
adeon said:
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
Click to expand...
Click to collapse
There is a 'View poll results" button. No need to 'fake' results by voting when you are not giving any proper answer.
adeon said:
I voted no to see The poll.... I dont have my nexus yet. I hope I don't have any GPS issue that's the Main reason I traded my iPad mini for, that and the fact that I can pocket my tablet now
Click to expand...
Click to collapse
For many people if ALL you use is google maps, no navigation, no earth, no gps status, no waze, etc. then you can get many of the units to hold lock for a while, possibly indefinitely.
However, a lot of people use a couple of gps apps and that is where the issues come up.
I guess fewer people use GPS on the tablet versions than the phone/tablet-with-mobiledata versions because their gps apps require data connections, which they may not have access to on the go, but many people still do have apps that work without a data connection or they tether the device.
So only 9 folks have actually exchanged the unit for GPS problems and found this thread? I would have expected more people would have exchanged given how many people are experiencing the problem on the GPS lockup threads.
People aren't exchanging because Google has said they are working on a fix. This implies it's a software issue that will be patched.
Obveron said:
People aren't exchanging because Google has said they are working on a fix. This implies it's a software issue that will be patched.
Click to expand...
Click to collapse
I have never read they are working on a fix, just that they are looking into it. Please post where it says what you are suggesting.
To me "looking into it" and "working on a fix" are quite different levels of commitment from Google. Keep in mind if the problem is on the proprietary hardware side (likely Qualcomm) and/or with Asus who hooked everything up, Google would need to interface with them for a solution (if any) so it would be very hard for them to unilaterally say they are "working on a fix" without even knowing what the root cause is.
Here is the latest info from Google's "official" community manager Paul Wilcox
http://productforums.google.com/forum/m/#!category-topic/mobile/android-devices/prfUDZA7M2s
Jul 30 - Paul Wilcox
Thanks for the reports everyone, we're looking into it.Aug 2 - Paul Wilcox
Hi again everyone,
Could you please let me know a couple of things about your experience with GPS on your Nexus 7 tablets?
1. Do you still encounter this issue if you visit Settings > Location access > Access to my location = on as well as WiFi & mobile network location = checked?
2. If you visit Google Maps or another program that displays your location, is the app actually getting your location even if the GPS notification doesn't seem to show a tight GPS lock? Or is it unable to pinpoint your location?
Thanks!Aug 5 - Paul Wilcox
OK everyone, thanks for confirming my questions from a couple of pages ago, as well as the info that disabling Google Play Services seems to be a workaround. My Android engineering colleagues are investigating this issue.
By the way, in case you're not aware several components of Android use Google Play Services so disabling that can have some unintended consequences on the functionality/performance of your device. For example the Hangouts app won't work without enabling Google Play services.Aug 6 - Paul Wilcox
On Tuesday, August 6, 2013 8:18:48 AM UTC-7, Kenny Bateman wrote:
Also I'm wondering if anyone from Google ever responds on here. Some/any input would be great!
Yup Kenny, Googlers are present in this forum. See my response about this issue a couple of pages back on this thread.
No update for the community about this at this time, but the team is aware and investigating.
Aug 9 - ArsTechnica
Google's Paul Wilcox has been active in that thread telling users that Google was "looking into" the problem and asking some follow-up questions—it's unclear as of this writing whether the issue will be fixable in software with an update or if it's indicative of a deeper hardware problem. We've reached out to Google for further comment on the issue and will update this post if we get a response.
Update: Google's official response is that they're aware of the issue but not ready to comment further at this point. We'll continue to follow the story as it develops.
Since then complete radio silence.
When Asus last had GPS problems with the Transformer Prime, their "solution/fix" was to give people $17 and a free GPS dongle (they even claimed the Transformer Prime didn't include a "professional" GPS). This came after a class-action lawsuit and only residents of the US could officially file a claim:
Settlement: Asus to give GPS dongle and $17 to Transformer Prime users
http://www.androidauthority.com/asus-transformer-prime-settlement-183316/
http://event.asus.com/ASUSPad/TF201GPS/
I haven't returned mine...I mean what is the use? Also my screen is working excellently with no multitouch issues, I do not see any dead pixels and the screen bleed is fine. So what am I supposed to do? I don;t want to tempt getting a worse machine but the GPS not working sucks...kinda stuck...
AnarchoXen said:
I haven't returned mine...I mean what is the use? Also my screen is working excellently with no multitouch issues, I do not see any dead pixels and the screen bleed is fine. So what am I supposed to do? I don;t want to tempt getting a worse machine but the GPS not working sucks...kinda stuck...
Click to expand...
Click to collapse
Not suggesting you personally should exchange it, though based on your confidence level you'll get a resolution you are satisfied with (or you really don't need GPS), you may need to consider whether to return it or just take a risk.
Just trying to get feedback from those that already have, which of course there will be some.
So far from the polling it is looking like it is pointless to return it though. That could change if some people find units that work for them.
It does make you wonder if every unit has the same GPS problem and the people who report GPS works fine just have a usage pattern that doesn't trigger it (which may be perfectly fine for them)
How do you tell the build date?
dannycalgary said:
How do you tell the build date?
Click to expand...
Click to collapse
It is on the label on the top and bottom of edge of the white box.
It'll be something like 2013.06, 2013.07 (or in the future 2013.08)
sfhub said:
To me "looking into it" and "working on a fix" are quite different levels of commitment from Google.
Click to expand...
Click to collapse
Fair enough sfhub, I guess I interpreted Google's commitment differently. It seemed to me that "looking into it" implied they are troubleshooting, which appeared to me they were commited to fixing the issue.
They asked about google play services, and were interested to hear that it affects the stability of the GPS. That alone, seemed to imply (in my naive perception), that software has an intergral role in fault.
I interpreted the semantics differently than you, and basically deemed that I personally wouldn't return the Nexus as there is a good chance Google could patch the problem.
However, after reading your excellent breakdown of Google's communication, I see your point of view. I am therefore much more concerned that it is a hardware fault. I still remain blindly optimistic that it is a software problem. After all, the GPS can be stable under certain software circumstances (disabling google play, using only specific apps, and only one at a time).
Don't get me wrong, I would love the problem to be fixable in software and have a gut feeling that it can (because I can use just Google Maps and nothing else and it won't drop) but without any knowledge of the root cause that is purely a guess/gamble.
Paul Wilcox mentioning Google Play Services was actually in response to a couple of users posting they had disabled Google Play Services and it helped their GPS situation. It wasn't something Google determined on their own and was reaching out to the community.
I'm skeptical that is the issue as I have Google Play Services disabled and I still get the dropouts and other folks have mentioned upgrading Google Play Services helped their situation while others mentioned downgrading helped their situation.
If I were to guess, Google Play Services may have some effect on the issue, but isn't the root cause.
IMO "looking into it" just means you've gotten past the PEBKAC-meter.
D70KBC-155xxx
2013.07
32GB
I purchased this unit from the Google Store and received it this morning. I own a nexus 7 2012 and it has always worked fine. So I knew how to set up the GPS. After trying for an hour I phoned Google Support and and was sent on reams of useless apps that really did not have anything to do with the GPS. When she asked me if I could see my location on the google map I told her yes but only because I was hooked up on WIFI. The we went on a 15 minute discussion on the fact the tablet was not outside. I told her the other tablet which was more than 5 feet further to the window was working just fine with 11/12 SAT/FIX. This was a very painful part of the conversation. Finally she offered to have me download apps that would not need the GPS and make do without it.
At this point I told her I was getting somewhat upset and asked her to pass me to someone else. I basically went through the routine all over again and I finally told him I would send the unit back and have my credit card reverse the charge. That seem to wake him up. He then offered to send me a new unit and for me to hold to this one until the new one comes in. So that is where we are right now.
This was the first time dealing with google support and I sure was not impressed.
no problem so far
ive been using the gps for a good amount of time and i haven't had an issue yet
aptech said:
ive been using the gps for a good amount of time and i haven't had an issue yet
Click to expand...
Click to collapse
Don't take this the wrong way but the thread is looking for people who have a GPS problem and got a replacement unit to try and resolve.
It seems you never had a gps issue.
sfhub said:
Don't get me wrong, I would love the problem to be fixable in software and have a gut feeling that it can (because I can use just Google Maps and nothing else and it won't drop) but without any knowledge of the root cause that is purely a guess/gamble.
Paul Wilcox mentioning Google Play Services was actually in response to a couple of users posting they had disabled Google Play Services and it helped their GPS situation. It wasn't something Google determined on their own and was reaching out to the community.
I'm skeptical that is the issue as I have Google Play Services disabled and I still get the dropouts and other folks have mentioned upgrading Google Play Services helped their situation while others mentioned downgrading helped their situation.
If I were to guess, Google Play Services may have some effect on the issue, but isn't the root cause.
IMO "looking into it" just means you've gotten past the PEBKAC-meter.
Click to expand...
Click to collapse
Did you reboot after disabling Google play services? That was the only way I could get it to work.
Disable and delete updates
Reboot
GPS works in navigation now
You get a ton of notifications to enable it again, but most apps still work fine without it.
Sent from my Nexus 7 using Tapatalk 4
sleepnmojo said:
Did you reboot after disabling Google play services? That was the only way I could get it to work.
Disable and delete updates
Reboot
GPS works in navigation now
You get a ton of notifications to enable it again, but most apps still work fine without it.
Click to expand...
Click to collapse
Yes, I have no updates at the moment, just what came stock, froze play services, rebooted.
I can get GPS to work indefinitely if I only use Google maps.
Once I use other GPS apps, including Google nav, it will lose ability to lock anywhere from 5 to 40 minutes
Sounds like a driver issue. Anyone try CM and if you get better results?
CM use their own kernel and drivers so you should get different results. That should prove it would be fixable in software.
Sent from my Nexus 7 using XDA Premium 4 mobile app
The issue is very intermittent. Today I wasn't able to reproduce with 2hours of GPS on. I have tried both stock and CM and had the bug on both.
Yesterday I lost lock consistently after 15-25mins on but rebooting would return it to life which makes me strongly believe it's fixable with software so I'm not too worried.
(Incase xda won't show the picture)
SIM card removed
Unable to detect your SIM card. Your device will restart to check for your SIM card
Restart (button)
Anyone else get this error? I can't do ANYTHING when this pops up. Can't pull down my status bar, no where to dismiss the message, can't bring up the app switcher, nothing. Only things i can do is hit the sleep button to turn off the screen or hit restart.
A few months ago, i'd get it maybe once a week. Then it got progressively worse to once a day, a few times a day, then eventually it would pop up 15-20 times a day, making my phone essentially useless. Went to an at&t store, and got a new SIM card, hoping that was the problem. That solved the problem for about a week, and it started getting progressively worse again. I'm now getting this error message about once or twice a day again.
I cracked my screen (not huge, just 2 long cracks) a few weeks after getting the phone back in august, so i'd have to replace the screen ($150 locally) before sending my phone into samsung, so i was hoping there was maybe a more simple fix and the SIM reader wasn't physically bad :-\
At&t Samsung Galaxy S4 32gb stock ROM, fully updated firmware, non rooted (can't figure out how)
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
shamelin73 said:
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Why not just buy a Sim tray for 10$ and replace it yourself??
SaHiLzZ said:
Why not just buy a Sim tray for 10$ and replace it yourself??
Click to expand...
Click to collapse
because that doesn't fix it nor does a new sim card it's a known Samsung problem and one I've been battling for months I believe it's a software problem that Samsung is aware of. Here's the other thread.
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Here's the other thread and I've been fighting this bug for months and so far there's no easy fix I've tried them all
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
You can also search for my username here and on android central. I was part of a few threads about this.
I also have a couple threads on AT&T support forums too.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
DKOMofo said:
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
Click to expand...
Click to collapse
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
Click to expand...
Click to collapse
And it seems as though it expired on August 6th of 2014
There might be a fix here give it a try it couldn't hurt
http://forum.xda-developers.com/showthread.php?t=2375982
"And on that bombshell it's time to end the show!"
Sent from my G900A powered by VisionX Rom Rockin XKRome
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party too. From a local cell phone shop. But it wasn't tampered with inside so they gladly fixed it. Of you want I can send you the log report of the fix and you can see what you need to fix in order to get it working again.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
---------- Post added at 04:59 PM ---------- Previous post was at 04:52 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party as well. From a local cellphone guy. I didn't have warranty and they still gladly fixed it for me, bring that the device wasn't water damaged or tampered with. Here's the full log of their documentation of the fix. See if you can find out what exactly to repair.
*10/21/2014//18:17:33//STAFL2240//Telephone//Customer*
1) Inquiry:
Ibrahima Barry
Bps device is Carrier locked after repair.
2) Resources used:
4126952233
Fastlink>Policy>Unlocki
ngsamsungDevices>DeviceLocks
3) Steps taken:
sent phone to us.. Sim would not read... bp received phoneback from RSI... Bp say
s device was unlocked prior to sending it in device is no longer unlocked.. gave unlock code before. advised bp that samsung doesnt
access to unlock codes, and that he will need to speak to the devices cariier AT&T because they are the only people that can provide
carrier unlock assistance for that device.
4) Additional comments/Requirements:N/A
5) Outcome:
Bp disconnected the line
to call AT&T
*10/14/2014//18:41:26//0001773863//Telephone//ASC*
IBI PROCESS
*10/14/2014//18:41:25//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: The unit is shipped.
*10/14/2014//18:41:24//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: No hold amount
*10/14/2014//18:30:15//0001773863//Telephone//ASC*
IBI- PROCESS
*10/14/2014//17:42:19//0001773863//Telephone//ASC*
10/14/2014 4:42 PM-Melisa Salinas: QC Pass.
*10/14/2014//08:57:02//0001773863//Telephone//ASC*
10/14/2014 7:56 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA
*10/14/2014//08:55:45//0001773863//Telephone//ASC*
10/14/2014 7:55 AM-Liodan Ortega: The Unit did not pass Quality Assurance Check.
*10/13/2014//12:34:31//0001773863//Telephone//ASC*
10/13/2014 11:34 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component
*10/13/2014//10:37:11//0001773863//Telephone//ASC*
10/13/2014 9:36 AM-Beatriz Malagon: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Rocksolid77 said:
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Click to expand...
Click to collapse
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
msheikh25 said:
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
Click to expand...
Click to collapse
Hope it works! I ended up getting the messages again anyways though I do find that whenever the message pops up, if I delete Play Services Data it seems to last a little while before the next message. I'm still not totally convinced that it's not a software problem, as you said, it's an issue that happens on a couple of devices though it does seem to be epidemic on the S4. I've since given up on my S4 and just got my OnePlus One today! Personally, I've given up on Samsung. I've been a diehard Samsung fan for many years but my experience with my S4 has totally soured me on them; it's a piece of crap! They're becoming everything I've ever hated about Apple. I'm jumping ship to OnePlus; same specs, half the price. Except the lack of an SD card which really bothers me... But not enough to pay 300 bucks for it!
solved by switching filesystem to f2fs
I have been experiencing 'sim card removed' problem for almost 5months but recently when i switched filesystem from ext4 to f2fs i have not encountered the problem anymore, counting, 3days.
Here's what i did. I just installed cyanogenmod 12 for s4 i9505 by AntaresOne and just followed all steps from the link below including switching from ext4 to f2fs using TWRP. http://forum.xda-developers.com/galaxy-s4/i9505-orig-develop/rom-cyanogenmod-12-t2943934
Im sure that it has nothing to do with changing my rom from touchwiz4.4.2 to cyanogenmod 12[5.0.1 lollipop], which required wiping my data,cache and formatting my system, because i still encountered the problem with new the rom with the existing/default ext4 file system.
This is just pure observation, i cannot explain the mechanism with the use of f2fs in relation with sim card functionality. It has worked for me so far and the cyanogenmod12 in the link works really smooth. Please proceed with caution!
Just started getting this problem last week. Like the rest of the posters in this thread, I've tried a plethora of troubleshooting ideas to no avail. Pretty sure my phone is out of warranty but I will check...but the number of major and minor annoyances experienced with this phone and Samsung as a company ensure that I will never buy a Samsung phone again.
My i717 needed rebooted several times a day because of the SIM Card Removed error. After a few months, my charging port started going and ultimately broke. I've ordered two new ones, but they affect my cell reception, so I'm waiting on a third. Point is, after getting a battery wall charger and re-installing the old charging port board, the SIM Card error has stopped happening. Leads me to believe it has something to do with the charging port or the board it's connected to. Just my two cents.
Could you try liquidsmooth 3.2milestone. I had this issue as well but using this ROM i have no problems? Software vs hardware who knows!!
Sent from my SGH-I337M using Tapatalk 2
Hi,
Have same problem for while,and have tried many thing. In the end, I found that as long as I keep the NFL feature on. The phone seem to be OK. People try it out,hope it work out for you.
Ryan
I've had this issue since last year and posted in this thread back in November 2014 when it first started. Living with this for almost a year but it hasn't been too bad once I realized how it works. Basically every time I have to reboot the phone, the issue starts up. It'll last anywhere from a few days to a week or so but eventually it stops on its own. Those few days can be frustrating because it can literally reboot on you every couple of minutes at times. Obviously you have to reboot your phone every time you get the SIM error, but the trick is not to restart your phone otherwise because you never know which time it will finally be stable. I have gone months without rebooting my phone once I figured this out. Only time I reboot is when its forced because I can't get to a charger in time and the battery dies.
Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks
Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.
ashyx said:
Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.
Click to expand...
Click to collapse
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.
Jerri1240 said:
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.
Click to expand...
Click to collapse
Let us know how it goes.
Well it's improved some, b ut still not what I'd call stable. And I'm not sure if the improvement has come from the software reflash or the static ip address.
Take that back, still just as crap.
Jerri1240 said:
Take that back, still just as crap.
Click to expand...
Click to collapse
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.
ashyx said:
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.
Click to expand...
Click to collapse
Apologies I'm not familiar with that app, so have no idea if I've done this correctly.
I installed syslog and tried to stream something on BBC iPlayer, the issue occured immediately so I went into syslog and saved the log. Have attached the logcat.
Again, apologies if I've not done it correctly I've never used the app before, if it's not right please just let me know how to correctly capture the log and i'll do it again.
Thanks.
Well I give up. I can't think of anything else to do.
I requested a replacment in the end because the wifi issue is so bad, the replacement has the exact same issue. So that's 5 out of 5 with the same issue.
Samsung support are utterly useless, they say it's a software issue and will be fixed with an update but have no idea when or if that update will be released. I had hoped the update the tablet received yesterday would have helped but nope.
So far I've restored to factory, cleared the cache, reset my router, taken to the service centre for a software rebuild - non of that helped, so I requested a replacement, which has the exact same issues.
Can't say I'm impressed with samsung. Will be avoiding in future!
i'm having the same issue. have to return it - can't use it for work if the vpn is dropping every two minutes. there are a number of posts here and elsewhere on this - like this one.
i'm sure that there are lots of frustrated customers and lots of soon-to-be refurbished devices. i'm returning mine (sadly).
btw, i also had this issue on my old 2014 tablet (SM-P600) and it cleared up once i moved to a custom ROM. i'm assuming samsung fixed it eventually but new devices have same issue. samsung is doing something weird and wrong to be shipping so many devices with flawed wifi.
my note 8 does not have this issue at all. happily connects and stays connected anywhere, anytime.
Jerri1240 said:
Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks
Click to expand...
Click to collapse
Having 5 tablets with the exact same symptoms says to me that it isn't a hardware problem. If each tablet has the same OS version, it only makes sense to try another version. I'd go to the Sammobile site and download the latest firmware from a couple of different regions and install them with Odin.
There is an app on Play called WIFI Fixer by Zanshin-g1.
It completely fixed the wifi connection issues on my Tab A.
Just got the phone a few days ago, was super excited as I was tired of using my old 2013 Moto X w/a cracked screen after my iPhone 6 stopped recognizing any SIM card (no service). But I digress....
There was an Android Pie update which I downloaded since I've heard how people enjoyed the phone more with it, plus it was still fresh so I updated. Spent the past few days tweaking things here and there, downloading my usual apps. Excited to try Google Pay via NFC as I was used to Apple Pay (which seems to have more banks supporting it, my Cash App card and my credit union card both don't work on Google Pay but they do on Apple Pay).
Tried it at a Staples earlier with a back to school rush and lines down the entire wall of the store, and it wouldn't work! With the app open or not. Had to pull out my iPhone to finish the transaction (embarassing...).
Got home, tried it again on my Square NFC/chip reader, NOTHING. Read up on how the sensor is on the bottom of the device, no go. Go to Google Pay options, says "to use Google Pay, you need to turn on NFC. Click settings, NFC isn't listed in Connected devices, nor does anything but an NFC Services show up when I search "nf" in the settings app.
I'll be highly disappointed if I can't use Google Pay on this phone. I didn't get a chance to try on Android 8.1 as I updated to Pie pretty much immediately. Help please!?
Press connection services in the connected devices page... That should give you this
kboya said:
Press connection services in the connected devices page... That should give you this
Click to expand...
Click to collapse
Nope, still doesn't show up....this is what I get
What do you get in the nfc service app?
kboya said:
What do you get in the nfc service app?
Click to expand...
Click to collapse
Nothing.
That's the same as mine (which works). For info, I'm on 9.0 (stock original, August), rooted, with adaway and an always on vpn.
Until someone else suggests another fix, I recommend an essential website fastboot reinstall of a full image. That's what I've done every time an I don't have the issues that others report.
kboya said:
That's the same as mine (which works). For info, I'm on 9.0 (stock original, August), rooted, with adaway and an always on vpn.
Until someone else suggests another fix, I recommend an essential website fastboot reinstall of a full image. That's what I've done every time an I don't have the issues that others report.
Click to expand...
Click to collapse
To have to do all of this on a brand new phone (literally got this last saturday) that I already had frustrations with due to Amazon's shipping partner is even more frustrating. Not sure how to do a reinstall. Wonder if amazon or essential would send a replacement phone.
Then return it to Amazon for a replacement! You're within the return period and the longer warranty.
kboya said:
Then return it to Amazon for a replacement! You're within the return period and the longer warranty.
Click to expand...
Click to collapse
In a chat now with them
Good, but I think you should have done that first
kboya said:
Good, but I think you should have done that first
Click to expand...
Click to collapse
True, wasn't sure if it was an issue specific to this copy of the phone or a setting I inadvertently changed. Should be getting a replacement tomorrow so hopefully there aren't any issues - I'll still upgrade to Android 9 Pie if it doesn't have it already. I'll update the thread if so.
Same issue
Fwiw, I'm on a pixel 2 and have the exact same issue after the Pie update. Trying to use a Daydream headset and get the same NFC issues (says it is not enabled, not listed in Connected Devices but running). Hope there's a fix in the pipeline.